service VOLKSWAGEN TOUAREG 2013 2.G Service Manual

Lights up Possible cause Proper response
h È BRAKE Hill Hold malfunction.
Take the vehicle to an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility and have the
system checked.
k Hill Descent Assist switched on. .


Flashes Possible cause Proper response
k Hill Descent assist is regulating the
speed. .

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
.WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
.NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Hill Hold
.

Switching Park Distance Control on and off manually
x Push the  or ∗ .button once when the ignition is switched on to switch Park Distance Control
on.
x Push the  or ∗ .button again when the ignition is switched on to switch Park Distance Control
off.
The indicator light in the button comes on and stays on as long as the feature is active. The indicator
light in the button comes on and stays on as long as the feature is active.
Switching Park Distance Control on and off automatically
x Automatic activation: Shift into reverse.
x OR: Drive forward slowly (less than about 6 - 9 mph /10 - 15 km/h) and approach to within about
38 inches (95 cm) of an obstacle.
x OR: If the vehicle rolls backwards.
x Automatic deactivation: Drive faster than about 6-9 mph (10 - 15 km/h).
A chime sounds to tell you that the system is on. If the chime does not sound, PDC is not working.
Have the system inspected by an authorized Volkswagen dealer or an authorized Volkswagen Service
Facility.
Special considerations when using Park Distance Control
x In some cases, the Park Distance Control system interprets water and ice on the sensors as an
obstacle. To prevent automatic PDC activation in these cases, you can turn Park Distance Control off
permanently in the Infotainment System .
x If the distance remains the same, the warning tone volume decreases after a few seconds. If a
continuous tone sounds, its volume remains the same.
x If the vehicle moves away from the obstacle, the beeping sound stops automatically. The beep
turns on once more automatically if the vehicle approaches the obstacle again.
x There is no beeping when the transmission is in Park (P) or the electronic parking brake is
engaged.
x The volume of the audible signals can be adjusted by an authorized Volkswagen dealership or an
authorized Volkswagen Service Facility.
.WARNING
Never rely completely on the PDC for information about people and objects that might be in
the way of the vehicle and could be struck by the vehicle causing serious personal injury.
x The PDC sensors have blind spots where they cannot detect people or objects.
x Always watch for people, especially small children and animals, because the sensors may
not always be able to detect them.
.If you hear a long beep lasting about 3 seconds when you first turn PDC on or the indicator light
in the button starts blinking, this means there is a malfunction in the Park Distance Control system.
Switch off the Park Distance Control system with the button and have it immediately checked by an
authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

.WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious
personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility
to the front, sides, and rear.
x Maximum heating output and fast defrosting will only be possible after the engine has
reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the heating and ventilation systems as
well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and
recirculation mode is on, condensation can quickly form on the windows and greatly reduce
visibility.
x Always switch off recirculation mode when it is not needed.
.WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents,
collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long
period of time because no fresh air will come into the passenger compartment.
.NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to
help prevent more damage. Have the air conditioner checked by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen
recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation
system can leave residue on the evaporator and on the dust and pollen active CARbon filter,
resulting in permanent odors whenever the air conditioner is switched on.
.If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep
the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor)
switched on. Press the AC .button.
.When it is very hot and humid outside, water condensation can drip from the air conditioner
evaporator and form a puddle under the vehicle. This is normal and does not indicate a leak.
.Keep the air intake slots in front of the windshield free of ice, snow and leaves in order to
maintain proper functioning of the heating and ventilation systems.
.Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature.
.Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle
battery has been replaced may change or delete system settings (including time, date, personal

Automatic window fog detection
Automatic window fog detection checks whether the windows are fogged up and if necessary
automatically adjusts the air flow to the windshield and side windows or switches on the windshield
heating. If the fan or the air conditioner AC is turned off, automatic window fog detection cannot work
properly.
Residual heat mode
The residual engine heat can be used for a limited time to heat the passenger compartment when the
ignition is switched off.
x Switch off the ignition.
x Push the REST .button. The feature will appear in the Climatronic display.
x Press the REST .button again to switch the feature off early.
The feature is switched off if it is draining the battery too much, and it does off automatically after 30
minutes. The fan speed is reduced to save energy.
Applying driver settings to all climate zones
The driver-side settings for temperature, fan speed, and air distribution can be applied to all of the
other climate zones.
x Push the SYNC .button. The indicator light in the button lights up and the changes are applied to
all climate zones.
x Push the SYNC .button again to cancel the feature.
The synchronization feature is deactivated if individual settings are entered for one of the other
climate zones using the Climatronic control unit. In this case, the indicator light in the SYNC .button
goes out.
Air conditioner does not work
The air conditioner may not switch on for one the following reasons:
x The engine is not running (or a hybrid vehicle is not ready to drive).
x The fan is turned off.
x The air conditioner fuse has blown.
x The ambient air temperature is colder than +38 °F (+3 °C).
x The air conditioner compressor has been temporarily switched off due to excessive engine coolant
temperature.
x There is another malfunction in the vehicle. Have the air conditioner checked by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Special considerations
When it is very hot and humid outside, water condensation can drip from the air conditioner
evaporator and form a puddle under the vehicle. This is normal and does not indicate a leak.
The climate control system adjusts the passenger compartment temperature as fast as possible
considering the outside temperature.
Due to residual moisture in the air conditioner, the windshield may fog up after the engine is
started. Switch on the windshield defroster to help evaporate the condensation as quickly as possible.
The air coming out the vents and flow through the passenger compartment and out through the
vents below the rear window. Do not cover these slots with clothing or other objects.

.WARNING
x Even if empty, portable fuel containers can leak and cause a fire and serious personal
injuries, especially in a crash.
x If, under exceptional circumstances, you must transport a portable fuel container, please
observe the following:
For your safety, we strongly recommend that you do not travel with a portable fuel container
in your vehicle.
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for
example, in the luggage compartment or on the rear hatch). Static electricity can build up
while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel
inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and
during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact
with the container. This will help prevent static electricity from discharging and causing a
fire.
– Always observe local and state or provincial laws about the use, storage, and
transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as
ANSI/ASTM F852-86.
.NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires,
and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel
when your vehicle has a gasoline engine can cause very serious and expensive engine and
fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance. These fuels contain substances that can severely
damage the fuel system and the engine if the engine is started.
x Vehicles with diesel engines must never be refueled or driven with gasoline, kerosene,
heating oil, or other non-specified fuels that have not been expressly approved for use with the
diesel engine. Other kinds of fuel will cause serious damage to the fuel system and the engine
that is not covered by any Volkswagen Limited Warranty.
.Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly,
following all applicable environmental regulations.
.There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility for assistance if necessary.

.WARNING
Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and
serious personal injuries.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted,
especially when driving up an down hills. The interruption in fuel flow could stall the engine
during a maneuver in difficult terrain and make you lose control of the vehicle.
x Steering and braking assistance as well as ESC and related systems will not work if the
engine “sputters” or stalls due to lack of fuel.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel and stalling
in traffic.
.NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the
engine to misfire. This allows unburned fuel to get into the exhaust system and damage the
catalytic converter or the diesel particulate filter.
.NOTICE
If the fuel tank venting system malfunctions and the fuel tank cannot be properly vented before
refueling:
x Gasoline fumes can escape from the fuel filler neck, resulting in temporary odors.
x The fuel nozzle may shut off during refueling and it will take longer to refuel the vehicle.
Only in this situation can you continue to CARefully refuel your vehicle after the fuel nozzle
shuts off.
x See your Authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
your vehicle checked.
.The small arrow next to the gas pump symbol in the fuel gauge shows the side of the vehicle
with the fuel filler flap.
Misfueling guard for diesel vehicles

Fig. 278 With open fuel cap: Misfueling guard in the fuel filler neck
.

The fuel filler neck of diesel vehicles is equipped with a misfueling guard ⇒ fig. 278. The misfueling
guard helps prevent filling the fuel tank of a diesel vehicle with gasoline, because the guard makes it
difficult to insert any type of filler nozzle other than the type commonly used for diesel fuel.
Damaged, worn out, or incorrect nozzles, as well as other means of refueling (portable fuel
containers, for example) will generally not open the misfueling guard and fuel from these sources
cannot easily flow into the tank. Using these incorrect or non-standard nozzles to refuel your diesel
vehicle can cause fuel spills, which can cause fires, explosions, burns, and other severe injuries.
The misfueling guard can generally only be properly opened with a correct nozzle from a standard
diesel fuel pump. Under certain circumstances it may be necessary to turn the nozzle back and forth
slightly with light pressure to open the misfueling guard. If the misfueling guard cannot be opened this
way, see the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility and
have the fuel system checked.
.WARNING
Spilled fuel can cause fires, explosions, burns, and other severe injuries.
x Do not refuel from devices other than correct, undamaged standard diesel fuel pump
nozzles.
x Always stop refueling once the pump nozzle switches off so that the tank does not
overflow.
.NOTICE
x It is your responsibility to put the right fuel in your vehicle and any damage that results is
not covered under the Emissions warranties or any other Volkswagen Limited Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same
applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic
part. Wash the contaminated vehicle parts right away with soap and warm water to help
prevent leaks and serious damage.
x Never force a fuel nozzle in the misfueling guard. If you have problems inserting a fuel
nozzle, first check to make sure you are using the correct diesel fuel. If you are, go to a pump
with the standard diesel nozzle. Forcing a fuel nozzle in the misfueling guard can damage it so
that it can no longer help prevent misfueling.
Fuel capacities
.

If quality gasoline with additives that do not contain metal is not available or engine malfunctions
occur, you should add the required additives while refueling ⇒ .
Not all gasoline additives are effective. Using the wrong additives can cause significant and expensive
damage to the engine and the catalytic converter. Never use additives that contain metal. Please note
that metal can be included in some aftermarket gasoline additives that are available to be added to
gasoline during or after refueling to help improve knock resistance or increase the octane rating.
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well
as instructions on how to use them are available from your authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not add any other gasoline additives.
.NOTICE
You can damage the engine by using incorrect additives.
x Using incorrect gasoline additives can cause extensive engine damage as well as damage
to the catalytic converter.
x If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with
the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and
heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline
with the required octane rating as soon as possible.
x Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel
contains high concentrations of metallic additives. Engine damage could result.
x Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic
additives can affect the performance of the catalytic converter and cause extensive damage to
it.
Diesel fuel
.

Cold diesel engines normally produce louder noises during winter conditions than during warmer
periods. In addition, the exhaust gases may be light blue in color until the engine has warmed up. The
exhaust gas volume varies depending on the outside temperature.
Do not let your diesel engine idle unnecessarily after a cold start. Driving off slowly will shorten the
warm-up period.
.WARNING
Starting fluids can explode and cause a run-away vehicle condition.
x Never use starting assist fluids.
.NOTICE
x The vehicle's diesel engine was designed solely for use with ULSD fuel. For this reason,
never use gasoline, heating oil, or other fuels that have not been expressly approved for use
with the diesel engine. These fuels contain substances that will severely damage the fuel
system and the engine. Such damage will not be covered by any Volkswagen Limited
Warranty.
x If you put any amount of the incorrect fuel in the fuel tank, do not start the engine under any
circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
x If diesel fuel should get on any rubber hose, it must be wiped off immediately. The same
applies if diesel fuel gets onto other parts of the vehicle, especially paint, tires, or a plastic
part. Wash the contaminated vehicle parts right away with soap and warm water to help
prevent leaks and serious damage.
x The vehicle is designed to run on diesel fuel containing methyl ester bio diesel in
concentrations of 5% or less. Never use methyl ester bio diesel in blend levels higher than 5%
(5% methyl ester blends are sometimes designated or labeled as B5). The properties of methyl
ester bio diesel blends in levels greater than 5% may cause serious damage to the fuel
injection system and to the engine. This could lead to expensive repairs that will not be
covered by any Volkswagen Limited Warranty.
x Damage to the engine and fuel system and performance problems caused by using fuels
that are different from those specified above or by using “starting assist fluids” are not the
responsibility of Volkswagen and are not covered under the Emission warranties or any other
Volkswagen Limited Warranty.

Lights up Possible cause or meaning ⇒  Proper response
b No engine restart possible! AdBlue fill
level too low.
Stop the vehicle at a safe and appropriate
place with level pavement and refuel
AdBlue
b
No engine restart possible! AdBlue-
system malfunction.
Have the system checked by an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility.
together
with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated
number of miles or kilometers Volkswagen
recommends going to an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility.
b
AdBlue system malfunctioning or not
filled standard AdBlue.
Have the system checked by an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility.
together
with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated
number of miles or kilometers Volkswagen
recommends taking the vehicle to an
authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not
filled standard AdBlue.
Have the system checked by an authorized
Volkswagen dealer or an authorized
Volkswagen Service Facility.
together
with
>

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
.WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
.NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information
.