Rear VOLKSWAGEN TIGUAN 2021 Workshop Manual

When parking the vehicle in cold weather, it may be helpful to leave the windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades.
Wiper functions
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the front windscreen wipers are switched on
and reverse gear is engaged. The automatic wipe function can be activated and deactivated in the
Infotainment system in the Vehicle settings menu ⇒ Operation and display in the 
Infotainment system:
Heated washer jets
The heating defrosts frozen washer jets. The heating output is regulated automatically when the
ignition is switched on depending on the ambient temperature. Only the jets are heated and not the
hoses carrying the washer fluid.
Headlight washer system
The headlight washer system cleans the headlight lenses and only works when the vehicle lighting
is switched on.
Once the ignition has been switched on, the headlights will also be washed the first time the wash
and wipe system for the windscreen is used, and every tenth time thereafter. Hardened dirt, such
as insect remains, should be removed from the headlight lens at regular intervals.
In winter, you should remove any snow from the headlight washer system covers in the bumper
prior to use to keep the system in working order. Remove any ice with a de-icer spray.
Rain/light sensor
Fig. 103 On the right of the steering column: wiper lever.
When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals,
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
•Position Ⓐ - the rain/light sensor is deactivated.
•Position Ⓑ - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at fixed
levels.
Setting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 103①⇒.
•Switch to the right – high sensitivity.
•Switch to the left – low sensitivity.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
The rain/light sensor cannot always detect every rain shower and activate the windscreen
wipers.
•If necessary, switch on the windscreen wipers manually if the water on the windscreen
restricts the field of vision.
WARNING

Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer 
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyfRUGHWHUJHQWGHSRVLWVIURPDQ
automatic car washyfFDQFDXVHWKHUDLQOLJKWVHQVRUWREHFRPHOHVVVHQVLWLYHDQGUHDFWWRR
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyfHQODUJHWKHILHOGRIYLVLRQDQGFDQPDNHREMHFWVLQ
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING

Interior mirror
Fig. 104 On the windscreen: automatic anti-dazzle interior mirror.
Fig. 105 On the windscreen: manual anti-dazzle interior mirror.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Automatic anti-dazzle interior mirror
When the ignition is turned on, the sensors measure the incident light from the rear ⇒ Fig. 104①
and from the front ②.
The interior mirror darkens automatically depending on the measured values.
If the incident light on the sensors is hindered or interrupted, e.g. by a sun blind or other hanging
objects, the automatic anti-dazzle interior mirror will not function or will not function correctly. Mobile
navigation devices attached to the windscreen or near the interior automatic anti-dazzle mirror can
also influence the sensors ⇒.
The automatic anti-dazzle function will be deactivated in some situations, e.g. when reverse gear is
engaged.
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak if the mirror is
broken.
•The leaking electrolyte fluid can cause irritation to the skin, eyes and respiratory
organs, especially in people who suffer from asthma or similar illnesses. Immediately
ensure that there is a sufficient supply of fresh air and get out of the vehicle. If this is
not possible, open all of the windows and doors.
•If the electrolyte fluid gets into the eyes or onto the skin, immediately wash the area
with plenty of water for at least 15 minutes and consult a doctor.
•If the electrolyte fluid gets onto shoes or clothing, wash immediately with plenty of
water for at least 15 minutes. Clean shoes and clothes thoroughly before wearing them
again.
•If the electrolyte fluid is swallowed, immediately rinse the mouth with plenty of water
for at least 15 minutes. Do not induce vomiting unless instructed to do so by a doctor.
Seek medical assistance immediately.
WARNING
If the glass of an automatic anti-dazzle mirror is broken, electrolyte fluid can leak from the
mirror. This fluid corrodes plastic surfaces. Remove the fluid as soon as possible, e.g.
using a wet sponge.
NOTICE

Manual anti-dazzle interior mirror
•Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
•Pull the lever to the back to select the anti-dazzle function ⇒ Fig. 105.
Exterior mirrors
Fig. 106 In the driver door: rotary knob for the exterior mirrors.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Switch on the ignition.
•Turn the rotary knob in the driver door to the desired symbol ⇒ Fig. 106.
•Press the rotary knob in the direction of the arrows to the front, rear, right or left in order to
adjust the exterior mirror.
Fold exterior mirrors into the body electrically ⇒.Switch on the exterior mirror heating.
The exterior mirror heating heats only at ambient temperatures below +20°C (+68°FyfDQGLQLWLDOO\
with the highest setting. Heating takes place dependent on the ambient temperature after around
two minutes.Adjust the left-hand exterior mirror.Adjust the right-hand exterior mirror.Neutral
position. The exterior mirror cannot be adjusted and all functions are switched off.
Activating the exterior mirror functions
•Activate the corresponding exterior menu function in the displayed menu.
Synchronised mirror adjustment
The synchronous mirror adjustment function simultaneously adjusts the right exterior mirror when
the left exterior mirror is adjusted.
•Turn the rotary knob to position .
•Adjust the left-hand exterior mirror. The right-hand exterior mirror will be adjusted at the same
time (synchronisedyf.
•If necessary, correct the settings for the right-hand exterior mirror: move the rotary knob to
position and adjust the right exterior mirror.
Folding in the exterior mirrors while parking
The exterior mirrors fold in and out automatically when the vehicle is locked and unlocked from
outside. For this purpose, the rotary knob must be in the position , , or .
If the rotary knob for the electrically adjustable exterior mirrors is in the position , the exterior
mirrors will remain folded in.
Storing and activating front passenger exterior mirror settings for
reversing
•Select a valid vehicle key to which you wish to assign the setting.
•Unlock the vehicle with this vehicle key.
•Apply the electronic parking brake.
•Switch on the ignition.
•Put the gearbox in neutral position.
•Select reverse gear.
•Adjust the front passenger exterior mirror so that you can see the kerb area, for example.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key.
•Turn the rotary knob for the exterior mirrors to position .
The illuminated display from a mobile navigation device can lead to functional impairment
of the interior automatic anti-dazzle mirror and cause accidents or serious injuries.
•You may not be able to precisely determine the distance from vehicles travelling
behind you or from other objects if the automatic anti-dazzle function is impaired.
WARNING

Fig. 108 In the headliner: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.
When the glass roof is fully tilted, the sun blind is automatically moved to a ventilation position. The
sun blind remains in the ventilation position even after the glass roof has closed.
Opening and closing the sun blind
The buttons ⇒ Fig. 108① or ② have two positions. In the first position the sun blind can be
completely or partially opened or closed.
In the second position, the sun blind automatically moves to the final position when the button is
pressed briefly. Press the button again to stop the one-touch function.
•Opening the sun blind: push button ① to position one. One-touch function: push button ①
briefly to position two.
•Closing the sun blind: push button ② to position one. One-touch function: push button ②
briefly to position two.
•Stopping the one-touch function when opening or closing the blind: push button ① or ② again.
The sun blind can be operated several minutes after the ignition has been switched off, provided
that the driver door and front passenger door are not opened.
Roll-back function of the sun blind
The roll-back function can reduce the risk of crush injury when closing the sun blind ⇒. The
glass roof or sun blind will open again immediately if the sun blind is unable to close because it is
stiff or obstructed.
•Check to see why the sun blind has not closed.
•Try to close the sun blind again.
•The sun blind will open again immediately if it is still unable to close because it is stiff or
obstructed. After opening, the sun blind can be closed again within a short period of time
without the roll-back function.
•If the sun blind still cannot be closed, close it without the roll-back function.
Closing the sun blind without the roll-back function
•Within approximately five seconds of the roll-back function being switched off, press and hold
button ⇒ Fig. 108② until the sun blind has closed completely.
•The sun blind will now close without the roll-back function.
•Please go to a qualified workshop if the sun blind still cannot be closed.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of
the glass roof.
Heating and air conditioning system
Heating, ventilation and cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Operating the Climatronic system via the Infotainment system
⇒ Rear controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Windscreen heating
⇒ Tips and usage notes
Closing the sun blind without the roll-back function can cause serious injuries.
•Always close the sun blind carefully.
•Ensure that nobody obstructs the path of the sun blind, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING

The following systems may be installed in the vehicle
The heating and fresh air system warms up and supplies fresh air to the vehicle interior. The
heating and fresh air system does not cool down the vehicle interior.
The manual air conditioning system or Climatronic cools down and dehumidifies the air. It
works most effectively when the windows and the glass roof are closed. If heat has built up in the
vehicle interior, opening the doors and windows can speed up the cooling process.
How the vehicle displays active functions
Lit up LEDs on rotary knobs and buttons indicate that a function has been switched on.
Some settings can be stored in the user accounts of the personalisation function and
therefore change when the user account changes ⇒ Personalisation.
Front controls
Fig. 109 In the upper section of the centre console: controls for the manual air conditioning system.
Poor visibility through the windows increases the risk of collisions and accidents, which
can cause serious injuries.
•Keep all windows free of ice, snow and misting to ensure good visibility.
•Set the heating, air conditioning and rear window heating controls to prevent the
windows from misting up.
•Only set off once all door windows, the windscreen and the rear window are clear.
•Use air recirculation mode only for short periods. If the cooling system is switched off,
the windows can mist up very quickly in air recirculation mode and reduce visibility
considerably.
•Switch off the air recirculation mode when it is no longer required.
WARNING
Stale air can quickly make the driver tired and affect their concentration, which in turn can
cause collisions, accidents and serious injuries.
•Never switch off the blowers or switch on the air recirculation mode for longer periods
as this prevents fresh air from entering the vehicle interior.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE
If the air conditioning system is not working, switch the air conditioning system off
immediately and have it checked by a qualified workshop. This can help to prevent
secondary damage.
NOTICE

No blower speed is displayed in the rotary control when Climatronic is in automatic mode.
– Air recirculation mode
•Press the button.
Air distribution
– air distribution to the upper body via the vents in the dash panel.
– air distribution to footwell.
– air distribution to the upper body and the footwell.
– air distribution to the windscreen and the footwell.
– air distribution to the windscreen.
| – Defrost function
•m/k/a995MK Manual air conditioning system: turn the right rotary control to position
⇒ Fig. 109.
•m/k/a995MK Climatronic: press the button ⇒ Fig. 110.
m/k/a995MKManual air conditioning system: in the defrost function, the air recirculation
mode switches off and the air conditioning compressor for the cooling system switches on in order
to dehumidify the air. When the defrost function is switched on, it is not possible to switch the air
recirculation mode on or the air conditioning compressor off.
m/k/a995MK Climatronic: the air is dehumidified and the blower is set to a high speed.
– Windscreen heating
•Press the button.
•Touch the function button in the air conditioning menu to switch the windscreen heating
on and off when the engine is running ⇒ Windscreen heating.
The windscreen heating will switch off after a few minutes.
– Rear window heating
•Press the button to switch the rear window heating on or off while the engine is running.
The rear window heating will switch off after a maximum of 10 minutes.
In some countries, the air conditioner compressor can be switched off.
Operating the Climatronic system via the Infotainment system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the Air conditioning menu
•Press the button on the control panel.
Display of air conditioning settings
The upper area of the screen shows the current air conditioning settings.
The air conditioning system operating conditions are highlighted in colour:
•Blue: cooling.
•Red: heating.
Adjusting settings
– Switches Climatronic on and off.
– Applies temperature settings of driver's seat to all seats.
1yf
To prevent damage to the rear window heating system, do not put stickers over the heating
elements on the inside of the window.
NOTICE
1yf

– Switches Air Care on and off ⇒ Air Care Climatronic.
– Locks the rear temperature selectors ⇒ Rear controls.
– Opens the auxiliary heater menu ⇒ Auxiliary heater and ventilation.
– Switches windscreen heating on and off ⇒ Windscreen heating.
– Switches steering wheel heating on and off ⇒ Steering wheel heating.
– Switches the seat heating on and off ⇒ Seat heating.
– General settings submenu
Automatic air recirculation – Switches automatic air recirculation mode on and off ⇒ Air 
recirculation mode.
Automatic auxiliary heater – Allows or prevents auxiliary heating ⇒ Fuel and emission 
control.
Automatic windscreen heating – Switches automatic windscreen heating on and off
⇒ Windscreen heating.
– Submenu for air conditioning settings
– Adjusts the blower speed.
– Switches cooling system on and off.
– Air distribution to the upper body via the vents in the dash panel.
– Air distribution to footwell.
– Air distribution to the windscreen.
– Switches air recirculation mode on and off.
Presettings – submenu for presettings
– Switches automatic mode on.
– Switches maximum cooling output on or off.
– Switches the defrost function on or off.
– Display for manual control of the cooling system.
Air conditioning profiles
Air con. profile – Adjusts the blower speed in mode.
Rear controls
Fig. 111 In the rear centre console: controls for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Temperature
•Press the and ⇒ Fig. 111 buttons to set the temperature.
Setting the temperature using the Infotainment system
•Press the button on the control panel.
•Touch the function button for the temperature for the rear row of seats.
•Touch the and function buttons to set the temperature.
The display now shows the set temperature.

– Seat heating
Press the buttons or to switch the seat heating on and off ⇒ Seat heating.
If the function button is activated in the Infotainment system, it is not possible to
operate the rear controls.
Air recirculation mode
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In air recirculation mode, no outside air enters the vehicle interior.
Manual air recirculation mode
•Press the button on the control panel to switch manual air recirculation mode on
and off.
Automatic air recirculation mode (Climatronicyf
In automatic air recirculation mode, fresh air will enter the vehicle interior. The air recirculation
mode will switch on automatically if the system detects an increase in the concentration of noxious
substances in the outside air. The air recirculation mode will switch off as soon as the level of
noxious substances has returned to normal. The system cannot detect unpleasant odours.
•Press the button on the control panel.
•Touch function button .
•Touch the Automatic air recirculation function button.
Air recirculation mode with Air Care Climatronic
The vehicle is fitted with an allergen filter. When Air Care is activated ⇒ Air Care Climatronic, the
air recirculation mode of the air conditioning system is maximised as far as is permitted by the risk
of window fogging depending on the interior humidity and outside temperature. The air recirculation
mode is automatically regulated and features continuous adjustment in order to prevent fatigue of
the vehicle occupants.
When is the air recirculation mode deactivated?
Air recirculation mode is deactivated in the following situations ⇒:
•If the button on the Climatronic control panel is pressed.
•If the air distribution regulator of the manual air conditioning system is turned to position.
•If the sensor detects that the vehicle's windows might mist up.
When reversing the vehicle or when the wash and wipe system is being used, the air
recirculation mode will switch on to prevent odours from entering the vehicle interior.
•m/k/a999MK Climatronic
If the outside temperature is very high, brief activation of manual air recirculation mode helps
to cool the vehicle interior more quickly.
Seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Stale air can quickly make the driver tired and affect their concentration, which in turn can
cause collisions, accidents and serious injuries.
•Never use the air recirculation mode for an extended period as no fresh air will enter
the vehicle interior.
•If the cooling system is switched off, the windows can mist up very quickly in air
recirculation mode and reduce visibility considerably.
•Switch off the air recirculation mode when it is no longer required.
WARNING
In vehicles with an air conditioning system, do not smoke when the air recirculation mode
is switched on. The smoke can leave a residue on the evaporator and the dust and pollen
filter with pollution filter insert, producing a lasting unpleasant odour.
NOTICE

Why does the cooling system switch off automatically or cannot be
switched on?
•The engine is not running.
•The blower is switched off.
•The air conditioning system fuse has blown.
•The ambient temperature is lower than approximately +3°C (+38°Fyf.
•The air conditioning compressor of the cooling system has been temporarily switched off
because the engine coolant temperature is too high.
•There is a vehicle fault. The air conditioning system should be checked by a qualified workshop.
Settings for optimal road visibility
•Keep the air intake in front of the windscreen free from ice, snow or leaves to improve the
heating and cooling performance and prevent condensation on the windows ⇒ Vehicle care.
•Do not cover the air vents in the rear of the luggage compartment to allow air to flow through
the vehicle from the front to the rear.
•The maximum heating output and the fastest window defrosting results are achieved when the
coolant has reached its operating temperature.
Recommended settings for the heating and fresh air system or manual air
conditioning system
•Switch off air recirculation mode.
•Set blower to setting or .
•Set the temperature selector to the middle position.
•Open and position all vents on the dash panel.
•Turn the air distribution regulator to the desired position.
•Manual air conditioning system: press the button on the control panel to switch the
cooling system on.
Recommended Climatronic setup
•Press the button.
•Set the temperature to +22°C (+72°Fyf.
•Open and position the vents on the dash panel.
Air Care Climatronic
The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also
allergens that enter the vehicle interior.
The filters must be changed regularly to avoid impairing the performance of the air conditioning
system. If the vehicle is frequently used in severely polluted air, the filter must be replaced between
service events.
•Press the button on the control panel.
•Touch the Air Care function button.
•Touch the Active function button to switch the Air Care function on or off.
Dust and pollen filter
The dust and pollen filter must be replaced regularly to prevent impaired performance of the manual
air conditioning system. If the vehicle is frequently used in severely polluted air, the filter must be
replaced between service events.
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak.
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation. If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and auxiliary ventilation on and off
⇒ Programming the auxiliary heater and auxiliary ventilation
⇒ Remote control