service VOLKSWAGEN TOUAREG 2017 Owner´s Manual

WARNING
Driving when the brake booster is not working increases stopping distances and can cause accidents and serious personal injuries.
x Never let the vehicle coast when the engine is switched off.
x If the brake booster is not working (such as when the vehicle is being towed), a lot more pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes will substantially reduce braking performance, increase stopping distance, and can cause complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same time. The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems

mance, increases stopping distances and can even cause total brake failure. Your safety and the
safety of others depends on brakes that are working properly at all times ⇒ .
Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you expressly use brake fluid that conforms to quality standard VW Standard 501 14 for optimum performance of the brake system. Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for your vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high-quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake sys-tem.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW Stand-ard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it impossi-ble to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid reser-voir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking per-formance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that ex-pressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the brake system and reduce its effectiveness. If the container does not say that the brake fluid complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.

Adjust the tire pressure
The proper tire pressure helps reduce rolling resistance as well as fuel consumption.
When purchasing new tires, always make sure that the tires are optimized for lower rolling resistance.
Use low viscosity engine oil
Fully “synthetic,” low viscosity engine oils that expressly comply with Volkswagen oil quality standards reduce fuel consumption. Low viscosity engine oils reduce the frictional resistance on the engine and are distributed more evenly and quickly, particularly when cold-starting the engine. The effect is partic-ularly apparent in vehicles that frequently travel short distances.
Always ensure the right engine oil level is maintained and keep to the scheduled service intervals (engine oil changes).
Make sure the engine oil that you purchase expressly complies with Volkswagen oil quality standards and is the oil approved by Volkswagen for your vehicle.
Avoid unnecessary weight
The lighter the vehicle, the more economical and eco-friendly it will be. For example, an extra 220 lbs (100 kg) of weight increases fuel consumption by up to 1 pint per 60 miles (0.3 l/100 km).
Remove all unnecessary items and unnecessary dead weight from the vehicle.
Remove unnecessary aftermarket components
The more aerodynamic the vehicle, the less fuel it will consume. Aftermarket components such as bicycle racks reduce its aerodynamic performance.
Therefore, remove unnecessary structures and unused rack systems, particularly if planning to drive at higher speeds.
See additional tips on using your hybrid drive to help reduce fuel consumption.

Flashes Possible cause Proper response
locked/unlocked. switch it on again. Heed any
messages shown in the instru-
ment cluster display, if applica-
ble.
On vehicles with Keyless Ac-
cess, press the starter button
briefly twice in a row without
depressing the brake or clutch
pedal. Do not drive any farther
if the steering column remains
locked after you switch on the
ignition. Contact your authorized
Volkswagen dealer or an author-
ized Volkswagen Service Facility
for assistance.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Steering system information

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, and battery poles have been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly affected by it done by qualified, trained technicians who have the know-how, experience, documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or de-layed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Driver distraction causes accidents and serious personal injury. Using the instrument cluster or accessing Infotainment System menus while driving can take your attention off the road and cause accidents.
x To help reduce the risk of accidents and injuries, never change settings in the instrument cluster display or use Infotainment System functions unless the vehicle is standing still.

Warning messages
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
Warning lights and text messages are shown in the instrument cluster display. Acoustic warnings may also sound at the same time.

Lights
up
Warnings in the in-
strument cluster dis-
play
Proper response
∋
Fault in the hybrid sys-
tem: stop the vehicle at
a safe location!
Stop the vehicle in a safe place as
soon as it is safe to do so.
∋
Fault in the hybrid sys-
tem: Workshop!
See an authorized Volkswagen dealer
or an authorized Volkswagen Service
Facility.
Hybrid battery is charg-
ing, leave engine run-
ning.
While this message appears, do not
stop the engine.
2%!$9 Electric drive is
READY.
Never leave the vehicle parked in the
ready position. Remove the remote
control vehicle key out of the ignition
or for vehicle with Keyless Access
press the starter button ⇒ page 395.
When leaving the vehicle always take
the remote control vehicle key with
you.
%

Maintenance of the high-voltage battery
Other than taking the vehicle in for scheduled maintenance to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on hybrid vehicles, there is nothing that the vehicle driver has to do to maintain the high-voltage battery.
The maintenance connection for the high-voltage battery is under the luggage compartment floor under an orange cover. This connection is only for scheduled maintenance, which must be performed only by specially trained service technicians. There is no need to remove the connector at any time
when the vehicle is being used ⇒ 
WARNING
The high-voltage hybrid electrical system is dangerous and can cause burns, other serious personal injuries, electrocution and death.
x Never open, service, repair, or disconnect the high-voltage hybrid battery.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-voltage battery and battery poles, especially if the cables, battery, or battery poles have been damaged in a crash or in some other way.
x Always have work on the hybrid electrical system and on systems that could be indirectly affected by it done by qualified, trained technicians, who have the know-how, experience, documentation, and tools to do the work safely.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x If the 12 Volt vehicle battery is disconnected or dead or has been replaced, there is a possi-bility that the combustion engine will not automatically switch off when the vehicle is powered by the electric motor. If this situation persists for several days, take the vehicle to an author-ized Volkswagen dealer or an authorized Volkswagen Service Facility that is qualified to do work on hybrid vehicles.
x Never transport water or other liquids or fluids in open containers, such as an aquarium. If liquid is spilled in the luggage compartment, this can cause short circuits or damage the high-voltage battery.
NOTICE
Never block or cover the cooling air vents for the high-voltage hybrid battery under the rear seat. Blocking or covering these vents can damage the high-voltage battery.

WARNING
Always remember that the Adaptive Cruise Control has limits – Using Adaptive Cruise Con-trol when it is not possible to drive safely at a constant speed can be dangerous and can lead to an accident and serious personal injury.
x Adaptive Cruise Control will not slow the vehicle down or maintain the set distance when you drive towards an obstacle or something on or near the road that is not moving, such as vehicles stopped in a traffic jam, a stalled or disabled vehicle.
x Always adjust your speed and the distance you keep between you and the vehicles ahead of you to the road, traffic, weather, and visibility conditions.
x Never use Adaptive Cruise Control on steep, winding, or slippery roads (such gravel roads, wet roads, or snowy or icy roads) or on roads with standing water.
x Never use Adaptive Cruise Control when driving in heavy or varying stop-and-go traffic.
x Never use Adaptive Cruise Control when driving off-road or on unpaved roads.
x Always remember that the Adaptive Cruise Control cannot detect a vehicle that is driving towards you in your traffic lane and that it cannot detect narrow vehicles such as motorcy-cles and bicycles.
x Never follow a vehicle so closely that you cannot stop your vehicle safely. The Adaptive Cruise Control cannot slow or brake the vehicle safely when you follow another vehicle too closely. Always remember that the Adaptive Cruise Control has a braking power that is only about 30% of the vehicle's maximum braking ability, under certain circumstances the auto-matic braking function cannot bring the vehicle to a stop in time.
x Always turn off Adaptive Cruise Control when entering turn lanes, exit lanes and construc-tion zones or in similar situations because the vehicle will automatically accelerate to the stored speed when the road ahead is clear.
x To help prevent unintended operation of Adaptive Cruise Control, switch the system off when it is not being used.
x It is dangerous to use the Resume feature when the previously set speed is too high for the existing road, traffic, or weather conditions.
x When traveling downhill, the Adaptive Cruise Control may not be able to maintain a con-stant speed. The vehicle will speed up because of its own weight. Downshift and/or use the foot brake to slow the vehicle.
x Never allow the closing speed between you and other vehicles to be so high that the Adaptive Cruise Control may not be able to slow your vehicle safely. If closing speed is too high, you must apply the brakes yourself to reduce the risk of a rear-end crash.
x If a driver intervention warning appears in the instrument cluster display, immediately takeover the control of the brake and gas pedals and low down the vehicle or bring it to stop when necessary and according to the traffic situation.
x If a Forward Collision Warning system (Front Assist) collision warning appears in the instrument cluster display, immediately takeover the control of the brake and gas pedals and low down the vehicle or bring it to stop when necessary and according to the traffic situation.
x Always be prepared to takeover the control of the brake and the gas pedal in every situa-tion.
NOTICE
If you suspect that ACC and the Forward Collision Warning system (Front Assist) don't work properly or the sensors are damaged, switch off ACC immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the ACC system checked.

There are 2 radar sensors next to the fog lights on the vehicle front (3). These can detect moving vehicles up to 590 ft (180 m) in front of your vehicle.
The areas of the sensors (2) and (3) and the camera (1) must not be spray painted on or covered by stickers or other objects, since this can lead to a malfunction of the Adaptive Cruise Control (ACC) and the Front Assist system.
NOTICE
If you notice that Adaptive Cruise Control (ACC) or Front Assist doesn't work properly or the sensors are damaged, switch off ACC immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the ACC system checked.
x The sensors can be damaged or become misaligned in low speed impacts and parking maneuvers. Damaged or misaligned sensors can cause ACC or Front Assist to malfunction.
x To help make sure that the system works properly, always keep the sensors clean, free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from the sensors.
x For Declaration of Compliance to United States FCC and Industry Canada regulations
Always keep the area of the Front Assist camera clear of ice and snow.
Switching ACC on and off

Fig. 272 On the steering wheel column: Lever for Adaptive Cruise Control.

Fig. 273 Lever for Adaptive Cruise Control: Setting the distance (time intervals)

WARNING
The Forward Collision Warning system (Front Assist) technology cannot overcome the laws of physics and system-related limits. The driver is always responsible for braking in time. If the Forward Collision Warning system issues a warning, immediately apply the brake to slow the vehicle down or avoid the obstacle, depending on the traffic situation.
x Always adjust your speed and driving style to road, traffic, weather, and visibility condi-tions.
x The Forward Collision Warning system cannot prevent accidents and serious injuries on its own.
x The Forward Collision Warning system can issue unnecessary warnings in certain com-plex driving situations, for example, at traffic islands.
x The Forward Collision Warning system can issue unnecessary warnings when its function is impaired, for example, if the radar sensor is dirty or if the position of the radar sensor has been changed.
x The Forward Collision Warning system does not react to people, animals, or vehicles crossing or approaching in the same lane.
x Always be prepared to take full control of the vehicle at all times.
NOTICE
If you notice that the Forward Collision Warning system (Front Assist) doesn't work properly or the sensors are damaged, switch off the Forward Collision Warning system (Front Assist) immediately.
x Go see an authorized Volkswagen dealer or Volkswagen Service Facility for assistance and have the Forward Collision Warning system (Front Assist) checked.
If the Forward Collision Warning system (Front Assist) initiates a braking maneuver, the hydraulic braking system is under pressure. In this case the braking pedal will feel “harder” and the brake pedal travel will be shorter.
Automatic braking maneuvers can be interrupted by depressing the gas pedal or moving the steering wheel.
Deactivate the Forward Collision Warning system if it does not work as described in this chapter, for example, if multiple unwanted warnings occur. Have the system checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Temporarily switch off the Forward Collision Warning system (Front
Assist) in the following situations