check engine light VOLKSWAGEN TRANSPORTER 2013 Owners Manual

Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle. Preparing for a journey and driving safely
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
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Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33

Checklist (Continued)
..( Fasten your seat belt correctly before set-ting off and keep it properly fastened throughout the journey. This also applies to all passengers 79 .
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Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, opening menus and making adjust-ments to settings .
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Observe traffic regulations and speed limits.
Driving abroad
r-f'n First read and observe the introductory l.-J=.U information and safety warnings.& on page 33.
Checklist
In some countries, special safety standards and emissions-related regulations apply that the vehi-cle may not comply with. Volkswagen Commercial Vehicles recommends that you visit your Volkswa-gen Commercial Vehicles dealer before travelling abroad to find out about any legal requirements and the following points concerning your destina-tion:
..( Does the vehicle need any technical modifi-cations for driving abroad, e.g. masking or switching the headlights over?
..( Are the necessary tools, diagnostic equip-ment and spare parts available for service and repair work?
..( Are there any Volkswagen Commercial Ve-hicles dealerships in the country of destina-tion?
..( For petrol engines: is unleaded petrol with the correct octane number available?
34 Before the journey
..( When travelling long distances, stop and take a break regularly-at least every 2 hours.
..( Secure animals in the vehicle using a sys-tem that is suitable for their weight and size.
A WARNING
Always observe current traffic regulations and speed limits, and think ahead when driv-Ing. Correct interpretation of a driving situa-tion can make the difference between reach-Ing your destination safely and having an ac-cident with serious Injuries.
W Regular servicing of your vehicle not only W maintains its value, it also ensures that your vehicle remains roadworthy and in perfect working order. Servicing work should therefore be carried out in accordance with the service schedule. Some work may have to be carried out before the due date of the next service if the vehicle is subjected to severe operating conditions. Severe operating conditions are, for example, regular stop and go driving, regular driving with a trailer and driving in areas with high levels of dust. Additional informa-tion is available from your Volkswagen Commercial Vehicles dealership or qualified workshop. ..( For diesel engines: is diesel with a low sul-phur level available?
..( Are the correct engine oil 353 and other service fluids in accordance with the specifications of Volkswagen Commercial Vehicles available in the destination coun-try?
..( Will the factory-fitted navigation system work with the navigation data available in the destination country?
..( Are special tyres necessary for travelling in the destination country?
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Volkswagen Commercial Vehicles is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.

A WARNING (Continued)
• Never try to stop a trailer from snaking by Increasing your speed.
A WARNING
Accidents and severe injuries can occur if the maximum permitted draw bar weight is ex-ceeded.
• Never exceed the specified values.
A WARNING
The start/stop system must always be switch-ed off manually when a trailer Is to be towed with towing brackets that were not retrofitted by Volkswagen Commercial Vehicles. Other-wise faults can occur In the brake system, possibly resulting In accidents and serious Injuries.
Technical requirements
,...-.('n First read and observe the introductory 1--J,:.U information and safety warnings & on page 139.
If the vehicle is supplied with a factory-fitted tow-ing bracket it will already have the necessary tech-nical modifications and meet the statutory require-ments for towing a trailer.
Only use a towing bracket which is approved for the gross weight of the trailer you want to tow as a retrofit solution. The towing bracket must be suit-able for the vehicle and trailer and be securely bol-ted to the vehicle's chassis. Only a towing bracket with a removable ball coupling should be used. Al-ways check and follow the data provided by the towing bracket manufacturer. Never install a weight-distributing or load-balancing towing brack-et on the vehicle.
Towing brackets fitted to the rear bumper
Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket must not prevent the rear bumper from functioning correctly. Do not
A WARNING (Continued)
• Always switch off the start/stop system manually If a trailer is attached to a towing bracket that was not retrofitted by Volkswa-gen Commercial Vehicles.
m Always switch off the anti-theft alarm when a L!J trailer is being hitched or unhitched 43. The tilt sensor could otherwise trigger an alarm unnecessarily.
m In new vehicles, do not tow a trailer during L!J the first 1,000 km 394.
m Volkswagen Commercial Vehicles recom-L!J mends removing the ball coupling before driving without a trailer. The level of damage sus-tained during a rear-end collision could be greater for vehicles with a fitted ball coupling than for those without.
m By law, the ball coupling must be removed if L!J a trailer is not being towed if it obscures the number plate.
m In some models, the towing bracket is re-L!J qui red for towing vehicles. For this reason, the towing bracket ball coupling should be stored in the vehicle at all times. carry out any alterations to the exhaust or brake systems. Check regularly to see if the towing bracket is fitted securely.
Engine cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling system must contain sufficient coolant and be able to cope with the extra load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations. The trailer's brake system must never be connected to the ve-hicle brake system.
Emergency breakaway cable
Always use safety chains between your vehicle and the trailer 144.
Trailer rear lights
The rear lights on the trailer must meet legal re-quirements 144.
Transporting items 1141

Key to diagram Fig. 114:
Pin Meaning
8 Reversing light
9 Permanent live
10 Charging cable plus
11 Earth pin 10, charging cable
12 Not assigned
13 Earth pin 9, permanent live
Trailer socket
A 13-pin trailer socket makes the electrical connec-tion between the towing vehicle and the trailer. When the engine is running, electrical consumers in the trailer are supplied with voltage (charging ca-ble) via the electrical connection (pin 10 of the trail-er socket). If required, the charging cable charges the caravan's battery.
When a trailer is electrically detected, electrical consumers in the trailer are supplied with voltage (permanent live) via the electrical connection (pin 9). Permanent live supplies a trailer's interior lighting for example. Electrical consumers such as a caravan refrigerator are supplied with voltage on-ly when the engine is running (pin 1 0).
To avoid overloading the electrical system, do not inter-connect the three earth wires (pins 3, 11 and 13).
If the trailer has a 7 -pin plug you will need to use a suitable adapter cable. Pin 10 (charging cable) is then without function.
Emergency breakaway cable
Always fasten the trailer's emergency breakaway cable properly to the towing vehicle. Leave enough slack in the emergency breakaway cable so that the vehicle can still drive around corners. However the emergency breakaway cable should not drag along the ground while you are driving.
Trailer rear lights
Ensure that the trailer lights work properly and meet legal requirements. Do not exceed the maxi-mum power consumption for the trailer 142.
Connection to the anti-theft alarm
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:
• When the vehicle has a factory-fitted anti-theft alarm and a factory-fitted towing bracket.
• When the trailer is electrically connected to the towing vehicle via the trailer socket.
• When the vehicle and trailer electric systems are functional, fault-free and undamaged.
• When the vehicle is locked with the vehicle key and the anti-theft alarm is active.
When the vehicle is locked, the alarm will be trig-gered as soon as the electrical connection to the trailer is interrupted.
Always switch off the anti-theft alarm when a trailer is being hitched or unhitched. The tilt sensor could otherwise trigger an alarm unnecessarily.
Trailer with LED rear lights
For technical reasons, trailers with LED tail lights cannot be integrated into the anti-theft alarm sys-tem.
When the vehicle is locked, the alarm is not trig-gered as soon as the electrical connection to the trailer with LED rear lights is interrupted.
A WARNING
Any electrical cables that are not connected properly could cause a power surge to the trailer. This could cause faults tn the entire vehicle electronics system and also lead to accidents and serious Injuries.
• All work on the electric system should be carried out by a qualified workshop.
• Never connect the trailer's electrical sys-tem directly to the electrical connections of the tail lights or to other sources of electrici-ty.
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If you park the trailer using the support wheel or other trailer supports, disconnect the trailer from the vehicle. The vehicle could rock up and down if the load changes or if there is damage to the tyres. If this happens, a great deal of force will be exerted on the towing bracket and trailer, which could lead to damage to the vehi-cle and trailer.
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Maximum power consumption of the trailer should not be exceeded. Otherwise, the vehicle electrical system could be damaged.
m If there is a fault in the vehicle or trailer elec-L.:!.J trical systems or in the anti-theft alarm, have the systems checked by a qualified workshop.
m If the engine is not running and electrical L.:!.J equipment is switched on in the trailer via the trailer socket, the vehicle battery will discharge. .,.
Transporting Items 145

Switching the cool box on and off
Fig. 127 Controls on the cool box
r-f'n First read and observe the Introductory Information and safety warnings & on page 158.
The interior temperature of the cool box is dependent on the temperature in the vehicle. In cooling mode, the interior temperature can be max. 20•c (68°F) below the temperature in the vehicle. In heating mode it can be max. 35•c (95.F) de-grees above the temperature in the vehicle. If you switch directly from cooling to heating (or vice ver-sa) it will take a relatively long time for the interior to reach the desired temperature.
Switching the cool box on
• Connect the 12-volt power supply.
• Press the red Fig. 127 G) to turn on the heating mode. An indicator lamp in the but-ton lights up above the button which was pressed.
• OR: press the blue button (!)®to switch on the cooling mode. An indicator lamp in the button lights up above the button which was pressed.
Ashtray and cigarette lighter
o:n Introduction
This chapter contains information on the following subjects:
Ashtray . . . . . . . . . . . . . . . . . . . 162
Removable ashtray in the drink holder 162
Cigarette lighter . . . . . . . . . . . . . . . . . . . 163
Additional information and warnings:
• Drink holder 153
• Electrical sockets 163
Switching cooling and heating mode off
• Press the red button(!) or the blue button (!). The corresponding warning lamp goes out.
Switching the cool box completely off
• Press the@) button @.
• OR: disconnect the 12-volt power supply.
Faults
If the cool box does not work, proceed as follows:
• Check whether the plug is securely in the sock-et.
• Check the connecting cable for damage.
• Check the 12-volt socket fuses.
• Run the engine to recharge the vehicle battery.
If these steps do not help, contact a qualified work-shop. • Accessories, modifications, repairs and renewal of parts 394
• Consumer information 404
A WARNING
Improper use of the ashtray and cigarette lighter could cause fires, burns and other se-rious Injuries.
• Never put paper or any other combustible materials In the ashtray. Practical equipment 161

Symbol Meaning
A Flow of electric current in amps
Lit up: 230-volt mains connection has been made and the battery charger is working. Flashing or displaying a number over 15 volts: malfunction. Disconnect the 230-volt mains connection and have the electrical system checked by a qualified workshop. Not lit up despite a 230-volt connection being made: there is a power cut or malfunction in the battery charger.
G The batteries are being charged by the alternator.
Warning messages
Under certain conditions, such as when the pop-up roof is open, warning messages appear on the dis-play when the engine is started. These warn against possible vehicle or equipment damage.
• Switch off the ignition and correct the cause of the warning message.
Malfunction
If a symbol flashes, there is a fault in the indicated system.
• Press the button G?) for five seconds to clear the fault. If this does not work or if other faults ap-pear, please contact a qualified workshop. Volks-wagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
A WARNING (Continued)
• Never Ignore any Illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass or fuel.
• Any broken-down vehicle poses an In-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
• The engine compartment of any motor ve-hicle is a dangerous area. Serious injuries can be sustained here 350.
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Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Menu structure
J'"'""'('n First read and observe the introductory L-J,:.IJ information given on page 204.
Main menu Possible functions
Pop-up roof Opening
Closing
Displays Outside temperature
206 Before the journey
Using the menus
• Turn the rotary/push knob 168@ to highlight a function or submenu or to change a set-ting.
• Press the rotary/push knob to select a function or submenu or to confirm a setting.
Description of the submenu with examples
Open the pop-up roof .,1
Close the pop-up roof .,t
Current outside temperature (28.SO C) ...

Closing the electric pop-up roof
j'"'('n First read and observe the introductory information and safety warnings & on page 221.
• Close all of the windows in the pop-up roof can-vas.
• Remove the children's safety net.
• Lower the bed panel.
• Ensure that the roller shutter is and stays open.
• Make sure that no people or objects, such as blankets or pillows, are on the upper bed. Position the mattress correctly.
• Disconnect any connected devices from the 12-volt socket in the roof frame, and stow them in a safe place in the vehicle.
• Switch on the ignition.
• Open one of the vehicle doors to allow excess air pressure to escape.
• Switch on the central control panel.
• Select the menu option Pop-up roof in the central control panel.
• Select menu option Close (dark background).
• Press and hold the rotary/push knob for ap-proximately four seconds. An acoustic signal is giv-en and the display reads for approximately four seconds Roof bed down? Shutter open? Window open?. All control elements for the pop-up roof are blocked during this safety check.
• Press and hold the rotary/push knob again to continue closing. Make sure that the canvas is not pinched at the front or on the side between the ve-hicle and the roof or the rods.
• Press and hold the rotary/push knob until the hydraulic motor has switched off automatically and the pop-up roof has closed fully. This is shown by the .t symbol in the display. The hydraulic motor has a run-on time of approx. 5 seconds to bleed the hydraulic system.
• Close the roller shutter. Make sure that the can-vas is not pinched.
m The LED lights in the pop-up roof are switch-L!..J ed off automatically as soon as the engine is
Equipment, California I 223

Flashes Possible cause Solution
The lock button in the selector lever is not Engage the selector lever lock 265. engaged. The vehicle cannot drive off.
Dual clutch gearbox DSG®. Drive to the nearest qualified workshop immedi-
/ ./ flashes alternately with selector lever dis-ately at a low engine speed to have the system play, e.g. D.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Pedals
Fig. 218 In vehicles with a manual gearbox, ac-celerator pedal G), brake pedal@ and clutch ped-al@.
r-T'n First read and observe the introductory L-Wl information and safety warnings & on page 260.
The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring the vehicle to a stop.
262 I While driving
checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
• If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe distance from the road, switch on the hazard warning lights, switch off the engine and take other precautionary measures In or-der to warn traffic behind you.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. Fig. 219 In vehicles with a dual clutch gearbox. accelerator pedal G) and brake pedal @.
A wARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious Injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell. .,.

• Reduce your speed.
• Push the selector lever from position D to the right into the Tiptronic gate 266.
• Gently push the selector lever to the rear to change down gear.
Stopping the vehicle and pulling away when driving uphill
The steeper the incline, the lower the gear that is required.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Hill Hold Assist function 282.
Vehicles without Hill Hold Assist: when the vehi-cle is stopped on an incline and remains in gear, the vehicle must always be prevented from rolling by depressing the brake pedal or by applying the handbrake. The brake pedal or the handbrake should not be released until you start to pull away
Kickdown
The kickdown mechanism enables maximum ac-celeration in the selector lever positions D and S, or in the Tiptronic position.
If the accelerator pedal is depressed fully, the gear-box will automatically shift to a lower gear, depend-ing on the speed and engine revs. This will make use of the full vehicle acceleration &.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed for the gear.
Freewheel driving with 7-speed dual clutch gearbox DSG®
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a fore-sighted driving style. The engine is declutched and no longer brakes the vehicle -the vehicle can roll out over a longer distance.
Switch-on condition: the selector lever must be in position D.
Fault in the DSG® dual clutch gearbox
r-f"'n First read and observe the introductory l-J::,JJ information and safety warnings & on page 260.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever posi-tions have a light background. The automatic gear-
Triggering coasting
• Remove foot from accelerator pedal. The en-gine will be disengaged and run in freewheel mode. The vehicle rolls without the braking effect of the engine.
Cancelling coasting mode
• Depress the brake pedal briefly.
Coasting can be switched on and off in the Set-tings menu of the Volkswagen Information sys-tem 24.
A WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the ve-hicle, which can lead to accidents and seri-ous injuries.
• Always adjust your driving style in ac-cordance with the flow of traffic.
• Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
• You should never endanger other road users through the acceleration of your vehi-cle or through your driving style.
CD
• If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depress-Ing the accelerator while a position is still se-lected. The automatic gearbox could overheat and be damaged.
• Never allow the vehicle to roll in position N, particularly if the ignition is switched off. The automatic gearbox will not be lubricated and could be damaged. <1
box is running in an emergency programme. The vehicle can still be driven in the emergency pro-gramme, but only at reduced speed and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear. The gearbox should be checked by a qualified workshop as soon as possible. .,..
Starting the engine, changing gear and parking 267

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
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• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269