ignition VOLKSWAGEN TRANSPORTER 2011 Owners Manual

Lit up Possible cause Solution
Drive in 4th gear (manual gearbox) or in gear D (DSG® dual clutch gearbox) at a speed of at
Diesel particulate filter has become satura-least 70 km/h (43 mph) for approximately 15 mi-nutes. ted with soot (except for courier vehicles). Observe the valid speed limits &. Go to the nearest qualified workshop if the indi-cator lamp still does not go out 409.
If possible, do not switch off the engine.
Only for specially equipped courier vehi-Please observe the applicable regulations for switching off the engine in special traffic situa-cles: lions (e.g. at level The indicator diesel particulate filter is being regenerated. lamp switches off when the diesel particulate fil-ter has been regenerated.
Flashes Possible cause Solution
Fault in engine management system (diesel The engine should be checked by a qualified } engine).
Misfiring, which damages the catalytic con-vert er.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Please observe legal requirements If cleaning the diesel particulate filter when in traffic.
• Follow driving recommendation only if visibility, weather, road and traffic conditions are suitable.
• Do not endanger other vehicles on the road.
A WARNING
The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Car-bon monoxide can cause people to lose con-sclousness. lt can also cause death.
• Never start or run the engine In unventlla-ted or closed spaces.
• Never leave the engine running If you leave the vehicle unattended.
Catalytic converter
,..-('n First read and observe the introductory L-J,:.U Information and safety warnings & on page 407.
408 I Cleaning and maintenance
workshop as soon as possible.
Decrease speed. Drive carefully to the next qualified workshop. The engine should be checked.
CD
To avoid damage to your vehicle, always ob-serve the Indicator lamps and associated warn-Ing texts.
m If the indicator lamps -.. c or EPC are lit up, L!J fuel consumption may be higher and engine performance reduced. The catalytic converter is used for exhaust gas post-treatment and helps to reduce exhaust emis-sions. To help ensure long-term functionality in the exhaust system and the catalytic converter: .,.

Making you and your vehicle safe
8S0.00)7
Fig. 289 In the middle of the dash panel: hazard warning light switch.
f"'""'('n First read and observe the Introductory L-lo:.U Information and safety warnings Lb. on page 411.
Observe any legislation concerning the safety of a broken down vehicle. For example, many countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility waistcoat =>page 413.
Checklist
To ensure your own safety and the safety of your passengers, observe the following actions in the specified order => &:
1. Stop the vehicle at a safe distance away from moving traffic and on a suitable sur-face=>&.
2. Switch on the hazard warning lights using button =>Fig. 289.
3. Apply the handbrake =>page 269.
4. Select the neutral position or move the se-lector lever to P =>page 260.
5. Stop the engine and remove the key from the ignition =>page 257.
6. Ensure that all occupants exit the vehicle and go straight to a safe place away from moving traffic, e.g. behind the safety barrier.
7. Take all vehicle keys with you when you leave the vehicle.
8. Place the warning triangle in position to draw the attention of other road users to your vehicle.
9. Allow the engine to cool down and seek ex-pert assistance.
4121 If and when
When the hazard warning lights are switched on, for example if the vehicle is being towed, a change in direction or lane change can still be indicated by operating the turn signal. The warning lights will be interrupted temporarily.
Switch on the hazard warning lights:
• When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam, to will warn vehicles behind you.
• When there is an emergency.
• When the vehicle breaks down.
• When the vehicle is being towed.
Always follow local regulations for the use of the hazard warning lights.
If the hazard warning lights are not working, use an alternative method of drawing attention to the bro-ken-down vehicle. This method must comply with traffic legislation.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-cedures.
A wARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Park the vehicle so that no part of the ex-haust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass, fuel.
m The vehicle battery will discharge if the haz-L.:!J ard warning lights are left on over a long peri-od of time -even when the Ignition is switched off.
m If you brake hard at speeds over approxi-L.:!J mately 60 km/h (37 mph), the brake lights will flash to warn the traffic behind. If you then continue to brake, the hazard warning lights will be switched on automatically at speeds under approximately 10 km/h (6 mph). The brake light will light up stead-Ily. Once the vehicle starts to accelerate, the haz-ard warning lights will switch off again.

A WARNING
The path of the doors, tailgate and sliding/tilt-ing roof is a dangerous area. Injuries could be sustained here.
Unlocking the driver door manually
rl'11 First read and observe the introductory L-J.:.I.I Information and safety warnings & on page 413.
If unlocked manually, only the driver door is un-locked. Observe information on the anti-theft alarm 39.
Unlocking the tailgate manually
Fig. 290 In the vehicle interior: removing the cov-er in the tailgate.
rl'11 First read and observe the introductory L-J.:.I.I information and safety warnings & on page 413.
• Ensure that the child proof lock is not engaged.
• Remove the round cover from the interior trim on the tailgate 290.
• Push the release lever 291 @ in the di-rection of the arrow to unlock the tailgate.
4141 If and when
A WARNING (Continued)
• Therefore doors, the tailgate and the slid-ing/tilting roof should only be opened or closed when nobody is in their path.
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When carrying out manual opening or closing remove and Install parts carefully In order to avoid damage to the vehicle. • Fold the key bit out of the remote control key 36.
• Insert the key bit into the driver door lock cylin-der and unlock the vehicle. The anti-theft alarm re-mains activated. However, the alarm will not be triggered.
• Switch on the ignition within 15 seconds. When the ignition is switched on, the electronic immobiliz-er recognises a valid remote control key and deac-tivates the anti-theft alarm system. Fig. 291 release lever in the tailgate
m In some vehicles, there is a rubber stopper l!.J instead of the cover. Carefully lever it out with the screwdriver from the vehicle toolkit.

Closing the sliding/tilting roof manually
r-111 First read and observe the introductory L-J,.:.U information and safety warnings & on page 413.
• Take the screwdriver from the vehicle tool kit.
• Remove cover with the sliding/tilting roof rotary button. Use the flat blade of the screwdriver side-ways between the cover and the roof console and pull it downwards.
• Fit a commercially available hexagon key1) of the right size in the hexagon socket head bolt and push the hexagon key approximately 2 mm up-wards.
• Turn the hexagon key to close the sliding/tilting roof.
• Remove the hexagon key and fit the cover again. The cover should lie flush with the surround-ing parts.
• The sliding/tilting roof should be checked by a qualified workshop. The functioning and roll-back function of the sliding/tilting roof could malfunction if it is closed manually. Unlocking the selector lever lock manually
BSG- Fig. 292 Removing the cover of the gearshift gate.
r-111 First read and observe the introductory L-J,.:.lJ information and safety warnings & on page 413.
If the power fails in the vehicle (for example if the battery is discharged) and the vehicle has to be pushed or towed, the manual release mechanism must be used to put the selector lever in the N po-sition.
The manual release mechanism is located under the cover of the gearshift gate.
Preparation
• Apply the handbrake.
• Switch off the ignition.
< CD
;;;: "' 1) Not included in the vehicle toolkit.
Removing the cover of the gearshift gate
• Using one finger, reach into the selector lever gaiter at the indicated Fig. 292 (arrow) and pull the cover upwards out of the dash panel.
• Pull the cover up and over the selector lever
Unlocking the selector lever lock manually
• Push the yellow release lever to the rear and hold it there.
• Press the lock button G) on the selector lever and put the selector lever into position N.
A WARNING
Never move the selector lever out of the posi-tion P if the handbrake is not finnly applied. Otherwise the vehicle could move unexpect-edly if it is stopped on an incline, which could lead to accidents and serious injuries.
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The automatic gearbox will become damaged if the vehicle is allowed to roll for a long period of time or at a high speed (for example while be-ing towed) with the selector lever in position N and the engine switched off. Practical tips 415

Changing a wheel
CllJ Introduction
This chapter contains information on the following subjects:
Preparations for changing a wheel . . . . . . . . . 420
Wheel bolts . . . . . . . . . . . . . . . . . . . 421
Lifting the vehicle with the jack . . . . . . . . . . . . 423
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . 424
After changing a wheel . . . . . . . . . . . . . 425
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle tyre is damaged and has to be replaced. Seek ex-pert assistance if both tyres on one side of the ve-hicle, both tyres on one axle, or all tyres are dam-aged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the necessary steps and safety procedures and you have access to all the correct tools. Seek expert assistance if this is not the case.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Tyre monitoring system =>page 318
• Wheels and tyres =>page 367
• In an emergency =>page 411
• Vehicle tool kit =>page 416
• Hubcaps =>page 417
Preparations for changing a wheel
1"1'11 First read and observe the introductory L-1o:.U information and safety warnings & on page 420.
Checklist
The following actions must always be carried out in the given order in preparation for changing the wheel=>&:
1. In the event of a flat tyre, park your vehicle on a firm and level surface at a safe dis-tance from the flow of traffic.
2. Apply the handbrake =>page 269.
420 I If and when
A wARNING
Changing a wheel can be dangerous, espe-cially when carried out at the side of a road. Please note the following steps in order to re-duce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to carry out the wheel change.
• All passengers and children in particular must be at a safe distance and away from your area of work during the wheel change.
• Switch on the hazard warning lights to warn other road users.
• Check that the surface the vehicle Is parked on Is level and firm. If necessary use a large, strong board or similar support for the vehicle jack.
• Only change the wheel yourself if you feel confident carrying out the procedure. If not, seek expert assistance.
• Always use suitable and undamaged tools to change the wheel.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box in order to reduce the risk of unintended vehicle movement.
• The wheel bolt tightening torque should be checked with a torque wrench immediately after changing a wheel. 3. With a DSG® dual clutch gearbox, move the selector lever to position P =>page 260.
4. Stop the engine and remove the key from the ignition =>page 257.
5. Manual gearbox: select a gear =>page 260.
6. Make sure all vehicle occupants exit the ve-hicle and move to safety, for instance be-hind the safety barrier.
7. Chock the wheel diagonally opposite the wheel being worked on with a stone or a similar object. ""

Contents of the breakdown set
Fig. 302 The breakdown set.
r--T'n First read and observe the introductory L-L::.U information and safety warnings & on page 425.
The breakdown set consists of the following com-ponents 302:
Preparation
r--T'n First read and observe the introductory L-L::.U information and safety warnings & on page 425.
The steps should only be carried out in the speci-fied order.
Checklist
The following actions must always be carried out in the given order in preparation for filling a tyre &:
1. If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from the flow of traffic.
2. Apply the handbrake firmly 269.
3. With a DSG® dual clutch gearbox, move the selector lever to position P 260.
4. Manual gearbox: select a gear 263.
5. Stop the engine and remove the key from the ignition 257.
6. Ensure that all vehicle occupants exit the vehicle and go straight to a safe place, e.g. behind the safety barrier.
1) Could also be integrated in the compressor.
CD Valve core extractor
® Sticker with the maximum permitted speed "max. 80 km/h" or "max. 50 mph"
@ Filler hose with plug
@ Air compressor
® Tyre filler hose
® Tyre pressure display 1 l
0 Air bleed screw2l
® On/off switch
® 12-volt plug
@ Tyre filler bottle with sealant1l
® Spare valve core
There is a slot on the lower end of the valve insert extractor CD for the valve insert. This is required for extracting and fitting the tyre valve. This also applies to the spare valve core @. 7. Switch on the hazard warning lights and po-sition the warning triangle 411. Ob-serve any legal requirements.
8. Check whether the puncture can be re-paired with the breakdown set 425.
9. When towing a trailer, unhitch the trailer from the vehicle and park it properly.
10. Remove any items of luggage from the lug-gage compartment.
11. Take the breakdown set out of the luggage compartment.
12. Take the sticker 302 ®from the breakdown set and stick it on the dash pan-el within the driver's field of vision.
13. Do not remove foreign objects (e.g. screws or nails) from the tyre.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries. ,..
2) This function may be carried out by a button in the compressor instead.
Practical tips 427

A WARNING (Continued)
• Never fit fuses that have a higher fuse pro-tection limit. Fuses must always be replaced by a new fuse with the same amp rating (same colour and markings) and size.
• Never repair a fuse.
• Never use a metal strip, paper clip or simi-lar objects to replace a fuse.
Fuse box in the dash panel
Fig. 303 At the bottom of the centre console: fuse box cover.
r-f"'n First read and observe the introductory information and safety warnings & on page 429.
Opening and closing the fuse box in the dash panel
• Grasp into the recess =>Fig. 303 (arrow), and carefully open the cover.
• Carefully pull the cover out of the mountings, and remove it.
• When fitting the cover. first insert it into the mountings and then engage it on the opposite side.
430 If and when
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• To avoid damage to the electrical system in the vehicle, switch the Ignition, the lights and all electrical consumers off and remove the ve-hicle key from the ignition before changing a fuse.
• You can damage another position In the electrical system by using a fuse with a higher amp rating.
• Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture In the fuse boxes can damage the electrical system. <1
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• Remove the covers for the fuse boxes care-fully and fit them again properly so as to avoid damage to the vehicle.
• Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in the fuse boxes can damage the electrical system.
m This chapter does not refer to all the fuses in W the vehicle. These should be changed only by a qualified workshop. <1

Fig. 304 In the engine compartment: fuse box cover.
;-('n First read and observe the introductory L-Jc.IJ information and safety warnings & on page 429.
Opening the fuse box in the engine compartment
• Open the bonnet .1. =<>page 350.
• If necessary, remove the battery cover. Turn the quick release catches go• .1. =<>page 362.
Changing a blown fuse
Fig. 305 A blown fuse.
;-('n First read and observe the introductory L-Jc.IJ information and safety warnings & on page 429.
• Lift out the partition =<>Fig. 304 0).
• Turn both quick release catches go•.
• Hold the fuse cover@ at the front. and fold it upwards.
Closing the fuse box in the engine compartment
• Close the fuse cover and turn both quick re-lease catches.
• Insert partition. Make sure that the two grooves of the partition fit securely into the rib on the fuse cover and the rib on the vertical partition.
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• Remove the covers for the fuse boxes care-fully and fit them again properly so as to avoid damage to the vehicle.
• Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in the fuse boxes can damage the electrical system.
m This chapter does not refer to all the fuses in L!J the vehicle. These should be changed only by a qualified workshop. Fig. 306 Removing or fitting a fuse using the plas-tic pliers 0).
Preparation
• Switch off the ignition, the lights and all electri-cal consumers.
• Open the appropriate fuse box =<>page 430. .,..
Practical tips I 431

A WARNING
Changing the bulb incorrectly can cause ac-cidents and serious Injuries.
• When working In the engine compartment, always read and observe the safety warnings =>page 350. The engine compartment of any motor vehicle Is a dangerous area. Serious Injuries can be sustained here.
• Halogen bulbs are pressurised and could explode when they are being changed.
• Only change the defective bulb once it has had time to cool down completely.
• Never change a bulb unless you are famili-ar with the procedure. If you are uncertain of what to do, the work should be carried out by a qualified workshop.
Indicator lamp
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
Lit up Possible cause
A bulb in the exterior lighting has failed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious Injury.
• Never ignore any illuminated warning lamps or text messages.
Information on changing bulbs
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
A WARNING (Continued)
• Do not touch the glass part of the bulb with unprotected fingers. When the light is switched on, heat will cause fingerprints to evaporate on the bulb, which In turn will cause the reflector to dim.
• There are sharp-edged parts In the head-light housing In the engine compartment and on the tall light cluster housing. Protect your hands when changing bulbs.
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Damage to the electrical system can be caused by water entering the system if the rubber cov-ers or plastic caps on the headlight housing are not properly mounted after a bulb has been changed.
If bulbs of the exterior lighting fail, an indicator lamp lights up in the instrument cluster.
Solution
Change the defective bulb.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
m if an individual light emitting diode (LED) in W the exterior lighting fails, no warning is given. If all LEDs fail, this is indicated by the indicator lamp*··
Checklist
Always carry out the following actions for changing a bulb in the given order => &:
1. Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
2. Apply the handbrake firmly =>page 269. .,..
Practical tips I 433

Checklist (Continued)
3. Turn the light switch to position o 106.
4. Shift the tu m signal lever to neutral 106.
5. With a DSG® dual clutch gearbox, move the selector lever to position P 260.
6. Manual gearbox: select a gear 263.
7. Stop the engine and remove the key from the ignition 257.
8. Switch off the orientation lighting 106.
9. Leave the defective bulbs to cool down.
10. Check to see if a fuse has blown 429.
11. Follow the instructions to change the affec-ted bulb Always use identical bulbs of the same type. The designation is inscribed on the bulb, either on the glass part or on the base.
12. Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would cause the fingerprint to evaporate and condense on the renector. This will im-pair the brightness of the headlight.
LED lights on the vehicle
r--f'n First read and observe the introductory L-I=J.I information and safety warnings & on page 432.
Depending on the vehicle equipment, the following lights may be LED lights:
• Dipped beam, main beam, daytime running lights and side lights on vehicles with LED head-lights.
• Tail light, brake light and fog light on vehicles with LED tail lights.
• Number plate lights.
434 If and when
13. After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not working properly, the bulb may not have been inserted properly or may have failed again, or the connector may have been inserted incorrectly.
14. Any time you change a bulb in the front of the vehicle, the headlight settings should be checked by a qualified workshop.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the instructions in the checklist and observe the general safety pro-cedures.
CD
Always take care when removing or fitting lights in order to prevent damage to the paint-work or to other vehicle parts. <1
Owners cannot replace the LEDs themselves. If some LEDs fail, this may be an indication that more elements are on the point of failure. If this happens, have the lights checked and replaced if necessary at a qualified workshop.