airbag off VOLKSWAGEN TIGUAN WOLFSBURG 2017 Owners Manual

Stowage compartment ⇒ Stowage areas
Release lever for the bonnet ⇒ In the engine compartment
Centre console
Fig. 10 Overview of the upper section of the centre console.
Fig. 11 Overview of the lower section of the centre console (left-hand drive vehiclesyf.
Key to ⇒ Fig. 10:
Indicator lamp for the front passenger front airbag switch-off function ⇒ Airbag 
system
Vents ⇒ Heating and air conditioning system
Hazard warning lights button ⇒ In an emergency
Infotainment system ⇒BookletInfotainment system, ⇒ Operation and display in the 
Infotainment system
Buttons for seat heating ⇒ Seat heating
Controls for the air conditioning system, heating and fresh air system ⇒ Heating, 
ventilation and cooling
- With auxiliary heater ⇒ Auxiliary heater and ventilation
Key to ⇒ Fig. 11:
Lever for:
- Automatic gearbox ⇒ DSG dual clutch gearbox
- Manual gearbox ⇒ Manual gearbox: selecting a gear
Area for:
- MEDIA-IN socket, USB port , AUX IN socket ⇒BookletInfotainment 
system,
- Cigarette lighter ⇒ Ashtray and cigarette lighter
- 12-volt socket ⇒ Electrical sockets
Buttons for:
- Assist systems for parking and manoeuvring ⇒ Parking and manoeuvring
- Driving profile selection ⇒ Driving profile selection and 4MOTION Active 
Control
Stowage compartment in the centre console ⇒ Stowage areas
®

Stowage compartment in the centre armrest ⇒ Stowage areas
Control for 4MOTION Active Control ⇒ Selecting a driving profile (4MOTION Action 
Controlyf
Button for Auto Hold function ⇒ Auto Hold function
Electronic parking brake ⇒ Electronic parking brake
Starter button (keyless locking and starting system Keyless Accessyf ⇒ Starting and 
stopping the engine
Front passenger side
Fig. 12 Overview of the front passenger side (left-hand drive vehiclesyf7KHFRQWUROVDUHPLUURUHGLQ
right-hand drive vehicles.
Fig. 13 Dash panel near open front passenger door (left-hand drive vehiclesyf7KHFRQWUROVDUH
mirrored in right-hand drive vehicles.
Key for ⇒ Fig. 12 and ⇒ Fig. 13:
Control lever for the stowage compartment ⇒ Stowage areas
Location of front passenger front airbag in the dash panel ⇒ Airbag system
Vents ⇒ Heating and air conditioning system
Key switch for switching off the front passenger front airbag ⇒ Airbag system
Controls in the roof
SymbolMeaning
Buttons for interior and reading lights ⇒ Lights.
Button for glass roof ⇒ Glass roof.
Emergency call service, information call and breakdown
call ⇒ In an emergency.
Buttons for the sun blind ⇒ Protection from the sun
Driver information
Warning and indicator lamp overview
The warning and indicator lamps indicate various warnings, faults or certain functions. Some
warning and indicator lamps light up when the ignition is switched on and should go out once the
engine is running or the vehicle is in motion.

SymbolMeaning
Fault in airbag and belt tensioner system ⇒ Airbag system.
Front passenger front airbag switched off (PASSENGER AIR BAG
yf ⇒ Airbag system.
Front passenger front airbag switched on (PASSENGER AIR BAG
yf ⇒ Airbag system.
The tank cap is not closed properly.
Lane keeping system (Lane AssistyfVZLWFKHGRQEXWQRWDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
ACC currently not available ⇒ Adaptive Cruise Control (ACCyf.
Fault in DSG dual clutch gearbox: gearbox fault ⇒ DSG dual clutch 
gearbox.
Manual gearbox: high clutch temperature or clutch fault ⇒ Manual 
gearbox: selecting a gear.
m/k/n998MK
Area monitoring system (Front AssistyfLVGHDFWLYDWHG ⇒ Area 
monitoring system (Front Assistyf.
OR: Pedestrian Monitoring deactivated ⇒ Pedestrian Monitoring.
Fault in the adaptive chassis control (DCCyf ⇒ Driving profile selection 
and 4MOTION Active Control.
Turn signal, left or right ⇒ Lights.
Hazard warning lights switched on ⇒ In an emergency.
Depress the brake pedal. ⇒ Starting and stopping the engine,
⇒ DSG dual clutch gearbox, ⇒ Electronic parking brake.
The vehicle is being held by the Auto Hold function ⇒ Electronic 
parking brake.
Cruise control system (CCSyf ⇒ Cruise control system (CCSyfOR
Adaptive Cruise Control (ACCyf ⇒ Adaptive Cruise Control (ACCyf.
Lane keeping system (Lane AssistyfLVVZLWFKHGRQDQGDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
The main beam is switched on or the headlight flasher is being
operated ⇒ Lights.
Manual gearbox: clutch is not transmitting the full engine torque
⇒ Manual gearbox: selecting a gear.
ACC is active. No vehicle has been detected ahead ⇒ Adaptive 
Cruise Control (ACCyf.
When displayed in white: ACC is active. Vehicle detected ahead
⇒ Adaptive Cruise Control (ACCyf.
When displayed in grey: ACC not active. System is switched on, but
not regulating ⇒ Adaptive Cruise Control (ACCyf.
Main beam control (Light AssistyfRUG\QDPLFPDLQEHDPFRQWURO
(Dynamic Light AssistyfLVDFWLYH ⇒ Lights.
Service alert / service due ⇒ Service interval display.
Mobile telephone battery charge level. Activated only with factory-
fitted mobile phone interface ⇒BookletInfotainment system,.
The outside temperature is below +4°C (+39°Fyf ⇒ Instrument cluster.
The start/stop system is available, automatic engine stop is active
⇒ Start/stop system .
The start/stop system is not available.
OR: the start/stop system has switched on the engine automatically
⇒ Start/stop system .
Economical mode ⇒ Displays.
Note about information in the vehicle wallet.
Additional displays: trailer towing
SymbolMeaning
The ball head on the towing bracket is not locked ⇒ Trailer towing.
Trailer turn signal ⇒ Lights.
Additional displays: off-road mode
SymbolMeaning
When displayed in white: Hill Descent Control is active ⇒ Hill Descent 
Control.
When displayed in grey: Hill Descent Control not active. System
switched on, but not regulating ⇒ Hill Descent Control.
m/k/s562MKWhen displayed in white: Off-Road driving profile active ⇒ Driving 
profile selection and 4MOTION Active Control.
®®
®

Number of seats
The vehicle has a total of five seats: two seats at the front and three seats at the rear. Each seat is
equipped with a seat belt.
Dangers of assuming an incorrect sitting position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.
Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an
incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased
when a deploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position.
The driver is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle
occupants.
Whenever the vehicle is in motion:
•Never stand in the vehicle.
•Never stand on the seats.
•Never kneel on the seats.
•Never tilt the backrest too far to the rear.
•Never lean against the dash panel.
•Never lie on the rear bench seat.
•Never sit on the front edge of a seat.
•Never sit sideways.
•Never lean out of a window.
•Never put your feet out of a window.
•Never put your feet on the dash panel.
•Never place your feet on the seat cushion or seat backrest.
•Never travel in a footwell.
•Never sit on the armrests.
•Never travel on a seat without wearing the seat belt.
•Never travel in the luggage compartment.
Correct sitting position
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or
fatal injuries during a sudden driving or braking manoeuvre, in the event of a collision or
accident, or if the airbags are triggered.
•All vehicle occupants must assume a correct sitting position before setting off and
maintain this position throughout the trip. This also applies to the fastening of seat
belts.
•The number of vehicle occupants must never exceed the number of seats with seat
belts in the vehicle.
•Always secure children in the vehicle in an authorised restraint system which is
suitable for their height and weight ⇒ Safe transport of children and ⇒ Airbag system.
•Always keep your feet in the footwell while the vehicle is in motion. Never place your
feet on the seat or dash panel, for example, and never ride with your feet out the
window. When you are sat like this, the airbag and seat belt cannot provide optimal
protection and could actually increase the risk of injury during an accident.
WARNING
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries
in the event of an accident or sudden driving or braking manoeuvre.
•All vehicle occupants must maintain a correct sitting position and wear their seat belt
properly while the vehicle is in motion.
•Sitting in an incorrect position, not fastening the seat belt, or not leaving adequate
space between the occupants and the airbags could result in critical or fatal injuries,
especially if the airbags deploy and strike an occupant who has assumed an incorrect
sitting position.
WARNING

Check the condition of all seat belts regularly.
Keep the seat belts clean.
Avoid allowing any foreign substances or liquids to get on to the seat belt or latch plate or
into the slot in the seat belt buckle.
Do not trap or damage the seat belt and latch plate, for example when closing the door.
Never remove, modify or repair the seat belt or any part of the belt fixture system.
Always fasten the seat belt correctly before every journey and keep it fastened while the
vehicle is in motion.
trip – even if you are only planning to drive a very short distance. Ensure that all passengers also
wear their seat belts properly.
Accident statistics have shown properly worn seat belts to be an effective means of substantially
reducing the risk of injury and improving the chances of survival in a serious accident. Furthermore,
properly worn seat belts improve the protection provided by airbags in the event of an accident.
This is why wearing a seat belt is a legal requirement in most countries.
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For
example, the front airbags will be triggered only in certain types of frontal collision. The front airbags
will not be triggered during minor frontal collisions, minor side collisions, rear collisions, rolls or
accidents in which the airbag trigger threshold in the control unit is not exceeded.
Therefore, always wear your seat belt and ensure that your passengers have fastened their seat
belts properly before you drive off.
Using seat belts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Using seat belts ⇒:
Twisted seat belt
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if
it was returned too quickly into the side trim:
•Take hold of the latch plate then slowly and carefully pull out the seat belt.
•Untwist the seat belt and guide it back slowly by hand.
Fasten the seat belt even if you are unable to undo the twist. However, the twist should not be in
part of the seat belt that comes into direct contact with the body. The twist should be corrected
immediately by a qualified workshop.
Fastening and unfastening seat belts
Fig. 38 Inserting the seat belt latch plate into the buckle.
Using seat belts incorrectly increases the risk of severe or fatal injuries.
•Regularly check to see if the seat belt and its related parts are in perfect condition.
•Always keep the seat belt clean.
•Do not allow the belt webbing to become jammed, damaged or to rub on any sharp
edges.
•Always keep the latch plate and slot in the buckle free from foreign bodies and liquids.
WARNING

Fig. 39 Removing the latch plate from the buckle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If worn properly, seat belts hold the vehicle occupants in the correct sitting position during an
accident or braking manoeuvre, providing maximum protection ⇒.
Fastening the seat belts
Fasten seat belts before every trip.
•Always adjust the front seat and head restraint correctly ⇒ Sitting position.
•Engage the rear seat backrest in an upright position ⇒.
•Take hold of the belt and pull it evenly across your chest and pelvis. Do not twist the belt in the
process ⇒.
•Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 38.
•Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
Unfastening the seat belts
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle ⇒ Fig. 39. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
Lockable seat belt
When the belt webbing has been completely retracted and a clicking sound can be heard as the
seat belt is being rolled up, the vehicle is equipped with lockable seat belts. The seat belt locking
function should be used only for fitting certain child restraint systems ⇒ Safe transport of children.
A locked seat belt must be released when a vehicle occupant uses the seat belt.
Seat belt routing
Fig. 40 Correct seat belt routing and head restraint adjustment.
Fig. 41 Correct seat belt routing during pregnancy.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts only provide an optimum level of protection during an accident when they are routed
correctly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt
routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the
seat belt routing is correct ⇒ Fig. 40.
Incorrect seat belt routing can cause severe or fatal injuries in the event of an accident.
•The seat belts only offer best protection when the backrests are in an upright position
and the seat belts have been fastened properly according to the occupant's height.
•Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries
in the event of an accident or sudden braking manoeuvre.
WARNING

Assuming an incorrect sitting position can cause severe or fatal injuries ⇒ Sitting position.
Correct seat belt routing
•The shoulder part of the seat belt must always lie on the centre of the shoulder, never across
the neck, over or under the arm or behind the back.
•The lap part of the seat belt must always lie across the pelvis, never across the stomach.
•The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women the seat belt must be positioned evenly over the chest and as low as
possible over the pelvis. It must lie flat so that no pressure is exerted on the lower body – this
applies in every stage of pregnancy ⇒ Fig. 41.
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
•Seat belt height adjuster for the front seats ⇒ Seat belt height adjuster.
•Height-adjustable front seats ⇒ Sitting position.
If a person's physical build prevents them from routing the seat belt properly, contact a
qualified workshop to find out about any special modifications so that the seat belts and airbags can
provide the optimum level of protection. Volkswagen recommends using a Volkswagen dealership
for this purpose.
Seat belt height adjuster
Fig. 42 Next to the front seats: belt height adjuster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt
on the shoulder so that it can be fastened properly:
•Push the shoulder belt guide together in the direction of the arrows and hold ⇒ Fig. 42.
•Push the shoulder belt guide up or down so that the seat belt lies over the middle of the
shoulder ⇒ Seat belt routing.
•Let go of the shoulder belt guide.
•Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely.
Incorrect seat belt routing can cause severe injuries in the event of an accident or a
sudden braking or driving manoeuvre.
•The seat belts only offer best protection when the backrests are in an upright position
and the seat belts have been fastened properly.
•The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts
from harder body parts in the direction of softer body parts (e.g. stomachyf.
•The shoulder part of the seat belt must lie on the centre of the shoulder and never
under the arm or across the neck.
•The seat belt must lie flat and snugly on the chest.
•The lap part of the seat belt must lie across the pelvis and never across the stomach.
The seat belt must lie flat and snugly on the pelvis. Tighten the belt if necessary.
•For pregnant women, the lap part of the seat belt must be as low as possible over the
pelvis and lie flat around the bulge of the belly.
•Do not twist the belt webbing while the seat belt is being worn.
•Never hold the seat belt away from the body by hand.
•The belt webbing should not lie over hard or fragile objects, such as glasses, pens or
keys.
•Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
WARNING

The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Proactive occupant protection system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The proactive occupant protection system is an assistance system that initiates action to protect
vehicle occupants in dangerous situations. However, the system cannot prevent a collision.
The full range of functions of the proactive occupant protection system will be available only if the
function has been activated in the Infotainment system, no special driving profile has been selected
and there are no malfunctions ⇒ Driving profile selection and 4MOTION Active Control, ⇒ Function 
limitations.
Basic functions
Depending on country-specific legal requirements and also on the vehicle equipment, the following
functions may be initiated, either individually or jointly, in critical situations (e.g. emergency braking
or in the case of oversteering or understeeringyfDVRIDVSHHGRIDSSUR[LPDWHO\NPKPSK\f:
•Temporary tensioning of the fastened front seat belts.
•Automatic closing of the glass roof and side windows down to a gap, depending on the vehicle
equipment.
The belts may be tensioned individually or together depending on the respective critical driving
situations.
Additional information for vehicles with an area monitoring system (Front
Assistyf
In vehicles fitted with the area monitoring system (Front Assistyf ⇒ Area monitoring system (Front 
Assistyf, the probability of a collision with the vehicle ahead is also calculated within the system
limits. The system can trigger the proactive occupant protection system if it detects a probable
collision or initiates strong braking.
Settings in the Infotainment system
The full range of functions of the proactive occupant protection system can be activated and
deactivated in the Infotainment system ⇒ Operation and display in the Infotainment system.
The proactive occupant protection system will be reactivated every time the ignition is switched on.
It may not be possible to operate the setting function if the proactive occupant protection system
has already been adapted to the specific vehicle setup.
Setting in driving profile selection
In vehicles with driving profile selection, the proactive occupant protection system is adapted to the
special vehicle setup of the respective driving profile ⇒ Driving profile selection and 4MOTION 
Active Control.
Function limitations
The proactive occupant protection system will not be available, or will only be available to a limited
extent, in the following situations:
•If there is a fault in the ESC, belt tensioner or in the airbag control unit ⇒ Seat belts or ⇒ Airbag 
system.
•When the TCS or ESC are switched off, and when the vehicle is reversing ⇒ Brake support 
systems.
•The temporary tensioning for the front passenger seat is switched off if the front passenger front
airbag is deactivated.
•If there is a system fault in the area monitoring system (Front Assistyf ⇒ Area monitoring system 
(Front Assistyf.
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt
retractors and belt tensioners are not used correctly, or if they are repaired by a non-
professional. As a result, the belt tensioners may not be triggered when they should, or
they may be triggered unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be
replaced.
WARNING

Troubleshooting
If there is a malfunction in the proactive occupant protection system, the message Proactive
occupant protection unavailable or Proactive occupant protection: function restricted is
shown permanently on the instrument cluster display.
Go to a qualified workshop and have the system checked.
Airbag system
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of front passenger front airbag system
⇒ Indicator lamp
⇒ Description and function of the airbags
⇒ Front airbags
⇒ Switching the front passenger front airbag on and off
⇒ Side airbags
⇒ Curtain airbags
⇒ Knee airbags
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must
always be worn, even when the front seats are equipped with front airbags.
The intelligent technology of the proactive occupant protection system cannot overcome
the laws of physics, and functions only within the limits of the system. Never let the extra
convenience afforded by the proactive occupant protection system tempt you into taking
any risks when driving. The system cannot prevent a collision. The system is not a
substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•The system cannot detect objects in all situations.
•The proactive occupant protection system does not react to people, animals, objects
crossing in front of the vehicle, or objects which are hard to make out.
•Reflective objects such as safety barriers, tunnel entrances, heavy rain and ice can
impair the function of the proactive occupant protection system and thus prevent it
from detecting a collision risk.
•Incorrect system activation can occur.
WARNING
Accidents and injuries can occur if the driver is distracted.
•Never change settings in the Infotainment system when the vehicle is in motion.
WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injuries.
•Never ignore any illuminated warning lamps or text messages.
•Stop the vehicle as soon as it is possible and safe to do so.
WARNING
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle
being damaged.
NOTICE

Types of front passenger front airbag system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Never rely solely on the airbag system for your protection.
•Even if an airbag is triggered, it only offers auxiliary protection.
•The airbag system offers the best level of protection, and reduces the risk of injury,
when seat belts are properly worn ⇒ Seat belts.
•Before every trip, each vehicle occupant must adopt the correct sitting position,
correctly fasten the seat belt belonging to their seat and keep it fastened properly
throughout the trip. This applies to all vehicle occupants and also in urban traffic.
WARNING
The risk of injury increases if there are any objects between the vehicle occupants and the
deployment area of the airbag when it is triggered. This will alter the deployment zone of
the airbag, or the objects will be flung against the body.
•Never hold any objects in your hand or on your lap while the vehicle is in motion.
•Never transport any objects on the front passenger seat. The objects could enter the
deployment zone of the airbag during sudden braking or driving manoeuvres and then
be flung dangerously through the vehicle interior if the airbag is activated.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
WARNING
The airbag system can only be triggered once. The system will have to be replaced if the
airbags have been triggered.
•Airbags that have been triggered, and any affected system parts, must immediately be
replaced with new parts that are approved by Volkswagen for the vehicle.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair
information and qualified personnel.
•Never use recycled airbag components or components that have been taken from end-
of-life vehicles in your vehicle.
•Never alter any components of the airbag system.
WARNING
Fine dust particles or steam may be released when the airbags are triggered. This is
normal and does not mean that there is a fire in the vehicle.
•The fine dust can cause irritation to the skin and eye membranes and cause breathing
difficulties, particularly for people suffering from asthma or people who have (hadyf
other respiratory problems. To help reduce breathing difficulties, get out of the vehicle
or open the windows or doors for more fresh air.
•If you come into contact with the dust, you should wash your hands and face with a
mild soap and water before eating.
•Do not let the dust get into your eyes or into open wounds.
•If dust has entered your eyes, rinse them with water.
WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become
porous. In an accident that triggers the airbag, loose plastic parts can cause serious
injury.
•Never clean the dash panel or the airbag covers with cleansers that contain solvents.
WARNING