ESP VOLKSWAGEN TOUAREG 2012 Owners Manual

WARNING
Inadequate experience and knowledge of the demands of off-road driving can lead to critical situations and cause serious personal injury.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on, or have doubts about the safety of your route, turn back and take a new route.
x The intelligent technology of the vehicle cannot change the laws of physics. Despite the ABS, adverse terrain can cause instability through blocked wheels – for example, if you brake hard when driving on a loose gravel road. Difficult terrain may also prevent the ESC from doing its job.
x Never operate the vehicle at the limit of its performance ability. Always leave a good safety margin.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road.
x Even terrain that looks easy can be difficult and dangerous, putting you and your passen-gers in a critical situation. It is often best to check an area out on foot first.
x Drive with special care and think ahead in off-road terrain. If you drive too fast, or fail to maneuver the vehicle properly, you could cause personal injury and damage the vehicle.
x Never drive faster than is appropriate for the prevailing terrain and the road, traffic, and weather conditions.
x Never drive too fast across embankments, ramps, or slopes. The vehicle could become airborne. If that happens, you will not be able to steer and can lose control.
x If your vehicle becomes airborne, always keep the front wheels pointing straight ahead. If the wheels are not pointing straight ahead when the vehicle lands, it could roll over.
x Never allow people to stand in front of or behind the vehicle if you have put items such as stones or pieces of wood under the wheels to improve traction on slippery ground. Spinning wheels can turn these items into dangerous flying objects causing serious personal injury.
x Even areas that look harmless can be dangerous. Potholes, ditches, trenches, drop-offs, different kinds of obstacles, and soft or swampy ground often cannot be seen and can be partially or fully covered by water, grass, branches, or other things. Driving over such terrain can cause accidents and severe injuries. Before crossing an unknown area, carefully explore the route you plan to take on foot.
WARNING
Never drive off-road if you are low on fuel. Too little fuel in the tank can cause an accident and serious injuries. You can also run out of fuel in a remote area where getting help is diffi-cult or impossible.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted, especial-ly when driving over bumps, across slopes, and up and down hills. The interruption in fuel flow could stall the engine during a maneuver in difficult terrain and make you lose control of the vehicle.
x Steering and braking assistance as well as ESC and related systems will not work if the engine “sputters” or stalls due to lack of fuel. This can cause loss of vehicle control, espe-cially in difficult terrain.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel.
NOTICE
If the power sunroof or the windows are open when it rains or snows, the interior of the vehicle will get wet and the vehicle may be damaged. Always keep the windows and the power sunroof closed when driving off-road.

d Check the vehicle tool kit. Add tools and other gear based on the special requirements of the trip
you will be taking ⇒  Useful off-road driving equipment.
d Stow luggage as low and flat as possible in the vehicle. Safely secure all loose objects.
Before driving off-road the first time
Before you drive your vehicle off-road, we urge you to take an appropriate off-road driving course. Taking a course is especially important if you have little or no experience driving off-road. Even more experienced off-roaders can benefit from an off-road driving course.
A good course can show you how to handle the vehicle in a wide range of off-road situations and how to more safely deal with difficult terrain Driving off-road demands a different attitude and very different skills compared with highway driving. Your safety and that of your passengers will depend on your
knowledge, skill, and caution as a driver ⇒ .
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist above. Follow commonly accepted safety practices and use common sense.
x All occupants must sit properly and wear safety belts whenever the vehicle is moving.
General rules and good driving practices

WARNING
Off-road driving can be dangerous, can lead to accidents, vehicle damage, stranding in re-mote areas, and serious personal injury.
x Never drive too fast or for terrain and weather conditions.
x Always adjust your speed and driving style to road, terrain, traffic, and weather condi-tions.
x Always avoid sudden, sharp maneuvers that increase the risk of loss of vehicle control or getting stuck.
x When driving off-road look and think ahead, expect the unexpected.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road. Cruise control is designed for highway use. It is completely unsuitable for off-road situations and can even be dangerous when used off-road.
NOTICE
Always make sure the vehicle has enough ground clearance. Severe damage to the underbody can occur if the vehicle bottoms out. The damage could disable the vehicle and leave you stranded.
“Tread lightly” is an educational program designed to increase public awareness of land use regulations and responsibilities in our nation's wilderness areas. Volkswagen supports the U.S. Forest Service and the Bureau of Land Management in encouraging you to preserve our national forests and other public and private lands by “treading lightly”.
Technical terms explained

Fig. 310 Illustration of grade (gradient angle) A and lateral angle B.

WARNING
Driving through snow-covered terrain is very dangerous.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on or have doubts about the safety of your route, turn back and take a new route.
x Potholes, ruts, ditches, drop-offs, and other obstacles are often partially or completely hidden by the snow, especially when it is deep.
x Snow-covered dangers can lead to an accident, serious personal injury, or stranding un-der extreme weather conditions.
x Always adapt driving speed and style to load, terrain, visibility, and weather conditions.
Driving in steep terrain

WARNING
Never try to drive crosswise on a slope, especially one that is too steep for your vehicle. The vehicle could slide sideways and tumble down the slope. To reduce the risk of accidents and serious injuries:
x Never underestimate the difficulties and dangers of driving crosswise on a slope. Never take routes or risks that could put you or your passengers in danger. If you cannot go on or have doubts about the safety of your route, turn back and take a different route.
x When driving crosswise on a hill, the vehicle can lose its hold, slide sideways, tip or turn over and roll down the hill.
x Make certain that the wheels on the downhill side of the vehicle do not run over holes or depressions. Make certain that the wheels on the high side of the vehicle do not run over rocks, tree stumps, or protruding objects.
x Before driving crosswise on a hill, check whether it is possible to steer into the fall line along the selected route. If this is not possible, select a different route. If the vehicle threat-
ens to tip, immediately steer downhill into the fall line and gently accelerate ⇒ fig. 312.
x If the vehicle is stopped a hillside and is laterally tilted, avoid sudden and uncontrolled movement in the vehicle The vehicle can lose its hold, slide sideways, tip, or turn over and roll down the hill.
x If the vehicle is stopped at while pointed crosswise on a steep slope, make certain that no one exits the vehicle through a door on the downhill side. This can shift the vehicle center of gravity to the downhill side. The can tilt or roll over and roll down the hill. To help minimize
this risk, always exit the vehicle through the doors that are facing uphill ⇒ fig. 313.
x When getting out, make certain that doors opened on the uphill side are not closed care-lessly and do not swing shut due to their own weight and injure anybody.
Avoiding deep ruts and depressions

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, and battery poles have been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly affected by it done by qualified, trained technicians who have the know-how, experience, documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or de-layed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If you must work under the vehicle with the wheels on the ground, always make sure that the vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for this purpose and can collapse causing serious personal injury.

WARNING
High voltage systems in the engine compartment can cause electrical shocks or even elec-trocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or being started:
– Never touch ignition cables. Never touch other components of the high-voltage elec-tronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine compart-
ment ⇒  Cleaning the engine compartment.
WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the engine has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotat-ing engine parts. Before starting any work remove your jewelry, take off your necktie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Operating fluids and some materials in the engine compartment can catch fire easily, causing burns and other serious personal injuries!
x Do not smoke.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the engine. These fluids can ignite on hot engine parts and cause injuries.
x If work on the fuel system or the electrical system is necessary:
– Always disconnect the 12 Volt vehicle battery. Make sure the vehicle is unlocked when you disconnect the battery, or the alarm will go off. Never touch the electrical wiring of the ignition system.
– Never work near heaters, water heaters, or other open flames.
x Always have a functional, approved fire extinguisher nearby.

Lights
up Possible cause Proper response
E Engine oil pressure too low.

Engine oil level ranges

⇒ fig. 316 Required action according to the respective engine oil
level:
Range (A) Do not refill oil ⇒ .
Range (B) You may add oil (about 1 pint / 0.5 liters). The oil level
may go into the (A) range, but not above the (A) range.
Range (C)
You must add oil (about 1 quart / 1.0 liter). After adding
oil, make sure that the oil level is about in the middle of
the (B) range.

WARNING
Engine oil can ignite when it touches hot engine parts. This can cause fires, burns, and other severe injuries.
x Never spill oil on the engine. Oil spilled on a cold engine can also cause a fire when the engine warms up.
x Always make certain that you screw the cap of the engine oil filler opening back on tightly after adding oil. This helps prevent engine oil from leaking onto the hot engine when the en-gine is running.
NOTICE
x Do not start the engine if the engine oil level is above range (A). Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the catalytic con-verter and engine can be damaged!
x When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage.
The engine oil level should never be above range (A). Otherwise oil can be drawn in by the crankcase ventilation system and enter the atmosphere via the exhaust system.
Engine oil consumption

WARNING
If you must change the engine oil yourself, be sure to take the following precautions:
x Always wear eye protection.
x To reduce the risk of burns from hot engine oil, let the engine cool down completely be-fore beginning.
x When removing the oil drain plug with your fingers, stay as far away as possible. Always keep your forearm parallel to the ground to help prevent hot oil from running down your arm.
x Drain the oil into a container designed for this purpose, one large enough to hold at least the total amount of oil in your engine.
x To reduce the risk of poisoning, never drain the oil into empty food or beverage contain-ers that might mislead someone into drinking from them.
x Engine oil is poisonous and must be stored out of the reach of children.
x Continuous contact with used engine oil is harmful to your skin. Always protect your skin by washing thoroughly with soap and water.
Before changing the oil, first make sure you know where you can properly dispose of the old oil.
Dispose of the old oil an environmentally-responsible manner. Never dump the old oil on garden soil, in wooded areas, in the street, into streams, rivers, or bodies of water, or down sewage drains.
Recycle used oil by taking it to a collection facility for used engine oil in your area, or contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Volkswagen recommends that you always have your oil and oil filter changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. They have the required expertise and special tools and will dispose of the old oil properly.