SenSors VOLKSWAGEN TIGUAN 2019 Owners Manual

Headlight washer system ⇒ Wiper functions
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Lights in the bumper ⇒ Lights⇒ Changing bulbs
Side view
Fig. 3 Side view of the vehicle.
Key to ⇒ Fig. 3:
Roof aerial ⇒ Radio reception and aerials
Tank flap ⇒ Fuel and emission control
Roof railing ⇒ Roof carrier
Door release lever ⇒ Doors
Exterior mirrors ⇒ Exterior mirrors
- With display of lane change system (Side Assistyf ⇒ Lane change system (Side Assistyf 
incl. Rear Traffic Alert
- With camera for Area View ⇒ Area View
Lifting points ⇒ Changing a wheel
Rear view
Fig. 4 Rear view of the vehicle.
Key to ⇒ Fig. 4:
High-mounted brake light

Rear window:
- Rear window heating ⇒ Heating and air conditioning system
- Rear wiper ⇒ Wipers⇒ Wiper blades
- Window aerial ⇒ Radio reception and aerials
Tail light clusters ⇒ Lights⇒ Changing bulbs
Area for:
- Number plate lights ⇒ Changing bulbs
- Rear view camera system ⇒ Rear view camera system (Rear Viewyf
- Boot lid release button ⇒ Opening and closing the boot lid
Tail light clusters ⇒ Lights⇒ Changing bulbs
Behind the bumper: radar sensor for assist systems ⇒ Caring for and cleaning the vehicle 
exterior
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Towing bracket ⇒ Trailer towing
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Luggage compartment
Fig. 5 Overview of the luggage compartment.
Fig. 6 Side areas of the luggage compartment.
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Luggage compartment cover ⇒ Luggage compartment cover
Release lever for the load-through hatch ⇒ Load-through hatch
Retaining rings for top tether (child seatyf ⇒ Securing child seats with top tether upper 
strap
Spare wheel or fully-functional spare wheel (depends on equipmentyf ⇒ Wheels and tyres
Handle recess for luggage compartment floor ⇒ Luggage compartment floor
Vehicle tool kit ⇒ Vehicle toolkit
Lower holder for the net partition ⇒ Net partition

Performance monitor
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The performance monitor is a display
for sporty driving. The digital
instruments display real-time values for
engine power, temperature and
acceleration that are determined by
sensors on the vehicle. This provides
the driver with an overview of driving
dynamics.
Fig. 27 On the Infotainment system display: Performance monitor.
Key for ⇒ Fig. 27
Display areas.
Arrow buttons for changing to the lap timer.
Opening the performance monitor
•Press the MENU button on the Infotainment system.
•Touch the Vehicle function button.
•Touch the Selection function button.
•Touch the Sport function button.
If you would like to switch between the performance monitor and the lap timer ⇒ Lap timer, touch
one of the arrow buttons on the left and right above the instruments ⇒ Fig. 27②.
Selecting instruments and setting units
The display can show a maximum of three instruments at the same time. Each instrument can be
selected for each display area ⇒ Fig. 27① (left, middle, rightyf.
To change instruments, swipe vertically over the display. The currently selected instrument will then
disappear and a new instrument will appear.
The units can be adjusted for some instruments in the Infotainment system ⇒ Operation and 
display in the Infotainment system.
The following instruments can be displayed:
•Charge pressure display: the charge pressure display ⇒ Fig. 27① (leftyfVKRZVWKHSUHVVXUH
in the charge air system between the turbocharger and engine (in the unit baryf7KHIXUWKHUWR
the right the needle on the scale, the higher the engine power output.
•Accelerometer (G-meteryf: The accelerometer (G-meteryf ⇒ Fig. 27① (centreyfVKRZVWKH
acceleration value in the centre (in the unit gyf7KHUHGPDUNLQJLQWKHJULGW\SHDUHDVKRZVWKH
acceleration level and the direction of the acting force (in the opposite direction according to
physical lawsyf,I\RXGULYHWRWKHOHIWIRUH[DPSOHWKHUHGPDUNLQJZLOOPRYHLQWKHULJKWDUHDRI
the instrument (and vice versayf,I\RXDFFHOHUDWHWKHUHGPDUNLQJZLOOPRYHGRZQ,I\RXEUDNH
the red marking will move up. The level of acceleration is indicated by the position of the red
marking which moves outwards. If the acceleration increases, the red marking will move away
from the centre area.
•Power display: the power display ⇒ Fig. 27① (rightyfVKRZVWKHFXUUHQWHQJLQHSRZHURXWSXW
as a digital value and on the surrounding scale (in kWyf.
•Coolant temperature display: the needle may move further in a clockwise direction under high
engine loads and with high outside temperatures. This is no cause for concern unless the
indicator lamp in the instrument cluster display is lit up or flashing ⇒ Coolant temperature 
display.
•Oil temperature display: the needle is in the middle area under normal driving conditions. If
the needle is in the bottom left area, this means that the engine has not yet reached its
operating temperature. Avoid excessively high speeds and acceleration when the engine has
not yet reached its operating temperature. The needle may move further in a clockwise direction
under high engine loads and at high outside temperatures. This is no cause for concern unless
the indicator lamp in the instrument cluster display is lit up or flashing ⇒ Engine oil.

Belt retractor, belt tensioner, belt tension limiter
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The seat belts in the vehicle are part of the vehicle safety concept ⇒ Airbag system and include the
following important functions:
Automatic belt retractor
Every seat belt is equipped with an automatic belt retractor on the shoulder part of the belt. Full
freedom of movement is made possible when the shoulder belt is pulled slowly or when the vehicle
is travelling at normal speeds. However, if the belt is pulled out quickly or during sudden braking,
during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.
Fastened seat belts on the front seats may be tensioned automatically by the proactive occupant
protection system in critical situations, for example during emergency braking or as a result of
oversteering or understeering. Both seat belts are slackened if the accident does not happen, or
when the critical situation has passed. The proactive occupant protection system is ready to be
triggered again ⇒ Proactive occupant protection system.
Belt tensioners
The seat belts for the front seat vehicle occupants, and in some cases those on the outer rear
seats, are equipped with belt tensioners.
The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They
tighten the seat belts against the direction in which they are pulled. Any slack in the seat belt is
retracted, which can reduce the passenger's movement forwards or in the direction of the impact.
The belt tensioner works together with the airbag system. If the vehicle rolls over, the belt
tensioners will not be activated if the side airbags are not triggered.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not
mean that there is a fire in the vehicle.
Reversible belt tensioning (proactive occupant protection systemyf
Reversible belt tensioning may trigger in certain driving situations. For example:
•Heavy braking,
•Oversteer or understeer,
•Minor collisions.
⇒ Proactive occupant protection system
Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an
accident.
All safety requirements must be observed when the vehicle or components of the system are
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt 
tensioners.
Service and disposal of belt tensioners
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts may become damaged during any work on the belt tensioners or while removing or
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops
are familiar with these requirements.
Never adjust the seat belt height when the vehicle is in motion.
WARNING

Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The airbags can protect vehicle occupants during frontal and side collisions by reducing their
movement in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to
break, and the airbags inflate forcefully to cover their deployment zones within milliseconds. Once a
vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag
starts to escape to cushion the occupant and slow down their movement. This can reduce the risk
of severe and fatal injuries. A triggered airbag will not always prevent other injuries from occurring,
such as swelling, bruising, burning and grazing. The deployment of the airbag can also produce
frictional heat.
Airbags provide no protection for the arms or lower body. Exception: in vehicles with a knee airbag,
the knee area of the driver will be protected.
The most important factors for triggering the airbag are the type of accident, the angle of impact,
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage
to the vehicle does not always mean that the airbag should have been triggered.
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the
collision and registered by the electronic control unit. If this rate is below the reference value
programmed into the control unit, the airbags will not be triggered, even though the vehicle may be
badly damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle
damage in an accident do not necessarily give an indication of whether an airbag should inflate or
not. It is not possible to define a range of vehicle speeds and reference values, since the
circumstances will vary considerably between one collision and another. It is therefore impossible to
cover every possible kind and angle of impact that would trigger the airbags. Important factors in
the triggering of the airbag include the nature (hard or softyfRIWKHREMHFWWKDWWKHYHKLFOHKLWVWKH
angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when
the vehicle braking is sufficient to trigger the airbags. Airbags can only be triggered once and only
in certain situations. The seat belts are always there to provide protection in situations in which the
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a
further vehicle following the initial collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can
only work effectively when the occupants are wearing their seat belts correctly and have assumed a
proper sitting position ⇒ Sitting position.
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of
severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. It may
not be available at all in some countries.
•Optimised seat belts for all seats.
•Belt tensioners for the driver and front passenger and also on the rear outer seats if in
conjunction with side airbags.
•Belt tension limiter for the driver, front passenger and, if applicable, for the rear outer seats.
•Belt height adjuster for the front seats.
•Warning lamp and belt status display.
•Front airbags for driver and front passenger.
•Side airbags for the driver, front passenger and, if applicable, for the rear outer seats.
•Curtain airbags on the left and right.
•If applicable, knee airbag for the driver.
•Airbag indicator lamp .
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Control units and sensors.
•Whiplash-optimised and height-adjustable head restraints.
•Adjustable steering column.
•If applicable, anchor points for child seats on the rear outer seats and on the front passenger
seat.
•If applicable, securing points for the top tether for child seats.
Situations when the front, knee, side and curtain airbags will not be
triggered:
•If the ignition is switched off during a collision.
•If the level of deceleration measured by the control unit is too low during a collision at the front
of the vehicle.
•During a minor side collision.
•During rear collisions.

Behaviour after a collision with active bonnet
Fig. 59 Triggered active bonnet.
In the event of a collision at the front of the vehicle, the active bonnet will be triggered by sensors in
the front bumper in the speed range from around 25 to 55 km/h (15 to 34 mphyf$VDUHVXOWWKH
bonnet is lifted by a few centimetres in front of the windscreen in order to create an additional
crumple zone above the engine, e.g. in the head area of a pedestrian who has been hit.
The active bonnet system can trigger properly only if the bonnet has not previously been deformed
by external influences.
In some cases, the system may trigger even though the collision has not been with a pedestrian.
The system can be triggered in the following situations:
•Frontal collision with a marker post, street lantern, pillar etc.
•Frontal collision with an animal.
•Driving into a mound of snow.
•Bottoming of the vehicle when driving on very poor roads.
When the active bonnet has been triggered, the bonnet is moved up by a few centimetres in front of
the windscreen ⇒ Fig. 59. Special hinges lock the bonnet in open position ⇒ Fig. 59 (close-upyf
The warning lamp also remains lit in the instrument cluster until the system has been repaired.
The following applies if the active bonnet has been triggered:
•It is necessary to go directly to a qualified workshop.
•The system must be repaired by the qualified workshop.
•It is permitted to continue driving only when the vehicle is roadworthy.
•It is not permitted to drive faster than up to 80 km/h (50 mphyf.
•The seat position must be adjusted if necessary. In spite of the active bonnet having triggered,
there must always still be unrestricted visibility through the windscreen ⇒ Sitting position.
If the active bonnet has been triggered, the warning lamp in the instrument cluster lights up.
Warning lamp
DisplayPossible causeAction
Active bonnet has been triggered.Go to a qualified workshop immediately and
have the system repaired.
Active bonnet: system fault.Go to a qualified workshop to have the
system checked immediately.
With some vehicle equipment levels, a symbol which indicates that the active bonnet has been
triggered may be shown in the instrument cluster instead of a warning lamp.
Repairing the triggered active bonnet
A triggered active bonnet must be repaired only by a qualified workshop⇒. Volkswagen
recommends using a Volkswagen dealership for this purpose.
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be
flung though the vehicle and cause severe injuries.
•Always secure the first aid kit, warning triangle and fire extinguisher safely in the
holders in the vehicle.
•Stow the high-visibility waistcoat in the stowage compartments so that it is easily
accessible.
WARNING

Automatic unlocking (Auto Unlockyf
All doors and the boot lid are automatically unlocked if one of the following conditions applies:
•The vehicle is at a standstill and the vehicle key has been removed.
•m/k/a995MKIn vehicles with a DSG dual clutch gearbox: the selector lever is in
position P and the ignition has been switched off.
•OR: the vehicle is stationary and the button has been pressed.
•OR: the door release lever has been operated.
•OR: In an accident where the airbags have been triggered ⇒ Locking the vehicle after the 
airbag has been triggered.
Automatic unlocking provides access to the vehicle if assistance is required.
Even if single door unlocking has already taken place, the entire vehicle will be unlocked
when the sensors are touched twice. The entire vehicle must be locked.
Locking and unlocking the vehicle from the outside
Fig. 63 Vehicle key: central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Unlock: press the button. Press and hold for convenience opening.
•Lock: press the button. Press and hold for convenience closing.
•Vehicles with the keyless access locking and starting system: touch the sensors ⇒ Locking and 
unlocking the vehicle with keyless access. Individual doors or the entire vehicle are unlocked.
•Press the button ⇒ Boot lid. The boot lid is released.
Vehicles with SAFELOCK: press the button once to lock the vehicle using SAFELOCK
⇒ SAFELOCK. Press the button twice to lock the vehicle without SAFELOCK.
Please note: depending on the settings made for the central locking in the Infotainment system
⇒ Operation and display in the Infotainment system, it may be the case that all of the doors and the
boot lid are unlocked only once the button has been pressed twice.
•Locking: all turn signals will flash once as confirmation.
•Unlocking: all turn signals will flash twice as confirmation.
Convenience opening and closing
•See Windows – Functions ⇒ Windows.
Depending on the mirror function selected in the Infotainment system, the exterior mirrors
fold out when the vehicle is unlocked using the button and surround lighting is switched on.
Locking and unlocking the vehicle from the inside
Fig. 64 In the driver door: central locking button.

•Easy Open: open the boot lid by moving a foot underneath the rear bumper ⇒ Boot lid.
•Easy Close: automatically closes the boot lid.
•Lock the vehicle via the sensor.
The vehicle unlocking procedure is confirmed by all the turn signals flashing twice and the locking
procedure by the turn signals flashing once.
If the vehicle is locked and then the doors and boot lid are closed, and the most recently used
vehicle key is located inside the vehicle, it will not immediately lock properly. All turn signals flash
four times.
Unlocking and opening the doors
•Touch the sensor surface ⇒ Fig. 66 on the inside of the driver or front passenger door
handle.
•Open the door.
Closing and locking the doors
•Switch off the ignition.
•Close the driver or front passenger door.
•Touch the sensor ⇒ Fig. 66 on the outside of the driver or front passenger door handle
once.
On vehicles with SAFELOCK: closing and locking doors
•Switch off the ignition.
•Close the driver and front passenger door.
•Locking with SAFELOCK: touch the sensor surface on the outside of the driver or front
passenger door handle once.
•Locking without SAFELOCK: touch the sensor surface on the outside of the driver or front
passenger door handle twice.
Locking and unlocking the boot lid
If the vehicle is locked and a valid vehicle key is located within the operating range ⇒ Fig. 66
of the boot lid, the boot lid automatically unlocks when you open it with the handle button.
The boot lid is locked automatically after it is closed. If the vehicle is completely unlocked, the boot
lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
•Lock the vehicle with the button on the vehicle key.
•Also lock the vehicle using the door sensor within five seconds.
•The keyless locking and starting system Keyless Access is temporarily deactivated.
The vehicle can be unlocked only using the vehicle key.
Keyless Access is reactivated the next time the vehicle is unlocked.
Convenience functions
To use convenience closing for all of the electric windows and the glass roof, hold your finger on
the sensor on the outside of the driver or front passenger door handle for a few seconds until the
windows or the glass roof have closed.
The sensors' functions can be adjusted in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒ Unlocking or locking the driver door manually.
The unlock function is deactivated for a few seconds so that you can check that the vehicle
has been locked properly.
If the message Keyless fault appears on the instrument cluster display, there may be a
malfunction in the Keyless Access system. Go to a qualified workshop.
Please note that the sensor surfaces in the door handles could be activated by a powerful
jet of water or steam if a valid vehicle key is in the operating range at the same time. If at
least one window is open and sensor surface in a door handle is continuously activated,
all windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from a door handle sensor surface briefly and then moved back onto it
⇒ Central locking system.
NOTICE

Depending on the mirror function set in the Infotainment system, the exterior mirrors fold out
when the vehicle is unlocked using the sensor on the door handle of the driver of passenger door
and surround lighting is switched on.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
If the vehicle has a DSG dual clutch gearbox, it can be locked only if the selector lever is in
position P.
The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has
already been unlocked.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment, the vehicle may have an anti-theft alarm and SAFELOCK
⇒ Anti-theft alarm.
The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it
more difficult to break into the vehicle. The doors can no longer be opened from the inside ⇒.
•Press the button on the vehicle key once⇒ Central locking system.
•Press the button on the vehicle key twice in quick succession ⇒ Central locking system.
•Vehicles with the keyless locking and starting system Keyless Access: touch the sensor on the
outside of the door handle twice⇒ Locking and unlocking the vehicle with keyless access.
•Press the central locking button in the driver door once ⇒ Central locking system.
Depending on the vehicle equipment level, there may be an indication of the activated SAFELOCK
in the display of the instrument cluster (Check SAFELOCK! or SAFELOCKyf.
Deactivating SAFELOCK
The SAFELOCK can be deactivated in one of the following ways:
•Switch on the ignition.
•OR: deactivate interior monitoring and the anti-tow alarm.
Depending on the vehicle equipment, temporarily deactivate interior monitoring and the anti-tow
alarm using the Infotainment system ⇒ Operation and display in the Infotainment system before
locking the vehicle.
The following applies when SAFELOCK is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
•The anti-theft alarm ⇒ Anti-theft alarm is active.
Depending on the equipment, the interior monitoring and anti-tow alarm will be activated or
deactivated via the Infotainment system ⇒ Operation and display in the Infotainment system.
Anti-theft alarm
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and
SAFELOCK ⇒ SAFELOCK.
Always take care when using the SAFELOCK as you could cause serious injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK is activated.
•Locked doors make it more difficult for emergency service personnel to gain access to
the vehicle and provide assistance when needed. In an emergency, people locked
inside the vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm issues acoustic and visual alarm signals for up to five minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
•A door that was unlocked mechanically with the vehicle key is opened.
•A door is opened.
•The bonnet is opened.
•The boot lid is opened.
•Switch on the ignition using an invalid vehicle key.
•If the 12-volt vehicle battery is disconnected.
•Movement inside the vehicle (in vehicles with interior monitoring ⇒ Interior monitoring system 
and anti-tow alarmyf.
•The vehicle is towed (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is lifted (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is transported on a car ferry or by rail (in vehicles with anti-tow alarm or interior
monitoring ⇒ Interior monitoring system and anti-tow alarmyf.
•A trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing.
Switching off the alarm
•Unlock the vehicle using the unlocking button on the vehicle key.
•OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second
may sound.
•In vehicles with keyless access, the alarm can also be switched off by gripping the door handle
⇒ Locking and unlocking the vehicle with keyless access.
The alarm will be triggered again if a person gains access to the same or a different secured
zone after the alarm has been switched off.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the
central locking button .
If you unlock the driver door mechanically using the vehicle key, only the driver door is
unlocked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated
and the central locking button is not activated until you switch on the ignition (however the doors will
not be unlockedyf.
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or
discharged.
Interior monitoring system and anti-tow alarm
Fig. 67 In the roof console: sensors for the interior monitoring system (arrowsyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system triggers an alarm ⇒ Fig. 67.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console, otherwise correct functioning of the interior
monitoring system cannot be fully guaranteed.