child lock VOLKSWAGEN TIGUAN 2019 Owners Manual

Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.yf
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.yf
•Air conditioning system (temperature settings, ventilation etc.yf
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.yf
•Driver profile selection (driver profiles etc.yf
•Multifunction display and instrument cluster (selection of displaysyf
•Infotainment system (brightness and saved stationsyf
•Seat setup (seat positionyf
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination:

Fig. 39 Removing the latch plate from the buckle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If worn properly, seat belts hold the vehicle occupants in the correct sitting position during an
accident or braking manoeuvre, providing maximum protection ⇒.
Fastening the seat belts
Fasten seat belts before every trip.
•Always adjust the front seat and head restraint correctly ⇒ Sitting position.
•Engage the rear seat backrest in an upright position ⇒.
•Take hold of the belt and pull it evenly across your chest and pelvis. Do not twist the belt in the
process ⇒.
•Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 38.
•Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
Unfastening the seat belts
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle ⇒ Fig. 39. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
Lockable seat belt
When the belt webbing has been completely retracted and a clicking sound can be heard as the
seat belt is being rolled up, the vehicle is equipped with lockable seat belts. The seat belt locking
function should be used only for fitting certain child restraint systems ⇒ Safe transport of children.
A locked seat belt must be released when a vehicle occupant uses the seat belt.
Seat belt routing
Fig. 40 Correct seat belt routing and head restraint adjustment.
Fig. 41 Correct seat belt routing during pregnancy.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts only provide an optimum level of protection during an accident when they are routed
correctly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt
routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the
seat belt routing is correct ⇒ Fig. 40.
Incorrect seat belt routing can cause severe or fatal injuries in the event of an accident.
•The seat belts only offer best protection when the backrests are in an upright position
and the seat belts have been fastened properly according to the occupant's height.
•Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries
in the event of an accident or sudden braking manoeuvre.
WARNING

•If the vehicle rolls over.
•If the speed in a collision is lower than the reference value specified in the control unit.
Front airbags
Fig. 44 Location and deployment zone of the driver front airbag.
Fig. 45 Location and deployment zone of the front passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In conjunction with the seat belts, the front airbag system gives the front occupants additional
protection for the head and chest in the event of a severe frontal collision. Always keep as far away
from the front airbag as possible ⇒ Sitting position. This allows the front airbags to inflate fully
when triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel ⇒ Fig. 44 and the front airbag for the
front passenger is located in the dash panel ⇒ Fig. 45. The airbag locations are identified by the
text AIRBAG.
The areas inside the red lines are covered by the front airbags when deployed (deployment zoneyf
You must never leave or attach any objects in these areas ⇒. Any factory-fitted accessories will
not be struck if the driver and front passenger front airbags are deployed.
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the front airbags clear.
•Never attach any objects, such as drink or telephone holders, to the covers of the
airbag modules or anywhere in the airbag module deployment zone.
•No other people, animals or objects may be carried between the occupants of the front
seats and the airbag deployment zone. Ensure that children and passengers keep to
this rule.
•Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the
front airbag on the front passenger side.
•Do not cover or stick anything on the steering wheel hub or the soft plastic surface of
the airbag unit in the dash panel on the front passenger side, and do not modify them
in any way.
DANGER
The front airbags are deployed in front of the steering wheel ⇒ Fig. 44 and dash panel
⇒ Fig. 45.
•When driving, always hold the steering wheel with both hands on the outside of the
ring at the 9 o'clock and 3 o'clock positions.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the
hub of the steering wheel. Contact a qualified workshop if your physical build makes
this impracticable.
•Adjust the front passenger seat so that the distance between the passenger and the
dash panel is as large as possible.
WARNING

Fig. 57 On the back of the rear bench seat: anchor rings for the top tether.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
ISOFIX child seats with universal approval must be secured with an upper strap (top tetheryfLQ
addition to the ISOFIX anchor points.
Only secure the strap to the top tether anchor rings. Retaining rings for use with the top tether are
marked by a symbol and sometimes also with TOP TETHER.
•Observe the instructions ⇒ Installing and using child seats.
•Remove the net partition if necessary ⇒ Net partition.
•Push the head restraint on the vehicle seat all the way down or remove it.
•Position the child seat in the centre of the seat cushion.
•Push the attachment arms on the child seat into the ISOFIX anchor points ⇒ Securing child 
seats with ISOFIX as shown by the arrows. The child seat must click and audibly securely into
place.
•Adjust the rear seat backrest of the vehicle seat to the backrest of the child seat.
•Remove the luggage compartment cover, if necessary ⇒ Luggage compartment cover.
•Guide the upper strap of the child seat backwards into the luggage compartment and hook it
into the corresponding top tether anchor ring ⇒ Fig. 57.
•Tighten the top tether so that the top of the child seat rests against the rear seat backrest.
Securing child seats with a seat belt
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you want to fit a child seat from the "universal" (uyfDSSURYDOFDWHJRU\LQ\RXUYHKLFOH\RXPXVW
first ensure that it is approved for the seat position in question. Important information is given on the
orange ECE approval label on the child seat. Installation options are shown in the table below.
GroupChild's
weight
Front passenger seatSeats on
the rear
bench
seat
Front
passenger
front airbag is
activated.
Front
passenger
front airbag is
deactivated.
Group 0up to 10 kgxuu
Group 0+up to 13 kgxuu
Group
1
Rear facing9 to 18 kgxuu
Forward
facing9 to 18 kguxu
Group 215 to 25 kguxu
Group 322 to 36 kguxu
Securing a child seat using the seat belt
•Observe the instructions ⇒ Installing and using child seats.
•The seat belt height adjuster must be at the highest setting.
•Fasten the seat belt or guide it through the child seat as described in the child seat
manufacturer's instructions.
•Ensure that the seat belt is not twisted.
•Insert the latch plate into the buckle for the appropriate seat and push it down until it locks
securely with a click.
In an emergency
Only secure the strap to the top tether anchor rings. Failure to do this could lead to severe
injuries.
•Each anchor ring can hold only one child seat restraining strap.
•Never fasten the strap on a child seat to any other fastening rings.
WARNING

Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .
Switch on the hazard warning lights using the button Centre console.
Switch on the electronic parking brake Electronic parking brake.
Move the gear lever to neutral position or move the selector lever to P, Manual gearbox:
selecting a gear and DSG® dual clutch gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Ensure that all occupants exit the vehicle and go straight to a safe place away from
moving traffic, e.g. behind the safety barrier. Heed the country-specific regulations
concerning high-visibility waistcoats.
Take all vehicle keys with you when you leave the vehicle.
Place the warning triangle in position to draw the attention of other road users to your
vehicle.
Allow the engine to cool down and seek expert assistance.
Making you and your vehicle safe
Observe any legislation concerning the safety of a broken-down vehicle. For example, many
countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility
vest ⇒ Equipment for an emergency.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the
specified order ⇒:
When the hazard warning lights are switched on, for example if you are being towed, you can still
indicate a change in direction or lane change by operating the turn signal. The warning lights will be
interrupted temporarily.
Examples of when to switch on the hazard warning lights:
•When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam,
to will warn vehicles behind you.
•When there is an emergency.
•When the vehicle breaks down.
•When tow-starting or towing.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing
attention to the broken-down vehicle. This method must comply with traffic legislation.
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for
other road users.
•Stop the vehicle as soon as possible and when safe to do so.
•Park the vehicle at a safe distance from moving traffic.
•Switch on the hazard warning lights.
•Never leave other persons alone in the vehicle, particularly children or people requiring
assistance. This applies in particular when the doors are locked. People locked in the
vehicle may be subjected to very high or very low temperatures.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass, fuel.
WARNING
When pushing the vehicle by hand, do not press on the rear lights, the rear spoiler or large
panels. This could damage the vehicle and loosen the spoiler.
NOTICE

Vehicle key
Fig. 61 Vehicle key.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 61:
Central locking button: unlock the vehicle.
Unlock only the boot lid.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp.
Indicator lamp
The indicator lamp in the vehicle key flashes when you press a button.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
Changing the button cell
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe
or even fatal injuries within a very short period of time.
•Always keep the vehicle key, key ring with batteries, spare batteries, round cells and
other batteries that are larger than 20 mm out of the reach of children.
•Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch
on the ignition and operate electrical equipment such as the electric windows.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low
temperatures depending on the season. This can cause serious injuries and illness or
fatalities, especially among small children.
•Never switch off the ignition while the vehicle is in motion. The steering column lock or
steering lock mechanism may be activated and you will no longer be able to steer the
vehicle.
WARNING
Every electric vehicle key contains electronic components. Protect the key from damage,
moisture and excessive vibration.
NOTICE

Central and manual locking
Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamp
⇒ Central locking system
⇒ Locking and unlocking the vehicle from the outside
⇒ Locking and unlocking the vehicle from the inside
⇒ Locking and unlocking the vehicle with 
⇒ SAFELOCK
⇒ Anti-theft alarm
⇒ Interior monitoring system and anti-tow alarm
⇒ Locking the vehicle after the airbag has been triggered
⇒ Troubleshooting
The central locking system locks all doors and the boot lid of the vehicle. The vehicle cannot be
locked if the driver door is open.
The vehicle can only be locked if the ignition has been switched off or the driver has switched off
the engine before leaving the vehicle.
Automatic locking (anti-theft protectionyf
The vehicle will lock itself again automatically after around 45 seconds if one of the following
conditions applies:
•The vehicle was unlocked but not opened.
•The ignition was not switched on.
•The boot lid was not opened.
•The vehicle has been unlocked using the lock cylinder.
•The vehicle was locked with the central locking button in the vehicle interior.
Indicator lamp
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The central locking indicator lamp is located in the driver door ⇒ Driver door.
Vehicle locked: red LED flashes at short intervals for approximately two seconds, and then more
slowly. The indicator lamp does not flash if the vehicle was locked with the central locking button in
the driver door ⇒ Locking and unlocking the vehicle from the inside.
Central locking system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The central locking system enables you to lock or unlock all the doors, the boot lid and the tank flap
from one point.
Settings for the central locking system can be adjusted in the Infotainment system ⇒ Operation and 
display in the Infotainment system.
Automatic locking (Auto Lockyf
The vehicle may lock itself automatically at speeds of approximately 15 km/h (9 mphyfDQGDERYH
⇒ Operation and display in the Infotainment system. The indicator lamp in the central locking
button will light up yellow when the vehicle is locked.
Improper use of the central locking system could lead to serious injury.
•The central locking system locks all doors. Locking the vehicle from the inside can
prevent accidental opening of the doors and unauthorised persons from entering the
vehicle. However, locked doors can delay assistance to passengers inside the vehicle
in the event of an accident or emergency.
•Never leave children or people requiring assistance alone in the vehicle. All doors can
be locked from the inside using the central locking button. This may mean that people
lock themselves in the vehicle. People locked in the vehicle may be subjected to very
high or very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
•Never leave anyone inside a locked vehicle. People in the vehicle could become
trapped in an emergency and may not be able to get themselves to safety.
•Doors and the boot lid should therefore be opened or closed only when you are sure
that nobody is in their path.
WARNING

The doors and the boot lid can be locked or unlocked manually if the vehicle key or central locking
fails ⇒ Unlocking or locking the driver door manually⇒ Unlocking the boot lid manually.
If the turn signals do not flash as confirmation when you lock the vehicle:
•At least one of the doors or the boot lid is not closed.
•OR: convenience closing is in progress and not all windows have been closed.
Response when locking the vehicle with a second vehicle key
Keyless locking and starting system Keyless Access: Any vehicle key located inside the vehicle will
be blocked from starting the engine if the vehicle has been locked from the outside using a second
vehicle key. Press the button on the vehicle key in the vehicle interior to enable it to start the
engine ⇒ Starting and stopping the engine.
Automatic switch-off of the sensor surfaces
•The vehicle is not unlocked or locked for an extended period.
•A sensor has been triggered an excessive number of times.
Activating sensors again:
•Wait for a short period of time.
•OR: unlock the vehicle with the button on the vehicle key.
•OR: the boot lid is opened.
•OR: unlock the vehicle with the vehicle key ⇒ Doors.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
Doors
Introduction
This chapter contains information on the followingsubjects:
⇒ Display
⇒ Childproof lock
⇒ Unlocking or locking the driver door manually
⇒ Locking the front passenger door and rear doors manually
If, for example, the vehicle key or central locking fails, the doors, boot lid and tilting and sliding
panoramic sunroof can be locked and, with some exceptions, unlocked manually.
Please note that the sensors in the door handles can be activated by a powerful jet of
water or steam if a valid vehicle key is simultaneously within its operating range. If at least
one window is open and the sensors in a door handle are continuously activated, all
windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from the door handle sensors briefly and then moved back onto them
⇒ Locking and unlocking the vehicle with keyless access.
NOTICE
Any door that is not properly closed could open suddenly while the vehicle is in motion.
This could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is closed properly and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds
or if the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A symbol in the instrument cluster display ⇒ Driver information indicates if one or more doors are
not closed properly. Do not drive on! Open the relevant door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.
The symbol can differ depending on the version of the instrument cluster.
Childproof lock
Fig. 68 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 68:
Child lock is switched off.
Child lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
The opening/closing paths of the doors and boot lid are potential danger areas where
injury can occur.
•The doors and boot lid should therefore be opened or closed only when you are sure
that nobody is in their path.
WARNING
Careless manual opening and closing of the doors can cause serious injury.
•If the vehicle is locked from the outside, the doors and electric windows cannot be
opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING
When carrying out manual opening or closing, remove parts carefully and fit them again
correctly in order to avoid damage to the vehicle.
NOTICE
If the doors are not closed properly, they can open suddenly while the vehicle is in motion.
This can lead to severe injuries.
•Stop as soon as possible and close all doors.
•After closing the doors, always check that they are all properly secured in the lock
carrier.
WARNING

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING