phone VOLKSWAGEN TRANSPORTER 2019 User Guide

New keys or replacement keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and authorised key serv-ices which are qualified to manufacture these vehi-cle keys.
New and replacement keys need to be synchron-ised before use =:-page 39.
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Every vehicle key contains electronic compo-nents. Protect the key from damage, moisture and excessive vibration.
m Press the buttons on the remote control key W only if the corresponding function is actually needed. Pressing a button when the function is not
required could lead to the vehicle being unlocked unintentionally or the alarm going off. This also ap-plies even when you are not within the effective range.
m The function of the remote control key can be W affected temporarily if there is more than one transmitter in the direct vicinity working on the same frequency (e.g. a mo-way radio or mobile telephone).
m Obstacles bemeen the remote control and W the vehicle, bad weather conditions and weak batteries can reduce the range of the remote con-trol. Indicator lamp in the remote control key
Fig. 19 Indicator lamp in remote control key
Replacing the battery
Fig. 20 Opening the battery case cover
r--('n First read and observe the introductory 1..-J=.U information and safety warnings & on page 36.
38 I Before the JOUrney
r--('n First read and observe the Introductory 1..-J=.U Information and safety warnings & on page 36.
If a button in the remote control key is pressed briefly, the indicator lamp =:-Fig. 19 (arrow) flashes once. The lamp will flash several times if the button is pressed and held, e.g. convenience opening.
If the indicator lamp in the remote control key does not light up when a button is pressed, the battery in the remote control key needs to be replaced =:>page 38. Fig. 21 Removing the battery
Volkswagen Commercial Vehicles recommends having the batteries changed by a qualified work-shop.
The battery is located on the rear side of the re-mote control key underneath a cover. ..,.

m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system. Interior monitoring system and anti-tow alarm
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Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
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• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-

Front airbags
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Fig. 71 Location and deployment zone of the driver front airbag.
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Fig. 72 Location and deployment zone of the front passenger front airbag.
r-f'n First read and observe the introductory L..-.J,:.I.J Information and safety warnings & on page 87.
In conjunction with the seat belts, the front airbag system gives the front occupants additional protec-tion for the head and chest in the event of a severe frontal collision. Always keep as far away from the front airbag as possible 61. This allows the front airbags to inflate fully when triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel 71 and the front airbag for the front passenger is located In the dash panel 72. The airbag locations are identified by the text "AIRBAG".
The areas inside the red lines 71 and 72 are covered by the front airbags when triggered (deployment zone). You must never leave or attach any objects in these areas &. The fac-tory-fitted accessories, such as the base plate for
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the mobile telephone holder, will not be struck when the driver and front passenger front airbags are triggered.
The airbag covers fold out of the steering wheel or dash panel when the driver and front passenger front airbags deploy. The airbag covers remain connected to the steering wheel or the dash panel.
A DANGER. .
Once triggered, the alrbag Inflates at high speed.
• Always leave the deployment zones of the front alrbags clear.
• Never attach any objects, such as drink or telephone holders, to the covers of the air-bags or anywhere In the alrbag deployment zone. .,..

• Always fold in exterior mirrors before using an automatic car wash.
• Do not fold electrically folding exterior mir-rors In or out manually as this can damage the electric motor.
r:lil:-. The exteriormirror heating should be switch-W ed off when 11 IS no longer needed. Fuel is otherwise wasted.
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m In the event of a fault, the electric exterior W mirrors can be adjusted by hand by pressing on the outer edge of the mirror.
m The vehicle aerials are located in the exterior W mirrors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exteri-or mirrors, you may experience problems with the radio, mobile telephone and navigation services or they may lose the ability to send and receive sig-nals completely.

Practical equipment
Stowage area
o::n Introduction
This chapter contains information on the following subjects:
Stowage compartments on the dash panel . . 151 Stowage compartment on the front passenger side . . . . . . . . . . . . . . . . . . . . . . . . . 151 Other stowage compartments . . . . . . . . . . . . . 152
Only use stowage compartments to stow light or smaller objects.
A factory-fitted AUX-IN socket or the USB sock-may be located in the storage compartment on the front passenger side =>Booklet Radio, provi-sion for mobile telephone, infotainment system, navigation system.
Additional information and warnings:
• Seat functions, front => page 69
• Seat functions, rear =>page 72
• Stowage =>page 150
• Drink holder => page 153
• Central table =>page 155
• Seat functions, rear. Business =>page 182
• Seat functions, rear, California =>page 193
• Cleaning and caring for the interior =>page 388
A WARNING
Loose objects may be flung through the vehi-cle Interior In the event of a sudden driving or braking manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
• Do not stow any pets or any hard, heavy or sharp objects In the vehicle's open stow-age areas, on the dash panel, on the shelf be-hind the rear seats, or in items of clothing and bags in the vehicle Interior.
• Store any objects in open stowage com-partments in such a way that they do not project over the edges of the stowage com-partment.
• Always keep stowage compartments with a lid closed while the vehicle is in motion.
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A WARNING
External devices in the vehicle that are not properly secured can be flung though the in-terior and cause Injuries, if there is a sudden driving or braking manoeuvre, or in the event of an accident.
• You should never position or attach an ex-ternal device on a door, on the windscreen or above or near to the areas marked "AIRBAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. External devices can cause serious Injury in an accident, especial-ly when the alrbags deploy.
A WARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell.
• No additional foot mats or other floor cov-erings should be placed over the fitted foot mat.
• Ensure that no objects can enter the driv-er footwell while the vehicle Is in motion.
• If there are any objects in the footwell, re-move them when the vehicle is parked.
A WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other Injuries.
• Before adjusting the seats always make sure that there Is no lighter on or near the moveable parts of the seat.
• Before closing stowage areas or compart-ments always ensure that there Is no lighter in the way. 11>

A WARNING
LCD screens contain liquid crystal, which can escape if the screen is broken. The fluid could cause irritation to the skin, eyes and respiratory organs.
• The escaping fluid could cause irritation to the skin, eyes and respiratory organs, es-pecially in people who suffer from asthma or similar illnesses. Immediately ensure that there is a sufficient supply of fresh air and get out of the vehicle. If this is not possible, open all of the windows and doors.
• If fluid gets Into your eyes or onto your skin, Immediately wash the affected area with lots of water for at least 15 minutes and con-suit a doctor.
• If fluid gets onto shoes or clothing, wash immediately with lots of water for at least 15 minutes. Clean shoes and clothes thoroughly before wearing them again.
• If fluid is swallowed, Immediately rinse the mouth out with lots of water for at least 15 minutes. Do not Induce vomiting unless In· structed to do so by a doctor. Seek medical assistance immediately.
A WARNING
Opening a DVD player's housing can lead to injuries from invisible laser radiation.
Components
,...-('n First read and observe the introductory L-Wl Information and safety warnings & on page 165.
The rear seat entertainment system is made up of the following components:
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A WARNING (Continued)
• DVD players should only be repaired by a qualified workshop.
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The LCD screen can be damaged If it is not handled properly.
• Always fold the LCD screen completely open or shut.
• The LCD screen Is not a "touchscreen". Do not touch or press the surface of the LCD screen.
• Do not expose the LCD screen to direct sun-light or intensive ultraviolet light for long peri-ods. This could damage the screen.
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Cleaning agents containing solvents can dam-age the LCD screen.
• Use cleaning agents that do not contain sol-vents such as petrol or turpentine to clean the LCD screen.
r:(jh The LCD screen contains mercury. Dispose I!!S of the LCD screen in accordance with legal requirements.
m The rear seat entertainment system only W works if the temperature inside the vehicle is between -1s•c (+S.F) and +so•c (+140.F). At temperatures outside this range, you will not be able to switch the rear seat entertainment system on. If switched on, it will switch off automatically. • 10.2 inch LCD screen in the headliner with con-trols '*Page 167 and Integrated DVD player.
• Infrared remote control unit '*page 169.
m Two sets of infrared headphones are deliv-l!J ered with the rear seat entertainment system.

• Vehicles whose gross vehicle weight rating, in-cluding trailer exceeds 3,500 kg, if the vehicle is used commercially to transport goods. This is irre-spective of whether the vehicle or the trailer or both are used for commercial transportation of goods.
• Vehicles which are built and fitted for the pur-pose of carrying more than 9 persons, including the driver.
Checking the tachograph
The tachograph must be checked by the manufac-turer or an authorised workshop if any of the fol-lowing occurs, either in isolation or as a combina-tion:
Digital voice enhancement
ClJJ Introduction
This chapter contains information on the following subjects:
Using the digital voice enhancement . . . . . . . . 173
The digital voice enhancement (DVE) enables all vehicle occupants to hear each other clearly, even at high speeds. The driver can communicate with the occupants in the passenger compartment with out having to turn around or speak loudly.
The voice signals from the driver are recorded via a microphone in the headliner. Then, the signals are amplified and mixed with the radio or media
Using the digital voice enhancement
Fig. 135 In the display of the radio or radio/navi-gation system: function button for calling up the digital voice enhancement.
• If the tachograph is repaired.
• If you are not able to correct a problem your-self.
• If you have changed a wheel.
• At least every 2 years. signals before being output through the rear loud-speakers of the radio/navigation system. Back-ground noise is not transferred.
Additional information and warnings:
• Booklet Radio, provision for mobile tele-phone, infotainment system, navigation system
Fig. 136 Slide control for switching on and off or
for setting the volume. .,.
Practical equipment 1173

.--m First read and observe the introductory information given on page 173.
Switching on and off
• Turn the volume control on the powered radio or radio/navigation system Radio, provi-sion for mobile telephone, infotainment system, navigation system.
• Tap the function button with the digital voice en-hancement icon 135 CD in the top right cor-ner of the screen to open the menu for "setting the volume" directly.
• To switch off the digital voice enhancement se-lect the ICC menu item (In Car Communication) 136, and set the volume slider to the left-most position.
• To switch on the digital voice enhancement set the slide control from the leftmost position towards right to the desired volume.
• This setting is retained even after the ignition has been switched off and on.
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Setting the volume
• Turn the volume control on the powered radio or radio/navigation system Radio, provi-sion for mobile telephone, infotainment system, navigation system.
• Tap the function button with the digital voice en-hancement icon 135 CD in the top right cor-ner of the screen to open the menu for "setting the volume" directly.
• Select the ICC menu item (In Car Communica-tion) 136, and set the slide control to the de-sired volume.
• This setting is retained even after the ignition has been switched off and on.

Switching on the refrigerator box
• Slide the cover open =>Fig. 149 (D.
• Move switch =>Fig. 150 CD to I position. When the refrigerator box is switched on, the lamp in the box lights up.
• Fill the refrigerator box and then close the lid =>&.
Switching off the refrigerator box
• Slide the cover open =>Fig. 149 (D.
• Move switch =>Fig. 150 CD to 0 position. The in-dicator lamp in the refrigerator box goes out.
• Close the cover.
Notes on cleaning and care
Clean the refrigerator box thoroughly before using it for the first time, if it is dirty or if it has not been used for a long time.
To avoid stains and mildew in the refrigerator box if it remains unused for a long time, leave the cover slightly open.
• Use water and normal household cleaning fluid to clean the refrigerator box.
• The refrigerator box should be defrosted regu-larly to prevent layers of ice forming. To do this, switch the refrigerator box off and leave the cover open. Do not use an additional heat source to de-frost the refrigerator more quickly. This could dam-age the refrigerator => Battery monitor
If the refrigerator box is left on when the engine is not running, the additional battery runs down. The refrigerator box is therefore fitted with a battery monitor. The battery monitor will switch the refriger-ated box off if the charge of the additional battery becomes too low. The battery monitor will switch the refrigerator box on again as soon as the addi-tional battery has reached a suitable charge level, for example, after a long journey.
Rear-seat telephony, Business
a:n Introduction
This chapter contains information on the following subjects:
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Pairing a mobile telephone before using it for the first time . . . . . . . . . 190
Functional description ........... . 190
A WARNING
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the event of a sudden driving or braking manoeu-vre or accident.
• The refrigerator box lid must always be kept closed and locked when the vehicle is in motion.
• Never use the refrigerator box as a table or stowage compartment when the vehicle is In motion.
A WARNING
If the ambient temperature In the vehicle Is too low, the temperature in the refrigerator box could fall below +2 •c {+35 °F) degrees. ThIs could cause the contents of the refriger-ator box to freeze and bottles and other con-tainers to burst, potentially causing Injuries.
• Do not use the refrigerator box when the ambient temperature Is too low.
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Handling the refrigerator box incorrectly could damage it.
• Do not place containers, food or other ob-jects which are warmer than +50 •c (+122 •F) In the refrigerator box.
• Do not place corrosive substances or sol-vents in the refrigerator box.
• Do not use an additional heat source to de-frost the refrigerator box.
m The refrigerator box is not suitable for cooling W the vehicle interior. The refrigerator box should only be used to keep food cool and for transporting heat-sensitive items on short journeys. General information
The rear-seat telephony system (hands-free sys-tem in the passenger compartment with Private Mode) works independently of other provision for mobile telephones fitted in the vehicle. Neither the
Equipment, Business 1187

menus provided by way of the instrument cluster nor the factory-installed radio or navigation system can be used to make rear-seat telephony settings.
lfv'hen pairing a mobile telephone with the rear-seat telephony system using the hands-free profile (HFP) and when the mobile telephone is not in the charging base, observe the information on use of a mobile telephone in the vehicle without connection to the external aerial =>page 399.
Follow the operating manual for your mobile tele· phone and the instructions provided by the acces-sory manufacturer.
You may experience poor reception or may be cut off in areas where the signal is weak.
Most electronic devices are shielded against high-frequency signals. In rare cases, however, it Is pos-sible that electronic devices will not be shielded against high-frequency signals emitted by the rear-seat telephony system. This can cause Interfer-ence.
Bluetooth
Bluetooth technology is used to connect a mobile telephone to the hands-free system fitted In a vehi· cle. Pairing needs to be carried out once only in or-der to use the rear-seat telephony system with a Bluetooth mobile telephone.
Use compatible Bluetooth devices only. Information on compatible Bluetooth products Is available from your Volkswagen Commercial Vehicles dealer or on the Internet.
Some Bluetooth mobile telephones are detected and connected automatically when the ignition is switched on. For this to happen, the mobile tele-phone and the Bluetooth function in the telephone must be switched on, and all active Bluetooth con-nections to other units must be disconnected.
The Bluetooth connection is free of charge.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
Declaration of conformity
BURY Sp. z o.o. herewith declares that this system complies with the basic requirements and the rele· van! stipulations of directive 1999/5/EG. This sys-tem has been classified as belonging to Device Class 1. A manufacturer's declaration of conformity for this system can be requested from the following e-mail address: [email protected]. Please formulate all enquiries either In English or German.
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166 I Before the journey
Additional information and warnings:
• Digital voice enhancement =>page 173
• Accessories, modifications, repairs and renewal of parts =>page 394
• Radio or navigation system =>Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A wARNING
Accidents and Injuries can occur If the driver Is distracted. Using the telephone or the rear· seat telephony system can distract you from what Is happening on the road.
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times. Comply with legal regulations.
• Your call may be cut off or you may be un-able to make calls If you are In an area with no mobile telephone network coverage, an area where the network Is very weak or, In some cases, In a tunnel, garage or under-pass. This also means that no emergency calls can be made.
• In some countries, lt Is only possible to make an emergency call from the rear-seat telephony system if it is connected to a mo-bile telephone containing a SIM card that is "unlocked" and has sufficient credit.
A WARNING
Any mobile telephone that is not secured or Is incorrectly secured in the vehicle could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• You should never position or attach a mo-bile telephone on a door, on the windscreen or above or near to the areas marked "AIR-BAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. The mobile telephone could cause serious Injury In an accident, especially when the alrbags Inflate.
A WARNING
Always switch off the mobile telephone when filling the tank and in areas with a risk of ex-plosion. Electromagnetic radiation can gener-ate sparks which can In turn start a fire.
• The mobile telephone can automatically log Itself Into the mobile telephone network again If the Bluetooth connection to the rear-seat telephony system has been Interrupted. I>