battery VOLKSWAGEN TRANSPORTER 2012 Owners Manual

While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

Vehicles with text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the [o.o/S!T) button in the in-strument cluster.
Restart the ignition.
Release the (o.o/S!Tl button.
Confirm the selection on the instrument cluster by pressing lhe (OK/RES!!) button on lhe wiper lever or the @ button on the multifunclion steering wheel.
Switch off the hazard warning lights.
Vehicles without text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the (o.oJS!l) button in the In-strument cluster.
Restart the ignition.
Release lhe [o.O/S!T) button and press the (:cJeJ) but-ton within approximately 20 seconds.
Switch off the hazard warning lights.
Volkswagen information system
COl Introduction
This chapter contains information on the following subjects:
Overview of the menu structure . . . . 25
Using the menus in the instrument cluster . . . 27
Main menu . . . . . . . . . . . . . . . . . . . . . . . 28
MFD (mullifunction display) menu . . . . . . . . . . . 28 Settings menu . . . . . . . . . . . . . . . . 30
Assist systems submenu.. . . . . . . . . . . . 30
Convenience submenu ... Lights & Vision submenu ..
The Volkswagen information system al-
lows you to access various functions and
information in the instrument cluster dis-
play when the ignition is switched on.
31
31
There are no buttons on the wiper lever in vehicles equipped with a multifunction steering wheel. The mullifunction display is controlled using the buttons on the multifunction steering wheel only.
Overview of the V!!hiclc
m The service message will disappear after a W few seconds, when the engine is running, or when the (OKIRES!T) button on the wiper lever or the@ button on the mullifunction steering wheel is press-ed.
m If the vehicle battery is disconnected for long W periods in a vehicle with flexible oil change service, the system will not be able to calculate the lime when the next service is due. The service dis-plays could then display incorrect information. If this is the case then please observe the maximum service Intervals shown in =:o Booklet Service schedule. The scope and design of the menus in the instru-ment cluster display depends on the vehicle elec-tronics and the scope of vehicle equipment.
Qualified workshops can programme and modify other functions depending on the vehicle equip-ment level. Volkswagen Commercial Vehicles rec-ommends using a Volkswagen Commercial Vehi-cles dealership for this purpose.
Some menu options can only be opened when the vehicle is stationary.
If any priority 1 warning reports are being dis-played, you will be unable to open any menus. Some warnings can be confirmed and switched off with the@ button.
Additional information and warnings:
• Driver assist systems =:o page 282
• Radio or navigation system =:o Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
• Provision mobile telephone =:o Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system 111>

A WARNING
Accidents and injuries can occur if the driver is distracted.
• Never open the menus on the instrument cluster display while the vehicle is in motion.
r::l After starting the engine with a discharged l!..J vehicle battery, or after the battery has been changed, system settings (time, date, personal
Overview of the menu structure
nl1 First read and observe the introductory 1-J,::.JJ Information and safety warnings & on page 24.
The following menu structure shows how the Volkswagen information system menus on the in-strument cluster display are structured. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment.
MFD (multlfunctlon display) 28
• Travel time
• Curr. consum. (current fuel consumption)
• Av. consum. (average consumption)
• Fuel range
• SCR range (Ad Blue® remaining range)
• Distance
• Av. speed (average speed)
• Digit. speed (digital speed display)
• Digital oil temp. (digital oil temperature display)
• Speed warning
ACC =>page 298
Audio Radio, provision for mobile telephone, infotainment system, navigation system
Navigation Radio, provision for mo-bile telephone, infotainment system, navigation system
Telephone Radio, provision for mo-bile telephone, infotainment system, navigation system
Vehicle status 21, Displays and 22, Service Interval display
convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged. Settings 30
• Assist systems
-Side Assist
System on/off
Brightness
Back
-Front Assist
System on/off
Acoustic warning/advance warning
Dist. warn. (distance warning)
Back
-ACC
Basic sett. (basic settings)
Distance
Back
-Back
• Language
• MFD data
-Travel time on/off
-Current consumption (current fuel consump-tion) on/off
-Av. consum. (average consumption) on/off
-Distance on/off
-Av. speed (average speed) on/off
-Digital speed (digital speed display) on/off
-Digital oil temp. (digital oil temperature dis-play) on/off
-Speed warn. (speed warning) on/off
-Back
• Convenience
-ATA confirm on/off
-Central locking (central locking system)
Auto lock (automatic locking) on/off
Auto unlock (automatic unlocking) on/off
Instrument cluster 25
...

Opening and closing
Vehicle key set
COl Introduction
This chapter contains information on the following subjects:
Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lamp in the remote control key . . . . . 38 Replacing the battery . . . . . . . . . . . . . 38 Synchronising the remote control key . . . . . . . 39
Additional Information and warnings:
• Settings in the Volkswagen information system 24
• Central locking system 39
• Starting and stopping the engine 257
• Consumer information 404
• Manual opening and closing 413
A DANGER .
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result In severe or even fatal injuries within a very short period of time.
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
• Call for medical help Immediately you sus-pect that someone has swallowed a battery.
36 Before tho journey
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. Children or third parties could lock the doors and tail-gate, start the engine or switch on the igni-tion and thus operate electrical equipment, such as the electric windows.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
A WARNING
Improper use of the vehicle key could lead to the engine being switched off and the steer-Ing lock engaging, which would render the vehicle unsteerable.
• Never remove the vehicle key from the Ig-nition lock when the vehicle Is In motion.
• When folding out the key bit, ensure that lt Is folded out completely and engaged fully.
• Never attach heavy objects to the vehicle key. Attach only light objects, If at all, such as a key fob with up to five house keys. <

Vehicle key
B D E
B7E:c2Ja
Fig. 17 Illustration of some different types of vehicle key
Fig. 18 Button for folding out the key bit.
r-('n First read and observe the Introductory L-J,..lJ Information and safety warnings & on page 36.
Types of key '*Fig. 17:
A Remote control key with folding bit for vehi-cles with two electric sliding doors.
8 Remote control key with folding bit for vehi-cles with one electric sliding door.
Remote control key with folding bit for vehi-c cles with tallgates that can be unlocked electrically9l.
Remote control key with folding bit for vehi-D cles with central locking and tailgates that cannot be unlocked electrically.
E Vehicle key with fixed key bit
•I In some lypes of keys, lhe button for unlocking the tailgate electrically is located on the side of the key.
Remote control key
The remote control key can be used to lock and unlock the car from a distance.
The remote control transmitter and the batteries are integrated in the key. The receiver is located in the vehicle interior. The remote control range is several metres around the vehicle when the batter-ies are fully charged.
If the vehicle cannot be opened and closed using the remote control, the remote control key will have to be re-synchronised '*page 39, or the battery replaced '*page 38.
Several remote control keys can be used.
Alarm button
An alarm button, if any, may be located on the side of the remote control key. Only press the alarm button in the event of an emergency! Once the but-ton is pressed, the horn is sounded and the vehicle flashes. Press the button again to switch off the alarm.
Opening and closing the key bit
Press button '*Fig. 18 G) to release the key bit and open it.
To fold in, press button G) and simultaneously fold in the key bit until it clicks into place.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional re-mote control keys.
Every new key must contain a microchip and be encoded with the data for the vehicle's electronic immobilizer. A key will not work if it is not fitted with a microchip or if the microchip has not been enco-ded. The same goes for keys that have been cut to fit the vehicle.
Opening and closing I 37

New keys or replacement keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and authorised key serv-ices which are qualified to manufacture these vehi-cle keys.
New and replacement keys need to be synchron-ised before use =:-page 39.
CD
Every vehicle key contains electronic compo-nents. Protect the key from damage, moisture and excessive vibration.
m Press the buttons on the remote control key W only if the corresponding function is actually needed. Pressing a button when the function is not
required could lead to the vehicle being unlocked unintentionally or the alarm going off. This also ap-plies even when you are not within the effective range.
m The function of the remote control key can be W affected temporarily if there is more than one transmitter in the direct vicinity working on the same frequency (e.g. a mo-way radio or mobile telephone).
m Obstacles bemeen the remote control and W the vehicle, bad weather conditions and weak batteries can reduce the range of the remote con-trol. Indicator lamp in the remote control key
Fig. 19 Indicator lamp in remote control key
Replacing the battery
Fig. 20 Opening the battery case cover
r--('n First read and observe the introductory 1..-J=.U information and safety warnings & on page 36.
38 I Before the JOUrney
r--('n First read and observe the Introductory 1..-J=.U Information and safety warnings & on page 36.
If a button in the remote control key is pressed briefly, the indicator lamp =:-Fig. 19 (arrow) flashes once. The lamp will flash several times if the button is pressed and held, e.g. convenience opening.
If the indicator lamp in the remote control key does not light up when a button is pressed, the battery in the remote control key needs to be replaced =:>page 38. Fig. 21 Removing the battery
Volkswagen Commercial Vehicles recommends having the batteries changed by a qualified work-shop.
The battery is located on the rear side of the re-mote control key underneath a cover. ..,.

Replacing the battery
• Fold out the key bit of the remote control key =>page 37.
• Pull up the cover on the rear side of the remote control key =>Fig. 20 in the direction of the arrow => • Using a suitable thin object, lever the battery out of the battery compartment =>Fig. 21.
• Insert the new battery as shown =>Fig. 21 and push it into the battery compartment against the di-rection of the arrow => • Fit the cover as shown =>Fig. 20 and push onto the remote control key housing in the opposite di-rection of the arrow until it engages.
Synchronising the remote control key
,--m First read and observe the introductory L-.lo:.ll information and safety warnings & on page 36.
The vehicle may no longer be able to be locked or unlocked with the remote control if you press the @ button repeatedly outside of the effective range of the remote control key. If this is the case. the re-mote control key has to be re-synchronised as fol-lows:
Central locking system
CQ Introduction
This chapter contains information on the following subjects:
Description of the central locking system . . . . 40
Locking and unlocking the vehicle from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locking and unlocking the vehicle from inside
SAFELOCK mechanism ................. .
Anti-theft alarm ........................ .
Interior monitoring system and anti-tow alarm
42
42
43
44
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the remote con-trol key if the driver door is open.
CD
• The remote control key can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control keys. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
r:lib Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r:lib The battery in the remote control key may W contain perchlorate. Please comply with any legal requirements and regulations when handling and disposing of these batteries. • Fold out the key bit of the remote control key =>page 37.
• Press button @in the remote control key. Re-main standing close to the vehicle.
• Lock the vehicle with the key bit in the driver door lock.
• Switch on the ignition using the remote control key. The synchronisation process is complete. If the vehicle is unlocked and not used for a long time, e.g. in your own garage, the vehicle battery could discharge and the engine may not start.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Doors => page 45
• Sliding doors =>page 46
• Tailgate =>page 49
• Wing doors =>page 52
• Electric windows =>page 55
• Sliding/tilting roof =>page 58
• Towing a trailer =>page 139
Opening and closing 39

ro First read and observe the Introductory Information and safety warnings & on page 39.
Function Wlth remote control key With mechanical vehicle key
Unlocking the vehicle Press the@ button. Press Insert the vehicle key into the driver door and hold for convenience lock cylinder and turn it to the opening posi-opening. lion. Turn and hold for convenience opening. The tailgate or the wing doors are also opened if the key slot of the tailgate or wing doors is in vertical position. Only the driver door will be unlocked in vehicles without cen-trallocking.
Locking the vehicle Press the @ button. Press Insert the vehicle key into the driver door and hold for convenience lock cylinder and turn it to the closing posi-closing. lion. Turn and hold for convenience closing.
Unlocking the tailgate only Press the Insert the vehicle key into the lock cylinder of In some types of keys, the the tailgate, and turn the key slot anti-clock-button is located on the side wise as far as it will go. of the key.
Locking the tailgate only -Insert the vehicle key into the lock cylinder of the tailgate and turn the key slot clockwise to the horizontal position.
Unlocking the wing doors -Insert the vehicle key into the lock cylinder of only. the wing door, and turn the key slot anti-clockwise as far as it will go.
Unlocking the wing doors -Insert the vehicle key into the lock cylinder of only. the wing door and turn the key slot clockwise to the horizontal position.
Opening the electric sliding Unlocking the vehicle Press -door the@ or§] button.
Note: If the Volkswagen Commercial Vehicles dealer has programmed the single door unlocking function, all the doors and the tailgate will be un-locked only after you press the @ button twice or turn the mechanical vehicle key twice.
the doors or the tailgate within a few seconds auto-matically after unlocking the car. This function pre-vents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.
The remote control key will lock and unlock the ve-hicle only when the battery has enough power and the remote control key is located within a few me-tres of the vehicle. All the turn signals will flash as confirmation when the vehicle is locked.
The vehicle cannot be locked using the remote control key if the driver door is still open. The vehi-cle will be locked again if you do not open one of
Convenience opening and closing
• See electric windows-functions 55.
• See: Sliding/tilting roof-functions =:>page 58. Opening and closing 41

• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors. • The bonnet is opened.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43