emergency VOLKSWAGEN TOUAREG 2011 Owner's Manual

If you happen to press the starter button while trying to lock the steering lock while the ignition is still on, a chime will sound when the driver door is opened. At the same time, a message appears in the instrument cluster display informing you that the ignition is still active.
Switching the ignition on and off
x Push the starter button once to switch on the ignition without depressing the brake pedal ⇒ .
x Push the starter button again to switch off the ignition.
When the ignition is switched on, a chime will sound when the driver door is opened. At the same time, a message appears in the instrument cluster display informing you that the ignition is still active.
Starting and stopping the engine
x Depress the brake pedal.
x Push the starter button to start the engine.
x Push the starter button again to stop the engine.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake pedal when switching on the ignition, as the engine could oth-erwise start immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the engine, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
In vehicles with a diesel engine and Keyless Access, the engine start may be delayed if the engine has to be preheated.
If the ignition is switched on or the engine is running and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving and locking the vehicle from the outside.
Starting the engine

Please perform these steps only in the order listed.

Vehicles without Keyless Ac-
cess Vehicles with Keyless Access
6.
Removing the vehicle key from
the ignition switches off electrical
equipment and activates the
steering column lock.
Opening the doors switches off
electrical equipment and acti-
vates the steering column lock.

Emergency shut-off function
If the engine does not switch off when the vehicle key is turned in the ignition lock or when the starter button is pressed briefly, it must be switched off using the emergency switch-off function.

The steps should only be carried out in the specified order.
Vehicles without Keyless Ac-
cess
Vehicles with Keyless Access
1a. Selector lever in position D/S/R:
turn the vehicle key clockwise or
counterclockwise in the ignition
lock twice within 1 second and
then release the key.
Selector lever in position D/S/R:
at a speed below 10 km/h (6 mph)
and with the brake pedal de-
pressed, press the starter button
twice within a 1 second period
and then release ⇒ .
OR: Hold the vehicle key in the
required position for longer than 2
seconds.
OR: Press and hold the starter
button for longer than 2 seconds.
1b. Selector lever in position N: Turn
the vehicle key in the ignition lock
clockwise or counterclockwise
and then let go of the key.
Selector lever in position N: Irre-
spective of the speed at which the
vehicle is travelling, press the
starter button once ⇒ .
2. The engine switches itself off.

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the engine, and use other warning devices to warn ap-proaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Pedals

Fig. 248 Pedals in vehicles with automatic transmission: 1 Accelerator pedal, 2 brake pedal.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move as soon as the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

WARNING
Improper use of the electronic parking brake can cause accidents and severe injuries.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. Braking distance is much longer, since only the rear wheels are braked. Alwa ys use the foot brake.
x Never press the accelerator pedal when a selector lever position or gear is engaged and the engine is running. The vehicle could begin moving, even if the electronic parking brake is set.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move even if the parking brake is engaged.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the vehicle without first firmly setting the parking brake.
If the vehicle battery is dead, the electronic parking brake cannot be released. Use a jump-start
You may hear noises when setting or releasing the electronic parking brake.
If the electronic parking brake is not used for a while, an automatic system check will occasionally run when the vehicle is parked. This system check makes audible noises.
Parking

inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ESC by pressing the ASR button ⇒ fig. 253. Be sure to switch ASR on again when you no longer need less traction.
ESC can be switched on and off manually in Off-road Mode ⇒  Off-road mode.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slip-pery surface.
When driving forwards on loose surfaces, a special off-road ABS is automatically activated. In this mode, the front wheels could lock briefly. This shortens the braking distance in off-road situations as the wheels dig into loose surfaces. This occurs only when driving straight ahead. When the front wheels are turned, the normal ABS is activated.
Brake Assist (BAS)
The Brake Assist System (BAS) can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be acti-vated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ESC and ASR can help when driving on loose surfaces (such as gravel) and in deep snow. If you get stuck in deep snow, you may be able to get going again by “rocking” the vehicle back and forth. ESC and ASR recognize this special driving situation and automatically increase the speed of the front wheels. Keep pressing the accelerator and let ESC increase the speed of the front wheels to help you keep moving or get moving again.
ASR can be switched on or off manually ⇒  Switching Anti-Slip Regulation (ASR) on and off.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automat-ically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, and battery poles have been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly affected by it done by qualified, trained technicians who have the know-how, experience, documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or de-layed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Driver distraction causes accidents and serious personal injury. Using the instrument cluster or accessing Infotainment System menus while driving can take your attention off the road and cause accidents.
x To help reduce the risk of accidents and injuries, never change settings in the instrument cluster display or use Infotainment System functions unless the vehicle is standing still.

Autonomous Emergency Braking

Fig. 276 In the instrument cluster display. Warning: Distance to vehicle ahead becoming too small.

The Autonomous Emergency Braking function should be deactivated by switching off the Forward Collision Warning system (Front Assist) in following situations:
x When the vehicle is being towed.
x When the vehicle is on a roller test stand.
x When the vehicle is off road, like on construction sites or on race tracks.
x When one of the sensors is defect.
x When the sensors have been damaged, like after a frontal collision accident.
x After several false alarms in a row.
x If the sensors are covered by additional parts, like auxiliary headlights.
x If the vehicle is driving on steep terrain or on or across slopes.
WARNING
Always remember that the Autonomous Emergency Braking function has limits – it will not release you from the responsibility to control and slow down your vehicle.
x The Autonomous Emergency Braking function alone cannot avoid accidents and fatal injuries.
x Under certain circumstances and complex traffic situations the Autonomous Emergency Braking function can perform unwanted braking maneuvers, like in construction sites.
x Soiled or misaligned radar sensors can lead to unwanted braking maneuvers
x The Autonomous Emergency Braking function does not react to people, animals, crossing traffic or vehicles that are approaching you on the same lane.
x Always adjust your speed and the distance you keep between you and the vehicles ahead of you to the road, traffic, weather, and visibility conditions.
x Never follow a vehicle so closely that you cannot stop your vehicle safely, under certain circumstances the automatic braking function cannot bring the vehicle to a stop in time.
x Never allow the closing speed between you and other vehicles to be so high that the Au-tonomous Emergency Braking function may not be able to slow your vehicle safely. If closing speed is too high, you must apply the brakes yourself to reduce the risk of a rear-end crash.
x Always be prepared to takeover the control of the brake and the gas pedal in every situa-tion.
NOTICE
If you notice that the Autonomous Emergency Braking function doesn't work properly or the sensors are damaged, switch off the Forward Collision Warning system (Front Assist) and therefore the Autonomous Emergency Braking function immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the system checked.
If the Autonomous Emergency Braking function initiates a braking maneuver, the hydraulic brak-ing system is under pressure. In this case the braking pedal will feel “harder” and the brake pedal travel will be shorter.
Automatic braking maneuvers can be interrupted by depressing the gas pedal or moving the steering wheel.
The Autonomous Emergency Braking function can slow your vehicle down to a standstill, but not hold your vehicle permanently. When necessary, apply the vehicle brakes!

Should the Autonomous Emergency Braking function not work properly as described here and initiate several false alarms unwanted braking maneuvers in a row, temporarily deactivate the Forward Collision Warning system (Front Assist) and therefore the Autonomous Emergency Braking function. Have the system checked by an authorized Volkswagen dealer or Volkswagen Service Facility.
Special driving situations

Fig. 277