transmission VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Country availability
At the time that this owner's manual went to print, Dynamic Road Sign Display was available in the
following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino,
Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.
Displays
in addition to speed limits and overtaking restrictions, Dynamic Road Sign Display also detects the
sign which indicates that all restrictions have been lifted on motorways and main roads in Germany.
In all other countries, the current speed limit is displayed instead.
The road signs detected by Dynamic Road Sign Display are displayed on the instrument cluster
⇒ Fig. 19 and, depending on the version installed in the vehicle, also on the Infotainment system
⇒ Vehicle settings menu. In some equipment levels a notification also appears on the Head-up
Display ⇒ Instrument cluster.
Dynamic Road Sign Display textsCause and solution
No road signs available
The system is in the initialisation phase.
OR: the camera has not detected any
regulatory or warning signs.
Error: Dynamic Road Sign Display
System fault.
Go to a qualified workshop and have the
system checked.
Speed warning currently not available.
Fault in the Dynamic Road Sign Display system
speed warning.
Go to a qualified workshop and have the
system checked.
Dynamic Road Sign Display: clean
windscreen!
The area around the camera on the windscreen
is dirty.
Clean the windscreen.
Dynamic Road Sign Display is currently
restricted.
No data transmission from the Infotainment
system.
Check whether valid map data is loaded on the
Infotainment system.
OR: the vehicle is located in an area that is not
covered by the map stored on the Infotainment
system.
No data availableDynamic Road Sign Display is not supported in
the country in which you are currently travelling.
Switching Dynamic Road Sign Display on and off in the instrument
cluster display
The continuous display of road signs in the instrument cluster can be activated and deactivated in
the Infotainment system using the button or function button and the Vehicle,
and Driver assistance function buttons.
Display of road signs
After validation and evaluation of the information from the camera, the Infotainment system and the
current vehicle data, the activated Dynamic Road Sign Display shows up to three valid road signs
⇒ Fig. 19 with the accompanying additional signs:
1st position:The road sign that currently applies for the driver is shown on the left-hand side of the
display, e.g. a speed limit of 130 km/h (80 mph) ⇒ Fig. 19.2. position:traffic signs that do not
always apply (e.g. 100 km/h (60 mph) in wet) are shown in second place.Additional sign:if the
windscreen wiper is active while the vehicle is in motion, any road sign, for example with the
additional In wet conditions sign that now applies will be moved left to the first position.3.
position:Further road signs that do not always apply will be displayed in the third position, e.g.
overtaking temporarily not permitted ⇒ Fig. 19.
Speed warning function
When the Dynamic Road Sign Display detects that an applicable speed limit has been exceeded, it
will issue an acoustic warning signal and display a message on the instrument cluster display.
The speed warning can be set or completely deactivated in the Infotainment system using the
button or function button and the Vehicle, and Driver assistance
function buttons ⇒ Vehicle settings menu. The settings can be adjusted in increments of 5 km/h (3
mph) within a range between 0 km/h (mph) and 15 km/h (9 mph) above the permitted maximum
speed.
Trailer mode
In vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the
vehicle, the display of road signs that may apply to the vehicle when towing a trailer, e.g. applicable
speed limits and no-overtaking signs, can be activated or deactivated in the Infotainment system

DSG dual clutch gearbox
Function of the DSG dual clutch gearbox
Description
The vehicle is equipped with a DSG dual clutch gearbox.
The DSG dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic transmission.
Function
When driving, engine power is transferred to the drive axle via the gearbox. In order to change
gears, the power transmission between the engine and the gearbox has to be interrupted. This is
what the clutch is for.
With the DSG dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear change, the next higher or lower gear
is already preselected in the load-free second gear train half. The clutch on the non-driven gear is
closed and the other is opened at the same time. This is what makes very fast gear changes
possible.
Thanks to its design, the DSG dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG dual clutch
system the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG dual clutch system usually enables fuel
consumption equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to
wear. Regular maintenance is necessary depending on the type of dual clutch gearbox DSG;
further information ⇒ Scope of service. In the event of a fault in one gear train half, the DSG dual
clutch gearbox also allows one gear train half to be deactivated and the journey to be continued
using the other gear train half ⇒ Troubleshooting. If this happens, have the system checked as
soon as possible by a qualified workshop.
DSG dual clutch gearbox: selecting a gear
Fig. 123 Left-hand drive vehicles: selector lever for DSG dual clutch gearbox with lock button
(arrow). The controls are mirrored for right-hand drive vehicles
When the ignition is switched on, the selected position or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Serious damage to the clutch and gearbox can occur if the gear stick on the manual
gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This
also applies if the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a hill with the engine running.
NOTICE
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If the selector lever is moved accidentally to N when driving, take your foot off the
accelerator. Wait for the engine revs in the neutral position before selecting a position again.
Changing gear using Tiptronic
Tiptronic allows the gears to be shifted
up and down manually with a DSG
dual clutch gearbox.
Fig. 124 Selector lever in Tiptronic position (left-hand drive). The controls are mirrored for right-
hand drive vehicles.
Fig. 125 Steering wheel with paddles for Tiptronic.
The gear that is currently selected will be maintained when the Tiptronic programme is selected.
This remains the case as long as the system does not automatically carry out a change of gear due
to the current driving situation.
Operating Tiptronic with the selector lever
•Push the selector lever from position D/S to the right into the Tiptronic gate.
Selecting the wrong position can cause you to lose control of the vehicle, which can lead
to accidents and serious injuries.
•Never depress the accelerator pedal when selecting a position.
•When the engine is running, the vehicle starts moving as soon as a selector lever
position is engaged and the brake pedal is released.
•Never switch to reverse or selector lever position P while the vehicle is moving.
WARNING
Unintentional vehicle movements can cause serious injury.
•The driver must never leave the driver seat when the engine is running and a position
has been selected. If you have to leave the vehicle while the engine is running, always
switch on the electronic parking brake and move the selector lever to position P.
•If the engine is running and the selector lever is in position D/S or R, the vehicle must
be held on the foot brake. The vehicle will creep forward even when the engine is
idling, as power transmission is even then not fully interrupted.
•Never select reverse gear or selector lever position P when the vehicle is in motion.
•Never leave the vehicle in selector lever position N. The vehicle will roll downhill
irrespective of whether or not the engine is running.
WARNING
If the electronic parking brake is not switched on when the vehicle is stationary and the
brake pedal is released when the selector lever is in position P, the vehicle may move a
few centimetres forwards or backwards.
NOTICE
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Legal requirements
Fig. 179 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
By concluding a Volkswagen Car-Net contract for your Car-Net-enabled vehicle, you as the
contracting party undertake within the meaning of data protection law to inform each driver that the
vehicle can transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a selected area. This information can be displayed in the Car-Net portal and in the Volkswagen
Car-Net app.
Therefore, before driving, ask all vehicle occupants if they agree to use of the activated services. If
an occupant does not agree, deactivate the service (if possible) or exclude the occupant from use
of the vehicle. If you do not observe this, you may violate certain rights of the occupant.
GPS tracking: symbol
If a factory-fitted control unit is used to detect the vehicle's current location and speed, this symbol
⇒ Fig. 179 will be located in the vehicle (e.g. on the roof console). However, if this symbol
⇒ Fig. 179 is not present in the vehicle, this does not mean that the control unit is not tracking the
current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
The following conditions can make it impossible to make a telephone call, run a
Volkswagen Car-Net service or transfer data:
•If your current location is in an area with no or insufficient mobile communications and
GPS reception. This can also include tunnels, streets with tall buildings, garages,
multi-storey car parks, underpasses, mountains and valleys.
•If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or
unavailable.
•If the components in the vehicle required for the services and data transmission are
damaged, not working or do not have sufficient electrical power.
•The battery for the mobile device is empty, does not have a sufficient charge level or
has no more call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks
can lead to a loss of control over your Volkswagen Car-Net services.
•In addition to the usual precautionary measures to be taken when using the Internet,
you should protect your computer and mobile device with suitable anti-virus software
and regularly update its signatures.
•Protect your login data for the Car-Net portal, your computer and mobile device against
misuse.
WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are
used incorrectly can cause damage to the vehicle, accidents or serious injury.
•Never make changes to applications or Volkswagen Car-Net services.
WARNING
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty
applications, insufficient programming of applications, insufficient network strength, loss
of data during transmission or by misuse of your computers, tablets or mobile devices.
NOTICE

Deactivating Car-Net services
Fig. 180 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services or
deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated
individual or all services for the duration of the workshop visit. The services will be available again
once the work is complete. Please contact your workshop if necessary. Individual Volkswagen Car-
Net services can be deactivated manually via the Infotainment system. The services can then be
run again when the deactivation is cancelled in the Infotainment system. Deactivated services are
marked in the Car-Net portal on the start page with a corresponding indication.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or
e-Remote packages, the online connectivity unit must be deactivated by a qualified workshop at
your request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
⇒ Fig. 180 to your vehicle (e.g. on the roof console). The sticker shows that neither the
Volkswagen emergency call service nor the automatic accident notification will work. All other
e-Remote and Security & Service services will also be deactivated.
Interferences
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Even when the above-mentioned requirements for using the services are met, the functionality of
the Car-Net services can be impaired or interrupted due to factors that lie outside the control of
Volkswagen AG. Such factors include in particular:
•Maintenance, repairs, software updates and technical changes to your service provider’s
telecommunication systems, satellites, servers and databases.
•The telecommunications provider has changed the mobile telecommunication standard for
transferring mobile data, e.g. from UMTS to EDGE or GPRS
•An existing mobile telecommunications standard has been shut down by the
telecommunications provider.
•Impairment or interruption to mobile and GPS reception, e.g. due to high speeds, weather,
landscape, interfering devices or intensive use of the mobile network in the relevant cells.
•The availability, completeness or correctness of information provided by third parties, e.g.
maps.
•Countries where Volkswagen Car-Net services are not available.
Volkswagen Car-Net services
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Data transmission
The data for using the Volkswagen Car-Net Guide & Inform services are transferred via your mobile
device with data option or a SIM card with data option. For some services, your mobile device or
your SIM card needs to support a specific data connection type, e.g. rSAP.
Data transmission for running the Volkswagen Car-Net e-Remote and Security & Service services
is performed using a factory-fitted control unit with an integrated SIM card with data option.
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated,
reactivated and expanded without prior notice.
Some Volkswagen Car-Net services contain external information that originates from third parties
(e.g. maps). Volkswagen AG is not responsible for external information being correct, up-to-date
and complete, or for any infringement of third-party rights.
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Repairs and structural modifications should be carried out by a qualified workshop. Volkswagen
recommends using a Volkswagen dealership for this purpose.
•Repainting and paint touch-ups in the area around the sensors may impair the function of the
system in question.
•As the Volkswagen badge influences the view of the radar sensor in the front area, drive the
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the underside of the vehicle
and to the engine oil sump.
Depending on where the vehicle is used, it may be a good idea to have an engine and transmission
guard installed, e.g. if the vehicle will be driven over kerbs, on driveways or on unsurfaced roads. If
you wish to have one fitted, Volkswagen recommends contacting your Volkswagen dealership.
Repairs and faults in the airbag system
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the
bodywork should be carried out by a qualified workshop. System components and airbag system
sensors might be fitted on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase, for example. This can lead to the airbag system being
triggered in collision scenarios where it normally would not be triggered if modifications to the
suspension had not been made. Other modifications can cause the forces measured by the
sensors to decrease, therefore preventing the airbag system from being triggered when it should
have been.
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
•Repairs and modifications to your vehicle should be carried out only by a qualified
workshop.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and
repairs can lead to damage to the vehicle and cause accidents and serious injuries.
•Volkswagen strongly recommends you use only approved Volkswagen accessories
and Volkswagen Genuine Parts. These parts and accessories have been specially
tested by Volkswagen for suitability, reliability and safety.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair
information and qualified personnel.
•Never fit parts to your vehicle that are in any way different from the factory-fitted parts.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Only use rim/tyre combinations which have been approved by Volkswagen for your
vehicle type.
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