Tow hook VOLKSWAGEN TIGUAN 2020 Owners Manual

Upper holder for the net partition ⇒ Net partition
Rigid fastening rings ⇒ Fastening rings
Removable light ⇒ Removeable lights
Button for unlocking the ball head ⇒ Trailer towing
Bracket for the luggage compartment floor ⇒ Luggage compartment floor
Backrest remote release mechanism ⇒ Folding the backrests on the rear bench seat 
forwards and backwards
230-volt socket ⇒ Electrical sockets
Foldable fastening rings ⇒ Fastening rings
Stowage area behind trim
12-volt socket ⇒ Electrical sockets
Bag hook ⇒ Bag hook
Luggage compartment light
Driver door
Fig. 7 Overview of the controls in the driver door (left-hand drive vehiclesyf7KHFRQWUROVDUH
mirrored for right-hand drive vehicles.
Key to ⇒ Fig. 7:
Central locking indicator lamp ⇒ Central locking system
Door release lever ⇒ Doors
Central locking buttons for locking and unlocking the vehicle ⇒ Central locking system
Switch for adjusting the exterior mirrors ⇒ Exterior mirrors
Boot lid release button ⇒ Opening and closing the boot lid
Bottle holder ⇒ Drink holder
Stowage compartment for high-visibility waistcoat ⇒ In an emergency
Reflector
Buttons for operating the electric windows ⇒ Windows
Overview of driver side

•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mphyfLIQHFHVVDU\,I still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartmentyf
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-INyf may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake systemyf7KHSURWHFWLRQ
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
®

Fig. 172 Drawer under the front seat.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Coat hooks are located in the centre door pillar and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment.
Drink holder
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holders in the front centre console
⇒ Drink holder in the rear centre armrest
Bottle holder
There are bottle holders in the stowage compartments of the driver and front passenger doors.
There are also drink holders in the folding tables on the front seats ⇒ Folding table.
If the drawer is left open it can hinder the correct operation of the pedals. This can result
in accidents and severe injuries.
•Always keep the drawer closed while the vehicle is in motion. Otherwise the drawer or
other items could fall into the driver footwell and obstruct the pedals.
WARNING
The drawer is designed for a maximum load of 1.5kg.
NOTICE
Hanging up items of clothing can restrict the driver's field of vision and cause accidents
and serious injuries.
•Always hang items of clothing in such a way that they do not restrict the driver's field
of vision.
•The built-in coat hooks should only be used for lightweight clothing. Never leave any
heavy, hard or sharp objects in the pockets.
WARNING
Each coat hook may be loaded with a maximum of 2.5 kg.
NOTICE

When the boot lid ⇒ Boot lid is opened and closed, the luggage compartment cover is also raised
and lowered if the straps are attached.
Light items of clothing can be placed on the luggage compartment cover. Please ensure that the
view to the rear of the vehicle is not obstructed.
Removing the luggage compartment cover
•Unhook the retaining straps from the boot lid ⇒ Fig. 181 (upper arrowsyf.
•Pull the luggage compartment cover out of the side retainers ⇒ Fig. 181 (lower arrowsyf.
Fitting the luggage compartment cover
•Push the luggage compartment cover into the side retainers ⇒ Fig. 181 (lower arrowsyf.
•Hook the retaining straps to the boot lid ⇒ Fig. 181 (upper arrowsyf.
Stowing the luggage compartment cover
•Depending on the equipment level, the removed luggage compartment cover can be stowed
under the variable luggage compartment floor ⇒ Luggage compartment floor.
Luggage compartment floor
Variable luggage compartment floor
Fig. 182 In the luggage compartment: raising the luggage compartment floor.
Fig. 183 In the luggage compartment: adjusting the height of the luggage compartment floor.
Opening the luggage compartment floor
•Lift the recessed handle in the luggage compartment floor ⇒ Fig. 182 and fold the floor
upwards in the direction of the arrow until it is held in position by the side restraints (zoomed inyf
⇒ Fig. 182.
Closing the luggage compartment floor
•Guide the luggage compartment floor downwards into position ⇒.
Adjusting the height of the luggage compartment floor
Depending on the equipment level, the luggage compartment floor is height-adjustable.
Objects that are not secured or are secured incorrectly, or animals on the luggage
compartment cover, could cause serious injuries in any sudden driving or braking
manoeuvre or accident.
•Do not stow any hard, heavy or sharp items either loose or in bags on the luggage
compartment cover.
•Never transport pets on the luggage compartment cover.
WARNING
To prevent damage to the luggage compartment cover, do not load it to such a height that
the load will press against the luggage compartment cover when the boot lid is closed.
NOTICE

The maximum load rating of the fastening rings is approximately 3.5 kN.
Suitable lashing, retaining or securing straps and luggage securing systems are available
from qualified workshops. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Luggage net
Fig. 188 In the luggage compartment: luggage net fitted flat.
The luggage net can help to prevent light items of luggage from sliding around in the luggage
compartment. The luggage net also has a built-in pocket with a zip that can hold smaller items.
Attaching the luggage net flat on the luggage compartment floor
•Hook the luggage net hooks into the front fastening rings ⇒ Fig. 188⇒. The luggage net zip
must face upwards.
•Attach the hooks on the other end of the luggage net to the fastening rings under the load sill
⇒ Fig. 188.
Some fastening rings have to be folded out before they can be used ⇒ Fastening rings.
Removing the luggage net
When fitted, the luggage net is held taut ⇒.
•Unhook the hooks and loops of the luggage net.
•Store the luggage net in the luggage compartment.
Bag hook
Unsuitable or damaged securing straps could rip in the event of a braking manoeuvre or
accident. This could cause objects to be flung through the vehicle interior and lead to
severe or fatal injuries.
•Always use suitable and undamaged securing straps.
•Pull lashing, retaining and securing straps taut crosswise over the cargo on the
luggage compartment floor and attach securely to the fastening rings.
•Never exceed the maximum load rating of the fastening rings when securing objects.
•Make sure that the upper edge of the load is higher than the fastening rings,
particularly when stowing flat objects.
•Depending on the vehicle equipment, observe the signs about stowing loads that are
attached in the luggage compartment.
•Never secure a child seat to the fastening rings.
WARNING
The elastic luggage net must be stretched when it is secured to the fastening rings in the
luggage compartment. When fitted, the luggage net is held taut. The luggage net hooks
can cause injuries if the luggage net is installed or removed incorrectly.
•Always hold the luggage net hooks tightly to prevent them from falling out of the ring
during installation or removal.
•Protect your eyes and face to avoid injuries from any hooks that may spring out during
installation or removal.
•Always attach the luggage net hooks in the order described. There is a risk of injury if
one of the hooks on the luggage net snaps back.
WARNING

Fig. 199 Contents of the vehicle tool kit.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The content of the vehicle toolkit is determined by the vehicle equipment level ⇒ Fig. 199. The
following describes the maximum scope.
Vehicle tool kit components:
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver
blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel
bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is
engraved on the front of the adapter. You will need this number to replace the adapter if lost.
Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but
not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.
Vehicle jack. Before you return the jack to the foam rubber holder, you must wind the claw
in fully.
Box spanner for wheel bolts.
Crank.
Collapsible chock ⇒ Collapsible chock.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Collapsible chock
Fig. 200 Folding out the collapsible chock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The collapsible chock is stored with the vehicle tool kit ⇒ Stowage.
Design of the collapsible chock
•Lift up the support plate ⇒ Fig. 200①.
•Insert the two lugs on the securing plate into the slots on the base plate ⇒ Fig. 200②.
Correct usage
The collapsible chock can be used to chock the wheel that is diagonally opposite the wheel that is
being changed.
The collapsible chock must be placed directly in front of or behind the wheel. They must only be
used on a solid surface.
Assembling and using the collapsible chocks incorrectly can cause accidents and
injuries.
•Never use damaged collapsible chocks.
•Never use the collapsible chocks to secure the vehicle if it is located on a slope.
WARNING

⇒ Fig. 204Dipped beam
headlights
Side
lights/daytime
running lights
Turn signalMain beam
headlights
Insert the bulb
holder ③ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder \b into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder ⑤ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb holder
⑥ into the
headlight and turn it
clockwise as far as it
will go.
8.Fit the rubber
cover ①.
Fit the rubber
cover ①.
Fit the rubber cover
②.
9.Close the bonnet ⇒ In the engine compartment.
The illustrations show the left-hand headlight from the rear. The right-hand headlight is a
mirror image of the one shown.
There are various types of headlight, so the position and design of covers, bulbs and bulb
holders may vary from those shown in the illustrations.
It is not possible for customers to change the LEDs in daytime running lights with LED
technology. Go to a qualified workshop.
Changing bulbs in the front bumper
Fig. 205 In the front bumper, right-hand side: remove the fog light.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Take the wire hook from the tool kit and insert it in the opening in the cover
⇒ Fig. 205. Pull the cover forwards in the direction of the arrow.
3.Use the screwdriver from the vehicle tool kit to unscrew the securing screw
⇒ Fig. 205①⇒ Vehicle toolkit.
4.Pull the headlight out of the bumper towards the outside of the vehicle.
5.Release the connector and pull it off.
6.Turn the bulb holder anticlockwise as far as it will go and pull it out to the rear
along with the bulb.
7.Replace the defective bulb with a new bulb of the same type.
8.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
9.Connect the connector to the bulb holder. The connector should click into place.
10.Push the headlight from the outside into the openings and insert into the bumper.
11.Use the screwdriver to tighten the securing bolts ⇒ Fig. 205①.
12.Replace the cover in the bumper ⇒ Fig. 205.
13.Stow the wire hook and screwdriver in the vehicle tool kit.
Changing bulbs in the front bumper (R-Lineyf
•Please ensure that the electrical connection on the headlight housing is positioned
properly in order to prevent damage to the electrical system caused by water entering
the system.
•When removing and refitting the headlight, make sure that the vehicle's paintwork is
not damaged.
NOTICE

Fig. 206 In the front R-Line bumper, right-hand side: remove the fog light.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Follow the instructions on the checklist.
2.Take the screwdriver and wire hook out of the vehicle tool kit in the luggage
compartment ⇒ Vehicle toolkit.
3.Hook the wire hook into the opening on the cover under the fog light ⇒ Fig. 206. Pull
the cover forwards in the direction of the arrow ⇒ Fig. 206①.
4.Unscrew the two securing screws ② in the trim panel ③ with the screwdriver.
5.Unclip the trim panel ③ and remove in the direction of the arrow.
6.Unscrew the two securing screws in the fog light \b (close-upyfZLWKWKHVFUHZGULYHU.
7.Pull the headlight out of the bumper towards the outside of the vehicle.
8.Release the connector and pull it off.
9.Turn the bulb holder anticlockwise as far as it will go and pull it out to the rear along with
the bulb.
10.Replace the defective bulb with a new bulb of the same type.
11.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
12.Connect the connector to the bulb holder. The connector should click into place.
13.Push the headlight from the outside into the openings and insert into the bumper.
14.Tighten the two securing screws in the fog light \b (close-upyfZLWKWKHVFUHZGULYHU.
15.Insert the trim panel ③ into the bumper in the opposite direction to the arrow. The
trim panel must click into place securely.
16.Tighten the two securing screws ② in the trim panel ③ with the screwdriver.
17.Insert the cover ① into the bumper in the opposite direction to the arrow. The cover
must click into place securely.
18.Stow the wire hook and screwdriver in the vehicle tool kit.
Changing the bulbs in the tail light cluster in the body
Fig. 207 On the side of the luggage compartment: removing the tail light cluster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Removing the tail light cluster
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Open the boot lid ⇒ Boot lid.
3.Open the section of side trim in the luggage compartment near the tail light cluster in
the direction of the arrow ⇒ Fig. 207.
4.
Press the red catch ⇒ Fig. 207① on the connector and pull out the connector
⇒ Fig. 207②. If necessary, use the screwdriver from the vehicle tool kit to undo the
red catch.
5.Release the securing bolt anticlockwise ⇒ Fig. 207③.
6.Carefully pull the tail light cluster to the rear to remove it from the body. Place it on a
clean, smooth surface.