airbag off VOLKSWAGEN TRANSPORTER 2013 Owners Manual

Table of Contents
About this owner's manual . . . . . . 4
Overview of the vehicle . . . . . . . . . . 5
Exterior views
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
-Rear view (vehicles with tailgate) . . . . . 7
-Rear view (vehicles with wing doors) 8
Vehicle interior
-Overview of the driver door . . . . . . . . . . . 9
-Overview of the driver side . . . . . . . . . . . 10
-Overview of the centre console . . 12
-Overview of the front passenger side . . . 14
-Headliner . . . . . . . . . . . . . . . . . . . . 15
Instrument cluster
-Warning and indicator lamps . . . . . . . . . . 16
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19
-Volkswagen information system . . . . . . . . 24
Before the journey . . . . . . . . . . . . . . . . 33
Before setting off
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening and closing
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36
-Central locking system . . . . . . . . . . . . . . . . 39
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52
-Windows . . . . . . . . . . . . . . . . . . . . . . . . . 55
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58
Sitting correctly and safely
-Adjusting the seat position . . . . . . . . . . . . 61
-Seat functions, front . . . . . . . . . . . . . . . . . . 69
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87
-Child seats (accessories) . . . . . . . . . . . . . 96
-Integrated child seat .................. 1 02
Lights and vision
-Lights ............................... 106
-Protection from the sun ............... 115
-Wipers and washer . . . . . . . . . . . . . 116
-Mirrors .............................. 121
Table ot Contents
Transporting items
-Driving notes ........................ 125
-Luggage compartment ................ 130
-Guide rail system in the rear vehicle floor ................................ 133
-Roof carrier ........ , ................. 137
-Towing a trailer ...................... 139
Practical equipment
-Stowage area ........................ 150
-Torches ............................. 152
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153
-Tables .............................. 155
-Cool box ............................ 158
-Ashtray and cigarette lighter ........... 161
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
-Rear Seat Entertainment (RSE) system 165
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172
-Digital voice enhancement ............ 173
Equipment, Multivan
-Darkening the interior of the vehicle, Multivan ............................. 175
Equipment, Business
-Vehicle overview, Business . . . . . . . . . . . . 180
-Seat functions, rear, Business ......... 182
-Rear-seat telephony, Business ........ 187
Equipment, California
-Vehicle overview, California . . . . . . . . . . . 192
-Seat functions, rear, California ......... 193
-Central control panel, California ........ 204
-Interior lights, California ............... 208
-Stowage areas, California ............. 21 0
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215
-Manual pop-up roof, California ......... 218
-Electric pop-up roof, California ......... 221
-Awning, California .................... 226
-Tables and camping chairs, California .. 229
-Gas system, California ................ 233
-Water supply and disposal, California .. 237
-Refrigerator box, California ............ 241
-Power supply in the vehicle, California .. 242
-Air conditioning system, California ..... 250
-Supplementary heater, California ...... 251
-Practical tips, California ............... 252

Key to Fig. 6 and Fig. 7:
CD Light switch ·'f;i.· ... 106
-Light switched off+
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o
-Fog lights i'O 0$
@ Lever for: .......... . 106
-Main beam headlights ID
-Headlight flasher =:o
-Turn signal "'" -Parking light
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
@ Controls on the multifunction steering wheel ....... .
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;.,
-Mute function for the radio or activating the voice control system _...
-Opening the main telephone menu or accepting a telephone call J
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=,
@ Instrument cluster:
-Instruments ..
-Display
-Warning and indicator lamps ..... .
® Horn (works only when the ignition is switched on)
® Lever for wipers and washers . . . . . .....................................•
-Wipers HGH-LOW
-Interval wipe for the windscreen . ·••
-"Flick wipe" 1x
-Windscreen wipers.;;:>
-Wash and wipe system for the windscreen
-Rear wiper ll;J
-Wash and wipe system for the rear window
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET
0 Ignition lock .......... .
® Pedals .................. .
®
® @
Lever for adjusting the steering column ..................•.....
Driver front airbag ........ .
Headlight range control (o .
Brightness control for instrument and switch lighting C't ...••.•...
Handle for releasing the bonnet ...
@
®
0 Button for interior monitoring next to the driver seat (not shown) ....................... .
Vehicle interior 11
24
19
19
16
116
24
257
260
61
87
106
106
350
39

Overview of the centre console
Centre console, standard version
Fig. 8 Overview of the centre console. standard version.
Key to Fig. 8:
CD Button for:
-Adaptive chassis control (DCC) C I S .......................................... .
-Front passenger airbag switch-off function ................•.......................
-Hill descent assist .................................•.......................
-Roof ventilator G!!J,db ......................................................... .
-Electric sliding doors ell, a;o ............................................••....•
-Electronic stabilisation program (ESC) D ........................................ .
-Windscreen heating W ..................•...................................
-Rear axle differential lock ! ................................................. .
-ParkPilot P<• .....................•..••••.............••..............•••••.
-Tyre monitoring system \P . . . . . . . . . . . . . . . . . . . . . . . . ........................ .
-Start/stop system . . . . . . . . . . . . . . . . . . . . . . . . ............................... .
-Hazard warning lights .a . . . . . . . . . . . . . . . . . . . ............................ .
-Windscreens made of heat-insulating glass, heated ............................... .
® Stowage compartment. . . . . . . . . . . . . . . . ............... .
@ Radio or navigation system (factory-fitted) =:-Booklet Radio, provision for mobile telephone, infotainment system, navigation system
Overview of the vehicle
317
87
285
322
46
269
322
282
287
318
282
411
115
150
...

@ Controls for:
-Climatic .................................................................... .
-Climatronic ............................................•.....................
® Stowage compartment in the front centre console ...... .
-With 12-volt socket ...................... .
-With ashtray and cigarette lighter
® Drink holder ..
0 Lever for:
-Manual gearbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........ .
-DSG® dual clutch gearbox .................................................. .
Centre console, comfort version
Fig. 9 Overview of the centre console, comfort version.
Key to Fig. 9:
G) Button for:
-Adaptive chassis control (DCC) C 9 S
-Front passenger airbag switch-off function
-Hill descent assist ..... .
322
322
150
163
161
153
260
260 317
87
285
-Roof ventilator C!J,C!J . . . . . . . . . . . . . . . . . . • . . . . . . . . . . . . . • . • . . . . . . . . . . . • • . • • . • . . 322
-Electric sliding doors eo, cm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
-Electronic stabilisation program (ESC) a . . . . . . . . . . . . . . . . . . . . . . 269
-Rear axle differential lock ! . . . . . . . . . . . . . . . . . . . . . . . . . . 282
-ParkPilot P<•
-Tyre monitoring system W .............. .
Vehicle Interior 13
287
318 ..

Symbol Meaning=>& See
.......,. Front brake pads worn .
Lit up: ESC fault or switched off for system-related reasons.
Flashing: ESC/TCS is taking corrective action. =>page 269
1} TCS switched off manually.
e ABS faulty or not functioning.
0$ Rear fog light switched on. =>page 106
Lit up: vehicle lighting not working partially or completely. =>page 432
0 Lit up or flashing: catalytic converter fault.
w Lit up: glow period for a diesel engine.
Flashing: fault in engine management system.
EPC Fault in engine management system. =>page 407
Diesel particulate filter has become saturated with soot.
Only for specially equipped courier vehicles: diesel particulate filter is being regenerated.
(1) Tyre pressure too low. =>page 367 Tyre monitoring system faulty.
0 Windscreen washer fluid level too low. =>page 116
f] Fuel tank almost empty. =>page 340
Flashing: engine oil system fault.
Lit up: engine oil level too low. =>page 353
....... Fault in airbag and belt tensioner system. =>page 87
tf'
Front passenger front airbag switched off (PASSENGER AIR BAG =>page 87
f9 Ad Blue® level is low. =>page 346
/>.
with Ad Blue® system faulty or not refilled using norm-standard AdBI-ue®. =>page 346
Have the air filter replaced. => Booklet SeNice schedule
a, Electronic Immobilizer active. =>page 257
Lit up: rear axle differential lock switched on. =>page 282 .... Flashing: rear axle differential lock fault.
Adaptive cruise control (ACC) currently not available. =>page 298
Instrument cluster 17

Sitting correctly and safely
Adjusting the seat position
COl Introduction
This chapter contains information on the following subjects:
The dangers of assuming an incorrect sitting position . . . .............. .
Correct sitting position . . . . . . ......... . Overview of seats ...................... .
Mechanical controls on the front seats ..... .
Electrical controls on the front seats ....... . Adjusting and removing head restraints .... .
Adjusting the steering wheel position ...... .
Additional information and warnings:
• Seat functions, front 69
• Seat functions, passenger compartment 72
• Seat belts 79
• Airbag system 87
• Child seats (accessories) 96
A WARNING
62
63
64
65
66
67
68
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fa-tal injuries during a sudden driving or brak-ing manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
• Always secure children in the vehicle in an authorised restraint system which Is suita-ble for their height and page 96, 87.
• Always keep your feet in the footweli while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually increase the risk of Injury during an accident.
A WARNING
Always adjust seats, seat belts and head re-straints to their correct position before any journey and ensure that ail passengers have fastened their seat belt.
• Push the front passenger seat as far back as possible.
• Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the steering wheel. If your build makes it impossible to fulfil this requirement then you must contact a qualified workshop so they can make any necessary modifications.
• Never travel with the back rest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incor-rect seat belt routing or an incorrect sitting position.
• Never travel with the back rest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure vehicle occupants on the back seats.
• Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
• You should always sit upright with your back against the seat back rest with the front seats properly adjusted. Do not position any body part too close where the airbags are fit-ted.
• The risk of serious injury Is increased for passengers on the rear seat if they are not sitting upright because the seat belts are in-correctly positioned.
A WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
• The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehi-cle is in motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat. .,.
Sitting correctly and safely 61

Additional information and warnings:
• Sitting correctly and safely 61
• Child seats (accessories) 96
A WARNING
Assuming an Incorrect sitting position In the vehicle can Increase the risk of severe or fa-tal injuries during a sudden driving or brak-Ing manoeuvre, In the event of a collision or accident, or If the alrbags are triggered.
• The number of vehicle occupants must never exceed the number of seats with seat belts In the vehicle.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• Always secure children in the vehicle in an authorised restraint system which is suita-ble for their height and page 61.
• Always keep your feet in the footwell while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the airbag and
Mechanical controls on the front seats
Fig. 42 Front left-hand seat controls.
A WARNING (Continued)
seat belt cannot provide optimal protection and could actually increase the risk of injury during an accident.
A WARNING
Children who are not strapped in or who are not strapped in properly could sustain severe or fatal Injuries while the vehicle Is In motion.
• Never use a rear-facing child seat on the front passenger seat.
• Always secure children in the vehicle in an authorised restraint system suitable for their height and weight.
• Always fasten children's seat belts cor-rectly and ensure that they assume a correct sitting position.
• Adjust the seat backrest to an upright po-sition If a child seat is to be used on this seat.
• Do not allow children to sit with their heads or any other body parts in the side air-bag's deployment zone.
• Make sure that the seat belt is correctly routed.
• Never allow children or babies to be trans-ported on someone's lap, or held in some-one's arms.
• Only ever fasten one child Into each child seat.
• Read and follow the instructions by the manufacturer of the child seat. Sitting correctly and safely

Seat belts
o:n Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . 80
Frontal collisions and the laws of physics 81
What happens to vehicle occupants who have not fastened their seat belts 82
Seat belt protection . . . . . . . . . . . . . . . . . . . . . . 83 Using seat belts . . . . . . . . . . . . . . 83
Fastening and unfastening seat belts . 84 Seat belt routing . . . . . . . . . . . . . . . . . . 85
Belt height adjuster . . . . . . . . . . . . . . . . 86
Automatic belt retractor and belt tensioner . . . 86
Service and disposal of belt tensioners . . 87
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat belt in question should be replaced immediately by a qualified workshop=:.&. The qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and model year. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Additional information and warnings:
• Adjusting the seat position =:.page 61
• Seat functions, rear =>page 72
• Airbag system =>page 87
• Child seats (accessories) =:.page 96
• Integrated child seats =:.page 102
• Stowage =>page 150
• Seat functions, rear, Business =>page 182
• Seat functions, rear, California =:.page 193
• Cleaning and caring for the interior =:.page 388
• Accessories, modifications, repairs and renewal of parts =>page 394
A WARNING
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts will only offer the optimum level of protection when they are fastened and used properly.
A WARNING (Continued)
• Seat belts are the most effective means of reducing the risk of serious and fatal injuries In the event of an accident. Seat belts must always be fastened properly when the vehicle Is In motion to protect the driver and all vehi-cle occupants.
• Before every trip, each vehicle occupant must adopt the correct sitting position, cor-rectly fasten the seat belt belonging to their seat and keep it fastened properly throughout the trip. This applies to all vehicle occupants and also In urban traffic.
• While the vehicle is in motion, secure all children travelling In the vehicle in a restraint system suitable for their weight and height. They must also wear correctly fastened seat belts =>page 96.
• Only start driving when all passengers have correctly fastened their seat belts.
• Only ever insert the latch plate into the buckle of the associated seat, and always en-sure that it engages properly. Using a buckle that does not belong to the seat that you are occupying reduces the level of protection and can lead to severe injuries.
• Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This could prevent the belt buckle and seat belt from working properly.
• Never unfasten the seat belt while the ve-hicle is in motion.
• Never allow more than one person to share the same seat belt.
• Never travel when children or babies are being carried on somebody's lap and fas-tened with the same belt.
• Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could prevent the seat belts from fitting and functioning properly.
A WARNING
Damaged seat belts are very dangerous and can cause severe or fatal Injuries.
• Never damage the belt by trapping it in the door or in the seat mechanism. 11>
Sitting correctly and safely

Seat belt protection
Fig. 64 Driver restrained by a properly positioned seat belt during a sudden braking manoeuvre.
i"111 First read and observe the introductory L..-.lo:.U information and safety warnings & on page 79.
When fastened properly, seat belts hold the vehicle occupants in the correct sitting positions and con-siderably reduce the kinetic energy in the event of an accident. Seat belts also help to prevent uncon-trolled movements which could lead to severe inju-ries. In addition, wearing seat belts properly re-duces the risk of being thrown from the vehicle 64.
Passengers wearing seat belts correctly benefit greatly from the ability of the belts to reduce the ki-netic energy. The front crumple zones and other
Using seat belts
i"111 First read and observe the Introductory L..-.lo:.U Information and safety warnings & on page 79.
Checklist
Using seat belts &:
../ Check the condition of all seat belts regular-ly.
../
../
Keep the seat belts clean.
Avoid allowing any foreign bodies or fluids to get on to the seat belt or latch plate or in-to the slot for the seat belt buckle.
../ Do not trap or damage the seat belt and latch plate. for example when closing the door.
passive safety features (such as the airbag sys-tem) are also designed to reduce kinetic energy. The amount of energy generated will thus de-crease, thereby reducing the risk of injury.
The examples describe frontal collisions. Of course, properly worn seat belts substantially re-duce the risk of injury in all other types of acci-dents. This is why seat belts must be fastened be-fore every trip -even if you are only planning to drive a very short distance. Ensure that all passen-gers also wear their seat belts properly.
Accident statistics have shown properly worn seat belts to be an effective means of substantially re-ducing the risk of injury and improving the chances of survival in a serious accident. Furthermore, properly worn seat belts improve the protection provided by airbags in the event of an accident. This is why wearing a seat belt is a legal require-ment in most countries.
Although the vehicle is equipped with airbags, the seat belts must be fastened and worn. For exam-ple, the front airbags will only be triggered in cer-tain types of frontal collision. The front airbags will not be triggered during minor frontal collisions, mi-nor side collisions, rear collisions. rolls or accidents in which the airbag trigger threshold in the control unit is not exceeded.
Therefore. always wear your seat belt and ensure that your passengers have fastened their seat belts properly before you drive off. ../ Never remove, modify or repair the seat belt or any part of the belt fixture system.
../ Always fasten the seat belt correctly before every journey and keep it fastened while the vehicle is in motion.
Twisted seat belt
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned too quickly into the side trim panel:
• Take hold of the latch plate then slowly and carefully pull out the seat belt.
• Untwist the seat belt and guide it back slowly
Sitting correctly and safely

Seat belt routing
BTT.Q3l4
Fig. 67 Correct seat belt routing and head restraint adjustment.
Fig. 68 Correct seat belt routing during pregnan-cy.
r-T'n First read and observe the introductory L-Wl infonmation and safety warnings & on page 79.
Seat belts only provide an optimum level of protec-tion during an accident when they are routed cor-rectly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt routing al-so holds the vehicle occupants in position so that an inflating airbag can offer the maximum level of protection. Therefore you must always fasten your seat belt and ensure that the seat belt routing is correct.
Assuming an incorrect sitting position can cause severe or fatal injuries 61, Adjusting the seat position.
Correct seat belt routing
• The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the neck, over or under the arm or behind the back.
• The lap part of the seat belt must always lie across the pelvis, never across the stomach.
• The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women, the seat belt must be posi-tioned evenly over the chest and as low as possi-ble over the pelvis. it must lie flat so that no pres-sure is exerted on the lower body-this applies for the entire course of the pregnancy =>Fig. 68.
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
• Belt height adjuster for the front seats =>page 86.
• Height-adjustable front seats =>page 61.
A WARNING
Incorrect seat belt routing can cause severe Injuries In the event of an accident or a sud-den braking or driving manoeuvre.
• The seat belts only offer best protection when the backrests are in an upright position and the seat belts have been fastened proper-ly.
• The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts In the direction of softer body parts (e.g. stomach). .,.
Sitting correctly and safely