coolant level VOLKSWAGEN TRANSPORTER 2011 Owners Manual

Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ::.&.faults ::.(D or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, addi-tional text messages could appear in the display on the instrument cluster to provide further infor-mation or to ask you to perform certain tasks ::.page 19, Instruments.
Symbol Meaning=:>&
Do not drive on I
Depending on the vehicle equipment level, sym-bols may be displayed in the instrument cluster in-stead of warning lamps.
Signal tones are given when some warning or indi-cator lamps light up.
For details on indicator lamps which light up in the light switch see Chapter "Lighting" ::.page 106.
See
Parking brake applied, brake fluid level too low or fault in the ::.page 269 brake system.
Lit up: ·i:-Do not drive ont
-F-Coolant level too low. coolant temperature too high, or coolant ::.page 358 system is faulty.
Flashing: fault in engine coolant system. ::.page 358
Do not drive ont ::.page 353 "t:::r. Engine oil pressure too low.
oG The en£ine cannot be restarted! AdBiue level too low. ::.page 346
oG
with The engine cannot be restarted! Fault in the Ad Blue® system. ::.page 346
CRl ::0 Do not drive on I ::.page 45 .... At least one vehicle door is opened or not properly closed .
c:::5 Do not drive on I ::.page 49 The tailgate or wing doors are open or not properly closed. ::.page 52
!6 'er Driver seat belt is not fastened. ::.page 79
Changing gear ::.page 260
({5)) Depress the brake pedal. Brakes ::.page 269 Adaptive cruise con-trol (ACC) ::.page 298
Adaptive cruise control (ACC) not available. ::.page 298
0 Fault in the alternator. ::.page 362
m DSG® dual clutch gearbox is too hot. ::.page 260
Overv1cw of the vehicle

Instrument overview
Fig. 14 Instrument cluster in the dash panel.
m First read and observe the Introductory Information and safety warnings & on page 19.
Descriptions of the instruments 14:
G) Setting button for the clock 1)
-Press the ()button to mark either the hours or minutes display.
-Press the (o.o 1 sn) button to continue Q). Press and hold to scroll through quickly.
-Press the ()button again to finish setting the clock.
® Rev. counter (running engine speed in revolutions x 1,000 per minute).
The start or the red zone on the dial indicates the maximum engine speed that may be used in each gear when the engine is wanm and after it has been run in properly. You should change up a gear or move the selector lever to D (or lift your foot off the accelerator) before the needle reaches the red zone =:o(D.
@ Coolant temperature dlsplay.J,. 358.
0) Displays =:opage 21.
® Speedometer
® Fuel gauge =:opage 340.
CD Reset button for the trip recorder display (trip).
-Press the [o.o 1 sn) button to reset to zero.
CD
• When the engine Is cold, avoid high engine speeds, driving at full throttle and overloading the engine.
• The needle on the rev counter should only briefly point Into the red area, as engine dam-age may otherwise be Incurred.
&... Changing up a gear early will help to save W fuel and reduce engine noise.
r:il The instruments and displays may vary de-L!J pending on the equipment level of the vehi-cle. ') In some versions of the vehtcle, it mey be possible to adjust the clock settings using the Sett1 ngs menu on the Instrument clus· ter display 30.
20 Ovcrvtew of the vchtclc

A WARNING (Continued)
• Never try to stop a trailer from snaking by Increasing your speed.
A WARNING
Accidents and severe injuries can occur if the maximum permitted draw bar weight is ex-ceeded.
• Never exceed the specified values.
A WARNING
The start/stop system must always be switch-ed off manually when a trailer Is to be towed with towing brackets that were not retrofitted by Volkswagen Commercial Vehicles. Other-wise faults can occur In the brake system, possibly resulting In accidents and serious Injuries.
Technical requirements
,...-.('n First read and observe the introductory 1--J,:.U information and safety warnings & on page 139.
If the vehicle is supplied with a factory-fitted tow-ing bracket it will already have the necessary tech-nical modifications and meet the statutory require-ments for towing a trailer.
Only use a towing bracket which is approved for the gross weight of the trailer you want to tow as a retrofit solution. The towing bracket must be suit-able for the vehicle and trailer and be securely bol-ted to the vehicle's chassis. Only a towing bracket with a removable ball coupling should be used. Al-ways check and follow the data provided by the towing bracket manufacturer. Never install a weight-distributing or load-balancing towing brack-et on the vehicle.
Towing brackets fitted to the rear bumper
Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket must not prevent the rear bumper from functioning correctly. Do not
A WARNING (Continued)
• Always switch off the start/stop system manually If a trailer is attached to a towing bracket that was not retrofitted by Volkswa-gen Commercial Vehicles.
m Always switch off the anti-theft alarm when a L!J trailer is being hitched or unhitched 43. The tilt sensor could otherwise trigger an alarm unnecessarily.
m In new vehicles, do not tow a trailer during L!J the first 1,000 km 394.
m Volkswagen Commercial Vehicles recom-L!J mends removing the ball coupling before driving without a trailer. The level of damage sus-tained during a rear-end collision could be greater for vehicles with a fitted ball coupling than for those without.
m By law, the ball coupling must be removed if L!J a trailer is not being towed if it obscures the number plate.
m In some models, the towing bracket is re-L!J qui red for towing vehicles. For this reason, the towing bracket ball coupling should be stored in the vehicle at all times. carry out any alterations to the exhaust or brake systems. Check regularly to see if the towing bracket is fitted securely.
Engine cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling system must contain sufficient coolant and be able to cope with the extra load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations. The trailer's brake system must never be connected to the ve-hicle brake system.
Emergency breakaway cable
Always use safety chains between your vehicle and the trailer 144.
Trailer rear lights
The rear lights on the trailer must meet legal re-quirements 144.
Transporting items 1141

Air conditioning system
Heating, ventilating, cooling
o:n Introduction
This chapter contains information on the following subjects:
Controls for Climatic . . . . . . . . . . . . . . . . . . . . 323
Controls for Climatronic . . . . . . . . . . . . . . . . . 325
Controls for the heating and fresh air system . 327
Information on the air conditioning system . . . 328
..................... m
Air recirculation mode . . . . . . . • . . . . . . . . . . . . 330
Windscreen heating . . . . . . . . . . . . . . . . . . . . . 331
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Displays for the Climatronic information
Depending on the vehicle equipment level, infor-mation on the Climatronic is displayed briefly on the screen of the factory-fitted radio or navigation system.
The dust and pollen filter
The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air en-tering the vehicle.
The dust and pollen filler must be changed regular-ly to avoid impairing the performance of the air conditioning system.
The dust and pollen filter must be changed more frequently than stated in the service schedule if the efficiency of the filter declines prematurely due to the vehicle being used in areas with high levels of air pollution.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Supplementary heaters (auxiliary air heater or auxiliary coolant heater) 332
• Cleaning and caring for the vehicle exterior 380
A WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause serious injuries.
• Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
3221 While driving
A WARNING (Continued)
• Maximum heat output, which Is needed to defrost the windows as quickly as possible, is only available when the engine has reached Its operating temperature. Do not start your journey until you have good visibil-Ity.
• Always ensure that the heating and fresh air system or the air conditioning system and the rear window heating are used correctly so that you have good visibility.
• Never use the air reclrculatlon mode for an extended period. If the cooling system Is switched off, the windows can mist up very quickly In air reclrculatlon mode and reduce visibility considerably.
• Always switch off the air reclrculatlon mode when it Is not required.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which In turn can cause collisions, accidents and serious Inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe· riod as this prevents fresh air from entering the vehicle interior.
• Switch off the air conditioning system if you suspect that it has been damaged. This can help to prevent secondary damage. The air conditioning system should be checked by a qualified workshop.
• Repairs to the air conditioning system re-quire specialist knowledge and special tools. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles deal-ership for this purpose.
• Do not insert any objects in the slots of the air outlets. This could cause damage to the air outlets.

Settings for optimal road visibility
• Switch off air recirculation mode 330.
• Set blower® to level 1 or 2.
• Set the temperature selector G) to the required position.
• Open and position all vents on the dash panel.
• Turn the air distribution Fig. 258 0 to the desired position.
Rear window heating
A button for the rear window heating @ may be contained in the dash panel.
• When the engine is running, press the @ but-ton to switch on the rear window heating.
• The rear window heating is switched off auto-matically after approx. 10 minutes. To switch it off before the automatic switch-off, press the(!) but-ton again.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which in turn can cause collisions, accidents and serious inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe-riod as this prevents fresh air from entering the vehicle Interior. Information on the air conditioning system
.........r'n First read and observe the Introductory L-.lr:.ll Information and safety warnings & on page 322.
The cooling system for the vehicle interior only works when the engine is running and the blower is switched on.
The air conditioning system operates most effec-tively with the windows and the sliding/tilting roof closed. However, if the vehicle has heated up after standing in the sun for some time, the air inside can be cooled more quickly by opening the win-dows and the sliding/tilting roof for a short time.
Settings for optimal road visibility
Switching the cooling system on not only reduces the temperature of the vehicle interior, but also the humidity. This improves comfort for the vehicle oc-cupants and prevents the windows from misting when the outside humidity is high.
Climatic
• Switch off air recirculation mode 330.
• Set the blowers to the required level.
• Set the temperature to +22•c (+72.F).
• Open and position all vents on the dash panel 329.
• Turn the air distribution controller to the desired position.
• Press the@) button to switch the cooling sys-tem on. The indicator lamp in the button lights up.
328 I While driving
Cllmatronlc
• Press button.
• Set the temperature to +22•c (+72.F).
• Open and position all vents on the dash panel 329.
The cooling system cannot be switched on
The following criteria may prevent the cooling sys-tem from being switched on:
• The engine is not running.
• The blower is switched off.
• The air conditioning system fuse has blown.
• The ambient temperature is lower than approxi-mately +3"C (+38°F).
• The compressor has been temporarily switched off because the coolant temperature is too high.
• There is a different fault in the vehicle. The air conditioning system should be checked by a quali-fied workshop.
Things to note
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does not indicate a

Controls
Fig. 264 In the headliner: controls of the supplementary heating system
I""""T'n First read and observe the introductory l.-..1=.1.1 infonmatlon and safety warnings & on page 332.
In vehicles with camping equipment (California), the supplementary heater is controlled via the cen-tral control panel 192.
Each button has its own assigned function (letter-ing) as well as a function for the menu (symbol in the display next to the button)
Fig. 265 In the passenger compartment: vent for auxiliary air heater.
264
G) ON/Off
® Display
@ TMR
@ S£T
® MODE
Function
Switch supplementary heating system on and off. Menu-dependent function button: ......_ Setting within a menu.
Multifunction display 1-3 (3): displays the programmed start times. ro: Continuous mode (only auxiliary air heater). Jli: Heating (auxiliary air heater and auxiliary coolant heater). Ventilation (only auxiliary coolant heater).
Set and display start time. Menu-dependent function button: Close the menu.
®Activate the child proof lock. Open the menu 338. Menu-dependent function button: OK Confirm settings.
Auxiliary air heater: setting the heating level. Auxiliary coolant heater: Switch from heating to ventilation. Menu-dependent function button: ...,. Setting within a menu.
Air conditioning system I 333

Switching the supplementary heating system on and off
r-Y'n First read and observe the introductory L-J.:.I.I information and safety warnings & on page 332.
In vehicles with camping equipment (California), the supplementary heater is controlled via the cen-tral control panel =>page 192.
Switching on the supplementary heating sys-tem:
Manually with button [011/0IF) in the roof dis-ON/OFF play.
l/i Manually with the remote control key.
Automatically with a programmed and ac-tivated switch-on time.
Switching off the supplementary heating sys-tem:
ON/OFF Manually with the function button =>Fig. 264 CD in the roof display.
Off Manually with the remote control key.
Automatically after the set operating dura-tion has elapsed.
Only if the vehicle has an auxiliary coolant heater Automatically when the indicator lamp lights (fuel gauge) =>page 340.
Automatically if the charge level of the ad-ditional battery is too low =>page 362.
Setting the operating duration (when the ignition is switched off)
The default setting for the operating duration is 30 minutes. You can set the operating duration be-tween 10 and 120 minutes.
• Press any button on the roof display to activate the roof display.
• Only if the vehicle has an auxiliary coolant heater: Press the button to set the operating mode.
• Press the@ button.
• Press the button@) to set the operating dura-tion.
334 I While driv1ng
• Press the function button ....,. or T until the re-quired operating duration is displayed.
• Press button@) again to confirm the operating duration.
• Only for auxiliary air heater: press the func-tion button ....,. or ... as often as necessary until the desired heating level is displayed.
The supplementary heating system has been switched on. The operatin_lLduration is counted backwards. Press to switch off the sup-plementary heating system prematurely.
Continuous mode eo (only for auxiliary air heater, with the ignition switched off)
Press any button on the roof display to activate the roof display.
Press the@) button.
Press the @) button.
Press the function button ....,. or ... as often as nec-essary until Heating eo is displayed.
Press button @)to confirm the setting.
Press the function button ....,. or T as often as nec-essary until the required temperature level is dis-played.
Press button @)again to confirm the temperature.
Things to note
The supplementary heating system runs on for a short time after it is switched off in order to cool the heating unit (switch-off delay). The exhaust gases in the system can also be emitted.
Switch-off delay for the auxiliary heater
If the ignition is switched off while the auxiliary wa-ter heater is on, the selected function continues being performed for a maximum of 10 minutes. The set switch-off delay is shown on the display.
Each time button is pressed, the switch-off delay is reduced by one minute.

Action Indicator lamp Fig. 267
Attempt to switch on: lights up orange for approximately Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is low. The auxiliary coolant heater is blocked bl.
2 seconds, then flashes green in very short intervals for an-other 2 seconds. The switch-on signal is not processed. Attempt to switch off: lights up orange for approximately 2 seconds, then turns red for another 2 seconds. The switch-off signal is not processed.
Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is empty.
Flashes orange in very short intervals for approximately 5 seconds. The switch-on or switch-off signal is not pro-cessed.
•> If you are at the edge of the receiving range, the remote control may not be able to receive the confirmation signal from the sen-sor in the vehicle. If this is the case, the remote control will show a fault even though the supplementary heating system has ac-tually been switched on or off. Move closer to the vehicle and try pressing the corresponding button on the remote control again.
b) If the automatic switch-off for electrical consumers page 365 is activated or if the reserve level in lhe fuel tank page 340 has been reached, the auxiliary coolant heater may be blocked automatically.
Settings for remote control
The supplementary heating system is activated or deactivated by means of the remote control. The Start Time menu can be used to program the oper-ating duration and the heating level (auxiliary air heater) or the operating mode (auxiliary coolant heater).
• Press any button on the roof display to activate the roof display.
• Press and hold down the (ill) button for several seconds.
• Press the function button ...... or ,... as often as necessary until "REMOTE CONT." is displayed.
• Press the (ill) button to confirm.
• Press the function button ...... or ,... until the re-quired temperature or mode is displayed.
• Press the (ill) button to confirm the selected heating level or operating mode. The operating du-ration menu is displayed.
• Press the function button ...... or ,... until the re-quired operating duration is displayed.
• Press button @)to confirm the operating dura-tion. A summary of the settings is displayed.
Replacing the battery for the remote control
Auxiliary air heater: the battery is located on the back of the remote control underneath a cover 266 [ID. Pull off the cover® towards the rear.
Auxiliary coolant heater: the battery is located on the back of the remote control underneath a cover 267 [ID. Use a flat object, e.g. a coin, to turn the slot anti-clockwise in order to open the cover
®-
When changing the batteries, ensure you insert them the right way (poles) and that they are the same type
Range
The receiver is located in the vehicle interior. The remote control key has a range of several hundred metres when the battery is fully charged. The range of the remote control key can be considera-bly reduced by obstacles between the remote con-trol key and the vehicle, bad weather conditions, and a flat battery.
To achieve optimal range, hold the remote control vertically with the aerial 266 or 267 at the top. Do not hold the aer-ial with your fingers or the palm of your hand.
The distance between the remote control and the vehicle must be at least 2 metres.
CD
• The remote control contains electronic com-ponents. Protect the remote control from mois-ture, excessive vibration and direct sunlight.
• Unsuitable batteries can damage the remote control. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
Discharged batteries must be disposed of in W accordance with regulations governing the protection of the environment.
The battery in the remote control may contain W perchlorate. Please comply with legislation regarding disposal.
m Protect the remote control against inadver-L!.J tent operation in order to prevent the supple-mentary heater from being switched on uninten-
Air conditioning system I 337

Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343

Cleaning and maintenance
In the engine compartment
Preparation for working in the engine compartment
ClJ Introduction
This chapter contains information on the following subjects:
Preparing the vehicle for working in the engine compartment . . . . . . . . . . . . . . . . . 352 Opening and closing the bonnet 352
Always park the vehicle on a level and stable sur-face before carrying out any work in the engine compartment.
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the engine or in the engine compartment if you are not familiar with the requisite procedures and general safety requirements, or if you only have access to incorrect operating equipment, service fluids, and unsuitable tools &. The work should be carried out by a qualified workshop if you are uncertain. Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Starting and stopping the engine 257
• Brake fluid 269
• Pull-away assist systems (starUstop system) 282
• Checks when filling the tank 340
• Engine oil 353
• Engine coolant 358
• Battery page 362
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
Unintentional vehicle movements during service work can cause serious injury.
• Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the vehicle while the wheels are on the ground, the vehicle must
350 I Cleanmg and maintenance
A WARNING (Continued)
be on a level, the wheels must be blocked and the vehicle key must be removed from the ignition lock.
• If you have to work underneath the vehi-cle, use suitable stands to provide extra sup-port for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.
• The start/stop system must have been de-activated.
A WARNING
The engine compartment of any motor vehi-cle is a dangerous area. Serious injuries can be sustained here.
• The utmost care and attention must be paid when carrying out any work and you must follow the general safety rules. Never take any risks.
• Never do any work on the engine or in the engine compartment unless you know exact-ly how to carry it out. If you are uncertain of what to do, the work should be carried out by a qualified workshop. Serious Injuries can re-sult from work that has not been carried out properly.
• Never open the bonnet if you see steam or coolant escaping from the engine compart-ment. Hot steam or coolant can cause seri-ous burns. Always wait until you can no lon-ger see or hear steam or coolant coming from the engine compartment.
• Always allow the engine to cool down be-fore opening the bonnet.
• Hot parts of the engine or exhaust system can burn the skin.
• The following points should be noted be-fore opening the bonnet once it has cooled down.
-Apply the handbrake fully and move the selector lever to position P or move the manual gear lever to the neutral position. .,..