Light switch VOLKSWAGEN TIGUAN 2021 Workshop Manual

Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Steering
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control.
Electronic steering column lock in vehicles with starter button
The steering column will be locked if the driver door is opened and the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the vehicle key or the sensor in the door
handle.
Mechanical steering column lock (steering lockyfLQYHKLFOHVZLWKDQ
ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary. Turn the steering wheel slightly until the steering lock clicks into place.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to take the load off the steering lock mechanism. Hold the steering wheel in this position and
turn the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with power steering in critical driving situations.
Additional steering power helps the driver when counter steering ⇒.
The intelligent Hill Descent Control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never allow the extra convenience afforded
by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The Hill Descent Control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A Hill Descent Control System may not be able to always hold the vehicle on uphill
gradients or brake it sufficiently on all slopes going downhill (e.g. if the ground is
slippery or icyyf.
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The Hill Descent Control system is only a support function and may not be able to
brake the vehicle sufficiently in all situations when driving downhill.
•The vehicle may accelerate despite the Hill Descent Control system.
WARNING

Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the force of the steering
movement in a driving situation. Progressive steering only functions when the engine is running.
In urban driving, smaller steering movements are required when parking, manoeuvring, or turning
sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.
Troubleshooting
Warning and indicator lamps in the instrument cluster
The indicator lamps light up.
Do not drive on! Electromechanical steering not functioning. The steering must be
checked by a qualified workshop as soon as possible.Electromechanical steering function
reduced. The steering must be checked by a qualified workshop as soon as possible. If the yellow
warning lamp remains off after the engine has been restarted and you have driven a short distance,
you do not need to consult a qualified workshop.The 12-volt battery has been disconnected
and reconnected. Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mphyf.
The indicator lamps flash.
Steering column twisted. Turn the steering wheel back and forth.Steering column not
locked or unlocked. Remove the vehicle key from the ignition lock and switch the ignition back on
again. Follow any messages that are on the instrument cluster display. Do not continue your
journey if the steering column remains locked when the ignition is switched on. Seek expert
assistance.
Driving profile selection and 4MOTION Active
Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Selecting a driving profile (ONROADyf
⇒ Selecting a driving profile (4MOTION Action Controlyf
⇒ Adjusting the driving profile to suit your requirements
⇒ Troubleshooting
The driving profile selection contains
factory-defined driving profiles which
have different effects on the vehicle
setup. You can also set your own
vehicle setup by means of an individual
driving profile.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles depends on the vehicle equipment.
The settings available depend on the type of drive. Vehicles with a front-wheel drive come with
ONROAD driving profiles ⇒ Selecting a driving profile (ONROADyf, while vehicles with all-wheel
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and it will no longer be possible to steer the
vehicle.
WARNING
In conjunction with the ESC, counter steering assistance provides the driver with
assistance when steering in critical driving situations. The driver must steer the vehicle at
all times. Counter steering assistance does not steer the vehicle.
WARNING
The ignition of the vehicle being towed must be switched on to prevent the steering wheel
from locking, and so that the turn signals, horn, wipers and window washer system can be
used.
NOTICE

drive come with additional OFFROAD driving profiles ⇒ Selecting a driving profile (4MOTION 
Action Controlyf.
The driving profile can be changed when the vehicle is stationary or while driving ⇒. After
selecting a driving profile, the vehicle settings (excluding engine settingsyfDUHVZLWFKHGWRWKHQHZ
profile mode immediately. When traffic conditions allow, briefly take your foot off the accelerator to
activate the newly selected driving profile for the engine.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Selecting a driving profile (ONROADyf
Fig. 128 In the lower section of the centre console: driving profile selection button.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the driving profile
•Switch on the ignition.
•Press the driving profile selection button ⇒ Fig. 128.
•Touch the function button in the Infotainment system to display additional information about
the active driving profile.
•Touch the function button for the required driving profile.
•OR: press the driving profile button ⇒ Fig. 128 again to select the next driving profile.
If the Normal driving profile is selected, the LED in the driving profile selection button will remain
switched off.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
The driving profiles Sport and Eco will also remain selected after the ignition has been switched
off. However, settings for the engine or DSG dual clutch gearbox may switch to the Normal driving
profile when the ignition is switched back on again.
In order to reactivate the sports function, the Sport driving profile must be selected again or the
selector lever of the DSG dual clutch gearbox must be moved to S⇒ DSG dual clutch gearbox.
To reactivate the eco functions, select the Eco driving profile again.
Recommended driving situations for each driving profile
•Eco: switches the vehicle into economical mode and helps the driver to drive the vehicle in a
fuel-efficient manner. Coasting mode is available in the Eco driving profile.
•Comfort: the Comfort driving profile is available only for vehicles with adaptive chassis control
(DCCyf7KHGULYLQJSURILOHFUHDWHVDFRPIRUWEDVHGYHKLFOHVHWXSDQGLVVXLWHGWRSRRUTXDOLW\
sections of road or long motorway journeys, for example.
•Normal: balanced setting, e.g. for everyday use.
•Sport: this setting gives the driver a sporty driving feeling.
•Individual: individual systems can be adjusted to suit personal requirements ⇒ Adjusting the 
driving profile to suit your requirements.
Effects of the driving profiles on the vehicle setup
•Adaptive chassis control (DCCyf
•Steering
•Powertrain (engine and gearboxyf
•Adaptive cruise control (ACCyf
•Dynamic cornering light and dynamic main beam control (Dynamic Light Assistyf
•Air conditioning system
Setting a driving mode while the vehicle is in motion can distract you from the road and
cause accidents.
WARNING
®
®®

•Proactive occupant protection system
In vehicles with a DSG dual clutch gearbox, the system automatically changes to gear
position S when the Sport driving profile is selected. The system automatically switches to gear
position D when the Eco driving profile is selected. Since coasting is active in the Eco driving
profile, the gearbox programme E is additionally displayed on the instrument cluster display.
The driver can adjust certain vehicle functions irrespective of the selected driving profile. For
example, the driver can switch to gear position S when the Eco driving profile is selected.
Selecting a driving profile (4MOTION Action Controlyf
Fig. 129 In the lower section of the centre console: control for the 4MOTION Active Control in
vehicles with all-wheel drive.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 129:
MODE button: Selects Onroad driving profiles and opens menu in the Infotainment system.
Snow driving profile.
On-road driving profile.
Off-road driving profile.
Off-road Individual driving profile.
Selecting the driving profile
•Switch on the ignition.
•Turn the control for the 4MOTION Active Control until the LED next to the desired driving profile
lights up ⇒ Fig. 129.
•To switch through the Onroad driving profiles, press the MODE button or press an Onroad
driving profile in the Infotainment system.
•Touch the function button to display additional information about the active driving mode.
•Touch the function button for the required driving profile in the Infotainment system.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
If one of the driving profiles Snow, Off-road or Off-road Individual was the last active profile, the
most recently active On-road driving profile is activated if the ignition remains switched off for a
relatively long period.
The driving profile Sport will also remain selected after the ignition has been switched off. However,
sport functions, e.g., for the engine and gearbox, can be deactivated when switching on the ignition
again. To reactivate the sports functions, tip the gearbox selector lever to the rear ⇒ DSG dual 
clutch gearbox.
Recommended driving situations for each driving profile
•Snow: The Snow driving profile improves the efficiency of the accelerator on icy or snowy
roads. In addition, the lane holding when cornering and the power in straight driving are also
improved. The dynamic of the ACC Adaptive Cruise Control is restricted. The dynamic
cornering light is adjusted to provide better support in poor visibility. It is not possible to shift into
the S position in the Snow driving profile.
•Off-road: The Off-road driving profile improves the efficiency of the accelerator when driving
off-road. The engine brake is always available and gearshifts can be prevented in critical
situations. In the Off-road driving profile, the Hill Start Assist and Hill Descent Control are
active. The dynamic cornering light is adjusted to provide better support in poor visibility. It is
not possible to shift into the S position in the Off-road driving profile. When the driving profile is
active, the instrument cluster displays the symbol m/k/s562MK.
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
®
®

•Off-road Individual: Enhanced version of the off-road driving profile that can be adjusted to the
driver's needs ⇒ Adjusting the driving profile to suit your requirements. When the driving profile
is active, the instrument cluster displays the symbol m/k/s562MK.
•Onroad:The Onroad driving profile enables you to choose between Eco, Comfort, Normal,
Sport and Individual.
Adjusting the driving profile to suit your requirements
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Selecting the Individual driving profile
•Switch on the ignition.
•Switch on the Infotainment system.
•Press the driving profile selection button or turn the control for 4MOTION Active Control
until the LED next to the Onroad driving profile ⇒ Fig. 129③ lights up.
•Touch the Change function button to open the Individual menu.
Selecting the Off-road Individual driving profile
•Switch on the ignition.
•Switch on the Infotainment system.
•If necessary, turn the control ⇒ Fig. 129 for the 4MOTION Active Control until the LED next to
the Off-road Individual driving profile ⇒ Fig. 129⑤ lights up.
•If the Off-road Individual driving profile is already selected, press the MODE button on the
control ⇒ Fig. 129.
•Touch the Change function button to open the Individual menu.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fault in adaptive chassis control (DCCyfJRWRDTXDOLILHGZRUNVKRSDQGKDYHWKHV\VWHPFKHFNHG.
If there is a fault in the adaptive chassis control (DCCyfWKHPHVVDJH Fault: damping control may
be shown on the instrument cluster display.
Off-road display
The off-road display contains digital
instruments that show additional
information about the vehicle and its
surroundings. This makes it possible to
assess the current driving situation
more precisely.
Fig. 130 In the Infotainment system: off-road display.
Opening the off-road display
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
WARNING

Clean the turn signals, headlight system, the number plate and all windows.
If necessary, remove the towing eye and the snow chains.
Check the tyres, struts and axles for damage and remove dirt, stones and other foreign
bodies from the tyre tread.
Inspect the vehicle underbody and remove all items that are jammed in the brake system,
on the wheels, in the running gear, in the exhaust system and in the engine, such as
branches, leaves or pieces of wood . If you see any damage or leaks, take your vehicle to a
qualified workshop.
Clean heavy soiling from the radiator grille and the vehicle underbody Vehicle care.
Check the engine compartment to see if any dirt is affecting the engine operation In the
engine compartment.
Switch off OFF-ROAD mode Selecting a driving profile (4MOTION Action Controlyf.
Switch on TCS again Brake support systems.
If your vehicle gets stuck
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Rocking out a vehicle requires a great deal of training and feeling for the vehicle.
If you make a mistake when rocking the vehicle, it can sink deeper and you will need assistance to
get out of the mud.
When you cannot proceed ...
•Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the
sand.
•Engage reverse gear.
•Reverse over your own tracks, accelerating gently.
If this does not help, place brushwood, floor mats or sacking directly in front of the wheels to
increase grip ⇒.
Rocking the vehicle
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒.
•Switch off TCS ⇒ Brake support systems.
•Position the steering wheel so that it is facing straight ahead.
•Reverse until the point where the wheels just start to spin.
•Quickly select first gear and drive forwards until the wheels start to spin again.
•Repeat driving back and forth until you have enough momentum to free yourself.
•Switch the TCS on after the rocking procedure is completed ⇒ Brake support systems.
•Use the Off-road driving profile.
After off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Never drive through a ditch if the entry/exit angle is too steep for the vehicle and the ditch
is too deep. The vehicle could slide away, tip over or roll.
WARNING
If you drive into the ditch at a right angle, the front wheels will fall in. The underbody of
your vehicle could get stuck and damaged which means that the vehicle could break
down. It is then almost impossible to get out of the ditch despite having all-wheel drive.
NOTICE
Nobody may stand either in front or behind the vehicle, particularly if you are attempting
to free a stuck vehicle.
•Spinning wheels can propel stones, brushwood, pieces of wood or other objects that
are in front or behind the wheels at enormous speed and cause potentially fatal injury.
•People standing in front of or behind the vehicle could be run over if the stuck vehicle
starts to move suddenly.
WARNING

Fig. 135 On the left of the steering column: cruise control system lever.
Fig. 136 On the instrument cluster display: cruise control system status displays (illustrationyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 136:
Cruise control system not regulating, stored speed shown small or darkened.
System fault. Go to a qualified workshop.
Cruise control system not regulating, no speed stored.
Cruise control system regulating, stored speed displayed in large figures.
Switching on
•Move the lever ⇒ Fig. 135① to position .
No speed has been stored and the speed is not yet controlled.
Starting control
•Press the button ⇒ Fig. 135③ while driving.
The current speed is stored and controlled. The green indicator lamp also lights up.
Setting the speed
•+ 1 km/h (1 mphyfWLSWKHOHYHU ⇒ Fig. 135① to position .
•+ 10 km/h (5 mphyfSXVKWKHOHYHUEULHIO\WRZDUGV ⇒ Fig. 135⊕.
•- 1 km/h (1 mphyfSUHVVWKHEXWWRQ ⇒ Fig. 135③.
•- 10 km/h (5 mphyfSXVKWKHOHYHUEULHIO\WRZDUGV ⇒ Fig. 135㊀.
To keep changing the speed on a continuous basis, press and hold the lever towards
⇒ Fig. 135⊕ or ⇒ Fig. 135㊀. The vehicle adapts the current speed by
accelerating or closing the throttle. The vehicle does not actively brake.
Interrupting control
•Press the lever ⇒ Fig. 135① to position or depress the brake.
The speed remains stored in the memory.
Resuming control
•Move the lever ⇒ Fig. 135① to position .
The stored speed is resumed and controlled.
Switching off
•Move the lever ⇒ Fig. 135① to position .
The cruise control system is switched off and the stored speed is deleted.
Operating the cruise control system via the multifunction steering
wheel

The current speed is stored as the maximum speed. The green indicator lamp also lights up.
Setting the speed
You can adjust the stored speed:
+ 1 km/h (1 mphyf- 1 km/h (1 mphyf+ 10 km/h (5 mphyf- 10 km/h (5 mphyf
Press and hold the button or to continuously change the stored speed.
Interrupting control
•Press the or button.
The speed remains stored in the memory.
Resuming control
•Press the button.
The speed limiter is activated again as soon as the current speed is lower than the stored speed.
Switching off
•Press and hold the button.
The speed limiter is switched off and the speed remains stored (also after the ignition is switched
offyf.
Changing to cruise control system or Adaptive Cruise Control (ACCyf
•Press the button.
The speed limiter is switched off.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Regulation is automatically interrupted.
•Malfunction. Switch off the speed limiter and have it checked by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
For safety reasons, the speed limiter switches itself off completely only when you release the
accelerator once or switch off the system manually.
Adaptive Cruise Control (ACCyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Special driving situations
⇒ System limits
⇒ Switching ACC on and off
⇒ Setting ACC
⇒ Troubleshooting
The Adaptive Cruise Control (ACCyf
maintains a constant speed that you
have set. When your vehicle
approaches a vehicle that is driving in
front, ACC automatically adapts the
speed to maintain the distance that you
have set.
Driving with ACC
You can override control by ACC at any time. Control will be interrupted if you brake. If you
accelerate, control will be interrupted while you are accelerating and then resumed.
Control by ACC is less dynamic when towing a trailer ⇒. ACC will not perform control if the brake
lights of the trailer are defective.
Brake request
If automatic deceleration by ACC is not sufficient, ACC will request you to brake additionally by a
corresponding message on the instrument cluster. The red warning lamp lights up. An
acoustic warning is also given. Brake immediately.

If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise
control and this vehicle turns off the road or changes lane, the ACC will not react to the stationary
vehicle ⇒ Fig. 144.
Bends
The radar sensor always measures straight ahead. For this reason, vehicles may be incorrectly
detected or vehicles driving ahead not detected in tight bends ⇒ Fig. 143.
Vehicles outside the sensor range
•Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g.
motorbikes ⇒ Fig. 143.
•Vehicles that change into your lane directly in front of your vehicle ⇒ Fig. 144.
•Vehicles with bodies or attachments that project beyond the vehicle.
Switching ACC on and off
Fig. 145 Left-hand side of the multifunction steering wheel: buttons for operating ACC
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching on ACC
•Press the button.
The indicator lamp lights up grey, ACC does not regulate.
Starting control
•Press the button while driving forwards.
ACC stores the current speed and maintains the set distance. If the current speed is outside the
defined speed range, ACC will set the minimum speed (when driving more slowly than the limityfRU
maximum speed (when driving faster than the limityf.
The following indicator lamps light up, depending on the driving situation:
ACC regulating.No vehicle has been detected ahead.Vehicle detected ahead (whiteyf.
Interrupting control
•Briefly press the button or press the brake pedal.
The indicator lamp lights up grey, the speed and distance remain stored.
Control is automatically interrupted if the traction control system (TCSyfLVGHDFWLYDWHG.
Resuming control
•Press the button.
ACC adopts the last set speed and last set distance. The instrument cluster display shows the set
speed and the indicator lamp lights up green.
Switching off ACC
•Press and hold the button.
The set speed is deleted.
Changing to the speed limiter
If you use ACC in the above situations, this can result in accidents and serious injuries as
well as violation of legal regulations.
WARNING

•Press the button.
ACC is switched off.
Setting ACC
Fig. 146 On the instrument cluster display: setting the distance (illustration, ACC regulatingyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Setting the distance
You can set the distance in 5 steps from very small to very large:
•Press the button and then the button or .
•Alternatively, press the button as often as necessary until the desired distance is set.
The instrument cluster display shows the chosen distance setting ⇒ Fig. 146①. Please observe
any country-specific requirements for the minimum distance.
You can set the distance which should be set at the start of control operation in the vehicle settings
of the Infotainment system ⇒ Vehicle settings menu.
If ACC is not regulating, the set distance and vehicle are not highlighted on the instrument cluster
display.
Setting the speed
You can adjust the stored speed within the defined speed range by means of the buttons on
the multifunction steering wheel:
+ 1 km/h (1 mphyf- 1 km/h (1 mphyf+ 10 km/h (5 mphyf- 10 km/h (5 mphyf
Press and hold the corresponding button to incrementally change the stored speed.
Setting the control behaviour
•m/k/a995MK Vehicles with driving profile selection: set the desired driving profile
⇒ Driving profile selection and 4MOTION Active Control.
•m/k/a995MK Vehicles without driving profile selection: set the desired gearbox
programme in the vehicle settings of the Infotainment system ⇒ Vehicle settings menu.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you do not maintain the minimum distance to a vehicle in front and the difference in
speed between the vehicle in front and your own vehicle is so great that the braking action
of the ACC is insufficient, you are in danger of colliding with the vehicle in front. The
braking distance is also longer in rain and winter road conditions.
•The Adaptive Cruise Control may not be able to detect all driving situations correctly.
•Always be prepared to brake the vehicle yourself.
•Speed and distance control are overridden when you press the accelerator. ACC does
not brake automatically in this case.
•Observe any country-specific regulations relating to the minimum distance.
•Always set a larger distance in wet or snowy conditions or when visibility is poor.
WARNING