engine VOLKSWAGEN TIGUAN 2021 Owner's Manual

Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .
Switch on the hazard warning lights using the button Centre console.
Switch on the electronic parking brake Electronic parking brake.
Move the gear lever to neutral position or move the selector lever to P, Manual gearbox:
selecting a gear and DSG® dual clutch gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Ensure that all occupants exit the vehicle and go straight to a safe place away from
moving traffic, e.g. behind the safety barrier. Heed the country-specific regulations
concerning high-visibility waistcoats.
Take all vehicle keys with you when you leave the vehicle.
Place the warning triangle in position to draw the attention of other road users to your
vehicle.
Allow the engine to cool down and seek expert assistance.
Making you and your vehicle safe
Observe any legislation concerning the safety of a broken-down vehicle. For example, many
countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility
vest ⇒ Equipment for an emergency.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the
specified order ⇒:
When the hazard warning lights are switched on, for example if you are being towed, you can still
indicate a change in direction or lane change by operating the turn signal. The warning lights will be
interrupted temporarily.
Examples of when to switch on the hazard warning lights:
•When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam,
to will warn vehicles behind you.
•When there is an emergency.
•When the vehicle breaks down.
•When tow-starting or towing.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing
attention to the broken-down vehicle. This method must comply with traffic legislation.
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for
other road users.
•Stop the vehicle as soon as possible and when safe to do so.
•Park the vehicle at a safe distance from moving traffic.
•Switch on the hazard warning lights.
•Never leave other persons alone in the vehicle, particularly children or people requiring
assistance. This applies in particular when the doors are locked. People locked in the
vehicle may be subjected to very high or very low temperatures.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass, fuel.
WARNING
When pushing the vehicle by hand, do not press on the rear lights, the rear spoiler or large
panels. This could damage the vehicle and loosen the spoiler.
NOTICE

Behaviour after a collision with active bonnet
Fig. 59 Triggered active bonnet.
In the event of a collision at the front of the vehicle, the active bonnet will be triggered by sensors in
the front bumper in the speed range from around 25 to 55 km/h (15 to 34 mphyf$VDUHVXOWWKH
bonnet is lifted by a few centimetres in front of the windscreen in order to create an additional
crumple zone above the engine, e.g. in the head area of a pedestrian who has been hit.
The active bonnet system can trigger properly only if the bonnet has not previously been deformed
by external influences.
In some cases, the system may trigger even though the collision has not been with a pedestrian.
The system can be triggered in the following situations:
•Frontal collision with a marker post, street lantern, pillar etc.
•Frontal collision with an animal.
•Driving into a mound of snow.
•Bottoming of the vehicle when driving on very poor roads.
When the active bonnet has been triggered, the bonnet is moved up by a few centimetres in front of
the windscreen ⇒ Fig. 59. Special hinges lock the bonnet in open position ⇒ Fig. 59 (close-upyf
The warning lamp also remains lit in the instrument cluster until the system has been repaired.
The following applies if the active bonnet has been triggered:
•It is necessary to go directly to a qualified workshop.
•The system must be repaired by the qualified workshop.
•It is permitted to continue driving only when the vehicle is roadworthy.
•It is not permitted to drive faster than up to 80 km/h (50 mphyf.
•The seat position must be adjusted if necessary. In spite of the active bonnet having triggered,
there must always still be unrestricted visibility through the windscreen ⇒ Sitting position.
If the active bonnet has been triggered, the warning lamp in the instrument cluster lights up.
Warning lamp
DisplayPossible causeAction
Active bonnet has been triggered.Go to a qualified workshop immediately and
have the system repaired.
Active bonnet: system fault.Go to a qualified workshop to have the
system checked immediately.
With some vehicle equipment levels, a symbol which indicates that the active bonnet has been
triggered may be shown in the instrument cluster instead of a warning lamp.
Repairing the triggered active bonnet
A triggered active bonnet must be repaired only by a qualified workshop⇒. Volkswagen
recommends using a Volkswagen dealership for this purpose.
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be
flung though the vehicle and cause severe injuries.
•Always secure the first aid kit, warning triangle and fire extinguisher safely in the
holders in the vehicle.
•Stow the high-visibility waistcoat in the stowage compartments so that it is easily
accessible.
WARNING

Vehicle key
Fig. 61 Vehicle key.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 61:
Central locking button: unlock the vehicle.
Unlock only the boot lid.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp.
Indicator lamp
The indicator lamp in the vehicle key flashes when you press a button.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
Changing the button cell
Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe
or even fatal injuries within a very short period of time.
•Always keep the vehicle key, key ring with batteries, spare batteries, round cells and
other batteries that are larger than 20 mm out of the reach of children.
•Call for medical help immediately you suspect that someone has swallowed a battery.
DANGER
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch
on the ignition and operate electrical equipment such as the electric windows.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves
to safety. For example, locked vehicles may be subjected to very high or very low
temperatures depending on the season. This can cause serious injuries and illness or
fatalities, especially among small children.
•Never switch off the ignition while the vehicle is in motion. The steering column lock or
steering lock mechanism may be activated and you will no longer be able to steer the
vehicle.
WARNING
Every electric vehicle key contains electronic components. Protect the key from damage,
moisture and excessive vibration.
NOTICE

Central and manual locking
Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamp
⇒ Central locking system
⇒ Locking and unlocking the vehicle from the outside
⇒ Locking and unlocking the vehicle from the inside
⇒ Locking and unlocking the vehicle with 
⇒ SAFELOCK
⇒ Anti-theft alarm
⇒ Interior monitoring system and anti-tow alarm
⇒ Locking the vehicle after the airbag has been triggered
⇒ Troubleshooting
The central locking system locks all doors and the boot lid of the vehicle. The vehicle cannot be
locked if the driver door is open.
The vehicle can only be locked if the ignition has been switched off or the driver has switched off
the engine before leaving the vehicle.
Automatic locking (anti-theft protectionyf
The vehicle will lock itself again automatically after around 45 seconds if one of the following
conditions applies:
•The vehicle was unlocked but not opened.
•The ignition was not switched on.
•The boot lid was not opened.
•The vehicle has been unlocked using the lock cylinder.
•The vehicle was locked with the central locking button in the vehicle interior.
Indicator lamp
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The central locking indicator lamp is located in the driver door ⇒ Driver door.
Vehicle locked: red LED flashes at short intervals for approximately two seconds, and then more
slowly. The indicator lamp does not flash if the vehicle was locked with the central locking button in
the driver door ⇒ Locking and unlocking the vehicle from the inside.
Central locking system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The central locking system enables you to lock or unlock all the doors, the boot lid and the tank flap
from one point.
Settings for the central locking system can be adjusted in the Infotainment system ⇒ Operation and 
display in the Infotainment system.
Automatic locking (Auto Lockyf
The vehicle may lock itself automatically at speeds of approximately 15 km/h (9 mphyfDQGDERYH
⇒ Operation and display in the Infotainment system. The indicator lamp in the central locking
button will light up yellow when the vehicle is locked.
Improper use of the central locking system could lead to serious injury.
•The central locking system locks all doors. Locking the vehicle from the inside can
prevent accidental opening of the doors and unauthorised persons from entering the
vehicle. However, locked doors can delay assistance to passengers inside the vehicle
in the event of an accident or emergency.
•Never leave children or people requiring assistance alone in the vehicle. All doors can
be locked from the inside using the central locking button. This may mean that people
lock themselves in the vehicle. People locked in the vehicle may be subjected to very
high or very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
•Never leave anyone inside a locked vehicle. People in the vehicle could become
trapped in an emergency and may not be able to get themselves to safety.
•Doors and the boot lid should therefore be opened or closed only when you are sure
that nobody is in their path.
WARNING

Fig. 65 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key for ⇒ Fig. 64 and ⇒ Fig. 65:
Unlocks the vehicle.
Locks the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain
locked.
The central locking button will function only if all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking buttons do not work.
Please note the following if the central locking button was used to lock the vehicle from inside:
•The indicator lamp in the button lights up yellow when all doors are closed and locked.
•The anti-theft alarm will not be activated.
•It is not possible to open the doors and the boot lid from the outside.
The doors can be opened from the inside by pulling the door release handle. The indicator lamp
in the button goes out. The unopened doors and boot lid remain locked and cannot be opened from
the outside.
If the driver door is open, it will not be locked.
In vehicles with SAFELOCK: the SAFELOCK mechanism is not activated ⇒ SAFELOCK.
The vehicle automatically unlocks all doors and the boot lid if one of the following conditions applies
⇒ Operation and display in the Infotainment system :
•The button was pressed.
•The vehicle is at a standstill and the vehicle key has been removed.
•A door was opened. Depending on the central locking settings in the Infotainment system
⇒ Operation and display in the Infotainment system.
Locking and unlocking the vehicle with keyless access
Fig. 66 Keyless Access locking and starting system: operating range. Sensor surfaces of the
central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The keyless locking and starting system Keyless Access enables the vehicle to be locked and
unlocked without active use of the key. For this purpose, a valid vehicle key must be within the
vehicle's range ⇒ Fig. 66. The vehicle or boot lid is unlocked or locked by touching the sensor
surfaces on the front door handles or pressing the button in the boot lid ⇒ Boot lid⇒.
General notes
•Unlocking the vehicle using the sensor on the driver or front passenger door or the button on
the boot lid.
•Lock the vehicle by means of the sensor surface on the driver or front passenger door.
•Keyless comfort start function: press the starter button to start the engine ⇒ Starting and 
stopping the engine. A valid vehicle key must be located in the vehicle interior.

Depending on the mirror function set in the Infotainment system, the exterior mirrors fold out
when the vehicle is unlocked using the sensor on the door handle of the driver of passenger door
and surround lighting is switched on.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
If the vehicle has a DSG dual clutch gearbox, it can be locked only if the selector lever is in
position P.
The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has
already been unlocked.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment, the vehicle may have an anti-theft alarm and SAFELOCK
⇒ Anti-theft alarm.
The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it
more difficult to break into the vehicle. The doors can no longer be opened from the inside ⇒.
•Press the button on the vehicle key once⇒ Central locking system.
•Press the button on the vehicle key twice in quick succession ⇒ Central locking system.
•Vehicles with the keyless locking and starting system Keyless Access: touch the sensor on the
outside of the door handle twice⇒ Locking and unlocking the vehicle with keyless access.
•Press the central locking button in the driver door once ⇒ Central locking system.
Depending on the vehicle equipment level, there may be an indication of the activated SAFELOCK
in the display of the instrument cluster (Check SAFELOCK! or SAFELOCKyf.
Deactivating SAFELOCK
The SAFELOCK can be deactivated in one of the following ways:
•Switch on the ignition.
•OR: deactivate interior monitoring and the anti-tow alarm.
Depending on the vehicle equipment, temporarily deactivate interior monitoring and the anti-tow
alarm using the Infotainment system ⇒ Operation and display in the Infotainment system before
locking the vehicle.
The following applies when SAFELOCK is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
•The anti-theft alarm ⇒ Anti-theft alarm is active.
Depending on the equipment, the interior monitoring and anti-tow alarm will be activated or
deactivated via the Infotainment system ⇒ Operation and display in the Infotainment system.
Anti-theft alarm
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and
SAFELOCK ⇒ SAFELOCK.
Always take care when using the SAFELOCK as you could cause serious injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK is activated.
•Locked doors make it more difficult for emergency service personnel to gain access to
the vehicle and provide assistance when needed. In an emergency, people locked
inside the vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING

The doors and the boot lid can be locked or unlocked manually if the vehicle key or central locking
fails ⇒ Unlocking or locking the driver door manually⇒ Unlocking the boot lid manually.
If the turn signals do not flash as confirmation when you lock the vehicle:
•At least one of the doors or the boot lid is not closed.
•OR: convenience closing is in progress and not all windows have been closed.
Response when locking the vehicle with a second vehicle key
Keyless locking and starting system Keyless Access: Any vehicle key located inside the vehicle will
be blocked from starting the engine if the vehicle has been locked from the outside using a second
vehicle key. Press the button on the vehicle key in the vehicle interior to enable it to start the
engine ⇒ Starting and stopping the engine.
Automatic switch-off of the sensor surfaces
•The vehicle is not unlocked or locked for an extended period.
•A sensor has been triggered an excessive number of times.
Activating sensors again:
•Wait for a short period of time.
•OR: unlock the vehicle with the button on the vehicle key.
•OR: the boot lid is opened.
•OR: unlock the vehicle with the vehicle key ⇒ Doors.
It may not be possible to lock or unlock the vehicle using keyless access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or
unlocked manually ⇒.
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display
will be shown on the instrument cluster display. This may occur if the vehicle key is obstructed by
another radio signal or is covered by another item, e.g. a mobile telephone accessory or an
aluminium suitcase ⇒ Starting and stopping the engine.
The sensors may have limited functionality if they become very dirty.
Doors
Introduction
This chapter contains information on the followingsubjects:
⇒ Display
⇒ Childproof lock
⇒ Unlocking or locking the driver door manually
⇒ Locking the front passenger door and rear doors manually
If, for example, the vehicle key or central locking fails, the doors, boot lid and tilting and sliding
panoramic sunroof can be locked and, with some exceptions, unlocked manually.
Please note that the sensors in the door handles can be activated by a powerful jet of
water or steam if a valid vehicle key is simultaneously within its operating range. If at least
one window is open and the sensors in a door handle are continuously activated, all
windows will close. It is possible that all windows will open if the jet of water or steam is
moved away from the door handle sensors briefly and then moved back onto them
⇒ Locking and unlocking the vehicle with keyless access.
NOTICE
Any door that is not properly closed could open suddenly while the vehicle is in motion.
This could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is closed properly and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds
or if the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING

Remove leaves and other loose items from the glass roof guide rails at regular intervals
using a vacuum cleaner, or by hand.
The roll-back function will not work properly if there is a malfunction with the glass roof. Go to
a qualified workshop.
Opening and closing the glass roof
Fig. 76 In the roof: button for the glass roof.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The sun blind automatically opens at the same time as the glass roof when closed. The sun blind
can be closed completely only once the glass roof has been closed.
The button has 2 positions. 1st stage: fully or partially tilt, open or close the roof.
2nd stage: automatically move the roof to the respective limit position. Press the button again to
stop the one-touch function.
•Tilting the glass roof: push the button ⇒ Fig. 76Ⓑ to position 1. One-touch function: push button
Ⓑ to position 2.
•Closing the tilted glass roof: push the button Ⓐ to position 1. One-touch function: push button Ⓐ
to position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓐ or Ⓑ again.
•Opening the glass roof: push the button Ⓒ to position 1. One-touch function up to convenience
position: push button Ⓒ to position 2.
•Closing the glass roof: push the button Ⓓ to position 1. One-touch function: push button Ⓓ to
position 2.
•Stopping one-stop function of the opening or closing procedure: Push button Ⓒ or Ⓓ again.
Glass roof roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function reduces the risk of crush injuries ⇒. If the tilting and sliding panoramic
sunroof is impaired during the closing process, it will open again immediately.
•Check to see why the glass roof has not closed.
•Try to close the glass roof again.
•If the glass roof still cannot be closed, close it without the roll-back function.
Careless or unsupervised use of the glass roof can cause serious injuries.
•Open and close the glass roof only when you are sure that nobody is in the operating
area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can lock the
vehicle, start the engine, switch on the ignition and operate the glass roof.
•The glass roof can still be opened or closed for a short time after the ignition has been
switched off, provided the driver door or front passenger door are not opened.
WARNING
•To avoid damage during cold weather, clear any ice and snow off the vehicle roof
before opening or tilting the glass roof.
•Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain
entering the vehicle when the glass roof is open or tilted could cause significant
damage to the electrical system. This can result in further damage to the vehicle.
NOTICE

Fig. 82 Switch on the front left seat: adjusting the lumbar support.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The control elements are mirrored for the front right-hand seat.
The seat may have a combination of mechanical and electrical controls.
Adjusting the seat position
Pressing the switch in the direction of the arrow ⇒ Fig. 81:
ⒶSlides the seat forwards or backwards.ⒷAdjusts the angle of the seat cushion.ⒸRaises or lowers
the seat.ⒹAdjusts the angle of the backrest.
Adjusting the lumbar support
Press the switch in the corresponding area ⇒ Fig. 82
①Adjust the curve of the lumbar support forwards.②Adjust the curve of the lumbar support
backwards.③Adjust the curve of the lumbar support upwards.\bAdjust the curve of the lumbar
support downwards.
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle
battery is too low.
Starting the engine will interrupt the seat adjustment procedure.
Folding the front passenger seat backrest forwards
Fig. 83 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system.
Folding the front passenger seat backrest forwards
•Remove any items from the front passenger seat cushion ⇒.
•Lower the front passenger seat down as far as possible ⇒ Sitting position.
Careless or unsupervised use of the electric front seats can result in severe injuries.
•The electrical front seat adjustment also works when the ignition is switched off. Never
leave children or people requiring assistance alone in the vehicle.
•In the event of an emergency, stop the electrical adjustment by pressing another
switch.
WARNING
To avoid damaging the electrical components in the front seats, do not kneel on the seats
or apply sharp pressure at a single point on the seat cushion and backrest.
NOTICE