ESP VOLKSWAGEN TOUAREG 2013 2.G Service Manual

Introduction
Before using

Before using the cellular telephone (cell phone) control for the first time, CARry out the
following steps. This will enable you to use the cell phone control safely and make full use of
the functions it provides:
d Follow the basic safety instructions Ü.
d Familiarize yourself with the controls.
d Read the instruction manual of the cell phone or audio player you wish to
pair with the unit.

Safety information
.WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver
distraction causes accidents, collisions and serious personal injury!
x Never let yourself be distracted when setting, adjusting, or using the Infotainment System,
when using your cell phone, or when operating the cell phone controls.
x Always drive attentively and responsibly. Use the Infotainment system, your cell phone,
and the cell phone controls only if road, traffic, and weather conditions permit and you will
not be distracted from your driving.
x If you cannot use the Infotainment System, your cell phone, or the cell phone controls
safely while driving, wait until later or find a safe spot where you can pull off the road and
park the vehicle.
x Always set sound volume levels so that you can clearly hear horns, sirens, and other
warning sounds outside the vehicle.
x Setting the sound volume too high may damage your hearing. This applies even if you are
exposed to high volumes for short periods only.
x Your call may be cut off or you may be unable to make calls if you are in an area with no
cell phone network coverage, an area where the network is very weak or, in some cases, in a
tunnel, garage or underpass. This also means that no emergency calls can be made.
x In some countries, an emergency call is supported only if the cell phone is connected to
the telephone control containing an “unlocked” SIM CARd with sufficient credit or if a valid
SIM CARd is in the SIM CARd reader.
.WARNING
The volume may suddenly get louder change when you switch media source or connect a
new audio source.
x Always lower the volume before switching media source or connecting a new audio
source.

.WARNING
A cell phone on the seat, instrument panel or in other places can be thrown around the inside
of the vehicle during a sudden braking maneuver, a crash or other accident and injure vehicle
occupants.
x Never attach a cell phone to, or place it on, a door, the windshield, or above or near the
areas marked “AIRBAG” on the steering wheel, the instrument panel, and the seat backrests,
or between these areas and the vehicle occupants. The cell phone could cause serious injury
in an accident, especially when the airbags inflate.
.WARNING
Always switch off the cell phone when refueling and in areas with a risk of explosion. The
electromagnetic radiation can cause sparks that can ignite fuel vapors and cause a fire.
x The cell phone can automatically log itself into the cell phone network again when the
Bluetooth® connection to the telephone control is interrupted.
.WARNING
If a cell phone not connected to an external aerial is used in the vehicle, electromagnetic
radiation in the interior could exceed limit values. This also applies if the outside antenna is
not installed properly.
x Heart specialists advise that cell phones can adversely affect the way pacemakers work.
Always keep the cell phone and its integrated antenna at least 8 inches (20 cm) away from a
pacemaker.
x Never CARry a cell phone that is switched on in the breast pocket directly over a
pacemaker.
x If you suspect there may be interference with a pacemaker or other medical device, switch
the cell phone off immediately.
.NOTICE
x Your cell phone and the telephone control must always be switched off in areas where
special regulations apply and when the use of cell phones is forbidden. Radiation from a
switched-on mobile phone can interfere with sensitive technical and medical devices,
potentially causing malfunctions or damage to the devices.
x High speeds, poor weather and road conditions as well as the network quality may impair
telephone calls in the vehicle and lead to loss of connection.
General information
When pairing a cell phone with the telephone control using the hands-free profile (HFP) observe the
information for use of a cell phone in the vehicle without connection to the external aerial .
Only use compatible Bluetooth® devices. Information on compatible Bluetooth products is available
from your Volkswagen dealer or on the Internet.
Follow the operational instructions of the mobile phone and the accessory manufacturer.
You may experience poor reception or may be cut off in areas where the signal is weak.

.WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver
distraction causes accidents, collisions and serious personal injury!
x Never pair the cell phone or configure user profiles while driving. Do this only when the
vehicle is parked in a safe place.
x Never let yourself be distracted when setting, adjusting, or using the Infotainment System,
when using your cell phone, or when operating the cell phone controls.
x Always drive attentively and responsibly. Use the Infotainment system, your cell phone,
and the cell phone controls only if road, traffic, and weather conditions permit and you will
not be distracted from your driving.
x If you cannot use the Infotainment System, your cell phone, or the cell phone controls
safely while driving, wait until later or find a safe spot where you can pull off the road and
park the vehicle.
x Always set sound volume levels so that you can clearly hear horns, sirens, and other
warning sounds outside the vehicle.
.For device search, select a location with the likelihood of only a few unknown Bluetooth devices,
for example in the garage. The search range for Bluetooth is approximately 10 meters.
Pairing a cell phone via Bluetooth-HFP
.

x If necessary activate “wait for incoming Bluetooth connections”.
x Hold the cell phone in your hand ready to enter the password within the time limit.
x Select the cell phone from the device list in the vehicle by pressing the corresponding function key.
x Select the required pairing protocol below the cell phone found.
x On the cell phone, confirm the connection queries from the vehicle if required.
x Confirm the 4-digit password displayed on the Infotainment System screen.
x Enter the password on the cell phone within 30 seconds.26
x Confirm password entry.
x If necessary, confirm further queries on the mobile phone.
Pairing procedure if a cell phone has already been paired with the telephone control
x Set the Bluetooth connection to visible on the cell phone , step 1.
x Switch on the ignition.
x Access the SETUP main menu with the SETUP Infotainment button.
x Press the Telephone function key.
x Press the Bluetooth settings function key.
x In the Bluetooth settings menu, press the Search for Bluetooth devices function key.
x If necessary, confirm the query about whether Bluetooth has been activated on the cell phone with
Next .
x CARry out pairing as described , step 3.
Failed pairing
There is no limit on the number of attempts to pair the device with the telephone control.
Linking will not be successful if the password input time limit is exceeded or if the PIN code is entered
incorrectly.
Restart linking if the process fails despite correct entries.
Copying telephone directory to the telephone control
Once pairing has been successfully completed, the telephone directory entries from the cell phone26
are loaded automatically into the data memory of the telephone control Depending on the number of
entries copied, the process can take several minutes.
The telephone directory memory of the telephone control is limited to 5000 entries. Each user profile
can be assigned a maximum of 2000 entries as well as 100 user-created or edited entries.
Automatic connection to a paired cell phone
.

If no name is suggested as you enter text, there is no telephone directory entry matching the
sequence of characters you have entered. Using the  function key, delete characters in the input line
until a name is suggested again. Please take the sorting order into consideration
Selecting displayed entry
Press the # function key to open the menu showing the search results that are still available
⇒ fig. 229.
.Using voice operation, you can also record the name stored in the telephone directory after the
corresponding voice command .
Displaying and editing telephone number

Fig. 230 Editing a telephone number.
.

Lights
up Possible cause Proper response
Engine cannot be started with starter
button (Keyless Access).
Start the engine with the remote control
vehicle key. Take the vehicle to an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility and have the
system checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
.WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn
on the emergency flashers, stop the engine, and use other warning devices to warn
approaching traffic.
.NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Vehicle key positions in the ignition switch

Fig. 241 In the ignition switch: Vehicle key positions.
.

x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights
.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being
engaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release
button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting
from Reverse (R) to Drive (D)). This makes it possible to “rock” the vehicle backwards and forwards if
it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the
lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about
3 mph (5 km/h).
.WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision,
and serious personal injury.
x Never accelerate when moving the selector lever.
x When the engine is running and a drive position is engaged, the vehicle will start to move
as soon as the brake pedal is released.
x Never shift into Reverse or Park when the vehicle is moving.
.WARNING
Unintended vehicle movement can cause serious personal injury.
x Never get out of the driver's seat while the engine is running, especially when the
transmission is in a drive gear. If you must leave your vehicle while the engine is running,
always set the electronic parking brake and shift the transmission into Park (P).
x Never leave the vehicle in Neutral (N). It will roll down hills, whether the engine is running
or not.
x When the engine is running and a drive gear - Drive .(D), Sport Drive (S), or Reverse (R) -
has been selected, press and hold the brake pedal to keep the vehicle from moving. The
vehicle may “creep” and move forward or backward even if the engine is idling slowly.
x Never shift into Reverse .(R) or Park (P) when the vehicle is moving.
.NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few
centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the
vehicle without first setting the electronic parking brake.
.If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your
foot off the accelerator pedal. Wait until the engine speed has dropped to idle speed before moving
the selector lever into a drive gear.
.Leaving the selector lever for a long period of time in any position other than Park (P) when the
ignition is switched off can drain the vehicle battery.

Stopping and starting on hills
If you stop on a hill with the vehicle in gear, you must depress the brake pedal or engage the
electronic parking brake to keep the vehicle from rolling. Do not release the brake pedal or the parking
brake until the vehicle has started to move forwards ⇒ .
Kick-down acceleration
The kick-down feature permits maximum acceleration when the selector lever is in the Drive (D), Sport
Drive (S) or Tiptronic mode.
If you push the accelerator all the way down, the vehicle will automatically downshift, depending on
vehicle speed and engine speed (rpm). This feature lets you take advantage of the full acceleration
capacity of the vehicle ⇒ .
With kick-down actuated, the transmission will stay in the current gear longer and not upshift until the
engine reaches maximum rpm.
.WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads,
resulting in a loss of vehicle control, collisions, and serious personal injury.
x Always adapt your driving to the traffic flow.
.NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to
help prevent the vehicle from rolling backwards. This can cause the automatic transmission to
overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is
not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction
.

Lights
up Possible cause or meaning ⇒  Proper response
"2!+% Brake fluid level too low.