car seat VOLKSWAGEN TIGUAN 2019 User Guide

Securing systems
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Different countries use different securing systems for safely fitting child seats in the vehicle.
Key terms for securing systems
•ISOFIX: ISOFIX is a standardised securing system for fitting child seats in the vehicle quickly
and safely. The ISOFIX attachment system creates a rigid connection between the child seat
and the car body.
Compatible child seats have two rigid attachment arms that click into ISOFIX attachment points at
the bottom of the backrest (on the outer rear seatsyf7KH,62),;VHFXULQJV\VWHPDVGHVFULEHG
here is specific to Europe ⇒ Securing child seats with ISOFIX. An upper strap (top tetheryfDQGRU
support foot may sometimes have to be used in addition to the ISOFIX anchor points described
above.
•Three-point automatic seat belt. It is better to secure child seats using the ISOFIX system, if
available, rather than with a three-point automatic seat belt ⇒ Securing child seats with a seat 
belt.
Additional securing points:
•Top tether: the strap at the top of the child seat is routed over the vehicle seat backrest and
hooked to an anchor ring on the back of the rear seats ⇒ Securing child seats with top tether 
upper strap. Top tether anchor points are marked with an anchor symbol.
•Support foot: some child seats are propped up with a support foot resting on the floor of the
vehicle. This support foot helps prevent the child seat tipping forward in a crash. Child seats
with a support foot can be used only on the front passenger seat and the outer rear seats ⇒.
Recommended child seat securing systems
Volkswagen recommends that child seats are secured as follows:
•Infant carrier or rear-facing child seat: ISOFIX and support foot.
•Front-facing child seat: ISOFIX and top tether and possibly support foot also.
Securing child seats with ISOFIX
Fig. 55 On vehicle seat: markings identifying the ISOFIX anchoring points for child seats.
Using a front-facing child seat on the front passenger seat presents a risk of injury.
•Move the front passenger seat as far back and as high as it can be set, to create the
largest possible distance between the child seat and the front passenger front airbag.
•Move the backrest to the upright position.
•Set the belt height adjuster of the seat belt to the highest position.
•Use only child seats that have been approved by the child seat manufacturer for use on
a front passenger seat with front and side airbags.
WARNING
To help avoid injuries caused by inflation of a head airbag or side airbag:
•Ensure that no children are seated within the airbag deployment zone ⇒ Airbag 
system.
•Do not place any objects in the side airbag deployment zones.
WARNING
Incorrect use of the support foot can cause severe or fatal injuries.
•Ensure that the support foot is always correctly and safely installed.
WARNING

The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy OpenyfLVQRW
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy CloseyfLVQRWZRUNLQg
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE

One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The
individual buttons do not have to be held down to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
•Press and hold the locking or unlocking button on the vehicle key.
•Vehicles with the keyless locking and starting system Keyless Access: place your finger on the
locking sensor in the door handle for a few seconds until the windows are closed ⇒ Central 
locking system. The vehicle key must also be within the operating range.
•To interrupt the function, release the unlocking or locking button OR take your finger off the
sensor surface.
A valid vehicle key must be located in the operating range. All turn signals will flash once as
confirmation that all the windows have been closed.
Adjust the settings for convenience opening using the Infotainment system ⇒ Operation and display 
in the Infotainment system.
One-touch opening and closing and the roll-back function will not work if there is a
malfunction in the electric windows. Go to a qualified workshop.
Convenience opening and closing works only when one-touch opening and closing is
activated for all electric windows.
Electric window roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function for the electric windows can reduce the risk of crush injuries when the
windows are closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will
immediately open again ⇒.
•Check to see why the window has not closed.
•Try to close the window again.
•If the window closing process is interrupted again, the roll-back function will be disabled for a
few seconds.
•If the window still cannot be closed, it will stop at the corresponding position. To close the
window without the roll-back function, press the button again within a few seconds ⇒.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING

Fig. 82 Switch on the front left seat: adjusting the lumbar support.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The control elements are mirrored for the front right-hand seat.
The seat may have a combination of mechanical and electrical controls.
Adjusting the seat position
Pressing the switch in the direction of the arrow ⇒ Fig. 81:
ⒶSlides the seat forwards or backwards.ⒷAdjusts the angle of the seat cushion.ⒸRaises or lowers
the seat.ⒹAdjusts the angle of the backrest.
Adjusting the lumbar support
Press the switch in the corresponding area ⇒ Fig. 82
①Adjust the curve of the lumbar support forwards.②Adjust the curve of the lumbar support
backwards.③Adjust the curve of the lumbar support upwards.\bAdjust the curve of the lumbar
support downwards.
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle
battery is too low.
Starting the engine will interrupt the seat adjustment procedure.
Folding the front passenger seat backrest forwards
Fig. 83 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system.
Folding the front passenger seat backrest forwards
•Remove any items from the front passenger seat cushion ⇒.
•Lower the front passenger seat down as far as possible ⇒ Sitting position.
Careless or unsupervised use of the electric front seats can result in severe injuries.
•The electrical front seat adjustment also works when the ignition is switched off. Never
leave children or people requiring assistance alone in the vehicle.
•In the event of an emergency, stop the electrical adjustment by pressing another
switch.
WARNING
To avoid damaging the electrical components in the front seats, do not kneel on the seats
or apply sharp pressure at a single point on the seat cushion and backrest.
NOTICE

•Push the front passenger seat as far back as possible ⇒ Sitting position.
•Push the head restraint all the way down ⇒ Sitting position.
•Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 83①.
•Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 83② until it
is horizontal.
•When it is folded down, the front passenger seat backrest must click securely into place.
Folding back the front passenger seat backrest
•When folding back, check that there are no items or body parts near the hinges.
•To fold back, release the front passenger seat backrest ⇒ Fig. 83①.
•Fold back the front passenger seat backrest so that it is upright.
•When it is folded up, the front passenger seat backrest must click securely into place.
Rear seats
Introduction
This chapter contains information on the followingsubjects:
⇒ Adjusting the rear bench seat
⇒ Folding the backrests on the rear bench seat forwards and backwards
The following section describes the options for adjusting the rear seats. Always ensure that the
correct sitting position is adjusted ⇒ Sitting position.
Injuries could be caused if the front passenger seat backrests are folded forwards and
backwards carelessly.
•Fold the front passenger seat backrest forwards and backwards only when the vehicle
is stationary.
•While folding the front passenger seat backrest forwards, always ensure that there are
no people, animals or objects in its path.
•The front airbag must be switched off and the PASSENGER AIR BAG
indicator lamp will light up for as long as the front passenger seat backrest is folded
forwards.
•When folding forwards and backwards, keep all hands, fingers, feet and other body
parts away from the seat hinges and seat release mechanism.
•Floor mats or other objects could get caught in the hinges on the front passenger seat
backrest. This could cause the front passenger seat backrest to fail to engage securely
when it is returned to the upright position.
•When being folded back, the front passenger seat backrest must be securely locked in
the upright position. If the front passenger seat backrest is not locked properly it could
move suddenly and cause severe injuries.
WARNING
The open seat anchors and hinges of the folded front passenger seat backrest could
cause serious injuries in the event of a sudden braking manoeuvre or accident.
•Never transport people (adults or childrenyfRQWKHIURQWSDVVHQJHUVHDWLIWKHIURQW
passenger seat backrest is folded forwards.
•If the front passenger seat backrest is folded forwards, you should only use the outer
rear seat behind the driver seat. This also applies to children in child seats.
WARNING

Head restraints
Introduction
This chapter contains information on the followingsubjects:
⇒ Adjusting the head restraints
⇒ Removing and fitting head restraints
The following section describes the options for adjusting and removing the head restraints. Always
ensure that the correct sitting position is adjusted ⇒ Sitting position.
Every seat is fitted with a head restraint. The centre head restraint at the rear is designed solely for
use with the centre rear bench seat. Therefore you should not install the head restraint in any of the
other positions.
Correct head restraint setting
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not
lower than eye level. Position the back of your head as close to the head restraint as possible.
In vehicles with head restraints that can be adjusted in the longitudinal direction, push the head
restraints on the front seats as close as possible to the back of your head.
Head restraint setting for shorter people
Push the head restraint all the way down, even if the head is then underneath the top edge of the
head restraint. There may be a small gap between the head restraint and backrest in the lowest
position.
Head restraint setting for taller people
Push the head restraint up as far as it will go.
Injuries can be caused if the rear backrests are folded forwards and backwards carelessly.
•While folding the rear backrest, always make sure that no people, animals or items are
in the path.
•Never fold the rear seat backrest forwards or backwards while the vehicle is in motion.
•Ensure that the seat belt is not trapped or damaged when folding back the rear seat
backrest.
•Always keep hands, fingers, feet or other body parts away from the seat area when
folding the rear seat backrest forwards and backwards.
•Ensure that the rear seat backrest engages securely, otherwise the seat belts for the
rear seats will not work properly. This applies to the centre seat of the rear bench seat
in particular. If a seat is occupied and the rear seat backrest has not engaged securely
into place, the seat occupant and rear seat backrest may move forwards in the event of
a sudden braking or driving manoeuvre or during accidents.
•Passengers (adults and childrenyfPXVWQRWXVHVHDWVLIWKHEDFNUHVWLVIROGHGIRUZDUGV
or is not clicked securely into place.
WARNING
Damage to the vehicle or to other objects could be caused if the rear bench seat backrest
is folded forwards and backwards in an uncontrolled way or without taking appropriate
care.
•Before folding the rear seat backrests forwards, always adjust the front seats so that
the rear head restraints or rear seat backrest cushions do not rub against the front
seats.
•Before folding down the rear seat backrest, always ensure that there are no objects
located in its path.
NOTICE

Fig. 108 In the headliner: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.
When the glass roof is fully tilted, the sun blind is automatically moved to a ventilation position. The
sun blind remains in the ventilation position even after the glass roof has closed.
Opening and closing the sun blind
The buttons ⇒ Fig. 108① or ② have two positions. In the first position the sun blind can be
completely or partially opened or closed.
In the second position, the sun blind automatically moves to the final position when the button is
pressed briefly. Press the button again to stop the one-touch function.
•Opening the sun blind: push button ① to position one. One-touch function: push button ①
briefly to position two.
•Closing the sun blind: push button ② to position one. One-touch function: push button ②
briefly to position two.
•Stopping the one-touch function when opening or closing the blind: push button ① or ② again.
The sun blind can be operated several minutes after the ignition has been switched off, provided
that the driver door and front passenger door are not opened.
Roll-back function of the sun blind
The roll-back function can reduce the risk of crush injury when closing the sun blind ⇒. The
glass roof or sun blind will open again immediately if the sun blind is unable to close because it is
stiff or obstructed.
•Check to see why the sun blind has not closed.
•Try to close the sun blind again.
•The sun blind will open again immediately if it is still unable to close because it is stiff or
obstructed. After opening, the sun blind can be closed again within a short period of time
without the roll-back function.
•If the sun blind still cannot be closed, close it without the roll-back function.
Closing the sun blind without the roll-back function
•Within approximately five seconds of the roll-back function being switched off, press and hold
button ⇒ Fig. 108② until the sun blind has closed completely.
•The sun blind will now close without the roll-back function.
•Please go to a qualified workshop if the sun blind still cannot be closed.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of
the glass roof.
Heating and air conditioning system
Heating, ventilation and cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Operating the Climatronic system via the Infotainment system
⇒ Rear controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Windscreen heating
⇒ Tips and usage notes
Closing the sun blind without the roll-back function can cause serious injuries.
•Always close the sun blind carefully.
•Ensure that nobody obstructs the path of the sun blind, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING

– Switches Air Care on and off ⇒ Air Care Climatronic.
– Locks the rear temperature selectors ⇒ Rear controls.
– Opens the auxiliary heater menu ⇒ Auxiliary heater and ventilation.
– Switches windscreen heating on and off ⇒ Windscreen heating.
– Switches steering wheel heating on and off ⇒ Steering wheel heating.
– Switches the seat heating on and off ⇒ Seat heating.
– General settings submenu
Automatic air recirculation – Switches automatic air recirculation mode on and off ⇒ Air 
recirculation mode.
Automatic auxiliary heater – Allows or prevents auxiliary heating ⇒ Fuel and emission 
control.
Automatic windscreen heating – Switches automatic windscreen heating on and off
⇒ Windscreen heating.
– Submenu for air conditioning settings
– Adjusts the blower speed.
– Switches cooling system on and off.
– Air distribution to the upper body via the vents in the dash panel.
– Air distribution to footwell.
– Air distribution to the windscreen.
– Switches air recirculation mode on and off.
Presettings – submenu for presettings
– Switches automatic mode on.
– Switches maximum cooling output on or off.
– Switches the defrost function on or off.
– Display for manual control of the cooling system.
Air conditioning profiles
Air con. profile – Adjusts the blower speed in mode.
Rear controls
Fig. 111 In the rear centre console: controls for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Temperature
•Press the and ⇒ Fig. 111 buttons to set the temperature.
Setting the temperature using the Infotainment system
•Press the button on the control panel.
•Touch the function button for the temperature for the rear row of seats.
•Touch the and function buttons to set the temperature.
The display now shows the set temperature.

– Seat heating
Press the buttons or to switch the seat heating on and off ⇒ Seat heating.
If the function button is activated in the Infotainment system, it is not possible to
operate the rear controls.
Air recirculation mode
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In air recirculation mode, no outside air enters the vehicle interior.
Manual air recirculation mode
•Press the button on the control panel to switch manual air recirculation mode on
and off.
Automatic air recirculation mode (Climatronicyf
In automatic air recirculation mode, fresh air will enter the vehicle interior. The air recirculation
mode will switch on automatically if the system detects an increase in the concentration of noxious
substances in the outside air. The air recirculation mode will switch off as soon as the level of
noxious substances has returned to normal. The system cannot detect unpleasant odours.
•Press the button on the control panel.
•Touch function button .
•Touch the Automatic air recirculation function button.
Air recirculation mode with Air Care Climatronic
The vehicle is fitted with an allergen filter. When Air Care is activated ⇒ Air Care Climatronic, the
air recirculation mode of the air conditioning system is maximised as far as is permitted by the risk
of window fogging depending on the interior humidity and outside temperature. The air recirculation
mode is automatically regulated and features continuous adjustment in order to prevent fatigue of
the vehicle occupants.
When is the air recirculation mode deactivated?
Air recirculation mode is deactivated in the following situations ⇒:
•If the button on the Climatronic control panel is pressed.
•If the air distribution regulator of the manual air conditioning system is turned to position.
•If the sensor detects that the vehicle's windows might mist up.
When reversing the vehicle or when the wash and wipe system is being used, the air
recirculation mode will switch on to prevent odours from entering the vehicle interior.
•m/k/a999MK Climatronic
If the outside temperature is very high, brief activation of manual air recirculation mode helps
to cool the vehicle interior more quickly.
Seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Stale air can quickly make the driver tired and affect their concentration, which in turn can
cause collisions, accidents and serious injuries.
•Never use the air recirculation mode for an extended period as no fresh air will enter
the vehicle interior.
•If the cooling system is switched off, the windows can mist up very quickly in air
recirculation mode and reduce visibility considerably.
•Switch off the air recirculation mode when it is no longer required.
WARNING
In vehicles with an air conditioning system, do not smoke when the air recirculation mode
is switched on. The smoke can leave a residue on the evaporator and the dust and pollen
filter with pollution filter insert, producing a lasting unpleasant odour.
NOTICE

m/k/a995MK Vehicles with manual gearbox: change from first to second gear immediately
after setting off. Change to higher gears rapidly.
m/k/a995MK Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the
kickdown function.
Gear-change indicator ⇒ Gear-change indicator.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control.
Avoid full throttle
Never fully use the maximum speed of the vehicle. Driving at excessive speeds, e.g. above 130
km/h on the motorway, will increase air resistance and thus the amount of force needed to move
the vehicle.
Reduce idling
Drive off immediately with low revs. If you are stopped for a long period, do not allow the engine to
idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine will switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel with moderation
A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is
sufficient for urban journeys in particular.
Avoid short journeys
A cold engine has a very high fuel consumption. The optimum operating temperature is reached
only after driving a few miles. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 116. Plan journeys economically and combine short distances.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service
life of the vehicle.
Observe the correct tyre pressures
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling
resistance of the tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure
sticker ⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Use low viscosity engine oil
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and
spread better and more quickly, especially for cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and
add-on parts such as ski, bicycle or roof carriers after use.
Save electrical energy
The alternator is driven by the engine and generates power for convenience consumers such as the
air conditioning system, window heating and ventilation. Saving electrical energy is easy, e.g.:
•At high ambient temperatures, ventilate the car before starting a journey and drive a short
distance with open window. Only then switch on the air conditioning system.
•Switch off convenience systems as soon as they have served their purpose.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
WARNING