Engine mount VOLKSWAGEN TIGUAN 2018 Owners Manual

taken into account. The service reminder is displayed 30 days before the service is due. The
distance is rounded to the nearest 100 km; the remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear when the ignition is switched on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
For a scheduled service or a scheduled inspection, a signal tone will be given when the ignition
is switched on and the spanner symbol will be displayed for several seconds on the
instrument cluster display. One of the following displays will also appear ⇒ Fig. 22:
Inspection now!
Oil service now!
Oil service and inspection now!
Viewing service appointments
You can access the current service schedule when the ignition is switched on, the engine is not
running, and the vehicle is stationary:
•Press and hold button in the instrument cluster ⇒ Instrument cluster until the text
Service appears in the display.
•Release the button. Information on the current scheduled service will be shown in the
display.
Service information ⇒ Fig. 23 can also be displayed in the Infotainment system by pressing the
button or function button and the Vehicle, and Service function
buttons ⇒ Operation and display in the Infotainment system.
Resetting the service interval display
If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
•Switch off the ignition.
•Press and hold the button in the instrument cluster ⇒ Instrument cluster.
•Restart the ignition.
•Release button if one of the following messages appears on the instrument cluster
display:
Reset oil change service?
Reset inspection service?
•Press the button on the instrument cluster ⇒ Instrument cluster to confirm.
Do not reset the service interval display between service intervals otherwise incorrect data may be
shown.
If the oil change service was manually reset, the service interval display then also changes to a
fixed service interval in vehicles with flexible oil change service.
The service message will disappear after a few seconds, when the engine is running, or
when the button on the windscreen wiper lever or the button on the
multifunction steering wheel is pressed ⇒ Instrument cluster operation.
If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible
service, the system cannot calculate the time at which the next service is due. The information
shown in the service interval display may therefore be incorrect. If this is the case, please observe
the maximum permissible service intervals ⇒ Service.
Instrument cluster operation
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever
⇒ Operating using the multifunction steering wheel
⇒ Button for driver assist systems
⇒ Additional displays and display options
Some menu options can only be opened when the vehicle is stationary.
There are no buttons on the wiper lever in vehicles equipped with a multifunction steering wheel
⇒ Operating using the wiper lever.

Why does the cooling system switch off automatically or cannot be
switched on?
•The engine is not running.
•The blower is switched off.
•The air conditioning system fuse has blown.
•The ambient temperature is lower than approximately +3°C (+38°Fyf.
•The air conditioning compressor of the cooling system has been temporarily switched off
because the engine coolant temperature is too high.
•There is a vehicle fault. The air conditioning system should be checked by a qualified workshop.
Settings for optimal road visibility
•Keep the air intake in front of the windscreen free from ice, snow or leaves to improve the
heating and cooling performance and prevent condensation on the windows ⇒ Vehicle care.
•Do not cover the air vents in the rear of the luggage compartment to allow air to flow through
the vehicle from the front to the rear.
•The maximum heating output and the fastest window defrosting results are achieved when the
coolant has reached its operating temperature.
Recommended settings for the heating and fresh air system or manual air
conditioning system
•Switch off air recirculation mode.
•Set blower to setting or .
•Set the temperature selector to the middle position.
•Open and position all vents on the dash panel.
•Turn the air distribution regulator to the desired position.
•Manual air conditioning system: press the button on the control panel to switch the
cooling system on.
Recommended Climatronic setup
•Press the button.
•Set the temperature to +22°C (+72°Fyf.
•Open and position the vents on the dash panel.
Air Care Climatronic
The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also
allergens that enter the vehicle interior.
The filters must be changed regularly to avoid impairing the performance of the air conditioning
system. If the vehicle is frequently used in severely polluted air, the filter must be replaced between
service events.
•Press the button on the control panel.
•Touch the Air Care function button.
•Touch the Active function button to switch the Air Care function on or off.
Dust and pollen filter
The dust and pollen filter must be replaced regularly to prevent impaired performance of the manual
air conditioning system. If the vehicle is frequently used in severely polluted air, the filter must be
replaced between service events.
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak.
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation. If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and auxiliary ventilation on and off
⇒ Programming the auxiliary heater and auxiliary ventilation
⇒ Remote control

m/k/a995MK Vehicles with manual gearbox: change from first to second gear immediately
after setting off. Change to higher gears rapidly.
m/k/a995MK Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the
kickdown function.
Gear-change indicator ⇒ Gear-change indicator.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control.
Avoid full throttle
Never fully use the maximum speed of the vehicle. Driving at excessive speeds, e.g. above 130
km/h on the motorway, will increase air resistance and thus the amount of force needed to move
the vehicle.
Reduce idling
Drive off immediately with low revs. If you are stopped for a long period, do not allow the engine to
idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine will switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel with moderation
A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is
sufficient for urban journeys in particular.
Avoid short journeys
A cold engine has a very high fuel consumption. The optimum operating temperature is reached
only after driving a few miles. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 116. Plan journeys economically and combine short distances.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service
life of the vehicle.
Observe the correct tyre pressures
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling
resistance of the tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure
sticker ⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Use low viscosity engine oil
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and
spread better and more quickly, especially for cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and
add-on parts such as ski, bicycle or roof carriers after use.
Save electrical energy
The alternator is driven by the engine and generates power for convenience consumers such as the
air conditioning system, window heating and ventilation. Saving electrical energy is easy, e.g.:
•At high ambient temperatures, ventilate the car before starting a journey and drive a short
distance with open window. Only then switch on the air conditioning system.
•Switch off convenience systems as soon as they have served their purpose.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
WARNING

If the front brake pads are tested, the rear brake pads should be tested at the same time.
Regularly check the thickness of the brake pads through the openings in the rims or from the
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Driving with a loaded vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
For good vehicle handling when driving a loaded vehicle, please observe the following:
•Stow all items of luggage securely ⇒ Stowing luggage and loads.
•Accelerate particularly cautiously and carefully.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
•If applicable, observe the information concerning the roof carrier ⇒ Roof carrier.
•If applicable, observe the information about driving with a trailer ⇒ Trailer towing.
Driving with an open boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust
fumes that could enter into the vehicle.
Wet brakes or brakes coated with ice or road salt react more slowly and require longer
braking distances.
•Carefully apply the brakes to test them.
•Always dry brakes and clean off any coating of ice and salt with a few cautious
applications of the brake when visibility, weather, road and traffic conditions permit.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus
cause accidents and serious injuries.
•Never switch the engine or ignition off while the vehicle is in motion.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will
have to be depressed more forcefully as the braking distance will be increased due to
the lack of assistance for the brake system.
WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could
cause accidents and severe injuries.
•Secure objects properly to prevent them from sliding.
•Use suitable straps when securing heavy objects.
•Engage the rear seat backrests and the adjustable rear bench seat securely.
WARNING

Driving through water on roads
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please follow these rules to help prevent damage to your vehicle when driving through water, for
example if the road is flooded:
•Check the depth of the water before driving through it. The water level must be no higher than
the lower edge of the vehicle body ⇒.
•Do not drive faster than walking speed.
•Never stop the vehicle, reverse or switch off the engine while in water.
•Oncoming vehicles will create waves that could increase the water level for your vehicle to such
an extent that it is not safe to drive through the water.
•Always deactivate the start/stop system manually when driving through water ⇒ Start/stop 
system .
Driving with an unlocked or open boot lid can cause serious injuries.
•Always drive with the boot lid closed.
•Always stow all items in the luggage compartment securely. Loose objects can fall out
of the luggage compartment and injure other road users.
•Always drive carefully and ensure that you think ahead.
•Avoid any abrupt or sudden driving and braking manoeuvres as this could cause the
open boot lid to move unpredictably.
•Any objects protruding from the luggage compartment must be marked to ensure that
they are visible to other road users. Comply with legal regulations.
•If items protrude out of the luggage compartment, never use the boot lid to wedge
them into place or hold them in position.
•If you drive with the boot lid open, you must remove any racks and luggage from the
boot lid.
WARNING
Poisonous exhaust fumes could enter the vehicle interior if the boot lid is open. This could
result in loss of consciousness, carbon monoxide poisoning, serious injury and
accidents.
•You should always drive with the boot lid closed in order to prevent poisonous gases
from entering the vehicle.
•If exceptional circumstances require you to drive with an open boot lid, you must do
the following to reduce the amount of poisonous exhaust fumes that could enter into
the vehicle:
- Close all windows and the glass roof.
- Switch off the air recirculation mode of the heating and fresh air system or
switch off the air conditioning system.
- Open all vents in the dash panel.
- Switch the blowers for the heating and fresh air system, or for the air
conditioning system, to the highest setting.
WARNING
The vehicle height, and possibly the length, are different when the boot lid is open.
NOTICE

•Gently push the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 124.
When moving the selector lever in the Tiptronic gate, do not press the lock button on the selector
lever.
Operating Tiptronic with the paddles
•Pull the right paddle ⇒ Fig. 125 towards the steering wheel to change up a gear.
•Pull the left paddle towards the steering wheel to change down a gear.
•To leave Tiptronic mode, pull the right paddle towards the steering wheel for approximately one
second.
Tiptronic is automatically deactivated if the selector paddles are not operated for some time and the
selector lever is not in the Tiptronic gate.
Driving with DSG dual clutch gearbox
The gearbox changes the forward gears up and down automatically.
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
•Reduce your speed.
•Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear 
using Tiptronic.
•Gently push the selector lever to the rear to change down gear.
•OR: shift down using the paddles on the steering wheel ⇒ Changing gear using Tiptronic.
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold
function ⇒ Electronic parking brake.
When you stop the vehicle on an incline and the vehicle remains in gear, the vehicle must always
be prevented from rolling by depressing the brake pedal or by applying the electronic parking brake.
The brake pedal or the electronic parking brake should not be released until you pull away ⇒.
Coasting with DSG dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a
foresighted driving style. With the engine-off coasting function, the engine is not just disengaged,
but is also switched off. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D/S and at speeds of
approximately 30 – 130 km/h (18 mph – 80 mphyf.
An automatic engine start may take place in order to ensure reliable engine restarting and to
guarantee the power supply of the vehicle electrical system.
Triggering coasting
•Select the Eco driving profile from the driving profile selection menu ⇒ Driving profile selection 
and 4MOTION Active Control.
•Remove your foot from accelerator pedal. The engine is disengaged and runs in coasting mode.
The vehicle rolls without the braking effect of the engine. The engine is automatically switched
off on vehicles with engine-off coasting function.
Cancelling coasting mode
•Depress the brake pedal briefly.
•OR: depress the accelerator or brake pedal briefly.
•OR: pull a paddle towards the steering wheel.
•OR: press the selector lever to the Tiptronic position.
Kickdown
The kick down function enables maximum acceleration in the selector lever position D/S or in the
Tiptronic position.
•When accelerating, the gearbox automatically shifts up to the next gear shortly before
the maximum permitted engine speed is reached.
•When shifting down a gear manually, the gearbox will not change gear until the engine
can no longer be overrevved.
NOTICE
®
®

The exterior mirrors cannot be adjusted while Trailer Assist is active. The stored exterior
mirror setting can be activated ⇒ Mirrors.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning 
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The camera is covered by water.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Brake support systems
Information on brake support systems
The vehicle is fitted with brake support systems. The systems can support the driver in critical
driving or braking situations. Brake support systems cannot overcome the limits of physics and
cannot always keep the vehicle under control in every single critical driving or braking situation. The
driver is responsible for driving safety ⇒.
Driving with brake support systems
The brake support systems work when the engine is running. They do not need to be operated
separately.
The brake pedal may pulsate or noises may occur while the brake support systems are regulating.
Continue to apply the necessary amount of brake pressure. Apply the necessary pressure to the
brake pedal consistently. If necessary, steer the vehicle while the brake pedal is depressed.
Fast steering wheel movements can cause serious injury.
•During the manoeuvring operation, do not reach for the steering wheel until prompted
to do so by the system.
•Exception: if a dangerous situation occurs, intervene and take over the steering.
WARNING
Do not let the automatic braking intervention tempt you to take any risks while driving, as
this can cause accidents. The system is not a substitute for the full concentration of the
driver.
•Trailer Assist has system-related limitations. In some situations, the automatic braking
intervention function is only able to intervene in a limited way or not at all.
•You should always be prepared to brake the vehicle yourself.
•The automatic braking intervention is ended after approximately 1.5 seconds at vehicle
standstill. Depress the brake pedal of the vehicle yourself following the automatic
braking intervention.
WARNING

Wiper blades
Service position
Fig. 201 Wiper blades in service position.
The wiper arms can be lifted off the windscreen when in the service position. Proceed as follows to
move the wipers to the service position ⇒ Fig. 201:
Activating the service position
•The bonnet must be closed ⇒ In the engine compartment.
•Switch the ignition on and then off again.
•Push the wiper lever downwards.
Lifting the windscreen wiper arms
•Move the wiper arms to the service position before lifting ⇒.
•When lifting the wiper arm hold it only by the wiper blade mounting.
Place the windscreen wiper arms back onto the windscreen before driving away. With the ignition
switched on, briefly press the windscreen wiper lever down to bring the windscreen wiper arms
back to the original position.
Cleaning and replacing the wiper blades
Fig. 202 Changing the windscreen wiper blades.
Fig. 203 Changing the rear window wiper blade.
The factory-fitted windscreen wiper blades are coated with graphite. The graphite coating ensures
that the windscreen wiper blade moves quietly over the windscreen. If the graphite coating is
damaged, the windscreen wiper will become louder.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be
changed if damaged or cleaned if dirty ⇒.
Damaged wiper blades should be replaced immediately. Windscreen wiper blades can be bought
from a qualified workshop.
•In order to prevent damage to the bonnet and the windscreen wiper arms, the
windscreen wiper arms should only be lifted when in the service position.
•Always return the windscreen wiper arms to the windscreen before starting your
journey.
NOTICE

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Switch on the electronic parking brake Electronic parking brake.
Turn the light switch to position 0 Lights.
Move the turn signal lever to neutral position Lights.
Move the automatic gearbox selector lever to position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and
stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
Switch off the orientation lighting Lights.
Leave the defective bulbs to cool down.
You can change the following bulbs yourself:
•Bulbs in the halogen headlight: dipped beam, main beam, daytime running light, side light, turn
signal.
•Bulbs in front bumper: fog lights, static cornering light.
•Bulbs in the tail light clusters: rear turn signal, if it does not feature LED technology (depending
on vehicle equipment levelyf.
All other bulbs and lamps in the vehicle should always be changed by an expert.
Additional bulb specifications
Some bulbs in headlights or in tail light clusters might have factory specifications that are different
to standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.
LED bulbs on the vehicle
•Brake light, rear fog light, tail light, turn signal and reversing light in the tail light clusters.
•Dipped beam, main beam, daytime running lights, static cornering light, side lights and turn
signal.
•Number plate light.
Owners cannot replace the LEDs themselves. If some LEDs fail, this may be an indication that
more elements are on the point of failure. If this happens, have the bulbs checked and replaced if
necessary at a qualified workshop.
Checklist Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
•When working in the engine compartment, always read and observe the safety
warnings ⇒ In the engine compartment. The engine compartment of any motor vehicle
is a dangerous area. Serious injuries can be sustained here.
•H7/H15 bulbs are pressurised and could explode when they are being changed.
•Only change the defective bulb once it has had time to cool down completely.
•Never change a bulb unless you are familiar with the procedure. If you are uncertain of
what to do, the work should be carried out by a qualified workshop.
•Do not touch the glass part of the bulb with unprotected fingers. When the light is
switched on, heat will cause fingerprints to evaporate on the bulb, which in turn will
cause the reflector to dim.
•There are sharp-edged parts in the headlight housing in the engine compartment and
on the tail light cluster housing. Protect your hands when changing bulbs.
WARNING
Damage to the electrical system can be caused by water entering the system if the rubber
covers or plastic caps on the headlight housing are not properly mounted after a bulb has
been changed.
NOTICE

•Push the retaining lugs ⇒ Fig. 208① upwards in the direction of the arrow whilst opening the
stowage compartment until the fuse carrier can be accessed.
•To install, press the stowage compartment into the mounts on the dash panel until it audibly
clicks into place on both sides and then close the compartment.
Right-hand drive: opening the fuse box in the dash panel
•Open the stowage compartment on the front passenger side and remove the contents if
necessary ⇒ Fig. 209.
•Slide the braking element ⇒ Fig. 209① downwards into the opening in the holder and pull it
out sideways.
•Push catches ⇒ Fig. 209② upwards in the direction of the arrow whilst opening the stowage
compartment further.
•To install: bring storage compartment into position. Insert the brake element in the holder
opening and push upwards until it audibly engages. Carefully push the stowage compartment
forwards beyond the resistance of the catches ⇒ Fig. 209②.
Fuses in the engine compartment
Fig. 210 In the engine compartment: cover ① of fuse box with plastic pliers ②.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the fuse box in the engine compartment
•Open the bonnet ⇒ In the engine compartment.
•Press the release buttons in the direction of the arrow ⇒ Fig. 210① to release the fuse box
cover.
•Lift off the cover.
•To install, position the cover on the fuse box and press it downwards until the cover audibly
clicks into place on both sides.
In some vehicles, there is a pair of plastic pliers ⇒ Fig. 210② for removing fuses on the inside of
the cover of the fuse box in the engine compartment.
Fuse table for fuses in the dash panel
•Remove the covers for the fuse boxes carefully and install them again properly so as to
avoid damage to the vehicle.
•Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture
in the fuse boxes can damage the electrical system.
NOTICE
•Remove the covers for the fuse boxes carefully and install them again properly so as to
avoid damage to the vehicle.
•Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture
in the fuse boxes can damage the electrical system.
NOTICE