weight VOLKSWAGEN TRANSPORTER 2012 Owner's Manual

Never connect the trailer lights directly to the elec-trical system of your vehicle. If you are uncertain whether the trailer has been connected correctly, please contact a qualified workshop. Volkswagen Commercial Vehicles recommends using a Volks-wagen Commercial Vehicles dealership for this purpose.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors, additional exterior mirrors should be fitted in accordance with any country-specific regulations. Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Maximum power consumption of the trailer
Electrical consumers Maximum output
All brake lights 84 watts
Turn signal per side 42 watts
All side lights 100 watts
All tail lights 42 watts
Rear fog light 42 watts
Never exceed the specified values.
A wARNING
If the towing bracket is unsuitable or is in cor-rectly fitted, the trailer can become detached from the vehicle and cause serious Injury.
Fitting the removable ball coupling
Fig. 113 Overview of removable ball head.
r-f1t First read and observe the introductory L-J,::,JJ information and safety warnings & on page 139.
1421 Before the journey
• The vehicle electronics may be damaged if the trailer lights are not connected properly.
• The vehicle electronics may be damaged If the trailer uses too much electricity.
• Never connect the trailer's electrical system directly to the electrical connections of the tail lights or to other sources of electricity. Only use suitable connectors to provide power to the trailer.
If trailers with anti-snaking coupling are used, the electrical system can be damaged In certain circumstances. In order to avoid this, ensure equipotential bonding at the trailer. To do this, consult the manufacturer of the trailer or of the anti-snaking coupling.
m Towing a trailer places additional demands L!J on the vehicle. Volkswagen Commercial Ve-hicles recommends additional services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
m In certain countries, an additional fire extin-L!J guisher must be carried if the gross weight of the trailer exceeds 2,500 kg. <1
an.ons
The removable ball coupling is located in the vehi-cle tools 416. ..,.

m If the vehicle battery charge level is low, the W electrical connection to the trailer will be in-terrupted automatically.
Loading the trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull &. The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above.
The figures for trailer weights and draw bar weights that are given on the data plate of the towing bracket are for certification purposes only. The cor-rect values for your specific model, which may be lower than these figures, are given in the vehicle registration documents. All data in the official vehi-cle documents take precedence over these data.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Gross combination weight rating
The combination weight is made up of the actual weight of the loaded vehicle and of the loaded trail-er.
Loading the trailer
The weight of the load should be distributed even-ly. The maximum permitted drawbar load should be utilised. Do not place the load only at the front or the rear of the trailer:
Towing a trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
146 Before the Journey
m When the engine is running, electrical con-w sumers in the trailer are supplied with voltage via the electrical connection (pin 9 and pin 10 of the trailer socket). • Distribute the load in the trailer so that heavy objects are either over or as near to the axle as possible.
• Secure all loads on the trailer properly.
Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres.
When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre pressure 367.
A WARNING
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted gross axle weight rating, drawbar load, gross vehicle weight rating or gross combination weight rating.
• Never exceed the specified values .
• Never let the actual weights at the front and rear axles exceed the gross axle weight ratings. Never exceed the permissible gross vehicle weight for the vehicle with weight at the front and rear of the vehicle.
A wARNING
Loads that may slide can severely Impair sta-bility and driving safety, which can cause ac-cidents and severe injuries.
• Always load trailers correctly .
• Always secure loads using suitable and undamaged securing straps.
Headlight adjustment
Towing a trailer can raise the front end of the vehi-cle enough for the dipped beam to blind other road users. Use the headlight range control to lower the
light cone as required 113. .,.

Things to note when driving with a trailer
• If the trailer has an overrun brake, apply the brakes gently at first and then firmly. This will pre-vent the jerking that can be caused by the trailer wheels locking.
• The combination weight causes the braking dis-tance to increase.
• Select a low gear before driving down a slope. This enables you to use the engine braking effect to slow down the vehicle. The brake system could otherwise overheat and fail.
• The vehicle's centre of gravity and, in turn, the vehicle's handling, will change because of the trail-er load and the increased combined towing weight of the vehicle and trailer.
• The weight distribution of a loaded trailer with an unladen towing vehicle is very unfavourable. When driving in this situation, drive particularly carefully and slowly.
Tachograph
In most European countries, a tachograph has to be installed in the vehicle and used if the gross combination weight rating of the vehicle and trailer is over 3,500 kg.
• Observe the legal requirements governing the use of tachographs.
Pulling off on slopes when towing a trailer
A vehicle towing a trailer is liable to roll back a short distance when moving off on a slope, de-pending on the angle of the slope and the total weight of the trailer and vehicle.
When towing a trailer, pull off on slopes as follows:
• Depress and hold the brake pedal.
• Manual gearbox: depress the clutch fully.
• Select first gear or D =:o page 260, Changing gears.
Trailer stabilisation
r-('n First read and observe the introductory L-J,:.U information and safety warnings & on page 139.
The trailer stabilisation function can de-
tect if an attached trailer is starting to
lurch from side to side and can provide
countersteer.
• Unlock hand brake and carefully release while holding down lock button. At the same time, gently depress the accelerator and, in a manual vehicle, release the clutch pedal, until you feel the vehicle moving forwards. If necessary, read the notes on the Hill Hold Assist function =:o page 282, Pull-away assist systems.
• Only let go of the handbrake lever when the en-gine has sufficient power to move off.
• Pull away slowly.
A WARNING
Incorrect trailer towing can cause loss of ve-hicle control and serious personal injury.
• Towing a trailer and transporting heavy or bulky items can change the way the vehicle handles and increase the braking distance.
• Always drive carefully and think ahead. Brake earlier than in normal driving.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Reduce your speed, particularly when going downhill.
• Accelerate carefully and gently. Avoid abrupt and sudden driving and braking ma-noeuvres.
• Take special care when overtaking. Re-duce your speed immediately if the trailer shows even the slightest sign of snaking.
• Never try to stop a trailer from snaking by increasing your speed.
• Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower than for vehicles without trailers. The trailer stabilisation function is an extension to the electronic stabilisation program (ESC). it helps to reduce the risk of skidding when a trailer is be-ing towed.
If, however, the effects of this snaking on the vehi-cle are detected via the ESC control unit, the vehi-cle is braked automatically by the ESC in order to stabilise the trailer. In this case the ABS indicator lamp flashes .,.
Transporting items 1147

Folding table in the side panel
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t,J
171·0160
Fig. 122 In the rear side panel: folding table cover
f"'"""'(""'n First read and observe the Introductory Information and safety warnings & on page 155.
A folding table may be located in the side panel opposite the sliding door.
The folding table is stowed when it is in its retainer behind the side trim panel and the cover is secure-ly engaged.
Assembling the folding table
• Lift the cover out by the handle 122 in the direction of the arrow.
• Use the handle to pull the folding table up and out and pull the table down until it stops in the hori-zontal position.
• To extend the folding table, fold the top section of the table back in the direction of the arrow 123.
Central table
Fig. 124 Control elements at the central table
156 I Before the journey
Fig. 123 Fully assembled folding table
Stowing the folding table
• Fold back the table extension, if in use.
• Use the handle to pull up the folding table and guide the table down into its retainer in the side panel.
• Press the cover in the opposite direction to the arrow 122 until it engages securely.
CD
• The opened folding table can carry a maxi-mum of 20 kg. If this weight is exceeded, theta-ble top, bracket and side trim panel could be damaged.
• Always guide the folding table down by hand and never let it drop to the horizontal po-sition. The folding table could otherwise be damaged.

Removing the central table
The central table can be removed more easily by two people than by one person.
• Remove front protective covers from the central seat rails.
• Turn the single seats so that they face the di-rection of travel.
• Adjust the back rest of single seats to an upright position.
• Fold up the armrests of the single seats.
• Pull the handle @ up and hold the central table with the handle and the handle recess@.
• Push the central table forwards to the point where it can be lifted out of the slots in the seat rails.
• Lift the central table out.
• Put down the central table carefully so that the rollers and feet are not soiled or damaged.
• Place the removed covers on the open slots in the seat rails.
Fitting the central table
The central table can be installed more easily by two people than by one person.
• Remove front protective covers from the central seat rails.
• Turn the single seats so that they face the di-rection of travel.
Cool box
c:cn Introduction
This chapter contains information on the following subjects:
Fitting and removing the cool box
Switching the cool box on and off 159 161
The cool box may be used while the vehicle is in motion only if it is fitted to the adapter plate.
Power for the cool box can be supplied by any of the 12-volt sockets in the vehicle. The power con-sumption is approx. 33 watts. The cool box has a capacity of 32 litres.
Follow instructions provided for the installation and use of the cool box and keep it in the vehicle wal-let.
As far as possible, keep food and drinks in the cool box in leak-proof containers. Do not overfill the cool box such that air circulation is impaired.
158 Before the journey
• Adjust the backrest of single seats to an upright position.
• Fold up the armrests of the single seats.
• Pull the handle @ up and hold the central table with the handle and the handle recess®.
• Insert the central table guides into the recesses in the seat rails.
• Insert the central table into the seat rails and push them back, so that the removed covers can be placed on the open slots in the seat rails.
• Fold the handle@ back to engage the central table in the seat rails.
• Check that the central table is locked securely. it should now no longer be possible to move the central table.
• The opened central table can carry a maxi-mum of 20 kg. If this weight Is exceeded, theta-ble top or the table module could be damaged.
• Do not raise the table module when the cen-tral table Is located between the single seats. This could cause damage to the table. Battery monitor
The vehicle battery will be drained if the cool box is used when the engine is switched off. For this rea-son, the cool box is fitted with a battery monitor. The battery monitor will switch the cool box off if the vehicle battery has a low charge level. The bat-tery monitor will switch the cool box on again as soon as the battery has reached a suitable charge level, for example, after a long journey.
Additional information and warnings:
• Seat functions, front =>page 69
• Seat functions, rear =>page 72
• Seat functions, rear, Business =>page 182
• Seat functions, rear, California =>page 193
• Electrical sockets =>page 163
• Battery =>page 350

• Vehicles whose gross vehicle weight rating, in-cluding trailer exceeds 3,500 kg, if the vehicle is used commercially to transport goods. This is irre-spective of whether the vehicle or the trailer or both are used for commercial transportation of goods.
• Vehicles which are built and fitted for the pur-pose of carrying more than 9 persons, including the driver.
Checking the tachograph
The tachograph must be checked by the manufac-turer or an authorised workshop if any of the fol-lowing occurs, either in isolation or as a combina-tion:
Digital voice enhancement
ClJJ Introduction
This chapter contains information on the following subjects:
Using the digital voice enhancement . . . . . . . . 173
The digital voice enhancement (DVE) enables all vehicle occupants to hear each other clearly, even at high speeds. The driver can communicate with the occupants in the passenger compartment with out having to turn around or speak loudly.
The voice signals from the driver are recorded via a microphone in the headliner. Then, the signals are amplified and mixed with the radio or media
Using the digital voice enhancement
Fig. 135 In the display of the radio or radio/navi-gation system: function button for calling up the digital voice enhancement.
• If the tachograph is repaired.
• If you are not able to correct a problem your-self.
• If you have changed a wheel.
• At least every 2 years. signals before being output through the rear loud-speakers of the radio/navigation system. Back-ground noise is not transferred.
Additional information and warnings:
• Booklet Radio, provision for mobile tele-phone, infotainment system, navigation system
Fig. 136 Slide control for switching on and off or
for setting the volume. .,.
Practical equipment 1173

anchor points should be fitted to the vehicle floor by a specialist workshop in accordance with Volks-
wagen AG guidelines.
These additional seats must also have seat belt anchor points and suitable seat belts.
The Volkswagen Commercial Vehicles dealership can provide you with more Information on retrofit-ting seats.
Additional Information and warnings:
• Sitting correctly and safely =>page 61
• Child seats (accessories) =>page 96
A WARNING
Assuming an Incorrect sitting position In the vehicle can Increase the risk of severe or fa-tal injuries during a sudden driving or brak-Ing manoeuvre, In the event of a collision or accident, or If the alrbags are triggered.
• The number of vehicle occupants must never exceed the number of seats with seat belts In the vehicle.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• Always secure children In the vehicle in an authorised restraint system which is suita-ble for their height and weight=> page 61.
• Always keep your feet In the footwell while the vehicle is In motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the alrbag and seat belt cannot provide optimal protection and could actually Increase the risk of injury during an accident.
A WARNING
The seats of the 2-seat arrangement are not suitable for the attachment of child seats of any kind.
• Never use a child seat on the 2-seat ar-rangement.
A WARNING
Children who are not strapped In or who are not strapped In properly could sustain severe or fatal injuries while the vehicle Is In motion.
• Never use a rear-facing child seat on the front passenger seat.
• Children up to the age of 12 should always be transported on the single seats In the pas-senger compartment but not on the 2-seat ar-rangement.
• Always secure children In the vehicle In an authorised restraint system suitable for their height and weight.
• Always fasten children's seat belts cor-rectly and ensure that they assume a correct sitting position.
• Adjust the seat backrest to an upright po-sition If a child seat Is to be used on this seat.
• Do not allow children to sit with their heads or any other body parts In the side air-bag's deployment zone.
• Make sure that the seat belt Is correctly routed.
• Never allow children or babies to be trans-ported on someone's lap, or held In some-one's arms.
• Only ever fasten one child Into each child seat.
• Read and follow the Instructions by the manufacturer of the child seat. Equipment, Business 181

Dual clutch gearbox DSG®
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
Description
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear automatically. it uses a dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a manual gearbox with the com-fort and convenience of a conventional automatic transmission.
How the system works
Engine power is transferred to the drive shafts via the gearbox. In order to change gears, the power transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.
With the DSG® dual clutch system with its two complementary gearboxes, one gearbox is always connected under load to the engine. When one gear is engaged, another gear is always preselec-
led in the other gearbox. The clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear changes possible.
The DSG® dual clutch gearbox is designed to be more efficient than an automatic gearbox. In an au-tomatic gearbox, the torque converter is constantly in use, whereas in the DSG® dual clutch system the idle clutch can be opened, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG® dual clutch system usually ena-bles fuel consumption equal to or lower than a manual gearbox.
like the manual gearbox, the clutch in the DSG dual clutch system is subject to wear. Regular maintenance is necessary, varying accord-ing to what type of DSG® dual clutch system is in-stalled. For more information see the service schedule. In the DSG® dual clutch system, if one gearbox malfunctions it is deactivated and the oth-er gearbox functions alone *page 267. If this happens, have the system checked as soon as possible by a qualified workshop. DSG® dual clutch gearbox: selecting a gear
Fig. 221 Selector lever for automatic gearbox with lock button (arrow) in left-hand drive vehicles. The controls are mirrored for right-hand drive vehicles.
264 I While driving
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
The selector lever is equipped with a selector lever lock. When changing the selector lever position from P to a driving gear, depress the brake pedal and push the lock button in the selector lever in the direction of the arrow *Fig. 221. To move the se-lector lever out of position N to position D or R, first depress and hold the brake pedal.
The current selector lever position or the selected gear will be shown in the instrument duster display if the ignition is switched on. .,..

The cruise control system (CCS) is able to main-tain an individual set speed at forward speeds be-tween approx. 30 km/h (19 mph) and 180 km/h (112 mph).
The CCS slows the vehicle only by easing off the accelerator, not by actively braking. The CCS can-not maintain a constant speed when travelling downhill. The vehicle speed can Increase under its own weight. Shift down gear and brake the vehicle using the foot brake &.
Additional information and warnings:
• Changing gear 260
• Accessories, modifications, repairs and renewal of parts '*page 394
A WARNING
The use of the cruise control system (CCS) can lead to accidents and serious Injuries if traffic does not allow you to drive at a safe distance from the vehicle In front at a con-stant speed.
Indicator lamp
A WARNING (Continued)
• Never use the CCS In heavy traffic, with Insufficient distance from the vehicle ahead, on steep or winding roads, or on slippery road surfaces e.g. on snow, Ice, wet roads, loose chlpplngs or flooded roads.
• Never use the CCS when driving off-road or on unsurfaced roads.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Always switch cruise control off after use to avoid unintentional operation.
• it Is dangerous to use a set speed that is too high for the prevailing road, traffic or weather conditions.
• The CCS cannot maintain a constant speed when travelling downhill. The vehicle speed can Increase under its own weight. Shift down a gear or brake the vehicle using the foot brake. ro First read and observe the Introductory information and safety warnings & on page 295.
Lit up Possible cause
Cruise control system (CCS) is controlling the speed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
296 I While drivrng
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged.

Technical data
Technical data
Vehicle data
COJ Introduction
This chapter contains information on the following subjects:
Vehicle identification data . . . . . . . . . . . . . . . . . 451
Dimensions ........................... . 452
Unless otherwise specified, the technical data of the basic model apply. The values quoted here may differ if additional equipment is fitted, for differ-ent models, for special vehicles or if country-specif-ic equipment is fitted. All data in the official vehicle documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your vehicle.
Weight
The values for the kerb weight in the following ta-bles apply for the road-ready vehicle with driver (75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, toolkit and spare tyre =>&.Additional equipment and retrofit-ted accessories increase the stated kerb weight and reduce the maximum permitted load accord-ingly.
The load comprises the weights of the following:
• Passengers
• Allluggage
• Roof load including the mounts or roof bars and the load carrier system
• Drawbar load when towing a trailer
Performance figures
The performance figures were measured without equipment which may influence performance, such as a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are on-ly applicable for altitudes up to 1 ,000 m above sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for every further 1 ,000 m in altitude.
450 I Tcchn1cal data
Descriptions of the tables
Gearbox abbreviations: MG = manual gearbox, DSG® = dual clutch gearbox DSG®.
Additional information and warnings:
• Transporting =:o page 125
• Driving with respect for the environment =:.page 278
• Fuel =:.page 343
• Engine oil =:o page 353
• Engine coolant =:o page 358
• Wheels and tyres =>page 367
• Consumer information =>page 404
,A WARNING
Exceeding the maximum permissible weights, payload, dimensions, vehicle speed and axle weight rating could cause damage to the vehicle, accidents and serious Injuries.
• Do not exceed the permitted weights, loads, dimensions and maximum speeds.
• The actual axle loads must never exceed the maximum permissible axle loads.
• The payload and the distribution of the load In the vehicle have an effect on the driv-ing response and braking distance of the ve-hicle. Adjust your speed accordingly.
,A WARNING
Accidents and severe injuries can occur if the maximum permitted gross combination weight Is exceeded.
• Never exceed the specified gross combi-nation weight rating.
The payload should be distributed as evenly as possible in the vehicle. When transporting heavy objects in the luggage compartment, they should be placed either in front of or over the rear axle in order to minimise the effect on the vehicle's handling.