check engine VOLKSWAGEN TIGUAN WOLFSBURG 2017 Owner's Manual
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2017, Model line: TIGUAN WOLFSBURG, Model: VOLKSWAGEN TIGUAN WOLFSBURG 2017Pages: 341, PDF Size: 6.11 MB
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Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the force of the steering
movement in a driving situation. Progressive steering only functions when the engine is running.
In urban driving, smaller steering movements are required when parking, manoeuvring, or turning
sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.
Troubleshooting
Warning and indicator lamps in the instrument cluster
The indicator lamps light up.
Do not drive on! Electromechanical steering not functioning. The steering must be
checked by a qualified workshop as soon as possible.Electromechanical steering function
reduced. The steering must be checked by a qualified workshop as soon as possible. If the yellow
warning lamp remains off after the engine has been restarted and you have driven a short distance,
you do not need to consult a qualified workshop.The 12-volt battery has been disconnected
and reconnected. Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mphyf .
The indicator lamps flash.
Steering column twisted. Turn the steering wheel back and forth.Steering column not
locked or unlocked. Remove the vehicle key from the ignition lock and switch the ignition back on
again. Follow any messages that are on the instrument cluster display. Do not continue your
journey if the steering column remains locked when the ignition is switched on. Seek expert
assistance.
Driving profile selection and 4MOTION Active
Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Selecting a driving profile (ONROADyf
⇒ Selecting a driving profile (4MOTION Action Controlyf
⇒ Adjusting the driving profile to suit your requirements
⇒ Troubleshooting
The driving profile selection contains
factory-defined driving profiles which
have different effects on the vehicle
setup. You can also set your own
vehicle setup by means of an individual
driving profile.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles depends on the vehicle equipment.
The settings available depend on the type of drive. Vehicles with a front-wheel drive come with
ONROAD driving profiles ⇒ Selecting a driving profile (ONROADyf, while vehicles with all-wheel
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and it will no longer be possible to steer the
vehicle.
WARNING
In conjunction with the ESC, counter steering assistance provides the driver with
assistance when steering in critical driving situations. The driver must steer the vehicle at
all times. Counter steering assistance does not steer the vehicle.
WARNING
The ignition of the vehicle being towed must be switched on to prevent the steering wheel
from locking, and so that the turn signals, horn, wipers and window washer system can be
used.
NOTICE
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•Press the button in the Infotainment system.
•Touch the Vehicle function button.
•Touch the Selection function button.
•Touch the Off-road function button.
Selecting instruments and setting units
The display shows various instruments ⇒ Fig. 130.
To change instruments, swipe vertically over the display.
The units can be adjusted for some instruments in the Infotainment system ⇒ Operation and
display in the Infotainment system.
Instruments in the off-road display (depends on the vehicle's equipmentyf :
•Altitude: The altitude function shows the current height above sea level.
•Steering angle display: the steering angle of the vehicle is displayed in the range between -
49° and 49°. The value is positive for a left steering angle and negative for a right steering
angle.
•Compass: the compass shows the current driving direction.
•Coolant temperature display: the display corresponds to the temperature display on the
instrument cluster ⇒ Coolant temperature display. At high engine loads and with high outside
temperatures, the needle will move clockwise. This is no cause for concern unless the
indicator lamp in the instrument cluster is lit up or flashing.
•Oil temperature display: the needle is in the middle when the engine has reached operating
temperature. If the needle is in the bottom left area, this means that the engine has not yet
reached its operating temperature. At high engine loads and with high outside temperatures, the
needle will move clockwise. This is no cause for concern unless the indicator lamp in
the instrument cluster is lit up or flashing ⇒ Engine oil.
Adapting the display areas to the driving situation
The displayed instruments can be selected depending on the driving situation, the ambient
conditions and the off-road conditions:
•Sandy terrain: oil, steering angle and coolant temperature display
•Inclines: steering angle and coolant temperature display, altimeter
•Alpine terrain: steering angle display, altimeter, compass
Off-road driving situations
Introduction
This chapter contains information on the followingsubjects:
⇒ Safety notes for driving off-road
⇒ Explanation of some technical terms
⇒ Checklist: Before driving off-road
⇒ General rules and driving tips
⇒ Useful accessories for off-road driving
⇒ Changing gear
⇒ Up hill and down dale
⇒ Driving through water
⇒ Off-road driving in snow
⇒ Driving in sand and mud
⇒ Driving in steep terrain
⇒ Traversing a slope
⇒ Driving through ditches
⇒ If your vehicle gets stuck
⇒ After off-road driving
You can also drive four-wheel drive vehicles off-road in addition to normal roads. It is very important
to read the contents of this section before driving off-road.
The vehicle is not built for expeditions.
The examples given in this chapter are an aid for safe off-road driving. However, we cannot predict
whether these guidelines will be valid for all situations that could occur.
The large variety of landscapes and the associated risks and dangers make it impossible to
describe all possible driving situations. The examples are only general guidelines designed to help
you drive off-road safely. It is crucial that you know what to expect when you drive into off-road
terrain you are unfamiliar with. This will enable you to assess potential danger in advance.
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING
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Explanation of some technical terms
Fig. 131 Illustration: angle of gradient.
The terrain might look harmless, but there could be hidden dangers. Potholes, hollows,
ditches, precipices, obstacles, shallows, soft and boggy surfaces are often not
recognisable as such and can be covered either fully or partly by water or grass or
branches lying on the ground. Driving off-road over such terrain could cause accidents,
serious injury and also a vehicle breakdown.
•Check any unknown sections of the route on foot carefully before driving.
•Never choose an unsafe route or take a risk which could endanger you or your
passengers. If you are in any doubt about the safety of the route, turn back and choose
another route.
•Always adjust your speed and driving to match vehicle load levels and off-road,
visibility and weather conditions.
WARNING
•Always avoid traversing a slope ⇒ Traversing a slope.
•Vehicle occupants should never leave the vehicle via the doors facing down the hill
when parked sideways on a steep hill. The combined centre of gravity of the vehicle
and its payload (vehicle occupants and payloadyf F D Q V K L I W D Q G F D X V H W K H Y H K L F O H W R U R O O
over and roll down the incline. Always leave the vehicle slowly via the doors which
open up the incline ⇒ Traversing a slope.
WARNING
The cruise control system has been designed for use on surfaced roads only. The cruise
control system is not suitable for use off-road and may even be hazardous. If you use the
cruise control system while driving off-road, you may lose control over the vehicle and
sustain severe injuries.
•Never use the cruise control system when driving off-road.
WARNING
The area monitoring system (Front Assistyf Z D V G H Y H O R S H G I R U X V H R Q S D Y H G U R D G V R Q O \
The area monitoring system is not suitable for use off-road and may even be hazardous. If
you use the area monitoring system while driving off-road, you may lose control over the
vehicle and sustain severe injuries.
•Never use the area monitoring system when driving off-road.
WARNING
Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down
off-road, accidents and serious injuries.
•When the fuel level is too low, the fuel supply to the engine could be irregular,
especially when driving up or down hills and inclines.
•The steering, all driver assist systems and brake support systems will not function if
the engine sputters or stops completely due to a lack of fuel or irregular fuel supply.
•Always fill the tank when it is still 1/4 full. This reduces the risk of running out of fuel
and breaking down.
WARNING
Any rain entering the vehicle when the windows or glass roof are open can soak the
interior equipment and cause damage to the vehicle. Always keep the windows and glass
roof closed when driving off-road.
NOTICE
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Obtain sufficient information before driving into off-road terrain with the vehicle.
Do not plan day tours that are too long. Take increased fuel requirements for off-road
driving into account.
Refill tank completely. Fuel consumption is considerably higher off-road.
Check that your tyres are suitable for the off-road journey you have planned.
Recommendation for difficult off-road terrain: always have off-road tyres fitted to your
vehicle.
Check the tyre pressure on all tyres and correct them if necessary. This includes the
temporary spare wheel, if fitted.
Check engine oil level and refill engine oil as necessary. The engine will only be supplied
with engine oil when it is driven on or across a steep slope if the engine oil level is
sufficient.
Completely refill the washer fluid reservoir with water and washer fluid.
Fit the towing eye at the front and rear. It is not always possible to fit a towing eye when
the vehicle is stuck.
Check the vehicle tool kit and add tools according to individual requirements Useful
accessories for off-road driving.
Pack luggage in the vehicle as evenly and as low as possible. Secure all loose items.
Fig. 132 Illustration: angle of tilt.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Centre of gravityThe centre of gravity of a vehicle influences its propensity to roll over. The vehicle
has greater ground clearance for off-road driving, and thus a higher centre of gravity than a normal
vehicle. The high centre of gravity means that there is a greater danger of roll-over when driving.
Always remember this fact when driving and follow the safety tips and warnings given in this
owner's manual.Ground clearanceThis is the vertical distance between the level ground and the
lowest item on the vehicle.Angle of rising gradientThe number of metres in height gained over a
distance of 100 m will be given as a percentage or degree ⇒ Fig. 131. Indication of gradient that
the vehicle can drive up under its own power. This depends on aspects such as the road surface
and engine power.Tilt angleMaximum angle at which the vehicle may be driven across a slope
without the vehicle toppling over (determined by centre of gravityyf ⇒ Fig. 132.Breakover
angleMaximum permitted angle given in degrees that a vehicle driven at low speed can clear a
ramp without the underbody of the vehicle scraping the ramp.Ramp angleCrossover from the
horizontal level surface to an uphill gradient, or from a downhill gradient back to the level surface.
Angle at which the vehicle underbody will come into contact with the edge of the ramp.Fall lineThis
is the vertical drop route.Torsional flexibilityThe vehicle's torsional flexibility when driving over
objects with just one side of the vehicle.
Checklist: Before driving off-road
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
To ensure your own safety and the safety of your passengers, observe the following points
before driving off-road:
Before driving off-road, Volkswagen recommends attending an off-road driving course, particularly if
you have no or very little experience.
A good driving course will teach you how to handle the vehicle in a variety of off-road situations and
how to drive safely in difficult terrain. Driving off-road demands different skills and driving styles in
comparison to driving on roads. The safety of the driver and the vehicle occupants depends on the
driver.
General rules and driving tips
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Code of conduct for off-road driving
A responsible driver should respect the environment when driving off-road. Remember that driving
through undergrowth and on meadows can destroy animal and plant habitats.
•Always stay on designated routes and paths.
•Do not create any unnecessary noise or dust.
•Leave nature as you found it.
•Avoid sensitive natural habitats.
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Water, compass, maps and torch with spare batteries.
Winch, tow bar or rope with sufficient strength.
Mobile telephone, shovel, blankets and rubber boots.
Electric air compressor for connection to the 12-volt sockets in the vehicle to inflate the
tyres.
A wooden board approx. 4 cm thick and approx. 1 metre long or an aluminium frame of
similar size: this will help to free a vehicle stuck in the mud and provide a platform for a
vehicle jack.
Snow chains, additional spare wheels, a breakdown set, jack and box spanner.
•Give way to drivers coming uphill or who are overtaking.
Driving tips
Special rules apply when driving off-road:
•Never drive off-road alone. Always drive off-road in a team of at least two other off-road
vehicles. Unexpected situations can always occur. We recommend that you carry equipment
you can use for calling for help.
•Stop your vehicle when you reach difficult sections, and walk along the path ahead to
reconnoitre it.
•Drive slowly over the brows of hills so the vehicle does not lose contact with the ground as this
could cause damage, leaving you unable to manoeuvre.
•Drive slowly when the route is difficult. Shift up a gear when on slippery ground and always
keep the vehicle in motion.
•Always look for flat and firm surfaces. The ground is predominantly soft when driving off-road
meaning the tyres could sink into the ground. This will reduce ground clearance and the wading
depth.
•Even when driving at low speeds, always keep your distance from other vehicles. If the first
vehicle suddenly gets stuck, the following vehicle can stop without getting stuck.
Useful accessories for off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The checklist contains just a few items of equipment that can be very useful for off-road driving. If
you have an instruction manual or fitting instructions for these accessories you should always take
them with you and consult them as necessary when driving off-road.
Checklist
Useful items when driving off-road:
Changing gear
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The choice of gear depends on the terrain off-road.
Before attempting to drive through difficult terrain it can be helpful to stop and consider which gear
you should select. After some time driving off-road, you will learn which gear to select in conjunction
with the low range and the differential lock for different types of terrain.
Basic points
•With the correct gear selected, the vehicle will normally not have to be braked so much using
the foot brake when driving downhill as the engine braking effect will normally be sufficient.
•You should only depress the accelerator as much as is required. If you accelerate too hard, the
wheels could lose traction and you could lose control of the vehicle.
DSG dual clutch gearbox
•Select position D when driving in normal, flat off-road terrain.
•Adjust your speed when driving on soft or slippery ground, and select the highest suitable
position for the Tiptronic.
•If driving through mud, sand, water or hilly terrain, select the Tiptronic in the positions 3 or
2⇒ DSG dual clutch gearbox.
•Always ensure that there is enough ground clearance underneath the vehicle. Serious
damage to the underbody could occur if the vehicle is scraped. This damage could
cause the vehicle to break down and thus make it impossible to drive on.
•Do not slip the clutch or rest your foot on the clutch when driving off-road. When
travelling over uneven ground, you could press the clutch by mistake, and lose control
of the vehicle. A slipped clutch also prevents power being transferred from the engine
to the gearbox. Driving with the clutch partially engaged causes premature wear to the
clutch lining.
NOTICE
®
®
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•Use the Off-road display ⇒ Off-road display.
Up hill and down dale
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Use off-road mode ⇒ Selecting a driving profile (4MOTION Action Controlyf.
You should drive through rocky terrain at walking pace.
If you are not able to drive around a stone, drive carefully onto the stone with one front wheel and
drive over it slowly ⇒.
Escaping engine oil and brake fluid can pollute the environment. Spilt service fluids must be
collected and then disposed of properly and in an environmentally responsible way.
Driving through water
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving through flooded terrain could damage the vehicle ⇒ Checklist: Before driving off-road.
You can drive the vehicle carefully through water with a depth reaching to the bottom edge of the
body, for example puddles or shallow water. Never stop in the water, do not drive in reverse, and
never switch off the engine.
Off-road driving in snow
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fit snow chains to the front wheels only before driving on snow-covered terrain.
Terrain might look harmless, but there could be hidden dangers. This is particularly true of sections
where there are no tyre tracks.
•You should never drive straight over large obstacles, e.g. boulders or tree stumps, or
drive over such obstacles with one side of the vehicle. Obstacles which require more
ground clearance than is available could damage vehicle components when you drive
over them and thus cause the vehicle to break down.
•Even obstacles that are smaller than the ground clearance selected could come into
contact with the vehicle underbody and thus cause damage which could lead to a
vehicle breakdown. This applies in particular if there is a ditch or soft ground either in
front of or behind the obstacle. This also applies in cases when you drive too quickly
over the obstacle causing the vehicle to bounce.
NOTICE
Strong flowing water can develop enormous power and sweep the vehicle away. This can
lead to very dangerous situations which can cause accidents and serious or even fatal
accidents.
•Never allow the vehicle to stand still in water.
•Water in the engine compartment can cause the vehicle to breakdown in the water.
•Soft ground surface, underwater obstacles and shallows can cause accidents and can
cause the vehicle to breakdown in the water. This could lead to critical situations.
WARNING
If you drive through water, parts of the vehicle, such as the engine, drive train, running
gear and vehicle electrics, could sustain severe damage.
•When driving through water, always select a section where the ground is solid and
where the depth of the water does not exceed the maximum permitted wading depth of
the vehicle.
•Never drive through salt, salty surfaces or salt water as salt can cause corrosion. Rinse
all components that have been exposed to salt or salt water thoroughly with fresh
water.
NOTICE
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Clean the turn signals, headlight system, the number plate and all windows.
If necessary, remove the towing eye and the snow chains.
Check the tyres, struts and axles for damage and remove dirt, stones and other foreign
bodies from the tyre tread.
Inspect the vehicle underbody and remove all items that are jammed in the brake system,
on the wheels, in the running gear, in the exhaust system and in the engine, such as
branches, leaves or pieces of wood . If you see any damage or leaks, take your vehicle to a
qualified workshop.
Clean heavy soiling from the radiator grille and the vehicle underbody Vehicle care.
Check the engine compartment to see if any dirt is affecting the engine operation In the
engine compartment.
Switch off OFF-ROAD mode Selecting a driving profile (4MOTION Action Controlyf .
Switch on TCS again Brake support systems.
If your vehicle gets stuck
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Rocking out a vehicle requires a great deal of training and feeling for the vehicle.
If you make a mistake when rocking the vehicle, it can sink deeper and you will need assistance to
get out of the mud.
When you cannot proceed ...
•Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the
sand.
•Engage reverse gear.
•Reverse over your own tracks, accelerating gently.
If this does not help, place brushwood, floor mats or sacking directly in front of the wheels to
increase grip ⇒.
Rocking the vehicle
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒.
•Switch off TCS ⇒ Brake support systems.
•Position the steering wheel so that it is facing straight ahead.
•Reverse until the point where the wheels just start to spin.
•Quickly select first gear and drive forwards until the wheels start to spin again.
•Repeat driving back and forth until you have enough momentum to free yourself.
•Switch the TCS on after the rocking procedure is completed ⇒ Brake support systems.
•Use the Off-road driving profile.
After off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Never drive through a ditch if the entry/exit angle is too steep for the vehicle and the ditch
is too deep. The vehicle could slide away, tip over or roll.
WARNING
If you drive into the ditch at a right angle, the front wheels will fall in. The underbody of
your vehicle could get stuck and damaged which means that the vehicle could break
down. It is then almost impossible to get out of the ditch despite having all-wheel drive.
NOTICE
Nobody may stand either in front or behind the vehicle, particularly if you are attempting
to free a stuck vehicle.
•Spinning wheels can propel stones, brushwood, pieces of wood or other objects that
are in front or behind the wheels at enormous speed and cause potentially fatal injury.
•People standing in front of or behind the vehicle could be run over if the stuck vehicle
starts to move suddenly.
WARNING
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The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearboxyf R U W K H V H O H F W R U O H Y H U L V L Q
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mphyf L Q W K H F D V H R I Y H K L F O H V Z L W K P D Q X D O J H D U E R [ .
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assistyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assistyf
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
Assistyf Z L W K &