gearbox VOLKSWAGEN TRANSPORTER 2019 Owners Manual

@ Controls for:
-Climatic .................................................................... .
-Climatronic ............................................•.....................
® Stowage compartment in the front centre console ...... .
-With 12-volt socket ...................... .
-With ashtray and cigarette lighter
® Drink holder ..
0 Lever for:
-Manual gearbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........ .
-DSG® dual clutch gearbox .................................................. .
Centre console, comfort version
Fig. 9 Overview of the centre console, comfort version.
Key to Fig. 9:
G) Button for:
-Adaptive chassis control (DCC) C 9 S
-Front passenger airbag switch-off function
-Hill descent assist ..... .
322
322
150
163
161
153
260
260 317
87
285
-Roof ventilator C!J,C!J . . . . . . . . . . . . . . . . . . • . . . . . . . . . . . . . • . • . . . . . . . . . . . • • . • • . • . . 322
-Electric sliding doors eo, cm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
-Electronic stabilisation program (ESC) a . . . . . . . . . . . . . . . . . . . . . . 269
-Rear axle differential lock ! . . . . . . . . . . . . . . . . . . . . . . . . . . 282
-ParkPilot P<•
-Tyre monitoring system W .............. .
Vehicle Interior 13
287
318 ..

-Start/stop system &. ........................ . 282
-Hazard warning lights d1.. . . . . . . . . . . . . . . . . . . . . • • . . . . . . . . . . . 411
-Windscreens made of heat-insulating glass, heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
@ Stowage compartment........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Radio or navigation system (factory-fitted) Radio, provision for mobile telephone, infotainment system, navigation system
@) Controls for:
-Heating and fresh air system
-Climatic ............ .
-Climatronic . . . . . . . . . . . . . ....•............
® Stowage compartment . . . . ........................ .
-Mobile telephone interface "comfort version" Radio, provision for mobile tele-phone, infotainment system, navigation system
® Stowage compartment with
-12-volt socket
-Ashtray with cigarette lighter
-Drink holder ................................................. .
Q) Cooled bottle holder .....
® Gear lever for:
-Manual gearbox ...... .
-DSG® dual clutch gearbox .................................................... .
Overview of the front passenger side
322
322
322
150
163
161
153
155
260
260 Fig. 10 Overview of the front passenger side (left-hand drive vehicles with standard dash panel). The controls are mirrored for right-hand drive vehicles.
Fig. 11 Overview of the front passenger side (left-hand drive vehicles with comfort dash panel). The controls are mirrored for right-hand drive vehicles.
Key to Fig. 10 and Fig. 11:
CD Stowage compartment. . . . . . . . . . . . . . . . . . . . . . . . . . 150
-with USB socket -<1:-or AUX-IN socket Radio, provision for mobile telephone. infotainment system, navigation system
@ Stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Opening lever with lock for the stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 .,.
Overv1ew of the vehicle

Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ::.&.faults ::.(D or certain functions. Some warning and indicator lamps light up when the ignition is switched on and should go out once the engine is running or the vehicle is in motion.
Depending on the vehicle's equipment level, addi-tional text messages could appear in the display on the instrument cluster to provide further infor-mation or to ask you to perform certain tasks ::.page 19, Instruments.
Symbol Meaning=:>&
Do not drive on I
Depending on the vehicle equipment level, sym-bols may be displayed in the instrument cluster in-stead of warning lamps.
Signal tones are given when some warning or indi-cator lamps light up.
For details on indicator lamps which light up in the light switch see Chapter "Lighting" ::.page 106.
See
Parking brake applied, brake fluid level too low or fault in the ::.page 269 brake system.
Lit up: ·i:-Do not drive ont
-F-Coolant level too low. coolant temperature too high, or coolant ::.page 358 system is faulty.
Flashing: fault in engine coolant system. ::.page 358
Do not drive ont ::.page 353 "t:::r. Engine oil pressure too low.
oG The en£ine cannot be restarted! AdBiue level too low. ::.page 346
oG
with The engine cannot be restarted! Fault in the Ad Blue® system. ::.page 346
CRl ::0 Do not drive on I ::.page 45 .... At least one vehicle door is opened or not properly closed .
c:::5 Do not drive on I ::.page 49 The tailgate or wing doors are open or not properly closed. ::.page 52
!6 'er Driver seat belt is not fastened. ::.page 79
Changing gear ::.page 260
({5)) Depress the brake pedal. Brakes ::.page 269 Adaptive cruise con-trol (ACC) ::.page 298
Adaptive cruise control (ACC) not available. ::.page 298
0 Fault in the alternator. ::.page 362
m DSG® dual clutch gearbox is too hot. ::.page 260
Overv1cw of the vehicle

Symbol Meaning=>& See
Lane change assist system currently not available. =>page 312 .
The fog light is switched on. =>page 106
.......,,...., Turn signal, left or right. =>page 106 r., Hazard warning lights switched on. =>page 411
Trailer turn signals in operation. =>page 139
Lit up: depress the brake pedal. Changing gear
CS» =>page 260 Flashing: the lock button in the selector lever is not engaged. Braking, stopping and parking =>page 269
The cruise control system (CCS) is controlling the speed. =>page 295
(") Adaptive cruise control (ACC) active. No vehicle has been detec-ted ahead. =>page 298
th. Lit up: Hill Descent Assist switched on. =>page 285 Flashing: the lock button in the selector lever is not engaged.
Main beam is switched on or the headlight flasher is being opera!-=>page 106 ed.
When displayed in white: Adaptive cruise control (ACC) active.
B'
Vehicle detected ahead.
When displayed in grey: Adaptive cruise control (ACC) not active. =>page 298
System switched on, does not regulate.
Main beam assist (Light Assist) is activated. =>page 110
Lit up: service interval display. =>page 22
,....c. Flashes alternately with selector lever display, e.g. 0: fault in dual clutch gearbox (DSG®. =>page 260
(A) The starUstop system is available, automatic engine stop is active.
The starUstop system is not available. =>page 282
(J9 OR: the starUstop system has switched off the engine automatical-ly.
*
Black ice warning. The outside temperature is below =>page 19 +4·c (+39.F).
® A mobile telephone is connected via Bluetooth to the factory-fitted => Booklet Radio, pro-provision for mobile telephone. vision for mobile tele-
Mobile telephone battery charge level. Only for factory-fitted provi-phone, infotainment system, navigation sion for mobile telephone. system
A WARNING A WARNING (Continued)
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Overv1ew of the vehicle
• Stop the vehicle as soon as possible and when safe to do so.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel. ll>

Settings menu
rn First read and observe the introductory information and safety warnings & on page 24.
Settings menu Function
Assist systems Settings for the various driver assist systems =:.page 30, Assist systems sub-menu.
Language Setting the language for the display texts and messages in the navigation system.
MFD data Settings for which MFD display items should appear in the instrument cluster dis-play. A '1ick" indicates that a display item is activated.
Convenience Settings for the vehicle's convenience functions 31, Convenience sub-menu.
Lights & Vision Settings for the vehicle lighting =:.page 31, Lights & Vision submenu.
Coasting Switching coasting for 7-speed dual clutch gearbox DSG® on or off=:. page 260.
Setting the hours and minutes for the clock in the instrument cluster and in the nav-Time igation system. The time can be shown in a 12 and 24 hour display. An S may be shown in the upper part of the display to indicate that summer time Is selected.
Winter tyres Setting the visual and acoustic speed warning. Use this function only when winter tyres are fitted which are not designed for the vehicle's top speed.
Units Setting the units for temperature, consumption values and distances.
Tyre pressure Store the tyre pressures of all tyres in the tyre monitoring system again.
Switching the second speed display on or off. A "tick" indicates that a display item Alt. speed dis. is activated. it is not possible to switch off the second speedometer display in those countries where the law stipulates that the display cannot be deactivated.
Service Calling up service messages or resetting service interval displays.
Factory setting The functions in the Settings menu are reset to the factory settings.
Back The display returns to the main menu.
Assist systems submenu
rn First read and observe the introductory information and safety warnings & on page 24.
Assist systems submenu
Side Assist
Front Assist
ACC
Driver alert
Function
Switches the lane change assist system on or off and adjusts the base brightness of the warning =:.page 312.
Switches the Front Assist system and related warnings on or off =:.page 307.
Activation or deactivation of the last selected distance. The following functions can be set: -Gearbox programme, -Active distance setting (time interval to the vehicle ahead) when the adaptive cruise control (ACC) is switched on ::.page 298.
Switching the Driver Alert System (recommendation for rest breaks) on and off ::.page 315.
Overview of the vehicle

• The seat cushion is damp or wet.
• The interior or exterior temperature is above 2s•c (7rF).
Function
Switching on
Adjusting the heating output
Switching off
Action 49
Press the 0 or (9 button. The seat heating is switched on at the highest setting. All indicator lamps light up.
Press the 0 or (9 button repeat-edly until the required heat level is set.
Press the button 0 or (9 until the indicator lamps in the button go out 49.
A WARNING
Anyone experiencing reduced sensitivity to pain or temperature due to medication, para-lysis or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when using the seat heating. These burns may take a long time to heal or may never heal fully. Please consult a doctor to deter-mine your own level of health.
Memory seats
Fig. 50 Memory buttons on the outside of the driv-er seat.
r"''l1 First read and observe the introductory L-JcJ.I information and safety warnings & on page 69.
The memory buttons can be used to store and re-call settings for the driver seat.
Before the JOurney
A WARNING (Continued)
• Anyone experiencing reduced sensitivity to pain or temperature should never use the seat heating.
A wARNING
Wet upholstery can cause a fault In the seat heating and Increase the risk of burns.
• Ensure that the seat cushion is dry before the seat heating is used.
• Do not sit on the seat when wearing damp or wet clothing.
• Do not set any damp or wet objects or items of clothing on the seat.
• Do not spill any liquids on the seat.
Q)
• To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure at a single point on the seat cushion and back-rest.
• Liquids, sharp objects and Insulating mate-rials (such as a protective cover or child seat) on the seat could damage the seat heating.
• If the system starts to emit a smell, switch the seat heating off Immediately and have lt checked by a qualified workshop.
r:O:-, The seat heating should be switched off as C!JtJ soon as it is no longer needed. Fuel is other-wise wasted. Memory buttons
Individual settings for the driver seat can be as-signed to each of the three memory buttons.
Storing the driver seat settings
• Apply the handbrake firmly.
• Put the gearbox into neutral.
• Adjust the driver seat.
• Press the @] button for longer than one second 50.
• Within approximately 10 seconds press the memory button you wish to use. A gong signal will sound to confirm that the settings have been saved. .,..

Things to note when driving with a trailer
• If the trailer has an overrun brake, apply the brakes gently at first and then firmly. This will pre-vent the jerking that can be caused by the trailer wheels locking.
• The combination weight causes the braking dis-tance to increase.
• Select a low gear before driving down a slope. This enables you to use the engine braking effect to slow down the vehicle. The brake system could otherwise overheat and fail.
• The vehicle's centre of gravity and, in turn, the vehicle's handling, will change because of the trail-er load and the increased combined towing weight of the vehicle and trailer.
• The weight distribution of a loaded trailer with an unladen towing vehicle is very unfavourable. When driving in this situation, drive particularly carefully and slowly.
Tachograph
In most European countries, a tachograph has to be installed in the vehicle and used if the gross combination weight rating of the vehicle and trailer is over 3,500 kg.
• Observe the legal requirements governing the use of tachographs.
Pulling off on slopes when towing a trailer
A vehicle towing a trailer is liable to roll back a short distance when moving off on a slope, de-pending on the angle of the slope and the total weight of the trailer and vehicle.
When towing a trailer, pull off on slopes as follows:
• Depress and hold the brake pedal.
• Manual gearbox: depress the clutch fully.
• Select first gear or D =:o page 260, Changing gears.
Trailer stabilisation
r-('n First read and observe the introductory L-J,:.U information and safety warnings & on page 139.
The trailer stabilisation function can de-
tect if an attached trailer is starting to
lurch from side to side and can provide
countersteer.
• Unlock hand brake and carefully release while holding down lock button. At the same time, gently depress the accelerator and, in a manual vehicle, release the clutch pedal, until you feel the vehicle moving forwards. If necessary, read the notes on the Hill Hold Assist function =:o page 282, Pull-away assist systems.
• Only let go of the handbrake lever when the en-gine has sufficient power to move off.
• Pull away slowly.
A WARNING
Incorrect trailer towing can cause loss of ve-hicle control and serious personal injury.
• Towing a trailer and transporting heavy or bulky items can change the way the vehicle handles and increase the braking distance.
• Always drive carefully and think ahead. Brake earlier than in normal driving.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Reduce your speed, particularly when going downhill.
• Accelerate carefully and gently. Avoid abrupt and sudden driving and braking ma-noeuvres.
• Take special care when overtaking. Re-duce your speed immediately if the trailer shows even the slightest sign of snaking.
• Never try to stop a trailer from snaking by increasing your speed.
• Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower than for vehicles without trailers. The trailer stabilisation function is an extension to the electronic stabilisation program (ESC). it helps to reduce the risk of skidding when a trailer is be-ing towed.
If, however, the effects of this snaking on the vehi-cle are detected via the ESC control unit, the vehi-cle is braked automatically by the ESC in order to stabilise the trailer. In this case the ABS indicator lamp flashes .,.
Transporting items 1147

Ignition lock
Fig. 217 Positions of the vehicle key in the ignition lock .
.--m First read and observe the introductory Information and safety warnings & on page 257.
The steering lock can be activated when there is no vehicle key in the ignition lock.
Vehicle key positions :) Fig. 217
@ Ignition switched off. The vehicle key can be removed.
G) Ignition switched on. The steering lock can be released.
® Start the engine. Release the vehicle key as soon as the engine starts. Once released. the vehicle key moves back to position G).
Non-authorised vehicle key
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
• Dual clutch gearbox, DSG®: vehicle key cannot be removed from the ignition lock in this position. Press the lock button in the selector lever and re-lease. The vehicle key can be removed.
• Manual gearbox: remove the vehicle key from the ignition lock.
Starting the engine
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or Injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be operated. This can cause serious Injury.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
• Never remove the vehicle key from the ig-nition lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer the vehicle.
m In vehicles with the DSG® dual clutch W gearbox the vehicle key can only be re-moved from the Ignition lock if the selector lever is in position P. If necessary, press the lock button in the selector lever and then release it. ru First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
1. Press the brake pedal, if required. Keep it held down until stage 5 has been completed.
Fully depress the clutch pedal until the engine I
___
258 I While drivong

0 "' <(
"' ::;
oc "' N
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
2a. Shift the gear stick to a neutral position. I Shift the selector lever to position P or N.
3. Only vehicles with diesel engines: to preheat the engine, turn the vehicle key to position 217 G). The indicator lamp mr lights up in the instrument cluster.
4. Turn vehicle key to position 217 ®-do not depress accelerator.
5. Release the vehicle key once the engine has started.
6. If the engine does not start, stop the procedure and repeat it after approximately one minute.
7. Release the handbrake if you wish to pull away =>page 269.
A WARNING
Never leave the engine running if you leave the vehicle unattended, particularly not if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpected may happen that may cause damage, fire or serious injuries.
A WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
• Never use a start booster.
CD
• The starter and the engine could be dam-aged if you attempt to start the engine while the vehicle Is In motion or if the engine is started again immediately after it has been switched off.
Stopping the engine
CD
• When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the engine.
• Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic convert-er.
&-, Do not warm up the engine by running it W while the vehicle is stationary. Instead, pull off as soon as there is good visibility through the win· dows. This helps the engine to reach operating temperature more quickly and reduces emissions.
m Components with a high power consumption L!:J are switched off temporarily when the engine is started.
m When starting from cold, the engine may be a L!:J little noisy for the first few seconds. This is quite normal, and no cause for concern.
m At outside temperatures of less than L!:J +5oC (+41°F), fumes may be detected under a vehicle with a diesel engine if the fuel-powered supplementary heater is switched on. m First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
1. The vehicle must be completely stationary => &.
2. Press the brake pedal. Keep it held down until step 4 has been completed.
3. In vehicles with a dual clutch gearbox DSG®, shift selector lever to position P.
4. Apply the handbrake =>page 269.
5. Turn the vehicle key to position =>Fig. 217 @.
6. In vehicles with a manual gearbox, select the first gear or the reverse gear =>page 263. .,.
Starting the engine, changing gear and parking I 259

A WARNING
Never switch off the engine while the vehicle Is In motion. This can lead to a loss of vehicle control, accidents and serious injuries.
• The alrbags and belt tensioners will not work If the Ignition Is switched off.
• The brake servo will not work when the engine Is switched off. That is why more pressure on the brake pedal is needed to stop the vehicle when the engine Is switched off.
• The power assisted steering will not work when the engine is not running. More power is needed to steer the vehicle when the en-gine Is switched off.
Electronic immobilizer
r-T'n First read and observe the Introductory L-Wl information and safety warnings & on page 257.
The immobilizer helps to prevent the engine from being started and driven with an unauthorised ve-hicle key.
There is a chip in the key. lt automatically deacti-vates the immobilizer when the vehicle key is in-serted into the ignition lock.
The electronic immobilizer is automatically activa-ted when the vehicle key is removed from the igni-tion lock.
Changing gears
CO! Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps ............. . Pedals ... Manual gearbox: selecting a gear ........ .
Dual clutch gearbox DSG® ...... .
DSG® dual clutch gearbox: selecting a gear Changing gear with llptronic ............. .
260 While driving
261 262 263
264
264
266
A WARNING (Continued)
• If the vehicle key is removed from the Igni-tion, the steering lock can activate and you will no longer be able to steer the vehicle.
CD
If the vehicle has been driven at high load for a long period, the engine could overheat when it Is switched off. In order to avoid damage to the engine, allow the engine to run In neutral for approximately two minutes before switching lt off.
m In vehicles with DSG® dual clutch gearbox, W the vehicle key can only be removed from the ignition lock if the selector lever is in position P.
m After the engine is switched off, the radiator W fan in the engine compartment may run on for some minutes, even if the ignition is switched off or the vehicle key has been removed. The radi· ator fan will switch itself off automatically. The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Co-ded vehicle keys are available from a Volkswagen Commercial Vehicles dealership 36.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show SAFE, or Immobilizer active!. The vehicle cannot be used if this occurs.
m The vehicle cannot be operated properly if W you do not have a genuine Volkswagen key. Driving with dual clutch gearbox DSG® 266 Fault in the DSG® dual clutch gearbox . . . . . 267
Gear-change indicator 268