Service VOLKSWAGEN TOUAREG 2014 2.G Repair Manual

Lights up Possible cause or meaning ⇒ Proper response
b No engine restart possible! AdBlue fill level too low.
Stop the vehicle at a safe and appropriate place with level pavement and refuel AdBlue
b
No engine restart possible! AdBlue-system malfunction.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends going to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
b AdBlue level is low.
Refill the AdBlue tank within the indicated number of miles or kilometers. Volkswagen recommends taking the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
b
AdBlue system malfunctioning or not filled standard AdBlue.
Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
together with
>
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information

AdBlue is stored in a separate tank of the vehicle and should be refilled under normal driving conditions during service according to the maintenance schedule. The AdBlue tank holds slightly less than 5 gallons (20 liters).
AdBlue consumption depends on the individual driving style, system operating temperature, and outside air temperature. Therefore in rare cases AdBlue may have to be refilled between service events.
Starting with a remaining range of about 1500 miles (2400 km), a reminder to refill AdBlue is displayed
in the instrument cluster ⇒ Refilling AdBlue. If you ignore the last refill reminder, it is impossible to
start the engine again after it is switched off ⇒ Warning and indicator lights.
Volkswagen recommends that you have the AdBlue tank refilled by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. If no authorized Volkswagen dealer or authorized Volkswagen Service Facility or other qualified workshop is available, you should refill at least 1.5 gallons (5.7 liters) of AdBlue (3 AdBlue bottles). Refill only the type of AdBlue that Volkswagen has explicitly approved for your vehicle.
If warning lights b and > both come on together, there is a malfunction. Volkswagen recommends that you take the vehicle to the closest qualified workshop.
AdBlue® is a registered trademark of the German Association of the Automotive Industry (VDA) in the United States, Germany, the European Union and in other countries.
Refilling AdBlue

Fig. 290 Luggage compartment with collapsible spare tire and AdBlue tank.

Fig. 291 AdBlue tank with filler neck cap and refill container.

x Do not start the engine for 30 seconds!
WARNING
Store AdBlue only in its closed original container and in a safe place.
x To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers that might mislead someone into drinking from them.
x Always store AdBlue outside the reach of children.
NOTICE
x Use only AdBlue that has been explicitly approved by Volkswagen. Using other types of AdBlue can damage your vehicle's engine.
x Never mix water or any other substances or additives with AdBlue. Damage caused by such additives will not be covered by any Volkswagen Limited Warranty.
x Never put AdBlue into the diesel fuel tank! Otherwise the engine may be damaged!
x Do not carry a refill container in the vehicle all the time or routinely. Due to temperature fluctuations and damage, the container could start leaking and the AdBlue could damage the vehicle interior.
Dispose of the refill container in an environmentally-responsible manner.
Appropriate AdBlue refill containers can be obtained from an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

WARNING
Off-road driving can be dangerous, can lead to accidents, vehicle damage, stranding in remote areas, and serious personal injury.
x Never drive too fast or for terrain and weather conditions.
x Always adjust your speed and driving style to road, terrain, traffic, and weather conditions.
x Always avoid sudden, sharp maneuvers that increase the risk of loss of vehicle control or getting stuck.
x When driving off-road look and think ahead, expect the unexpected.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road. Cruise control is designed for highway use. It is completely unsuitable for off-road situations and can even be dangerous when used off-road.
NOTICE
Always make sure the vehicle has enough ground clearance. Severe damage to the underbody can occur if the vehicle bottoms out. The damage could disable the vehicle and leave you stranded.
“Tread lightly” is an educational program designed to increase public awareness of land use regulations and responsibilities in our nation's wilderness areas. Volkswagen supports the U.S. Forest Service and the Bureau of Land Management in encouraging you to preserve our national forests and other public and private lands by “treading lightly”.
Technical terms explained

Fig. 292 Illustration of grade (gradient angle) A and lateral angle B.

Headlight washer system instructions
Do not use the headlight washer system when driving through water. Things in the water can enter into the openings when the washer nozzles are extended. This can prevent the washer nozzles from retracting to their normal position. If this should happen, carefully remove the objects.
After driving through water
x After crossing through deep water, stop the engine and check the oil dipstick. If there are beads of water on the oil dipstick or the oil level has increased, do not start the engine. Change the engine oil immediately. Depending on the amount of water in the oil, running or starting the engine can result in engine failure or serious engine damage.
x Always dry the brakes by braking a couple of times.
x After driving through water, have the vehicle drive train and electrical system thoroughly inspected for damage by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Flowing water is very powerful and can sweep your vehicle away. This can lead create an extremely dangerous situation and cause an accident with serious personal injuries.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on or have doubts about the safety of your route, turn back and take a new route.
x Never stop in the water.
x If water gets into the engine, your vehicle can break down. You will lose control of a broken down vehicle, and it can be swept away.
x Soft surfaces, mud, underwater obstacles, and holes can cause accidents and can cause the vehicle to break down in the water. This can lead pose extreme danger.
x Rapidly flowing water can develop strong forces that can pull the vehicle downstream. This can cause accidents and fatal injuries.
x Drive through water only where the banks and bottom are firm enough and the water is shallower at all points than the maximum permissible fording depth for your vehicle
⇒ table 488.
NOTICE
x Vehicle components such as the engine, drive train, suspension or electrical system may be severely damaged by driving through water.
x Avoid stopping in deep water. This can let water get inside the vehicle.
x On soft ground, the tires dig into the surface. This reduces fording depth. Make sure that the ground is sufficiently firm.
x Avoid creating a bow wave in front of the vehicle while driving through water. A bow wave could force its way into the engine air intake duct and seriously damage the engine.
x If you even briefly exceed the maximum fording depth when driving through water, severe engine damage will result. This engine damage will lead to a vehicle breakdown. This can disable the vehicle in the water.
x Never drive over salt flats or through salt or salty water. Salt causes vehicle corrosion. Rinse all parts of the vehicle that were exposed to salt or salt water right away with fresh water.
Driving over snow-covered terrain

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, and battery poles have been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly affected by it done by qualified, trained technicians who have the know-how, experience, documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or delayed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If you must work under the vehicle with the wheels on the ground, always make sure that the vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for this purpose and can collapse causing serious personal injury.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always follow commonly accepted safety practices and use common sense. Never risk personal injury.
x Never perform any work in the engine compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may result from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or coolant escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Apply the electronic parking brake and shift the transmission into Park (P).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter button.
– Always keep children and others away from the engine compartment and never leave them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot parts of the engine or exhaust system can cause a fire.

NOTICE
When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage!
Fluid leaks are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.
Warning light

Engine oil quality is based not only on requirements for engines and exhaust treatment systems, but also on fuel quality. Engine oil comes into contact with fuel and fuel residue in all internal combustion engines, causing engine oil to age and its lubricating qualities to deteriorate.
Your engine was factory-filled with a high-quality, “synthetic” all-season engine oil that meets strict Volkswagen oil quality standards and has a viscosity grade of SAE 5W-40. You can use this oil for normal driving in all temperatures.
If you need to add oil between oil changes, use only a high quality oil that expressly complies with the Volkswagen oil quality standard specified for your vehicle's engine:

Engines Engine oil specification
Gasoline engines and hybrid vehicles
VW 502 00, VW 503 00, VW 504 00
Diesel engines VW 504 00, VW 507 00
At the time this Manual was printed, the engine oils available in the U.S. that meet these Volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet Volkswagen standards. Always use an approved oil that expressly complies with the Volkswagen oil quality standard that applies to your vehicle's engine.
General recommendations:
If “synthetic” oil that meets the applicable Volkswagen oil quality standard with viscosity grade SAE 5W-40 or SAE 5W-30 is not available in your area, be sure to use a viscosity grade suitable for the climate, season, and operating conditions that exist where the vehicle is used. Make sure the oil meets the quality standard listed in Engine oils are constantly being improved. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are always up-to-date regarding new developments and changes. Volkswagen therefore recommends that you have the engine oil changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
NOTICE
x If you need to add oil and there is none available that meets the Volkswagen oil quality standard your engine requires, you may add a total of no more than 1/2 quart (0.5 liter) of a high-quality “synthetic” oil that meets ACEA A3 specifications and has a viscosity grade of SAE 5W40 or SAE 5W30.
x Use only a high quality engine oil that expressly complies with the Volkswagen oil quality standard specified for your vehicle's engine. Using any other oil can cause serious engine damage that will not be covered by any Volkswagen Limited Warranty.
x Do not mix any lubricants or other additives into the engine oil. Doing so can cause engine damage! Damage caused by these kinds of additives are not covered by any Volkswagen Limited Warranty.
Engine oil capacities

– OR: Press the Settings and then press the Service/Control .
4. Required steps after reading the engine oil level :
(A): Do not add any oil ⇒ . Continue with step 12.
(B): Oil may be added (about 1 pint / 0.5 liter). Continue with step 6 to step 12.
(C): You must add oil (about 1 quart / 1.0 liter). Continue with step 6 to step 12.
5. Open the engine hood