ad blue VOLKSWAGEN TRANSPORTER 2018 User Guide

When the mobile telephone has been paired with the rear-seat telephony system via Bluetooth, the following applies:
• There is a connection between the mobile tele-phone and the microphone at the rear on the right in the passenger compartment headliner.
• Incoming calls are output over the vehicle loud-speaker in the rear right side trim paneL
• The digital voice enhancement (DVE) is switch-ed off during a telephone calL
When a paired mobile telephone is in the charging base (telephone holder), the following applies:
• The mobile telephone is connected to the exter-nal aerial via the charging base.
• If the vehicle key is in the ignition lock. the bat-tery in the mobile telephone will be charged, if nec-essary.
Using the telephone handset
Active telephone calls can also be conducted by means of the telephone handset 152.
• Open the storage compartment in the armrest of the 2-seat arrangement.
• Pick up the handset during an active telephone calL
The microphone and the vehicle loudspeaker in the side trim panel will then be switched off. The telephone call will only be audible via the tele-phone handset ("Private Mode").
If the handset is replaced in its holder, the micro-phone and the vehicle loudspeaker in the side trim panel will be switched on again and the telephone call will not be ended.
• To end the telephone call, press the corre-sponding button on the mobile telephone.
Deleting the list of all devices from the rear-seat telephony system
• Close the existing Bluetooth connection on the mobile telephone.
• Press and hold button 151@ for longer than 10 seconds.
• A signal will sound to confirm that the data has been deleted.
m All other functions must be carried out direct-L!J ly from the mobile telephone. Equipment, Business 1191

230-volt power supply
Fig. 208 230-volt external socket.
r-'('n First read and observe the introductory l.-Jo:-11 Information and safety warnings & on page 242.
The 230-volt power supply via the external socket allows for charging the additional batteries and for using a 230-volt grounded safety socket in the inte-rior 246.
Connecting to the mains
• Unlatch the external socket's protective cover downwards and then swing it upwards.
• Keep the protective cover in this position.
• Connect the mains coupling to the feed plug of the external socket so that the blue locking catch on the feed plug of the external socket engages.
• Lower the cover on the external socket to pro-tect the connection.
• Switch on the residual current circuit breaker 247. Please note the positions of the bridge connection: "on" (red) or "off' (green).
230-volt Euro socket, California
Disconnecting from the mains
• Switch off the residual current circuit breaker 247.
• Push up the external socket's protective cover.
• Depress the blue locking catch on the left of the feed plug and pull the mains coupling from the feed plug of the external socket.
• Push the protective cover of the external socket down until it clicks into place.
CD
Never connect an inappropriate power source as this could damage the whole vehicle electri-cal system.
• Power supplied to the vehicle must comply with valid standards and regulations.
• Never use power with excessive voltage, three-phase current, or the wrong frequency.
m When connected, the 230-volt power supply l!J will charge the additional batteries under the left front seat and in the living area 247.
m The 230-volt electrical feed will be shown as l!J a symbol in the display of the central control panel when charging. r-'('n First read and observe the introductory l-J,:..U Information and safety warnings & on page 242.
The 230-volt Euro socket 209 is located in the side trim panel behind the left front seat & in Introduction on page 243. it is supplied with power L..---------------"'"30::c·.::."='" from the additional batteries via an inverter.
Fig. 209 230-volt Euro socket. Raising the cover
• Grasp the socket cover in the gap from below.
• Raise the cover. .,.
Equipment, California 245

Fuses for the camping equipment
87E-0221
Fig. 214 Under the left front seat: fuse box.
l"""'('n First read and observe the introductory L-Jr:,.U information and safety warnings & on page 242.
Colour
Purple
beige
Brown
Red
Blue
Yellow
White or clear
Green
Orange
beige
Colour coding of fuses
Electrical consumers
Battery charger
Pop-up roof
Reading lights
Refrigerator box
Water pump
Central control panel
Fuse table
In some vehicles, the locations of fuse blocks could vary from the those shown In the table. How-ever, since the order of the amp ratings is identical within any individual fuse block, you will still be able to identify the electrical consumers if this is the case.
The fuses for the camping equipment electrical consumers are located under the left front seat 214. Other vehicle parts will have to be re-moved in order to gain access to the fuse box. If you are unsure, have the fuses changed by a qualified workshop.
Several electrical consumers could share a single fuse. Conversely, a single consumer could have more than one fuse.
Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as soon as possible.
Amp rating
3
5
7.5
10
15
20
25
30
40
80
Fuse number (amp rating in Fig. 214
16 (30)
17 (30)
18 (10)
19 (10)
20 (5)
21 (5)
A WARNING
Using unsuitable or repaired fuses and bridg-Ing an electrical circuit without fuses can cause a fire and serious injuries.
Equipment, California 249

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• Fuels that are identified at the fuel pump as containing metallic additives may not be used. LRP fuel (lead replacement petrol) also con-tains high concentrations of metallic additives. Risk of engine damage I
Diesel
r'""'('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 343.
Diesel
Diesel fuel must comply with the European stand-ard EN 590 (in Germany DIN EN 590).
The service intervals are shorter if you use diesel with a high sulphur content =>Booklet Service schedule =>CD. A Volkswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
Where diesel fuel complying with the EN 590 standard is not available, Volkswagen Commercial Vehicles dealerships and filling stations will have information on which fuels do comply with the EN 590 standard.
Do not mix fuel additives (thinners. or similar addi-tives) with diesel.
Winter diesel
When using summer-grade diesel. difficulties may be experienced at temperatures below o•c (+32.F)
because the fuel thickens due to paraffin separa-tion. For this reason winter-grade diesel which can be used at temperatures below -2o•c (·4°F) is available in countries such as Germany during the cold months.
In countries with different climatic conditions the diesel sold generally has different temperature characteristics. Check with a Volkswagen Com-mercial Vehicles dealer or filling stations in the country concerned regarding the type of diesel fuels available.
it is not unusual for a cold diesel engine to be loud-er in cold temperatures that in warm weather. In addition, exhaust emissions may be tinged with blue while the engine starts and reaches operating temperature. The amount of exhaust fumes de-pends on the outside temperature.
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• Just one tankful of leaded fuel, or fuel con-taining other metallic additives, can seriously Impair the efficiency of the catalytic converter and can also cause considerable damage to the catalytic converter and engine. Filter preheater
Diesel vehicles are equipped with a filter pre-heat-er system. This ensures that the fuel system re-mains operational even down to approximately -24•c (-11.F) provided that winter-grade diesel which is safe down to -15•c (+5.F) is used.
However, if the fuel has thickened to such an ex-tent that the engine will not start at temperatures below -24•c (-11.F) simply place the vehicle in a warm garage or workshop for a while.
Supplementary heater
Vehicles fitted with a diesel engine may also be equipped with a fuel-driven supplementary heater. This heater is powered with fuel from the vehicle tank. In this case, odour and water vapour may es-cape from the vehicle, and there may be a greater quantity of smoke. This is quite normal when the system is in use, and does not indicate damage or a fault in the system.
The supplementary heater will be switched off au-tomatically if the level in the fuel tank is low (re-serve level).
A WARNING
Never use a start booster. Start boosters may explode or cause the engine to suddenly run at high revs, which can cause serious Injuries and engine damage.
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• Before filling up with diesel, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 590 standard and has the correct cetane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall. ..,.
At the filling station 1345

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• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
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• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content. Emission control system for diesel vehicles (AdBiue®)
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.

A WARNING (Continued)
• If Ad Blue® gets Into the eyes or onto the skin, Immediately wash the area with lots of water for at least 15 minutes and consult a doctor.
• If Ad Blue® is swallowed, Immediately rinse the mouth out with lots of water for at least 15 minutes. Do not induce vomiting un-less Instructed to do so by a doctor. Seek medical assistance Immediately.
Warning and indicator lamps
CD
Ad Blue® can corrode surfaces such as painted vehicle parts, plastics, clothing and carpets. Remove any spiltAdBiue® as quickly as possi-ble with a damp cloth and plenty of cold water.
• If the Ad Blue® has already formed crystals, use warm water and a sponge to remove. m First read and observe the Introductory Information and safety warnings & on page 346.
Lit up Possible Solution
OG The engine cannot be restarted! AdBI-Park the vehicle in a suitable. flat location and refill the minimum amount of Ad Blue® ue® level too low. 348.
OG
with The engine cannot be restarted! Fault in the Ad Blue® system. Go to a qualified workshop. Have the system checked.
,.,..,c
Ad Blue® level is low. Refill Ad Blue® before the kilometres displayed
r drop to zero 348.
with Ad Blue® system faulty or not refilled using norm-standard Ad Blue®_ Go to a qualified workshop. Have the system checked.
,.,..,c
OG Ad Blue® level is low. Refill Ad Blue® before the kilometres displayed drop to zero 348.
OG
with Ad Blue® system faulty or not refilled using Go to a qualified workshop. Have the system norm-standard Ad Blue®.
,.,..,c
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
checked.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged. At the filling station 347

Refilling AdBiue®
Fig. 271 Behind the tank flap: filler cap of the Ad Blue tank unscrewed [A CD and attached in holder [[ ®. Fill the Ad Blue tank using a filler bottle [B@ or a filler nozzle C] @.
,....-.('n First read and observe the Introductory 1.-J=,U Information and safety warnings & on page 346.
To refill with Ad Blue®, park the vehicle on a level surface and not on any kind of incline. The tank level gauge may not detect the refill quantity cor-rectly if the vehicle is not parked on a level surface.
Do not fill fuel and AdBiue® at the same lime.
If a message about the Ad Blue® level appears on the instrument cluster display, refill with at least 7 litres of Ad Blue®. A smaller amount of refill is insufficient. if no message about the AdBiue® level appears on the instrument cluster display, use any quantity to refill the tank to the maximum level.
Opening the tank filler neck
• Opening the tank flap.
• Unscrew the cap of the tank filler neck =>Fig. 271 anticlockwise.
• Fit the cap of the filler neck into the holder]) @.
Use only Ad Blue® that complies with the stand-ard ISO 22241-1.
Refilling using a refill bottle
• Please read the manufacturer's notes and infor-mation on the refill bottle.
• Observe the expiry date.
• Remove the screw top of the refill bottle.
• Place the neck of the refill bottle =>Fig. 271 [ID @ vertically onto the tank filler neck and turn it clockwise hand-tight.
• Push the refill bottle towards the filler neck, press and hold down.
348 While driving
• Wait until the contents of the refill bottle have entered the Ad Blue® tank. Do not crumple up or damage the refill bottle!
• Unscrew the refill bottle anticlockwise and lift it carefully up and out =>CD.
• When the Ad Blue® tank is full, Ad Blue® will no longer flow out of the bottle and into the tank.
Refilling using a filler bottle
• Please read the manufacturer's notes and infor-mation on the container.
• Observe the expiry date.
• Use the integrated spout.
• Refill at least 7 litres of AdBiue®. A smaller amount of refill is insufficient.
• Do overfill the tank. The Ad Blue® tank is com-pletely filled when Ad Blue® reaches the top level of tank filler neck.
Refilling using a filler nozzle
• The procedure for refilling with an Ad Blue® filler nozzle =>Fig. 271 @]@) is the same as for refilling the fuel tank with fuel =>CD.
• The Ad Blue® tank is full as soon as the (proper-ly operated) filler nozzle clicks off for the first time =>CD.
Closing the tank filler neck
• Screw the cap onto the tank filler neck =>Fig. 271 clockwise until it clicks into place.
• Close the tank flap.

Before continuing the journey
• After refilling, switch on the ignition only.
• Leave the ignition switched on for at least 30 seconds to allow the system to detect the refill procedure.
• Do not start the engine until the 30 seconds have elapsed!
Filling at low temperatures
Ambient temperatures below -11 •c (12.F) may af-fect the filling process.
If the Ad Blue® is frozen and the warning lamp lights up, it may not be possible the complete the filling procedure. Leave the vehicle at a warmer lo-cation until the Ad Blue® is liquid again, or have a qualified workshop fill the Ad Blue®.
A WARNING
Ad Blue® should only be kept In sealed origi-nal containers In a safe place.
• Never store Ad Blue® In empty food con-tainers, bottles or any other non-original con-tainers as people finding these containers may not know that they contain Ad Blue®.
• Ad Blue® must be stored out of the reach of children.
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• Only use Ad Blue® which complies with the ISO 22241-1 standard and which Is still in its original packaging.
• Never mix water or additives with Ad Blue®. Any damage caused by mixing in water or addi-tives would not be covered by the factory war-ranty.
• Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Only refill Ad Blue® into its own tank. Never fill AdBiue® In the diesel tank! Failure to do so can result In engine damage.
• Do not transport the refill bottle in the vehi-cle habitually. The bottle may develop a leak following changes In temperature and damage and the Ad Blue® may damage the vehicle Inte-rior.
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Do not continue filling the tank once the filler nozzle stops automatically. The Ad Blue® tank may have been overfilled and AdBiue® could leak out.
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When filling with an Ad Blue® filler nozzle, you may notice an odour.
The refill bottle must be disposed of in ac-"'7!1S cordance with regulations governing the pro-tection of the environment.
r::l Suitable Ad Blue® refill bottles are available L!J from a Volkswagen dealership. At the filling station 1349

Coolant specification
r-l"'n First read and observe the Introductory l..-J,::,U Information and safety warnings & on page 358.
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G 13 (fl-VW 774 J). The coolant additive is dyed purple. This mixture of wa-ter and coolant additive gives the necessary frost protection down to -2s•c (-13.F) and protects the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and raises the boiling point of the coolant.
In order to protect the coolant system, the propor-tion of coolant additive must always be at least 40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can be increased. However, the percentage of coolant additive should not exceed 60%, as this would re-duce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive G 13 or G 12 plus-plus (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain the optimum corrosion protection =>(]). Mixing G 13 with the coolant additives G 12 plus (Tl-VW774 F), G 12 (dyed red) orG 11 (dyed blue-green) will significantly decrease the level of corro-sion protection and should therefore be avoided => A WARNING
Insufficient anti-freeze In the coolant system can cause the engine to break down and cause serious Injuries.
• Please note that the amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you ex-pect the vehicle to be exposed to.
• Coolant can freeze at extremely cold out-side temperatures, causing the vehicle to break down. Vehicle occupants with Inade-quate winter clothing could then freeze to death as the heating will also no longer func-tion.
360 I Cleaning and maintenance
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Never mix genuine coolant additives with other coolants that have not been approved by Volks-wagen. Mixing other coolants could cause seri-ous damage to the engine and cooling system.
• If the liquid in the coolant expansion tank is brown instead of purple, for example, G 13 has been mixed with another unsuitable engine coolant. The coolant must be changed as soon as possible if this Is the case. Failure to ob-serve this point can result In serious faults or engine damage.
Coolant and coolant additives can pollute the "7!1:5 environment. Spilt service fluids must be col-lected then disposed of properly and in an environ-mentally responsible way.

Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop. Using a mobile telephone in the vehicle without a connection to the
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399