remove VOLKSWAGEN TIGUAN 2020 User Guide

The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long
period of time – even when the ignition is switched off.
Depending on the vehicle equipment, the brake lights flash rapidly if you brake sharply or
initiate full braking at a speed of more than 80 km/h (50 mphyf7KLVLVDSDUWLFXODUO\HIIHFWLYHZD\RI
attracting the attention of vehicles behind you. If you then continue to brake, the hazard warning
lights will be switched on automatically at speeds under approximately 10 km/h (6 mphyf2QFHWKH
vehicle starts to accelerate, the hazard warning lights will switch off again.
Equipment for an emergency
Fig. 58 In the boot lid: holder for the warning triangle.
First aid kit
Depending on the vehicle equipment, the first aid kit may be located in a stowage compartment or a
holder in the luggage compartment, under the luggage compartment floor or in the vehicle interior.
Depending on the equipment in the vehicle, the first aid kit may be located in various locations in
the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Stowage 
areas.
•In a foam rubber holder under the luggage compartment floor ⇒ Transporting.
The first aid kit must comply with legal requirements. Please observe the use-by date of the
contents.
After use, replace the content if necessary and stow the first aid kit safely again.
Warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid. When the boot lid
is open, turn the lock for the bracket ⇒ Fig. 58 by 90° anticlockwise in the direction of the arrow,
open the bracket and remove the warning triangle.
The warning triangle must comply with legal requirements.
Return the warning triangle to its holder after use and lock it into place.
High-visibility waistcoat
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
⇒ Driver door, ⇒ Front passenger side.
The high-visibility waistcoat triangle must comply with legal requirements.
Fire extinguisher
Depending on the vehicle equipment, a fire extinguisher may be located in a holder in the footwell
under the front passenger seat.
The fire extinguisher must comply with legal regulations, must always be ready for use and must be
checked regularly (see inspection seal on the fire extinguisheryf.

Fig. 62 Vehicle key: replacing the button cell.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 62:
Remove the cover.
Remove the button cell.
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a
qualified workshop ⇒.
•Fold out the key bit.
•Lever off the cover ⇒ Fig. 62①⇒.
•Lever the button cell out of the battery compartment ⇒ Fig. 62②.
•Press the new button cell into the battery compartment ⇒ Fig. 62②⇒.
•Press the cover onto the housing ⇒ Fig. 62①.
Dispose of discharged batteries in accordance with regulations governing the protection of
the environment.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Synchronising the vehicle key
If the vehicle cannot be locked or unlocked with the vehicle key, synchronise the vehicle key or
replace the button cell (batteryyf ⇒ Changing the button cell.
•Fold out the key bit.
•Remove the cap on the driver door handle ⇒ Unlocking or locking the driver door manually.
•Stand next to the vehicle.
•Press the button on the vehicle key.
•Unlock the vehicle using the key bit.
•Fit the cap ⇒ Doors.
The synchronisation process is complete.
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash, the button cell (batteryyfLQWKHYHKLFOHNH\
needs to be changed ⇒ Changing the button cell.
Replacement key
You will need to quote the vehicle identification number when ordering a vehicle key.
Several vehicle keys can be authorised for one vehicle.
You can obtain new vehicle keys at a Volkswagen dealership or qualified workshop.
The function of the vehicle key can be affected temporarily if there is more than one
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile
telephoneyf.
Obstacles between the vehicle key and the vehicle, bad weather conditions and a weak
button cell reduce the operating range.
If the buttons on the vehicle key ⇒ Fig. 61 or one of the central locking buttons ⇒ Central 
locking system are pressed repeatedly within a short period of time, the central locking system will
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
•The vehicle key can be damaged if the battery is not changed properly.
•Unsuitable batteries can damage the vehicle key. Replace discharged batteries only
with new batteries of the same voltage rating, size and specification.
•Ensure that the battery is fitted the right way round.
NOTICE

Automatic unlocking (Auto Unlockyf
All doors and the boot lid are automatically unlocked if one of the following conditions applies:
•The vehicle is at a standstill and the vehicle key has been removed.
•m/k/a995MKIn vehicles with a DSG dual clutch gearbox: the selector lever is in
position P and the ignition has been switched off.
•OR: the vehicle is stationary and the button has been pressed.
•OR: the door release lever has been operated.
•OR: In an accident where the airbags have been triggered ⇒ Locking the vehicle after the 
airbag has been triggered.
Automatic unlocking provides access to the vehicle if assistance is required.
Even if single door unlocking has already taken place, the entire vehicle will be unlocked
when the sensors are touched twice. The entire vehicle must be locked.
Locking and unlocking the vehicle from the outside
Fig. 63 Vehicle key: central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Unlock: press the button. Press and hold for convenience opening.
•Lock: press the button. Press and hold for convenience closing.
•Vehicles with the keyless access locking and starting system: touch the sensors ⇒ Locking and 
unlocking the vehicle with keyless access. Individual doors or the entire vehicle are unlocked.
•Press the button ⇒ Boot lid. The boot lid is released.
Vehicles with SAFELOCK: press the button once to lock the vehicle using SAFELOCK
⇒ SAFELOCK. Press the button twice to lock the vehicle without SAFELOCK.
Please note: depending on the settings made for the central locking in the Infotainment system
⇒ Operation and display in the Infotainment system, it may be the case that all of the doors and the
boot lid are unlocked only once the button has been pressed twice.
•Locking: all turn signals will flash once as confirmation.
•Unlocking: all turn signals will flash twice as confirmation.
Convenience opening and closing
•See Windows – Functions ⇒ Windows.
Depending on the mirror function selected in the Infotainment system, the exterior mirrors
fold out when the vehicle is unlocked using the button and surround lighting is switched on.
Locking and unlocking the vehicle from the inside
Fig. 64 In the driver door: central locking button.

Fig. 65 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 64 and ⇒ Fig. 65:
Unlocks the vehicle.
Locks the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain
locked.
The central locking button will function only if all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking buttons do not work.
Please note the following if the central locking button was used to lock the vehicle from inside:
•The indicator lamp in the button lights up yellow when all doors are closed and locked.
•The anti-theft alarm will not be activated.
•It is not possible to open the doors and the boot lid from the outside.
The doors can be opened from the inside by pulling the door release handle. The indicator lamp
in the button goes out. The unopened doors and boot lid remain locked and cannot be opened from
the outside.
If the driver door is open, it will not be locked.
In vehicles with SAFELOCK: the SAFELOCK mechanism is not activated ⇒ SAFELOCK.
The vehicle automatically unlocks all doors and the boot lid if one of the following conditions applies
⇒ Operation and display in the Infotainment system :
•The button was pressed.
•The vehicle is at a standstill and the vehicle key has been removed.
•A door was opened. Depending on the central locking settings in the Infotainment system
⇒ Operation and display in the Infotainment system.
Locking and unlocking the vehicle with keyless access
Fig. 66 Keyless Access locking and starting system: operating range. Sensor surfaces of the
central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The keyless locking and starting system Keyless Access enables the vehicle to be locked and
unlocked without active use of the key. For this purpose, a valid vehicle key must be within the
vehicle's range ⇒ Fig. 66. The vehicle or boot lid is unlocked or locked by touching the sensor
surfaces on the front door handles or pressing the button in the boot lid ⇒ Boot lid⇒.
General notes
•Unlocking the vehicle using the sensor on the driver or front passenger door or the button on
the boot lid.
•Lock the vehicle by means of the sensor surface on the driver or front passenger door.
•Keyless comfort start function: press the starter button to start the engine ⇒ Starting and 
stopping the engine. A valid vehicle key must be located in the vehicle interior.

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm issues acoustic and visual alarm signals for up to five minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
•A door that was unlocked mechanically with the vehicle key is opened.
•A door is opened.
•The bonnet is opened.
•The boot lid is opened.
•Switch on the ignition using an invalid vehicle key.
•If the 12-volt vehicle battery is disconnected.
•Movement inside the vehicle (in vehicles with interior monitoring ⇒ Interior monitoring system 
and anti-tow alarmyf.
•The vehicle is towed (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is lifted (in vehicles with anti-tow alarm ⇒ Interior monitoring system and anti-tow 
alarmyf.
•The vehicle is transported on a car ferry or by rail (in vehicles with anti-tow alarm or interior
monitoring ⇒ Interior monitoring system and anti-tow alarmyf.
•A trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing.
Switching off the alarm
•Unlock the vehicle using the unlocking button on the vehicle key.
•OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second
may sound.
•In vehicles with keyless access, the alarm can also be switched off by gripping the door handle
⇒ Locking and unlocking the vehicle with keyless access.
The alarm will be triggered again if a person gains access to the same or a different secured
zone after the alarm has been switched off.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the
central locking button .
If you unlock the driver door mechanically using the vehicle key, only the driver door is
unlocked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated
and the central locking button is not activated until you switch on the ignition (however the doors will
not be unlockedyf.
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or
discharged.
Interior monitoring system and anti-tow alarm
Fig. 67 In the roof console: sensors for the interior monitoring system (arrowsyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system triggers an alarm ⇒ Fig. 67.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console, otherwise correct functioning of the interior
monitoring system cannot be fully guaranteed.

Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A symbol in the instrument cluster display ⇒ Driver information indicates if one or more doors are
not closed properly. Do not drive on! Open the relevant door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.
The symbol can differ depending on the version of the instrument cluster.
Childproof lock
Fig. 68 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 68:
Child lock is switched off.
Child lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
The opening/closing paths of the doors and boot lid are potential danger areas where
injury can occur.
•The doors and boot lid should therefore be opened or closed only when you are sure
that nobody is in their path.
WARNING
Careless manual opening and closing of the doors can cause serious injury.
•If the vehicle is locked from the outside, the doors and electric windows cannot be
opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING
When carrying out manual opening or closing, remove parts carefully and fit them again
correctly in order to avoid damage to the vehicle.
NOTICE
If the doors are not closed properly, they can open suddenly while the vehicle is in motion.
This can lead to severe injuries.
•Stop as soon as possible and close all doors.
•After closing the doors, always check that they are all properly secured in the lock
carrier.
WARNING

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING

The front passenger door and the rear doors can be locked manually. This does not activate the
anti-theft alarm.
•Open the door.
•Remove the rubber seal from the end face of the door.
•Insert the key bit into the slot and turn.
•Secure the rubber seal again.
•Ensure that the door is locked.
•The vehicle should be checked by a qualified workshop as soon as possible.
The manually locked door is unlocked again when the vehicle is unlocked or the door is opened
from the inside.
The doors can be unlocked and opened from the inside by pulling the door release handle.
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid
⇒ Electrically opening and closing the boot lid
⇒ Boot lid with movement sensor (yf
⇒ Automatically closing the boot lid (yf
⇒ Unlocking the boot lid manually
⇒ Troubleshooting
The boot lid is unlocked and locked together with the doors.
On vehicles with the keyless locking and starting system Keyless Access, the boot lid is unlocked
automatically when it is opened ⇒ Locking and unlocking the vehicle with keyless access.
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause
accidents and serious injuries.
•The boot lid should only be opened or closed when you are sure that nobody is in its
path.
•Always check that the boot lid is properly closed after closing it. The closed boot lid
must be flush with the surrounding body panels.
•Always keep the boot lid closed while the vehicle is in motion.
•Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may
close under its own weight due to the additional load. Support the boot lid as
necessary or remove the load before opening.
•Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure
that no one remains in the vehicle.
•Never leave children playing unattended in or around the vehicle, especially when the
boot lid is open. Children could climb into the luggage compartment and shut the boot
lid, thereby trapping themselves inside. Temperatures inside a locked vehicle may
reach extremes of heat or cold, according to season. This can cause serious injuries
and illness or fatalities, especially to small children.
WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without
due care and attention.
•The boot lid may not always be detected as being unlocked if there is a carrier and
items attached to it. The boot lid may open suddenly while the vehicle is in motion if it
is unlocked.
WARNING
If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower
by itself and cause serious injuries due to the additional weight.
•Never open the boot lid if it is covered by a large amount of snow or a load is attached
to it, e.g. a rack or luggage carrier.
•Remove the snow or luggage before opening the boot lid.
WARNING

•Stand behind the centre of the bumper.
•Move your foot and shin quickly towards the bumper. The shin must be placed in the upper area
of the sensor, and the foot in the lower area ⇒ Fig. 73.
•Then quickly move your foot and shin away from the sensor area again. The boot lid will then
open.
The boot lid will lock again automatically, provided that the vehicle was locked beforehand and as
long as there is no valid vehicle key inside the vehicle.
Activating or deactivating Easy Open
You can activate and deactivate Easy Open in the Vehicle settings menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
Automatically closing the boot lid (Easy Closeyf
Fig. 74 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Press the Easy Close button ⇒ Fig. 74. The indicator lamp in the button flashes. Easy Close is
activated for 20 seconds.
The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating
range of the boot lid.
Easy Close allows a maximum of one vehicle key to be locked into the boot.
The closing operation will be interrupted as soon as a vehicle key enters the operating range again.
The boot lid will then open again.
Unlocking the boot lid manually
Fig. 75 In the luggage compartment: manual release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Insert the key bit into the boot lid opening ⇒ Fig. 75 and press the release lever in the direction
of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Buttons for boot lid do not work: when towing a trailer, the boot lid can be opened and closed
only at the boot lid ⇒ Trailer towing.
Boot lid does not close or open fully
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force to do this.

Remove leaves and other loose items from the glass roof guide rails at regular intervals
using a vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction with the glass roof. Go to
a qualified workshop.
Opening and closing the glass roof
Fig. 76 In the roof: button for the glass roof.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The sun blind automatically opens at the same time as the glass roof when closed. The sun blind
can be closed completely only once the glass roof has been closed.
The button has 2 positions. 1st stage: fully or partially tilt, open or close the roof.
2nd stage: automatically move the roof to the respective limit position. Press the button again to
stop the one-touch function.
•Tilting the glass roof: push the button ⇒ Fig. 76Ⓑ to position 1. One-touch function: push button
Ⓑ to position 2.
•Closing the tilted glass roof: push the button Ⓐ to position 1. One-touch function: push button Ⓐ
to position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓐ or Ⓑ again.
•Opening the glass roof: push the button Ⓒ to position 1. One-touch function up to convenience
position: push button Ⓒ to position 2.
•Closing the glass roof: push the button Ⓓ to position 1. One-touch function: push button Ⓓ to
position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓒ or Ⓓ again.
Glass roof roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function reduces the risk of crush injuries ⇒. If the tilting and sliding panoramic
sunroof is impaired during the closing process, it will open again immediately.
•Check to see why the glass roof has not closed.
•Try to close the glass roof again.
•If the glass roof still cannot be closed, close it without the roll-back function.
Careless or unsupervised use of the glass roof can cause serious injuries.
•Open and close the glass roof only when you are sure that nobody is in the operating
area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can lock the
vehicle, start the engine, switch on the ignition and operate the glass roof.
•The glass roof can still be opened or closed for a short time after the ignition has been
switched off, provided the driver door or front passenger door are not opened.
WARNING
•To avoid damage during cold weather, clear any ice and snow off the vehicle roof
before opening or tilting the glass roof.
•Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain
entering the vehicle when the glass roof is open or tilted could cause significant
damage to the electrical system. This can result in further damage to the vehicle.
NOTICE