VOLKSWAGEN TOUAREG 2017 Owner´s Manual

Functions during a telephone call

When a connection is made to a dialed telephone number, the PHONE main menu changes to the
telephone call view ⇒ fig. 240.
Holding a call34
x Press the 5 function key to “mute” the current telephone call (display: Call being held).
x Press the  function key to resume the call.
While a call is being held, no sound is transmitted. Conversations in the vehicle cannot be heard by the other party.
Ending a telephone call
x Press the ^ function key to end the current call.
The PHONE main menu is displayed again ⇒ fig. 239.
DTMF tones
Every telephone button has a specific DTMF tone assigned to it. DTMF tones are used, for example, to send a password or to select an employee in a call center or to access the voice mail.
x If you are asked to enter a sequence of characters during a telephone call, open the keypad by
pressing the o function key and enter the characters ⇒ fig. 241.
Making an additional call, “toggling calls” and “call waiting”

Fig. 242 Telephone call with call on hold.

“Call waiting”: accepting an additional incoming call
x If another party calls while you are already on the telephone, the new caller's telephone number or name appears in the second line of the screen (display: Waiting).
x To reject the new call, press the ^ function key in the Waiting line.
x OR: To take the new call as an additional call, press the function key  in the Call on hold line.
If you take the new call, the first call is put on hold, but not ended (in ⇒ fig. 242: Call being held).
“Toggling”: changing between 2 parties
While you have 2 active calls, Call being held is shown in the line of the party who is on hold.
x Press the  function key in the Call being held line to resume this call and put the other call on “hold”.
x OR: To end one of the calls, press the function key ^ in the line for that call.
During any call, it is only possible to hold one additional call. Several parties can be brought together
in a conference call ⇒ page 384.
If functions such as “toggling” and “conference” are used, the active call is shown first. If a call in the list is ended, the order of the calls in the list could be refreshed.
Making a conference call

Fig. 243 Adding another party to a conference call.

Fig. 244 Detailed view of a conference call.

Settings

Function key: Effect
Telephone ID38: Display of IMEI (telephone ID, serial number). If a mobile
phone is paired via Bluetooth rSAP or a SIM card is inserted in the SIM
card reader, the telephone ID of the telephone control will be displayed. If
a mobile phone is paired via Bluetooth HFP, the telephone ID of the mo-
bile phone is displayed ⇒  Bluetooth profiles.
Call options : Function settings for telephone calls that are made via the
telephone control
SIM PIN settings38: Setting for use of the SIM PIN for the connection with
a mobile phone.
Speed dial buttons : Set the telephone numbers for the speed dial buttons
SMS settings38: Setting for receiving and sending SMS from the vehicle.
Call forwarding38: Setting for forwarding incoming calls.
Automatic network selection38: Available mobile phone networks are dis-
played and can be selected. Logging on may not be possible due to re-
strictions for the SIM card being used. If the user profile is changed, the
setting is reset to automatic if necessary.
Switch off telephone38: Switch the telephone control on or off.

Call options

Function key: Effect
Call waiting39: You are informed about an incoming call during a telephone
call visually and audibly.
Show my number for outgoing calls39: Setting defining whether your own
telephone number is displayed to the person you are calling or is sup-
pressed. This function is not supported by all mobile phone network opera-
tors.
Automatic redial39: A telephone number is automatically dialed up to five
times when the line is busy.
Automatic call acceptance : Automatic pickup of an incoming call after the
third “ring”.
Caller ID : Anonymous display of the telephone number or the name on the
Infotainment System screen for outgoing and incoming calls.
Conference call/Hold call/Call waiting39: Enables “Hold”, “toggling” and
conference functions. In certain mobile phone networks, this feature can
cause the call to break up or result in functional problems.

Overview of Bluetooth settings menu

Function key: Effect
Search for audio player : Search for visible Bluetooth audio players within
range of the telephone control. = Bluetooth-Audio (A2DP) must be acti-
vated in the Bluetooth settings menu
Search for all Bluetooth devices : Search for visible Bluetooth devices with-
in range of the telephone control.
Bluetooth settings : Press to open Bluetooth settings menu

Bluetooth settings

Function key: Effect
Bluetooth : Switch the telephone control Bluetooth feature on and off with
the

Function key: Effect

Car phone40: Device paired via Bluetooth rSAP ⇒  Bluetooth pro-
files. Press the function key to make a connection; for instance, to
switch from HFP to rSAP

Hands-free function : Device paired via Bluetooth HFP Press the
function key to set up a connection.
Audio player : Device paired via Bluetooth A2DP. Press the function
key to also pair a paired mobile phone with the telephone control as
an audio player.
Delete all external devices : Deletes all paired devices after confirmation.
Display recently found devices : Displays the devices most recently found
by the telephone control.

40 country specific

Starting and stopping the engine