tow bar VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .
Switch on the hazard warning lights using the button Centre console.
Switch on the electronic parking brake Electronic parking brake.
Move the gear lever to neutral position or move the selector lever to P, Manual gearbox:
selecting a gear and DSG® dual clutch gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Ensure that all occupants exit the vehicle and go straight to a safe place away from
moving traffic, e.g. behind the safety barrier. Heed the country-specific regulations
concerning high-visibility waistcoats.
Take all vehicle keys with you when you leave the vehicle.
Place the warning triangle in position to draw the attention of other road users to your
vehicle.
Allow the engine to cool down and seek expert assistance.
Making you and your vehicle safe
Observe any legislation concerning the safety of a broken-down vehicle. For example, many
countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility
vest ⇒ Equipment for an emergency.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the
specified order ⇒:
When the hazard warning lights are switched on, for example if you are being towed, you can still
indicate a change in direction or lane change by operating the turn signal. The warning lights will be
interrupted temporarily.
Examples of when to switch on the hazard warning lights:
•When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam,
to will warn vehicles behind you.
•When there is an emergency.
•When the vehicle breaks down.
•When tow-starting or towing.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing
attention to the broken-down vehicle. This method must comply with traffic legislation.
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for
other road users.
•Stop the vehicle as soon as possible and when safe to do so.
•Park the vehicle at a safe distance from moving traffic.
•Switch on the hazard warning lights.
•Never leave other persons alone in the vehicle, particularly children or people requiring
assistance. This applies in particular when the doors are locked. People locked in the
vehicle may be subjected to very high or very low temperatures.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass, fuel.
WARNING
When pushing the vehicle by hand, do not press on the rear lights, the rear spoiler or large
panels. This could damage the vehicle and loosen the spoiler.
NOTICE

Massage function
Fig. 95 In the lower area of the driver seat: button for massage function.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the massage function is switched on, the lumbar support moves and massages the lumbar
region.
The in/out position of the lumbar support can be adjusted using the appropriate switch during a
massage ⇒ Sitting position.
Switching the massage function on or off
To switch on, press the button in the seat control panel. To switch off, press the
button again.
The massage function is switched off automatically after approximately ten minutes.
Lights
Turn signals
Switching turn signals on and off
Fig. 96 On left of the steering column: turn signal and main beam lever.
•Switch on the ignition.
•Move the turn signal and main beam lever from the centre position to the following position:
Right turn signal.
Left turn signal.
•Return the turn signal and main beam lever to the basic position in order to switch off the turn
signal.
Go to a qualified workshop and have the vehicle checked if the acoustic signal does not sound
when a turn signal is switched on.
The front centre armrest can obstruct the driver's arm movements. This can cause
accidents and severe injuries.
•Always keep the stowage compartments in the centre armrest closed while the vehicle
is in motion.
•Never transport an adult or child on the centre armrest. An incorrect seating position
can cause serious injury.
WARNING
The rear centre armrest must always be folded up while the vehicle is in motion in order to
reduce the risk of injury.
•The middle seat on the rear bench seat must never be used when the centre armrest is
folded down – neither by adults nor children. An incorrect sitting position can cause
severe injuries.
WARNING

All seats occupied and luggage compartment
empty.
,All seats occupied and luggage compartment
fully loaded. Towing a trailer with a low drawbar
load ⇒ Trailer towing.,
Only the driver seat is occupied and the luggage
compartment is fully loaded. Towing a trailer
with maximum drawbar load ⇒ Trailer towing.
Dynamic headlight range control
The headlight range cannot be adjusted manually if the vehicle has dynamic headlight range
control. The headlight range is automatically adapted to suit the vehicle load level as soon as the
headlights are switched on ⇒.
If you have different loads, you can select a position between the settings.
Switching over headlights for driving abroad (travel mode)
If you have to drive a right-hand drive vehicle in a left-hand drive country, or vice versa, the
asymmetric dipped beam headlights may dazzle oncoming traffic. Therefore the headlights need to
be switched over when you travel to these countries.
On vehicles with advanced main-beam control, the alignment of the headlights can be adjusted in
the Infotainment system in the Vehicle settings menu ⇒ Operation and display in the 
Infotainment system:
The function of the dynamic cornering light and advanced main-beam control is deactivated once
travel mode is activated. The main beam is then only switched on and off automatically.
Travel mode may only be used for a short period. Please contact a qualified workshop for a
permanent alteration. Volkswagen recommends using a Volkswagen dealership for this purpose.
Troubleshooting
Turn signal
Left or right turn signals. The indicator lamp will flash twice as fast if one of the turn signals
on the vehicle is not working. Check the exterior lighting.Does not apply in China and
Japan: trailer turn signal. The indicator lamp goes out if a trailer turn signal or all trailer lights stop
working. Check trailer lights.
Vehicle lighting
Vehicle lighting defective, in full or in part. Check the exterior lighting and change the
appropriate bulb as required ⇒ Changing bulbs. If all of the bulbs are in working order, go to a
qualified workshop.
Cornering light
The dynamic cornering light does not work when travel mode ⇒ Switching over headlights for 
driving abroad (travel mode) is activated.
In vehicles with driving profile selection, the selected driving profile can affect the swivelling motion
of the lights. For example, the dynamic cornering light is deactivated in the Eco driving profile
⇒ Driving profile selection and 4MOTION Active Control.
A corresponding display appears in the instrument cluster if there is a fault in the dynamic cornering
light. Go to a qualified workshop.
Advanced main-beam control
Advanced main-beam control will respond in the same way as the normal main-beam control and
switch main beam on or off automatically in the following situations:
Heavy objects in the vehicle can cause the headlights to dazzle and distract other road
users. This can lead to accidents and serious injuries.
•The light cone should always be adjusted to the load level of the vehicle to ensure that
other road users are not dazzled.
WARNING
Failure or malfunction in the dynamic headlight range control can cause the headlights to
dazzle or distract other road users. This can lead to accidents and serious injuries.
•The headlight range control should be checked by a qualified workshop as soon as
possible.
WARNING
a)

Water, compass, maps and torch with spare batteries.
Winch, tow bar or rope with sufficient strength.
Mobile telephone, shovel, blankets and rubber boots.
Electric air compressor for connection to the 12-volt sockets in the vehicle to inflate the
tyres.
A wooden board approx. 4 cm thick and approx. 1 metre long or an aluminium frame of
similar size: this will help to free a vehicle stuck in the mud and provide a platform for a
vehicle jack.
Snow chains, additional spare wheels, a breakdown set, jack and box spanner.
•Give way to drivers coming uphill or who are overtaking.
Driving tips
Special rules apply when driving off-road:
•Never drive off-road alone. Always drive off-road in a team of at least two other off-road
vehicles. Unexpected situations can always occur. We recommend that you carry equipment
you can use for calling for help.
•Stop your vehicle when you reach difficult sections, and walk along the path ahead to
reconnoitre it.
•Drive slowly over the brows of hills so the vehicle does not lose contact with the ground as this
could cause damage, leaving you unable to manoeuvre.
•Drive slowly when the route is difficult. Shift up a gear when on slippery ground and always
keep the vehicle in motion.
•Always look for flat and firm surfaces. The ground is predominantly soft when driving off-road
meaning the tyres could sink into the ground. This will reduce ground clearance and the wading
depth.
•Even when driving at low speeds, always keep your distance from other vehicles. If the first
vehicle suddenly gets stuck, the following vehicle can stop without getting stuck.
Useful accessories for off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The checklist contains just a few items of equipment that can be very useful for off-road driving. If
you have an instruction manual or fitting instructions for these accessories you should always take
them with you and consult them as necessary when driving off-road.
Checklist
Useful items when driving off-road:
Changing gear
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The choice of gear depends on the terrain off-road.
Before attempting to drive through difficult terrain it can be helpful to stop and consider which gear
you should select. After some time driving off-road, you will learn which gear to select in conjunction
with the low range and the differential lock for different types of terrain.
Basic points
•With the correct gear selected, the vehicle will normally not have to be braked so much using
the foot brake when driving downhill as the engine braking effect will normally be sufficient.
•You should only depress the accelerator as much as is required. If you accelerate too hard, the
wheels could lose traction and you could lose control of the vehicle.
DSG dual clutch gearbox
•Select position D when driving in normal, flat off-road terrain.
•Adjust your speed when driving on soft or slippery ground, and select the highest suitable
position for the Tiptronic.
•If driving through mud, sand, water or hilly terrain, select the Tiptronic in the positions 3 or
2⇒ DSG dual clutch gearbox.
•Always ensure that there is enough ground clearance underneath the vehicle. Serious
damage to the underbody could occur if the vehicle is scraped. This damage could
cause the vehicle to break down and thus make it impossible to drive on.
•Do not slip the clutch or rest your foot on the clutch when driving off-road. When
travelling over uneven ground, you could press the clutch by mistake, and lose control
of the vehicle. A slipped clutch also prevents power being transferred from the engine
to the gearbox. Driving with the clutch partially engaged causes premature wear to the
clutch lining.
NOTICE
®
®

Red and green frames: vehicle outline (mode 2).
Trailer support (mode 3)
In vehicles with a factory-fitted towing bracket, the trailer support function can be used when
approaching a trailer drawbar. The powerful zoom level used in this mode means that obstacles
behind the vehicle appear very late.
Auxiliary lines are shown on the Infotainment system.
Red line: position of the towing bracket.
Green lines: distance to towing bracket. The distance intervals are around 0.1 m in each case.
Orange line: predicted path of the towing bracket, depending on the steering angle.
Crossing traffic (mode 4)
This display representation helps the driver to monitor traffic behind the vehicle and can be used in
situations such as driving out of a garage or narrow exits, for example.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for detection of a parking space:
•Do not exceed a speed of approximately 15 km/h (9 mph).
•Width of the parking space: vehicle width + 0.2 m.
•Distance: position the vehicle approximately one metre from the parking space (mode 2 only).
•Length of the parking space: approx. 8 m (mode 2 only).
The following conditions must be met in order to display a correct image:
•The boot lid is closed.
•The surrounding area has a flat surface.
•Vehicle does not have a heavy load at the rear.
Parking perpendicular to the road (mode 1)
Fig. 155 Infotainment system screen display: parking using the rear view camera system, mode 1.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 155:
Road.
Parking space.
Side limit of the parking space.
Rear limit of the parking space.
Driving into a parking space
•Press the or button before driving past the selected parking space.
•With the rear view camera system switched on and operational, select mode 1 .
•Position the vehicle in front of the parking space ⇒ Fig. 155②.
•Steer so that the yellow lines ③ lead into the parking space . The green and yellow lines
must be aligned with the side limit lines ③.

Progress bar. Symbolically shows the relative distance still to be driven.
Direction indicator for next manoeuvre for driving out of the parking space.
Park Assist can drive out of parallel parking spaces.
Requirements for driving out of a parking space while using Park Assist must be fulfilled
⇒ Prerequisites.
•Press the button.
•Use the turn signal and main beam lever to select the direction (left or right) in which you would
like to drive out of the parking space.
•Select reverse gear.
•Release the steering wheel when the following message is shown: Steer. intervention active.
Check area around veh.!
•Carefully press the accelerator.
•Brake when an acoustic signal sounds, the white symbol lights up or when the prompt to
drive forwards appears on the instrument cluster display.
•Depress the brake pedal until Park Assist steering activity has been completed or until the white
symbol disappears on the instrument cluster display.
•Repeat reversing and driving forwards until a corresponding message is displayed on the
instrument cluster. A signal tone may also sound.
•Take over steering with the steering angle set by Park Assist.
•Drive the vehicle out of the parking space when permitted by the traffic situation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No sensor visibility, error message, system switches itself off
Park Assist is switched off if a sensor fails.
•Clean the sensors or remove stickers or accessories from the sensors and cameras ⇒ Caring 
for and cleaning the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior. The sensor visibility may
be impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The sensors are covered by water.
•Park Assist cannot be switched on if the factory-fitted towing bracket is electrically connected to
the trailer. For vehicles with the trailer manoeuvring system, this function is switched on when
the button is operated ⇒ Trailer towing.
•The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
•The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the vehicle front end or the running gear.
•The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Area View
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Switching on and off
⇒ Display representation
⇒ Operating camera views
⇒ Troubleshooting
Area View provides you with an
overview of the area around the vehicle

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

If there is a fault in the vehicle or trailer electrical systems or in the anti-theft alarm or if there
is a fault in the anti-theft alarm, have the vehicle checked by a qualified workshop.
If the engine is not running and electrical equipment is switched on in the trailer via the trailer
socket, the 12-volt vehicle battery will discharge.
If the 12-volt vehicle battery charge level is low, the electrical connection to the trailer will be
interrupted automatically.
Loading the trailer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull ⇒. The drawbar load is the load that is
exerted vertically from above onto the ball head of the towing bracket ⇒ Information on technical 
data.
The figures for trailer weights and draw bar weights that are given on the data plate of the towing
bracket are for certification purposes only. The correct values for your specific model, which may be
lower than these figures, are given in the vehicle registration documents. All data in the official
vehicle documents take precedence over these data.
The maximum permitted drawbar load exerted by the trailer drawbar on the ball head of the towing
bracket must not exceed 100 kg.
In the interest of driving safety, Volkswagen recommends that you always use the maximum
drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a
result.
Gross combination weight rating
The combination weight is made up of the actual weight of the loaded vehicle and of the loaded
trailer.
In some countries, trailers are divided into different classes. Volkswagen recommends that you
contact a qualified workshop to find out about suitable trailers.
Loading the trailer
The weight of the load should be distributed evenly. The maximum permitted drawbar load should
be utilised. Do not place the load only at the front or the rear of the trailer:
•Distribute the load in the trailer so that heavy objects are either over or as near to the axle as
possible.
•Secure all loads on the trailer properly.
Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres.
When towing a trailer, inflate the tyres on the towing vehicle with the maximum permitted tyre
pressure ⇒ Tyre pressure.
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted
gross axle weight rating, drawbar load, gross vehicle weight rating or gross combination
weight rating.
•Never exceed the specified values.
•Never let the actual weights at the front and rear axles exceed the gross axle weight
ratings. Never exceed the permissible gross vehicle weight for the vehicle with weight
at the front and rear of the vehicle.
WARNING
Loads that may slide can severely impair stability and driving safety, which can cause
accidents and severe injuries.
•Always load trailers correctly.
•Always secure loads properly using suitable and undamaged securing straps.
WARNING

If a lurching motion is detected, the trailer stabilisation function automatically helps to reduce the
trailer's rocking motion using counter steering assistance.
Requirements for trailer stabilisation
•The vehicle is a factory-fitted towing bracket or a compatible towing bracket is fitted.
•Electronic Stability Control and the traction control system (TCS) are active. The indicator lamp
or in the instrument cluster is not lit up.
•The trailer is electrically connected to the towing vehicle via the trailer socket.
•The vehicle speed is higher than approximately 60 km/h (37 mph).
•The maximum drawbar load is being carried.
•The trailer must have a rigid drawbar.
•Trailers with brakes must have a mechanical overrun system.
Retrofitting a towing bracket
Fig. 194 Dimensions and attachment points for retrofitting a towing bracket.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Do not let the extra safety afforded by the trailer stabilisation function tempt you into
taking any risks when driving – this can cause accidents.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Accelerate carefully on slippery surfaces.
•Take your foot off the accelerator if one of the systems is active.
WARNING
The trailer stabilisation function may not be able to detect all driving situations correctly.
•Trailer stabilisation is switched off when ESC is deactivated.
•Light trailers that are snaking will not be recognised by the trailer stabilisation function
and stabilised accordingly in all cases.
•A trailer can still jack-knife on slippery roads with little grip, even if the towing vehicle
is equipped with trailer stabilisation.
•Trailers with a high centre of gravity might tip over before snaking starts.
•Sudden braking procedures could occur automatically in extreme driving situations if
the trailer socket is being used without a trailer (e.g. for a bicycle carrier with lighting).
WARNING

Volkswagen recommends having the towing bracket retrofitted by a qualified workshop. The cooling
system may need to be modified or heat shields may need to be fitted. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Dimensions
The dimensions ⇒ Fig. 194 must be adhered to for the retro-fitting of a towing bracket. Always
observe the minimum distance given from the middle of the ball coupling Ⓕ to the surface of the
road. This also applies when the vehicle is fully laden, including maximum drawbar load.
Attachment points
989 mm
595 mm
348 mm
At least 65 mm
350 – 420 mm
1,061 – 1,066 mm
Only use towing brackets which have been approved by Volkswagen for your vehicle type.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The ball head on the towing bracket is not locked. Check towing bracket lock ⇒ Electrically 
adjustable ball coupling.
Fuel and emission control
Electrical accessories that are not connected properly can cause malfunctions in the
entire vehicle electronics system and also cause accidents and serious injuries.
•Never connect the trailer's electrical system directly to the electrical connections of the
tail lights or to other unsuitable sources of electricity. Only a suitable connector may
be used to connect the trailer.
•A towing bracket should be retrofitted to the vehicle by a qualified workshop.
WARNING
The trailer can become detached from the towing vehicle if the towing bracket is
unsuitable or incorrectly fitted. This can cause serious accidents and fatal injuries.
WARNING