Personal VOLKSWAGEN TIGUAN 2020 User Guide

Personalisation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The personalisation function allows personalised vehicle settings, such as air conditioning system,
instrument cluster or lighting settings, to be saved in a user account. You have four user accounts
available. Users are identified using the vehicle key upon unlocking the vehicle. One user account
is assigned to each vehicle key.
Changes to the setup will be assigned to the active user account and saved upon locking the
vehicle or changing the user account.
Welcome and user account selection
When personalisation is activated, the name of the current user account appears on the instrument
cluster display for approximately ten seconds after you switch on the ignition.
During this time, you can select a user account using the buttons on the wiper lever or multifunction
steering wheel ⇒ Operation and display in the Infotainment system.
When you select a user account, the saved vehicle settings are activated.
User management and setup
When the ignition is switched on you can use the Personalisation menu in the Infotainment system
for user management and setup. Please proceed as follows to access the menu:
•Press the button or function button.
•Touch the Vehicle, function buttons and select Personalisation.
If the checkbox in the function button is ticked , the respective function is switched on.
MenuSubmenuSettings
PersonalisationActiveSwitch personalisation on and off.
Driver selection
Driver 1– Select a user account.
– Rename a user account (except Guest user
accountyf
– Copy the settings of the current user
account to another user account.
– Reset the stored settings of the selected
user account selected to the factory settings.
The user name and vehicle key assignment
will not be changed.
Driver 2
Driver 3
Driver Guest
Settings
Key assignment
Manual
A vehicle key is permanently assigned to a
user account.
Automatically
The vehicle key is automatically assigned to
the new, selected user account.
Assign key to current
user accountAssign a vehicle key to a user account.
Reset all
Reset the setups of all user accounts, user
account names and all vehicle key
assignments to default.
Switching user account
Select a user account in the Personalisation menu or in the Vehicle status menu.
•Press the button or function button.
•Press the Vehicle function button.
•Touch the function button and select the desired user account.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual
key assignment.
•Touch the Settings function button.
•Select Personalisation.
•Touch the Assign key to current user account function button.
•Press the button on the vehicle key within five seconds ⇒ Vehicle key set.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:

Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.yf
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.yf
•Air conditioning system (temperature settings, ventilation etc.yf
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.yf
•Driver profile selection (driver profiles etc.yf
•Multifunction display and instrument cluster (selection of displaysyf
•Infotainment system (brightness and saved stationsyf
•Seat setup (seat positionyf
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination:

Memory function
Fig. 92 On the outside of the driver seat: memory buttons.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The memory buttons can be used to store and recall settings for the driver seat and the exterior
mirrors.
Memory buttons
You can assign individual settings for the driver seat and exterior mirrors to each of the memory
buttons.
Storing driver seat and exterior mirror settings for driving forwards
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Adjust the driver seat and exterior mirror.
•Press the button for longer than one second ⇒ Fig. 92.
•Press the desired memory button within approximately ten seconds. A gong signal will sound to
confirm that the settings have been saved.
Storing front passenger exterior mirror settings for reversing
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Press the desired memory button.
•Select reverse gear.
•Adjust the exterior mirror on the front passenger side so that you have a good view of the kerb
area.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key
that is used to unlock the vehicle.
Accessing driver seat and exterior mirror settings
•While the vehicle is stationary and the ignition is switched on, briefly touch the required memory
button.
•OR: while the ignition is switched off, press and hold the required memory button until the
saved position is reached.
•The front passenger exterior mirror will leave the stored reversing position automatically if the
vehicle drives forwards at a minimum speed of 15 km/h (10 mphyfRULI\RXWXUQWKHURWDU\NQRE
from R to a different position ⇒ Mirrors.
Electric convenient entry and exit function
When the driver door is opened, the front seat automatically moves to a position that makes it easy
to enter and exit the vehicle.
The driver seat moves back to its original position automatically as soon as the driver door is closed
and the ignition is switched on.
The electric convenient entry and exit function can be switched on and off in the Infotainment
system⇒ Operation and display in the Infotainment system.
Personalisation
You can save and access your individual seat setting in a user account via the Personalisation
function ⇒ Personalisation.
After switching off the ignition and locking the vehicle, the driver seat and exterior mirror settings
are stored in the user account.
The driver seat and exterior mirror settings are opened again after the vehicle is unlocked and the
driver door is opened.
The seat responds to selecting or changing a user account as follows:
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•Vehicle stationary or moving no faster than 5 km/h: seat is moved. You can cancel the
movement at any time by touching the appropriate function button in the Infotainment system or
by pressing a button on the driver seat.
•Vehicle moving faster than 5 km/h: seat is not moved. All other setup configurations are
adopted.
If the driver door is opened later than approximately 10 minutes after unlocking the vehicle,
the driver seat and exterior mirrors are not automatically adjusted.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Only if the personalisation function is activated ⇒ Personalisation.
Centre armrest
Fig. 93 Front centre armrest.
Fig. 94 Rear fold-out centre armrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front centre armrest
To lift, pull the centre armrest up gradually in the direction of the arrow ⇒ Fig. 93.
To lower, pull the centre armrest all the way up. Then lower the centre armrest.
To move it backwards and forwards: push the centre armrest in the direction of the arrow all the
way forwards ⇒ Fig. 93, or all the way backwards.
Rear centre armrest
There may be a centre armrest in the rear bench seat that can be folded out of the middle seat.
To fold it down, pull the loop in the direction of the arrow ⇒ Fig. 94.
To fold it back: fold the centre armrest upwards in the opposite direction of the arrow ⇒ Fig. 94 and
push it into the backrest as far as it will go.
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Convenience turn signal
To operate the convenience turn signal, push the turn signal and main beam lever up or down to
the point where you meet resistance and then release the lever. The turn signal flashes 3 times.
To cancel the convenience turn signal, immediately move the lever in the opposite direction up to
the pressure point and then release it.
The convenience turn signal can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
The hazard warning lights also work when the ignition is switched off ⇒ In an emergency.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Vehicle lighting
Switching lights on and off
Fig. 97 Next to the steering wheel: light switch (one variantyf.
Switching lights on
•Switch on the ignition.
•Turn the light switch to the appropriate position.
Automatic headlights: the dipped beams are switched on or off automatically depending on
the brightness level and the weather ⇒, ⇒ Automatic headlights .The side lights
and daytime running lights are switched on. The symbol in the light switch lights up green.The
dipped beam headlights are switched on.
Switching off the lights
•Switch off the ignition.
•Turn the light switch to the appropriate position.
The lights are switched off.Leaving Home function (orientation lightingyfPD\EHVZLWFKHG
on ⇒ Coming Home and Leaving Home function (orientation lightingyf.Side lights or
continuous parking light on both sides of the vehicle switched on ⇒ Switching the parking lights on 
and off. The symbol in the light switch lights up green.Dipped beam switched off – the side
lights remain on while the vehicle key is in the ignition lock and while the driver door is closed in
vehicles with Keyless Access.
Daytime running lights
The daytime running lights (dependent on equipment levelyfFDQLQFUHDVHWKHYLVLELOLW\RI\RXU
vehicle in traffic during the day.
The daytime running lights are switched on every time the ignition is switched on when the light
switch is in position , or (when brightness is detectedyf.
The daytime running lights cannot be switched on or off manually.
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn
signal can confuse other road users. This can lead to accidents and serious injuries.
•Always activate the turn signal in good time when changing lanes and performing
overtaking or turning manoeuvres.
•Always switch off the turn signal once the lane change or overtaking or turning
manoeuvre has been completed.
WARNING

Dynamic cornering light (AFSyf
Swivelling lamps automatically improve the lighting of the road when cornering, and even when you
are not driving round a corner. The dynamic cornering light only works at speeds above
approximately 10 km/h (6 mphyfDQGZKHQWKHGLSSHGEHDPKHDGOLJKWVDUHVZLWFKHGRQ.
In vehicles with a corresponding equipment level, the dynamic cornering light can be activated and
deactivated in the Infotainment system in the Vehicle settings menu ⇒ Operation and 
display in the Infotainment system:
Signal tones if lights are not switched off
If the key is removed from the ignition lock and the driver door is opened, a signal tone will sound in
the following situations:
•If the parking light is switched on.
•The light switch is in position or .
When the Coming Home function is switched on, no signal tone will be given as a reminder that a
light is still switched on when leaving the vehicle.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Main beam
Switching main beam on and off
Fig. 98 On left of the steering column: turn signal and main beam lever.
•Switch on the ignition and dipped beam.
•Move the turn signal and main beam lever from the centre position to the following position:
Main beam switched on.
Operate the headlight flasher or switch off the main beam. The headlight flasher comes on
for as long as the lever is pulled.
When the main beam or headlight flasher are switched on, the blue indicator lamp in the
instrument cluster lights up.
Main-beam control
Depending on the vehicle equipment level, advanced main-beam control may also be available
⇒ Main-beam control.
Main-beam control
The main-beam control automatically dips the headlights when oncoming vehicles and/or vehicles
driving in front are detected. Main-beam control normally also recognises illuminated areas such as
towns and deactivates main beam while driving through them.
Within the limits of the system, main-beam control automatically switches the main beam on at
speeds of over approximately 60 km/h (37 mphyfGHSHQGLQJRQDPELHQWDQGWUDIILFFRQGLWLRQVDQG
switches it off again at speeds under approximately 30 km/h (18 mphyf ⇒.
There are two versions of the main-beam control system:
•Main-beam control (Light Assistyf0DLQEHDPFRQWURODXWRPDWLFDOO\VZLWFKHVPDLQEHDPRQDQG
off when other road users are detected.
•Advanced main-beam control (Dynamic Light Assistyf ⇒ Advanced main-beam control (Dynamic 
Light Assistyf.
Incorrect use of the main beam headlights can lead to accidents and serious injuries as
the main beam headlights can distract and dazzle other road users.
WARNING

Switching on the Coming Home function
m/k/a999MKNot in China
•Switch off the ignition.
•Operate the headlight flasher for approximately one second.
The Coming Home lighting is switched on when the driver door is opened. The switch-off delay
starts when the last vehicle door or the boot lid has been closed.
Switching on the Coming Home function
m/k/a999MKOnly in China
•Switch off the ignition.
The Coming Home lighting is switched on when the light switch is in position and the
rain/light sensor detects that it is dark.
The switch-off delay starts when the last vehicle door or the boot lid has been closed.
Switching off the Coming home function
•Automatically after the set switch-off delay has elapsed.
•OR: automatically if a vehicle door or the boot lid is still open approximately 30 seconds after
switching on.
•OR: turn light switch to position .
•OR: switch on the ignition.
Switching on the Leaving home function
•Unlock the vehicle when the light switch is in position and the rain/light sensor detects
that it is dark.
Switching off the Leaving home function
•Automatically after the switch-off delay.
•OR: lock the vehicle.
•OR: turn light switch to position .
•OR: switch on the ignition.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Headlights
Headlight range control
Fig. 100 Next to steering wheel: headlight range control ①.
Headlight range control can be used to adjust the light cone in the dipped beam to the vehicle load
level. This gives the driver the best visibility possible and means that oncoming traffic will not be
dazzled ⇒.
Depending on the equipment in the vehicle, the headlight range can be adjusted with the control
⇒ Fig. 100 or in the Vehicle settings⇒ Operation and display in the Infotainment system
menu in the Infotainment system.
•Turn the control ⇒ Fig. 100① or the slide control in the Infotainment system to the necessary
position (example of the vehicle's load levelyf:
Setting in the
Infotainment
system
Setting with
the control
Setting with
the control
with sports
running gear
Front seats occupied and luggage compartment
empty.
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•If the dynamic cornering light has been deactivated.
•If travel mode is activated ⇒ Switching over headlights for driving abroad (travel modeyf.
•When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving 
profile selection and 4MOTION Active Control.
Interior lighting
Instrument and switch lighting
The brightness of the instrument and switch lighting and the basic brightness level of the Head-up
Display ⇒ Instrument cluster can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The brightness setting is automatically adjusted to the changing light conditions in the vehicle.
When the light switch is in position , a sensor will switch the dipped beam and the lighting
in the instruments and switches on and off automatically depending on the ambient brightness
level.
When the light is switched off and the ignition switched on, the dash panel lighting (indicators
and scalesyfLVVZLWFKHGRQ$VWKHDPELHQWOLJKWEHFRPHVORZHUWKHOLJKWLQJRIWKHVHVFDOHVLV
automatically reduced and may be switched off entirely. This function is intended to remind the
driver to switch on the dipped beam in good time, i.e. when driving through tunnels.
Interior lights, reading lights, background lighting
Press the corresponding button:
Switches the front interior lights on or off.Switches the rear interior lights on or off.
The interior lights are switched on automatically when the vehicle is unlocked, a door is
opened or the vehicle key is removed from the ignition lock.Switches the reading lights on or
off.
Stowage compartment and luggage compartment lights
A light will be switched on and off automatically when the stowage compartment on the front
passenger side, or the boot lid, is opened or closed.
Background lighting
Depending on the equipment level, the background lighting provides indirect light in the various
areas of the vehicle interior.
The footwell and, where applicable, the closed blind of the glass roof may also be illuminated.
The brightness of the background lighting can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The lights go out when the vehicle is locked or after a delay of a few minutes when the
vehicle key is removed from the ignition lock. This prevents the 12-volt battery from discharging.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Visibility
Wipers
Operating the wiper lever
Fig. 101 On the steering column, right: operating the front windscreen wipers.

Fig. 102 On the left of the steering column: operating the rear window wiper.
The windscreen wipers will only function when the ignition is switched on and the bonnet and boot
lid are closed.
Move the windscreen wiper lever to the desired position ⇒:
Wipers switched off.
Interval wipe for the windscreen or rain/light sensor mode. The interval wipe for the
windscreen depends on the speed of the vehicle. The wipers will wipe more frequently as the
vehicle moves faster.
Slow wipe.
Fast wipe.
x Flick wipe – wipes briefly. Push and hold the lever down for longer to wipe more quickly.
Pulling the lever activates the wash and wipe system for cleaning the windscreen. The
Climatronic will switch to air recirculation mode for approximately 30 seconds to prevent the
smell of the windscreen washer fluid from entering the vehicle interior.
Use the switch to set the interval lengths (vehicles without a rain/light sensoryfRU
adjust the sensitivity of the rain/light sensor.
Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
Pushing the lever activates the wash and wipe system for cleaning the rear window.
When switched on, the wipers will temporarily be switched to the next setting down when the
vehicle is stationary.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Without adequate anti-freeze, the washer fluid can freeze on the windscreen and obscure
your view.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the
windscreen has been heated by the ventilation system or the windscreen heating. This
could lead to the anti-freeze mixture freezing on the windscreen and restrict the
driver's vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
windows properly ⇒ Wiper blades.
WARNING
Before setting off and before switching on the ignition, always check the following to avoid
damage to the windows, wiper blades and wiper motor:
•The wiper lever is located in the basic position.
•Snow and ice have been removed from the wiper blades and windows.
•Wiper blades that have become frozen onto the glass have been carefully loosened.
Volkswagen recommends using a de-icer spray for this.
NOTICE
Do not switch on the wipers when the windscreen is dry. Using the wipers when the glass
is dry can damage the glass.
NOTICE

When parking the vehicle in cold weather, it may be helpful to leave the windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades.
Wiper functions
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the front windscreen wipers are switched on
and reverse gear is engaged. The automatic wipe function can be activated and deactivated in the
Infotainment system in the Vehicle settings menu ⇒ Operation and display in the 
Infotainment system:
Heated washer jets
The heating defrosts frozen washer jets. The heating output is regulated automatically when the
ignition is switched on depending on the ambient temperature. Only the jets are heated and not the
hoses carrying the washer fluid.
Headlight washer system
The headlight washer system cleans the headlight lenses and only works when the vehicle lighting
is switched on.
Once the ignition has been switched on, the headlights will also be washed the first time the wash
and wipe system for the windscreen is used, and every tenth time thereafter. Hardened dirt, such
as insect remains, should be removed from the headlight lens at regular intervals.
In winter, you should remove any snow from the headlight washer system covers in the bumper
prior to use to keep the system in working order. Remove any ice with a de-icer spray.
Rain/light sensor
Fig. 103 On the right of the steering column: wiper lever.
When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals,
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
•Position Ⓐ - the rain/light sensor is deactivated.
•Position Ⓑ - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at fixed
levels.
Setting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 103①⇒.
•Switch to the right – high sensitivity.
•Switch to the left – low sensitivity.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
The rain/light sensor cannot always detect every rain shower and activate the windscreen
wipers.
•If necessary, switch on the windscreen wipers manually if the water on the windscreen
restricts the field of vision.
WARNING