ignition VOLKSWAGEN TIGUAN WOLFSBURG 2017 Owners Manual

When you start the engine after the 12-volt battery has been totally discharged or after a
successful jump start, you may find that system settings (time, date, personal convenience settings
and programmingyfKDYHEHHQFKDQJHGRUGHOHWHG&KHFNDQGFRUUHFWWKHVHWWLQJVDVQHFHVVDU\
once the 12-volt vehicle battery has been sufficiently charged.
Checking the electrolyte level of the 12-volt vehicle battery
Fig. 232 In the engine compartment: folding open the 12-volt vehicle battery cover.
Fig. 233 Battery window on the top of the 12-volt vehicle battery (illustrationyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The electrolyte level of the 12-volt vehicle battery should be checked regularly in high-mileage
vehicles, in hot countries and in older 12-volt vehicle batteries. The 12-volt vehicle battery is
otherwise maintenance-free.
Any work on the 12-volt vehicle battery and the electrical system can cause serious
chemical burns, fire or electric shocks. Always read the following warnings and safety
information before carrying out any kind of work:
•Switch off the ignition and all electrical consumers before carrying out any work on the
12-volt vehicle battery and also disconnect the negative cable from the 12-volt vehicle
battery.
•Children should always be kept away from electrolyte and the 12-volt vehicle battery.
•Always wear eye protection and protective gloves.
•Electrolyte is very aggressive. It can burn the skin and can cause blindness. When
working with the 12-volt vehicle battery, ensure that your hands, arms and face in
particular are protected from acid spillages.
•Do not smoke during the work, and never work near naked flames or sparks.
•When handling cables and electrical equipment, avoid generating sparks and
electrostatic charge.
•Never short circuit the battery poles.
•Never use a damaged 12-volt vehicle battery. It can explode. Damaged 12-volt vehicle
batteries must be replaced as soon as possible.
•Damaged or frozen 12-volt vehicle batteries must be replaced as soon as possible.
Discharged 12-volt vehicle batteries can already freeze at temperatures of around
0°C (+32°Fyf.
•In vehicles with the 12-volt vehicle battery in the luggage compartment, ensure that the
breather hose is connected properly to the 12-volt vehicle battery.
WARNING
•Do not expose the 12-volt vehicle battery to direct daylight for an extended period as
the UV rays could damage the battery housing.
•If the vehicle is left standing in cold conditions for a long period, protect the 12-volt
vehicle battery from frost. If it freezes, it will be destroyed.
NOTICE

•Switch off all electrical consumers and the ignition.
•Unlock the vehicle before disconnecting the battery in order to avoid triggering the anti-theft
alarm.
•First disconnect the negative cable and then the positive cable ⇒.
Connecting the 12-volt vehicle battery
•Switch off all electrical consumers and the ignition before reconnecting the 12-volt vehicle
battery.
•First reconnect the positive cable and then the negative cable ⇒.
Various indicator lamps may light up after the 12-volt vehicle battery has been connected and the
ignition is switched on. They will go out if you drive a short distance at a speed of approximately
15 – 20 km/h (10 – 12 mphyf,IWKHLQGLFDWRUODPSVUHPDLQOLWXSWKHYHKLFOHVKRXOGEHFKHFNHGE\D
qualified workshop.
If the 12-volt vehicle battery was disconnected for an extended period, the system may not able to
calculate or correctly display the time when the next service is due ⇒ Instrument cluster. Observe
the maximum permissible service intervals ⇒ Service.
Vehicles with Keyless Access:⇒ Central locking system: if the ignition cannot be switched on after
connecting the 12-volt vehicle battery, lock and unlock the vehicle from the outside. Then try to start
the ignition again. Please contact an expert if the ignition cannot be switched on.
Automatic switch-off for electrical consumers
The intelligent vehicle electrical system management automatically implements a range of
measures to prevent the 12-volt battery from discharging under high loads:
•The idling speed is increased so that the alternator provides more electricity.
•The performance of large electrical consumers may be reduced or they may be switched off
completely.
•The power supply to the 12-volt socket and the cigarette lighter is interrupted temporarily while
the engine is being started.
The vehicle electrical system management function cannot always prevent the 12-volt vehicle
battery from discharging. For example when the ignition is switched on for an extended period with
the engine off, or when the side or parking lights are on when the vehicle is parked for an extended
period.
Battery switch-off in an accident in which the airbag is triggered
In vehicles with 12-volt vehicle battery in the luggage compartment, the electrical connection to the
12-volt vehicle battery is disconnected pyrotechnically in the event of an accident in which the
airbags are triggered. This prevents short-circuiting.
What can cause the 12-volt vehicle battery to discharge?
•Long periods at a standstill in which the engine is not running, especially if the ignition is
switched on.
•The use of electrical consumers when the engine is switched off.
•When the auxiliary heater is being used ⇒ Auxiliary heater and ventilation.

Dispose of the 12-volt vehicle battery in accordance with the regulations. 12-volt vehicle
batteries may contain toxic substances such as sulphuric acid and lead.
Electrolyte can pollute the environment. Clean up any service fluid leakages and dispose of
them properly.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
12-volt vehicle battery
Fault in the alternator. Go to a qualified workshop. Have the electrical system checked. Switch
off any electrical consumers that are not required. The 12-volt vehicle battery will not be charged by
the alternator while the vehicle is in motion. The start/stop system cannot start the engine.
⇒ Start/stop system 
Wheels and tyres
Tyre monitoring systems
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of tyre monitoring systems
⇒ Tyre Pressure Loss Indicator
⇒ Tyre Pressure Monitoring System
⇒ Troubleshooting for the Tyre Pressure Loss Indicator
⇒ Troubleshooting for the Tyre Pressure Monitoring System
The tyre monitoring system warns the
driver when the tyre pressures get too
low.
Incorrectly securing the battery and using incorrect 12-volt vehicle batteries can cause
short circuits, fire and serious injuries.
•Always use maintenance-free and leak-proof 12-volt vehicle batteries that have the
same properties, specifications and dimensions as the factory-fitted 12-volt vehicle
battery.
•In vehicles with the 12-volt vehicle battery in the luggage compartment, ensure that the
breather hose is connected properly to the 12-volt vehicle battery. Make sure that no
open gas discharge openings are located in the area around the positive battery
terminal. If there is an open breather opening in this area, it must be closed off with a
sealing plug. The breather hose must be connected to the open breather opening in the
area of the negative terminal.
WARNING
A highly explosive mixture of gases is given off when the 12-volt vehicle battery is being
charged.
•12-volt vehicle batteries should only be charged in well-ventilated spaces.
•Never charge a 12-volt vehicle battery that is frozen or that has thawed. Discharged 12-
volt vehicle batteries can already freeze at temperatures of around 0°C (+32°Fyf.
•The 12-volt vehicle battery must be replaced if it has ever been frozen.
•Incorrectly connected cables can cause a short circuit. First connect the positive cable
and then the negative cable.
WARNING
•Never connect or disconnect 12-volt vehicle batteries if the ignition is switched on or
the engine is running. Never use a 12-volt vehicle battery that does not correspond with
the vehicle's specifications. This can damage the electrical system or electronic
components, which can cause electrical faults.
•Never connect equipment that supplies electric power, such as solar panels or a
battery charger, to the 12-volt socket or to the cigarette lighter to charge the 12-volt
vehicle battery. This can damage the vehicle electrical system.
NOTICE

If the tyre pressure is too low, this will increase fuel consumption and tyre wear.
When new tyres are driven at high speeds for the first time, they can expand slightly and
trigger a one-off pressure warning.
Old tyres should only be replaced by tyres that have been approved by Volkswagen for the
vehicle type.
Do not rely solely on the tyre monitoring system. Check your tyres regularly to ensure that
they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tyre tread but have not penetrated into
the body of the tyre itself.
Types of tyre monitoring systems
First read and observe the introductoryinformation and safety warnings⇒
Introduction
There are two different tyre monitoring systems available for this vehicle. Their differing features are
described below:
Tyre Pressure Loss Indicator
•Monitoring of various parameters (for example rolling circumferenceyfRIDOOZKHHOVXVLQJ$%6
sensors (indirect measurementyf.
Tyre Pressure Monitoring System
•Monitoring of the tyre pressure by means of pressure sensors on each tyre valve (direct
measurementyf7\UHYDOYHPDGHRIPHWDO.
Tyre Pressure Loss Indicator
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Functional description
The Tyre Pressure Loss Indicator uses data from the ABS sensors and other functions to check the
speed of rotation and the rolling circumference of the individual wheels.
The rolling circumference can change:
•If the tyre pressure has been changed.
•If the tyre pressure is too low.
•If the tyre has structural damage.
•If the vehicle is loaded more heavily on one side.
•If snow chains have been fitted.
•If a temporary spare wheel has been fitted.
•If one wheel per axle has been changed.
The Tyre Pressure Loss Indicator may react with a delay or not display anything at all in the
event of a sporty driving style, when driving on snow-covered or icy roads or unpaved roads or
when driving with snow chains.
Synchronising the Tyre Pressure Loss Indicator
•Switch on the ignition.
•Press the button or function button, depending on version ⇒ Vehicle settings menu.
The intelligent tyre monitoring system technology cannot overcome the laws of physics,
and functions only within the limits of the system. Incorrect handling of the wheels and
tyres can lead to a sudden loss of pressure in the tyres, tread separation and even tyre
blow-out.
•Check tyre pressures regularly and always maintain the specified tyre pressure value
⇒ Tyre pressure. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent that the tread peels off and the tyre bursts.
•Always maintain the correct cold tyre pressure as specified on the sticker ⇒ Tyre 
pressure.
•Check the tyre pressure regularly when the tyres are cold. If necessary, adjust the tyre
pressure in the cold tyre to the recommended tyre pressure for the tyres installed on
your vehicle ⇒ Tyre pressure.
•Check your tyres regularly for signs of wear or damage.
•Never exceed the top speed and load permitted for the fitted tyres.
WARNING

•Open the Vehicle settings menu in the Infotainment system.
•Touch the Tyres function button.
•Touch the SET function button.
•When all four tyre pressures correspond to the required values, touch the Confirm function
button.
After an extended driving time with driving at different speeds, the system will automatically learn
the new values and monitor them.
•If the tyre pressures have been changed.
•If one or more wheels have been changed.
•If the wheels have been swapped round, e.g. from front to rear ⇒ Rotating wheels front to rear.
The Tyre Pressure Loss Indicator stops working if there is a fault in the ESC or ABS ⇒ Brake 
support systems.
After a warning about the tyre pressure being too low, switch the ignition off and then back
on again. The Tyre Pressure Loss Indicator can only then be re-synchronised.
Tyre Pressure Monitoring System
Fig. 234 Typical display in the instrument cluster: current tyre pressures.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 234:
Target pressure in bar.
Actual pressure in bar.
Loss in pressure in front left.
System fault for rear right tyre.
The Tyre Pressure Monitoring System (TPMSyfPRQLWRUVWKHW\UHSUHVVXUHRIWKHIRXUZKHHOVZKLOH
the vehicle is in motion using pressure sensors on the tyres. The system warns the driver in the
event of a pressure loss.
Display of tyre pressures on the instrument cluster
Open the menu Vehicle status in the instrument cluster display ⇒ Instrument cluster. The vehicle
is displayed with the target and actual pressures of all the wheels ⇒ Fig. 234.
When the ignition is switched on, the last measured tyre pressures will be displayed first; these
values will be updated when the journey is started. If the tyre pressure is too low, the respective
actual values and the affected tyres will be marked ⇒ Fig. 234.
If the tyres are in rest state, the sensors will not transmit any tyre pressures. This stops the sensor
batteries discharging.
If no tyre pressures are transmitted, the last received values are shown in grey.
Switching the Tyre Pressure Monitoring System on and off
Observe any country-specific legal requirements for the Tyre Pressure Monitoring System.
If a set of tyres is fitted to the vehicle where the tyres either do not have wheel sensors or have
wheel sensors that are not compatible with the vehicle, the indicator lamp will flash for
approximately one minute and then light up steadily. The tyre pressures will not be monitored. The
system cannot be switched off.
Adjusting the tyre pressure
Following any relevant change in the vehicle load, the tyre pressure must be checked and altered
as necessary. The tyre pressures recommended for the vehicle are on a sticker on the driver door
pillar or on the inside of the tank flap ⇒ Tyre pressure.
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There may be differences between readings on the pressure gauge when filling the tyres and the
values determined by the Tyre Pressure Monitoring System. The Tyre Pressure Monitoring System
is more precise.
Selecting target pressures for partial or full vehicle load
The driver must select the appropriate target pressure depending on the vehicle load level.
•Switch on the ignition.
•Press the button or function button, depending on version ⇒ Vehicle settings menu.
•Touch the Vehicle status function button.
•Touch the Settings function button.
•Select the Tyres menu option.
•Select the load level.
Selecting the tyre type
While the dimensions of the tyres are changed, it may be necessary to adjust the target pressure
for the new tyres. If no adjustment is necessary, the selection menu will not be available.
•Switch on the ignition.
•Press the button or function button, depending on version ⇒ Vehicle settings menu.
•Touch the Vehicle status function button.
•Touch the Settings function button.
•Select the Tyres menu option.
•Select the appropriate tyre size.
If the tyre sizes are fitted that do not correspond to the factory-specified sizes, the corresponding
target tyre pressures can be entered by a Volkswagen dealer.
Spare wheel or temporary spare wheel
The tyre pressure of the spare wheel or the temporary spare wheel in the luggage compartment is
not monitored.
Depends on the vehicle.
Troubleshooting for the Tyre Pressure Loss Indicator
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit up
•Do not drive on!
•Check and adjust all tyre pressures ⇒ Tyre pressure.
•The damaged tyre should be replaced.
•Re-synchronise the Tyre Pressure Loss Indicator ⇒ Tyre Pressure Loss Indicator.
•If the problem persists, seek expert assistance.
Flashes
•Do not drive on!
•Switch the ignition off and then back on again.
•Re-synchronise the Tyre Pressure Loss Indicator ⇒ Tyre Pressure Loss Indicator.
•If the problem persists, seek expert assistance.
•The pressure sensors are secured to special aluminium valves that are screwed rigidly
in place. When inflating the tyres and checking the pressure, do not bend the valves
into position.
•Missing valve caps could lead to damage to the valve and the sensors. Always make
sure that all valve caps are fully screwed on. Do not use metal valve caps.
•Do not use convenience valve caps as they do not form a proper seal. This can cause
damage to the sensors.
NOTICE
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Driving on unpaved roads for long periods, or a sporty driving style, can temporarily
deactivate the Tyre Pressure Loss Indicator. The indicator lamp shows the malfunction, but
disappears if the road conditions or driving style change.
Troubleshooting for the Tyre Pressure Monitoring System
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit up
•Do not drive on!
•Check all wheels for exterior damage or foreign bodies that have entered the tyres.
•Check the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Check and adjust the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Avoid long journeys and high speeds as long as the warning is displayed.
•Check ⇒ Tyre pressure and adjust the tyre pressure for all tyres.
Flashes
•Switch off or avoid any disruptive sources, e.g. two-way radios, remote controls or children's
toys.
•Switch the ignition off and then back on again. If the problem persists, seek expert assistance.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Useful information about wheels and tyres.
WARNING

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING

If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from
the flow of traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from
moving traffic.
Switch on the hazard warning lights and position the warning triangle In an emergency.
Observe any legal requirements.
Check whether the puncture can be repaired with the breakdown set The tyre sealant must
not be used:.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Take the breakdown set out of the luggage compartment.
Take the sticker ② from the breakdown set and stick it on the dash panel within the
driver's field of vision.
Do not remove foreign objects (e.g. screws or nailsyfIURPWKHW\UH.
Tyre filler hose.
12-volt plug.
Tyre filler bottle with sealant.
Spare valve core.
There is a slot on the lower end of the valve insert extractor① for the valve insert. This is
required for extracting and fitting the tyre valve. This also applies to the spare valve core ⑪.
Could also be integrated in the tyre filler hose.
Preparation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions in the given order ⇒:
Sealing and inflating tyres
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Sealing a tyre
•Unscrew the cap from the tyre valve.
•Use the valve core extractor ⇒ Fig. 249① to screw the valve core out of the tyre valve. Place
the core on a clean surface.
•Shake the tyre filler bottle ⇒ Fig. 249⑩ vigorously up and down several times.
•Screw the filler hose ⇒ Fig. 249③ tightly onto the tyre filler bottle in a clockwise direction. The
plastic foil on the plug is pierced automatically.
•Remove the plug from the filler hose ⇒ Fig. 249③ and place the open end fully on the tyre
valve.
•Hold the bottle upside down and inject the entire contents of the tyre filler bottle into the tyre.
•Remove the empty tyre filler bottle from the valve.
•Use the valve core extractor ⇒ Fig. 249① to screw the valve core back onto the tyre valve.
Inflating the tyre
•Screw the tyre filler hose ⇒ Fig. 249\f of the air compressor tightly onto the tyre valve.
•Check that the bleed screw ⇒ Fig. 249⑥ is closed.
•Start the engine and let it run.
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Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING

Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Wiper blades:⇒ Wiper blades.
Paintwork: always treat surfaces carefully in order to prevent damage to the paint coat. Use a
clean, soft cloth and a mild soap solution or cleaning clay to remove any light dirt immediately, e.g.
deposits, insect residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data. Consult a qualified workshop in the event of damage to surfaces with matt paint.
•Overflowing fuel or service fluids: clean immediately.
•Flash rust deposits: moisten deposits with a soap solution. Then remove any deposits with
cleaning clay.
•Corrosion: have removed by a qualified workshop.
•Water no longer forms beads on clean paint: preserve paintwork at least twice a year using
Volkswagen Genuine hard wax (- 000 096 317 -yf.
•No gloss in spite of preservation/paint unattractive: treat the vehicle with suitable polish after
cleaning to remove dirt and dust.
Plenum chamber, engine compartment: remove leaves and other loose objects with a vacuum
cleaner or by hand ⇒ Fig. 251⇒. Cleaning of the engine compartment should always be
performed by a qualified workshop ⇒.
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaneryfFDQFDXVHFRQVLGHUDEOHGDPDJHWRWKHYHKLFOH.
Sensors, camera lenses: clean the area in front of the sensors or camera with a soft cloth and
solvent-free cleaning agent. Observe the installation locations ⇒ Vehicle overviews.
•Switch on the ignition.
•Move the selector lever to position R.
•Clean the camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipmentyf.
Remove snow with a brush. Do not use warm or hot water.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -yfWRUHPRYHLFH.
Decorative films, protective films: remove soiling in the same way as for paint. Always use
Volkswagen Genuine plastic cleaner (- 000 096 314 -yfIRUPDWWGHFRUDWLYHILOPV.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only
use clean, soft microfibre clothes to apply it. Do not use hot wax, also not in car washes!
•Stubborn dirt: remove carefully using white spirits, and then rinse using warm water.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: clean
only in a dust-free environment using a clean, soft cloth and a mild soap solution.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -yf.
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters: use a soft sponge soaked with a mild soap solution. Do not use
any cleaning agents that contain alcohol or solvents.
•Stubborn dirt: remove with Volkswagen Genuine chrome and aluminium care product (-
000 096 319 D -yf.
Wheels: remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel cleaner (- 000 096 304
-yf9RONVZDJHQUHFRPPHQGVWUHDWLQJWKHZKHHOULPVZLWK9RONVZDJHQ*HQXLQHKDUGZD[(-
000 096 317 -yfHYHU\WKUHHPRQWKV.
•Damage protective paint coating: repair immediately with a touch-up pen. Go to a qualified
workshop if necessary.
•Brake dust: use Volkswagen Genuine wheel rim cleaner (- 000 096 304 -yf.
Door lock cylinders: Volkswagen recommends using Volkswagen Genuine de-icing agent (-
000 096 322 -yfIRUGHLFLQJ'RQRWXVHGRRUORFNGHLFHUVFRQWDLQLQJVXEVWDQFHVWKDWGLVVROYH
grease.
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