battery location VOLKSWAGEN TIGUAN 2017 Owner´s Manual

The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long
period of time – even when the ignition is switched off.
Depending on the vehicle equipment, the brake lights flash rapidly if you brake sharply or
initiate full braking at a speed of more than 80 km/h (50 mph). This is a particularly effective way of
attracting the attention of vehicles behind you. If you then continue to brake, the hazard warning
lights will be switched on automatically at speeds under approximately 10 km/h (6 mph). Once the
vehicle starts to accelerate, the hazard warning lights will switch off again.
Equipment for an emergency
Fig. 58 In the boot lid: holder for the warning triangle.
First aid kit
Depending on the vehicle equipment, the first aid kit may be located in a stowage compartment or a
holder in the luggage compartment, under the luggage compartment floor or in the vehicle interior.
Depending on the equipment in the vehicle, the first aid kit may be located in various locations in
the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Stowage 
areas.
•In a foam rubber holder under the luggage compartment floor ⇒ Transporting.
The first aid kit must comply with legal requirements. Please observe the use-by date of the
contents.
After use, replace the content if necessary and stow the first aid kit safely again.
Warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid. When the boot lid
is open, turn the lock for the bracket ⇒ Fig. 58 by 90° anticlockwise in the direction of the arrow,
open the bracket and remove the warning triangle.
The warning triangle must comply with legal requirements.
Return the warning triangle to its holder after use and lock it into place.
High-visibility waistcoat
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
⇒ Driver door, ⇒ Front passenger side.
The high-visibility waistcoat triangle must comply with legal requirements.
Fire extinguisher
Depending on the vehicle equipment, a fire extinguisher may be located in a holder in the footwell
under the front passenger seat.
The fire extinguisher must comply with legal regulations, must always be ready for use and must be
checked regularly (see inspection seal on the fire extinguisher).

The auxiliary heater runs on for a short time after it is switched off manually or automatically so that
the remaining fuel in the system can be burnt off.
When the vehicle is at a standstill, the auxiliary heater can be activated up to three times in
succession for the maximum operating duration.
Operating noises can be heard if the auxiliary heater is switched on.
The 12-volt battery will discharge if the auxiliary heater or ventilation is run several times
over an extended period. Drive the vehicle for an appropriate distance in order to recharge the 12-
volt vehicle battery.
When parked on an incline, the fuel gauge indication (just above the reserve quantity) may
be inaccurate and lead to functional restrictions of the auxiliary heater.
The auxiliary heater may switch on automatically as a supplementary heating measure when
the engine is started at temperatures below +5°C (+41°F). The supplementary heating function is
switched off again automatically after a short time.
Programming the auxiliary heater and auxiliary ventilation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Auxiliary heater menu
The auxiliary heater is programmed in the Infotainment system.
m/k/a997MK Manual air conditioning system
•Press the button on the Infotainment system.
•Touch the Vehicle and function buttons.
m/k/a997MK Climatronic
•Press the button on the control panel.
•Touch the function button.
Changing the operating mode
•Open the Auxiliary heater menu.
•Touch the Heating or Ventilation function buttons to change the operating mode.
At high outside temperatures, the auxiliary ventilation function supplies fresh air to the vehicle
interior and helps prevent a build-up of heat.
Programming the auxiliary heater
Activation is always for one heating or ventilation period only. The departure time must be activated
for every start.
•Before programming, check that the date and time set in the vehicle are correct ⇒ Vehicle 
settings menu.
•Open the Auxiliary heater menu.
•Press the Adjust button.
•Choose one of the memory locations for a Departure time.
•Touch the Activate function button.
m/k/a995MKManual air conditioning system: the programmed departure time determines
the time at which the auxiliary heater or ventilation should switch off. The point at which the heating
or ventilation process starts is determined depending on the programmed operating period.
m/k/a995MK Climatronic: on the basis of the programmed departure time, the vehicle
automatically calculates the start time for heating or ventilation to the currently set temperature
depending on the outside temperature.
•Touch the Running time function button under Adjust to set the auxiliary heater
running time after the heater is switched on with the immediate heat button or using the
remote control.

Legal requirements
Fig. 179 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By concluding a Volkswagen Car-Net contract for your Car-Net-enabled vehicle, you as the
contracting party undertake within the meaning of data protection law to inform each driver that the
vehicle can transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a selected area. This information can be displayed in the Car-Net portal and in the Volkswagen
Car-Net app.
Therefore, before driving, ask all vehicle occupants if they agree to use of the activated services. If
an occupant does not agree, deactivate the service (if possible) or exclude the occupant from use
of the vehicle. If you do not observe this, you may violate certain rights of the occupant.
GPS tracking: symbol
If a factory-fitted control unit is used to detect the vehicle's current location and speed, this symbol
⇒ Fig. 179 will be located in the vehicle (e.g. on the roof console). However, if this symbol
⇒ Fig. 179 is not present in the vehicle, this does not mean that the control unit is not tracking the
current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
The following conditions can make it impossible to make a telephone call, run a
Volkswagen Car-Net service or transfer data:
•If your current location is in an area with no or insufficient mobile communications and
GPS reception. This can also include tunnels, streets with tall buildings, garages,
multi-storey car parks, underpasses, mountains and valleys.
•If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or
unavailable.
•If the components in the vehicle required for the services and data transmission are
damaged, not working or do not have sufficient electrical power.
•The battery for the mobile device is empty, does not have a sufficient charge level or
has no more call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks
can lead to a loss of control over your Volkswagen Car-Net services.
•In addition to the usual precautionary measures to be taken when using the Internet,
you should protect your computer and mobile device with suitable anti-virus software
and regularly update its signatures.
•Protect your login data for the Car-Net portal, your computer and mobile device against
misuse.
WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are
used incorrectly can cause damage to the vehicle, accidents or serious injury.
•Never make changes to applications or Volkswagen Car-Net services.
WARNING
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty
applications, insufficient programming of applications, insufficient network strength, loss
of data during transmission or by misuse of your computers, tablets or mobile devices.
NOTICE

Brake fluid can pollute the environment. Any spilt service fluids must be cleaned up and
disposed of properly.
12-volt vehicle battery
Introduction
This chapter contains information on the followingsubjects:
⇒ Checking the electrolyte level of the 12-volt vehicle battery
⇒ Charging, replacing, disconnecting and connecting the 12-volt vehicle battery
⇒ Troubleshooting
The 12-volt vehicle battery is a component of the electrical system and serves to supply power in
the vehicle.
You should only carry out work on the electrical system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. All work should be carried out by a qualified workshop. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Location of the 12-volt vehicle battery
Depending on the vehicle equipment level, the 12-volt vehicle battery may be located in the engine
compartment or in the luggage compartment under the luggage compartment floor.
Explanation of the warnings on the 12-volt vehicle battery
m/k/n948MKAlways wear eye protection!m/k/n947MKElectrolyte is very corrosive
and caustic. Always wear protective gloves and eye protection!m/k/n944MKNo fires,
sparks, naked lights or smoking!m/k/n946MKA highly explosive mixture of gases is given
off when the 12-volt vehicle battery is charging!m/k/n945MKAlways keep children away
from battery acid and the 12-volt vehicle battery!m/k/n949MKAlways observe the owner's
manual!
Brake failure or reduced braking effect can be caused by the brake fluid level being too
low or by brake fluid that is too old or unsuitable.
•The brake system and brake fluid level must be checked regularly.
•The brake fluid should be changed regularly.
•Heavy use of the brakes may cause a vapour lock if the brake fluid is left in the system
for too long. Vapour locks reduce levels of braking power, considerably increase
braking distance and can cause the brake system to fail completely.
•Please ensure that the correct brake fluid is used. Only use brake fluid that is explicitly
compliant with VW standard 501 14.
•Any other brake fluid or a low-quality one can affect the functioning of the brakes and
reduce their effectiveness.
•If a brake fluid compliant with VW standard 501 14 is not available, use a high-quality
brake fluid compliant with DIN ISO 4925 CLASS 4 or the US standard FMVSS 116 DOT
4, but only in exceptional circumstances.
•The refilled brake fluid must be new.
WARNING
Brake fluid is toxic.
•In order to reduce the risk of poisoning, never use bottles or other containers to store
brake fluid. There is always a risk of someone drinking from such containers, even if
they are labelled appropriately.
•Brake fluid must always be stored in its original sealed container and kept out of the
reach of children.
WARNING
Brake fluid that has leaked or been spilt can damage the vehicle paintwork, plastic parts
and tyres. Wipe off brake fluid that has leaked or been spilled immediately from all parts of
the vehicle.
NOTICE

Vehicles with auxiliary heater ⇒ Auxiliary heater and ventilation and vehicles with the 12-volt
battery in the luggage compartment are fitted with special batteries. The acid level of these 12-volt
vehicle batteries cannot be checked for technical reasons. Go to a qualified workshop to have the
12-volt vehicle battery checked.
Preparation (vehicles with 12-volt battery in the engine compartment)
•Preparing the vehicle for working in the engine compartment ⇒ In the engine compartment.
•Open the bonnet ⇒ In the engine compartment.
Opening the cover of the 12-volt vehicle battery
To open, fold the cover open in the direction of the arrow ⇒ Fig. 232.
To close, fold the cover against the direction of the arrow ⇒ Fig. 232.
Checking the electrolyte level (12-volt vehicle batteries with battery
window)
•Ensure that enough light is available for you to clearly see the colours in the round window on
the top of the 12-volt vehicle battery ⇒ Fig. 233 (arrow). Never use naked flames or glowing
matter (e.g. cigarettes) as a light source.
•The colour displayed in the round viewer changes according to the electrolyte level in the
battery.
Light yellow or without colourThe electrolyte level of the 12-volt vehicle battery is too low. The 12-
volt vehicle battery should be checked by a qualified workshop and replaced if necessary.BlackThe
electrolyte level of the 12-volt vehicle battery is correct.
Charging, replacing, disconnecting and connecting the 12-volt
vehicle battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you suspect that the 12-volt vehicle battery is damaged or faulty, go to a qualified workshop and
have the 12-volt vehicle battery checked.
Charging the 12-volt vehicle battery
The 12-volt vehicle battery should be charged by a qualified workshop, as the technology used in
factory-fitted 12-volt vehicle batteries requires voltage-limited charging ⇒. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Replacing the 12-volt vehicle battery
The 12-volt vehicle battery has been developed to suit the conditions of its location and has special
safety features. If a 12-volt vehicle battery has to be replaced, discuss the electromagnetic
compatibility, size and necessary maintenance, performance and safety requirements for the new
12-volt vehicle battery with a Volkswagen dealership before purchase.
Only maintenance-free 12-volt vehicle batteries compliant with the standards TL 825 06 and
VW 7 50 73 should be used. These standards must be dated July 2012 or later.
In vehicles with a start/stop system or vehicles with an auxiliary heater ⇒ Auxiliary heater and 
ventilation, always have the 12-volt vehicle battery replaced by a qualified workshop, as the vehicle
electronics must be adapted as part of the replacement process. Only qualified workshops have the
technology required to carry out this adjustment correctly. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Disconnecting the 12-volt vehicle battery
Please note the following if the 12-volt vehicle battery has to be disconnected from the electrical
system in the vehicle:
Any work on the 12-volt vehicle battery can cause serious chemical burns, explosions and
electric shocks.
•Always wear eye protection and protective gloves.
•Electrolyte is very aggressive. It can burn the skin and can cause blindness. When
working with the 12-volt vehicle battery, ensure that your hands, arms and face in
particular are protected from acid spillages.
•Never tilt the 12-volt vehicle battery. Electrolyte may spill out of the battery vents and
cause chemical burns.
•Never open a 12-volt vehicle battery.
•If acid is spilt in your eye or on your skin, rinse immediately for several minutes with
cold water. Then consult a doctor immediately.
•If acid is swallowed, consult a doctor immediately.
WARNING

Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems).
Furthermore, your vehicle is equipped with convenience and Infotainment functions, which are also
made possible using electronic control units.
Electronic control units contain data memories that can store information regarding the vehicle
status, component load levels, maintenance requirements, technical events and faults on a
temporary or permanent basis. This information generally documents the status of a component, a
module, a system or the environment, e.g.:
•Operating states of system components, e.g. filling levels, tyre pressure, battery status.
•Status messages from the vehicle or its individual components, e.g. wheel revolutions or speed,
deceleration, lateral acceleration, display of fastened seat belts.
•Faults or malfunctions in important system components, e.g. lights, brakes.
•Information on events which damaged the vehicle.
•System reactions to specific driving situations, triggering of an airbag, intervention the stability
control systems.
•Ambient conditions, e.g. temperature, rain.
As well as performing the actual control unit functions, these data are also used to detect and
rectify faults and help Volkswagen to improve vehicle functions. The majority of these data are
temporary are processed only within the vehicle itself. Only a very small amount of data is stored in
the event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnostic system) ⇒.
If you have service work performed on your vehicle, the technical data can be read out of the
vehicle together with the vehicle identification number by service employees, e.g. workshops, or
third parties such as breakdown services. Service work includes, for example, repairs,
maintenance, warranty work or quality assurance measures. The service workshop or third party
collects, processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should only be read and reset by a qualified workshop. Additional information on
the stored data is available from qualified workshops.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 s or less. This information includes, for
example:
•how various systems in your vehicle have functioned.
•whether the seat belts of the driver and front passenger were fastened.
•the extent to which the driver pressed the brake or accelerator pedal.
•how fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible
to determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following:
•Adaptive Cruise Control (ACC).
•Lane keeping system (Lane Assist).
•Park Assist.
•Park Distance Control.
•Emergency braking functions (Front Assist).
The data of the event data recorder are recorded only if a particular accident-like situation occurs.
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior
or vehicle surroundings are not stored. Personal data such as name, gender age or accident
location are also not recorded at any time. However, third parties such as law enforcement
agencies can use corresponding means to link the content of the event data recorder with other
sources of data and thus establish a reference to persons as part of an accident investigation.