index VOLKSWAGEN TIGUAN 2019 Owners Manual

Owner's manual*Owner's manual
Owner's manual
Supplement (05.2017\f
Supplement (07.2017\f
Composition Media, Discover Media (Generation 2 GP\f
Edition: 05.2017
PartNr.: 5NA012720AD
Edition 05.2017
Fig. 1 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine
code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers
Pre-delivery inspection carried out
on:
Date of delivery to customer/initial
registration:
Volkswagen dealership stampVolkswagen dealership stamp
Whichever comes first.
Thank you for choosing Volkswagen
By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-
date technology and a multitude of convenience functions for your use and enjoyment.
Tiguan
Vehicle data sticker
ayf
ayf
Vehicle data sticker
Thank you for choosing Volkswagen
About this owner's manual
Description of symbols
Owner's manual
Abbreviations
Index
Epilog

Before using your vehicle for the first time, please read and observe the information in this
owner's manual. It will quickly help you to become familiar with your vehicle and all of its
functions as well as making you aware of dangers to yourself and others and of how these
dangers can be avoided.
If you have any further questions about your vehicle, or if you think that the vehicle wallet has not
covered everything, please get in touch with your Volkswagen dealership. They will always be
happy to deal with your questions, suggestions or problems.
We hope you enjoy driving your new vehicle. Happy motoring.
Volkswagen AG
•This owner's manual is valid for all models and versions of the Tiguan.
•An alphabetical index is included at the end of this manual.
•A list of abbreviations at the end of the manual explains the abbreviations used.
•Directions and positions such as left, right, front and rear are normally relative to the vehicle's
direction of travel, unless otherwise indicated.
•Illustrations help with orientation and should be regarded as a general guide.
•This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the
controls may sometimes be different to those displayed in illustrations or described in the text
⇒ Overview of driver side.
•Values given in miles instead of kilometres or mph instead of km/h refer to the country-specific
instrument clusters or Infotainment systems.
•Short definitions appear in a different colour before some sections of this manual. They provide
a summary of the function and use of a system or feature. More detailed information about the
features, conditions and limitations of systems and equipment can be found in the relevant
sections.
•Any technical changes that may be made to the vehicle after publication of this booklet are
contained in a supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that your vehicle may not have some of the equipment
described, or it may only be available in certain markets. The scope of equipment fitted in your
vehicle can be found in the sales documentation and you can contact your Volkswagen dealership
for further information.
All data in this owner's manual correspond to the information available at the time of going to print.
Because the vehicle is constantly being developed and further improved, there may be differences
between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or
descriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle
to someone else.
Standard booklets in the vehicle wallet:
•Owner's manual
Additional booklets in the vehicle wallet (optionalyf:
•Supplements
•Infotainment system
•Other supplements
Refers to a section within a chapter that contains important information and safety
notes that should always be observed.
Indicates that the section is continued on the next page.
Indicates the end of a section.
Indicates situations in which the vehicle must be stopped as quickly as possible.
®The symbol indicates a registered trademark. However, the absence of this symbol
does not constitute a waiver of the rights concerning any term.
⇒Symbols like these refer you to warnings within the same section or on a given
page. They draw your attention to possible risks of accident or injury and explain
how they can be avoided.
⇒Cross reference to potential risks of damage to property in the same section or on
the page specified.
About this owner's manual
About this owner's manual

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING

Fig. 240 International tyre lettering.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
⇒ Fig. 240Tyre lettering
(exampleyf
Meaning
①Product nameIndividual tyre lettering from manufacturer.
②DOT
The tyre complies with the legal requirements of the USA
Department of Transportation, responsible for tyre safety
standards.
③JHCO CHWS 2213
Tyre identification number ( – may be only on the
inner side of the wheelyfDQGGDWHRIPDQXIDFWXUH:
JHCO
CHWS
Identifier of producing plant and
specifications of the tyre manufacturer on
size and characteristics.
2213Manufacture date: 22nd week in 2013.
Information for the end user concerning comparative values for specified basic tyres
(standardised test procedureyf ⇒ Customer information:
\bTREADWEAR 280
Relative life expectancy for the tyre, with reference to a
US-specific standard test. Tyres with the specification 280
are used up at a rate of 2.8 times more slowly than
standard tyres which have a treadwear value of 100. The
performance of tyres is determined by how they are used
and can notably deviate from norm values due to driving
style, maintenance, road surface and climatic conditions.
⑤TRACTION AA
Wet braking response of the tyre (AA, A, B or Cyf7KLVLV
tested under controlled conditions on certified testing
routes. Tyres marked C have a low traction performance.
The traction value assigned to the tyres is based on linear
traction tests and does not include acceleration and
lateral stability or aquaplaning and traction under
maximum load.
⑥TEMPERATURE A
Temperature stability of the tyre at higher test speeds (A,
B or Cyf A and B tyres exceed legal requirements. The
temperature evaluation is based on tyres with correct
pressure and does not allow for excess pressure.
Excessive speed, incorrect pressure or excess pressure
can cause heat build-up or tyre damage. This applies to
one or a combination of these factors.
⑦88 HLoad index ⇒ Tyre load and speed index ⇒ Speed 
index.
\f
Rotation and arrowDenotes direction of rotation of the tyres ⇒ Tyres with 
directional tread pattern.
OR: outsideDenotes outside of tyres ⇒ Asymmetrical tyres.
⑨
MAX INFLATION
350 kPa (51 psi /
3.51 baryf
US limitation for the maximum air pressure.
⑩M+S or M/S or
Denotes winter tyres (mud and snow tyresyf ⇒ Winter 
tyres. Studded snow tyres are labelled with an E after the
S.
⑪TWIIndicates the position of the tread wear indicator ⇒ Tread 
depth and wear indicators.
⑫Brand name, logoManufacturer.
⑬Made in GermanyCountry of manufacture.
⑭Country-specific denotation for China (China Compulsory
Certificationyf.
⑮ 023Country-specific denotation for Brazil.
⑯E4 e4 0200477-bCertification of conformity with international regulations.
The next number is the code number of the country that
granted approval. Approved tyres which comply with ECE
regulations are denoted with E, tyres which comply with
ayf

⇒ Fig. 240Tyre lettering
(exampleyf
Meaning
EC regulations are denoted with e. This is followed by the
number of the type approval certificate.
⑰RADIAL TUBELESSTubeless radial tyres.
⑱P 195 / 65 R 15 XL
Size designation:
PIdentification for passenger vehicle.
195Tyre width from wall to wall in mm.
65Height/width ratio in yb.
RTyre construction: radial.
15Rim diameter in inches.
XLHeavy-duty tyres (extra load tyresyf.
⑲MAX LOAD 615 KG
(1235 LBSyfUS load data for the maximum load per wheel.
⑳
SIDEWALL 1 PLY
RAYON
Data on the tyre carcass components:
1 ply of rayon (artificial silkyf.
TREAD 4 PLIESData on the tread surface components:
1 RAYON + 2 STEEL +
1 NYLON
In the example there are 4 plies under the tread surface:
1 ply of rayon (artificial silkyfVWHHOEHOWSOLHVDQGQ\ORQ
ply.
The tyre lettering is located on both sides. Certain labels may only be found on one side of the tyre,
e.g. tyre identification number and manufacturing date.
Any further numbers and letters are internal codes used by the tyre manufacturer or
country-specific denotations.
Low-profile tyres
Low-profile tyres have a wider tread surface, larger rim diameter and lower side walls than
conventional wheel/tyre combinations ⇒. Low-profile tyres can improve the vehicle's handling
and precision. They may however result in a less comfortable ride on uneven road surfaces and
tracks.
Tyres with directional tread pattern
An arrow on the tyre sidewall indicates the direction of rotation on tyres with directional tread. The
direction of rotation must be observed in all cases. This guarantees the best possible running
characteristics.
If, however, the tyre is fitted in the opposite direction to the tread pattern, you must take more care
when driving as the tyre is now no longer being used according to its designation. The tyres must
be replaced as quickly as possible or be fitted with the tread in the correct direction.
Asymmetrical tyres
Asymmetrical tyres take into account the differing behaviour of the inner and outer areas of the
tread pattern. The sidewalls of asymmetrical tyres are marked to indicate "inside" or "outside".
Maintain the correct tyre positioning on the wheel rim.
Tyre load
The load capacity index indicates how many kilograms can be loaded onto an individual tyre (tyre
loadyf.
Examples:
78425 kg81462 kg83487
kg85515kg87545kg88560kg91615kg92630kg93650kg95690kg97730kg99775kg100800kg101825kg102850kg103875kg104900kg
Speed index
The speed index indicates the maximum permitted speed that may be driven when particular
wheels are fitted.
Pmax. 150km/h (93mphyf4PD[NPKPSK\fRmax. 170km/h (106mphyf6PD[NPK
(112mphyf7PD[NPKPSK\fUmax. 200km/h (125mphyf+PD[NPKPSK\f
Vmax. 240km/h (149mphyf:PD[NPKPSK\fYmax. 300km/h (186mphyf=RYHUNPK
(149mphyf
Some tyre manufacturers use the code ZR for tyres with a highest permitted speed of over 240km/h
(149mphyf.
The TIN is the tyre serial number.ayf

Maximum load and speed range for tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles in the EU and the so-called EU user states are issued an EC Certificate of Conformity.
This details the size, diameter and speed range of all tyres approved by Volkswagen for the
relevant vehicle type.
The type plate shows whether there is an EC certificate of conformity for this particular vehicle. The
type plate can be seen on the lower part of the door pillar when the door is open ⇒ Technical data.
•If the type plate has a row marked Permit then the vehicle does have an EC certificate of
conformity.
•If there is no type plate, or no row marked Permit the vehicle does not have an EC certificate of
conformity.
Winter tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Winter or all-year tyres improve the handling and brake response in winter conditions. Volkswagen
recommends that winter tyres be fitted to the vehicle at temperatures below +7°C (+45°FyfRULQ
winter road conditions.
Winter tyres and all-year tyres lose a large degree of their effectiveness for winter conditions when
the tread is worn down to a depth of 4 mm.
The following applies when using winter tyres:
•Observe any country-specific legal requirements.
•Use winter tyres on all four wheels at the same time.
•Only use in winter road conditions.
•Only use the sizes of tyre that have been approved for the vehicle.
•Winter tyres must have the same belt type, size and the same tread pattern.
•Observe the maximum speed permitted by the speed index ⇒.
Speed limitation
Winter tyres have a speed limit depending on the speed index ⇒ Tyre lettering and tyre type.
Speed warning settings can be made and adjusted in the Infotainment system using the
button and the and Tyres function buttons ⇒ Operation and display in the 
Infotainment system.
If you use V-rated tyres, the speed limits and required tyre pressure will be determined by the
engine size. You must ask a Volkswagen dealership about the maximum permitted speed and
required tyre pressure.
Four-wheel drive (4MOTIONyf
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with
the standard tyres. Nevertheless, Volkswagen still recommends that winter tyres or all-year tyres
should be fitted on all 4 wheels in winter, mainly because this will give a better braking response.
Observe information on snow chains⇒ Snow chains.
Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is
better if summer tyres are fitted at temperatures above +7°C (+45°Fyf7KH\DUHTXLHWHUGRQRWZHDU
so quickly and reduce fuel consumption.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Volkswagen dealerships can provide details on permissible winter tyre sizes.
The improved winter driving characteristics afforded by the winter tyres should not
encourage you to take any risks.
•Adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Never exceed the top speed and load permitted for the winter tyres that are fitted.
WARNING