service indicator VOLKSWAGEN TRANSPORTER 2019 Owners Manual

A WARNING (Continued)
• Any broken-down vehicle poses an in-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
Instruments
o::n Introduction
This chapter contains information on the following subjects:
Instrument overview ......... .
Displays . . . . . . . ........ . Service interval display ..
Additional information and warnings:
• Warning and indicator lamps =>page 16
• Volkswagen information system =>page 24
20 21
22
• Display of current gear (DSG® dual clutch gear-box) =>page 260
• Information on service intervals =>Booklet Serv-ice schedule
A WARNING (Continued)
• The engine compartment of any motor ve-hicle Is a dangerous area. Serious injuries can be sustained here =>page 350.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. A WARNING
Accidents and injuries can occur if the driver is distracted.
• Never press the buttons on the instrument cluster while the vehicle is in motion. Instrument cluster

Displays
r-T'n First read and observe the introductory L-J,:.,U information and safety warnings & on page 19.
The types of information displayed in the instru-ment cluster=:. Fig. 14@ vary according to the ve-hicle's equipment level:
• Warning and information messages
• Mileage displays
• Time
• Outside temperature
• Compass display
• Selector lever positions =:.page 260
• Gear-change indicator =>page 260
• Multifunction display (MFD) and menus for vari-ous settings =>page 24
Type of message Symbol Explanation colour
• Service interval display =:.page 22
• Second speed (Settings menu =>page 24)
• Fuel gauge =:.page 340
• Start/stop system status display =:.page 22
Warning and information messages
The system runs a check on certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion. Func-tional faults are indicated by red and yellow sym· bols with warning and text messages in the instru-ment cluster display (warning and indicator lamps =>page 16). An acoustic warning is also given in certain cases. Different instrument cluster designs will have different displays.
Priority 1 warning message. Red
The symbol flashes or lights up (sometimes together with a signal tone). te Do not drive onl Danger=:.&,! Check the fault and correct the cause. Seek expert assistance if neces-sary.
Priority 2 warning message. Yellow
The symbol flashes or lights up (sometimes together with a signal tone). Your vehicle could be damaged or break down if there is a fault or if service fluids are running low Check the fault as soon as possible. Seek expert assistance if necessa-ry.
Information mes-sage. Information about various procedures within the vehicle.
Mileage displays
The odomelerregisters the total distance travelled by the car.
The trip recorder(trip) shows the distance travel-led since the trip recorder was last reset. The last digit of the trip recorder indicates distances of 100 metres or tenths of a mile.
Outside temperature display
If the outside temperature falls below +4 ·c (+39.F), the temperature display also shows a "snowflake symbol"{(-. This symbol flashes and then remains constantly lit until the outside temper-ature rises above +6•c (+43.F)
If the vehicle is stationary, the supplementary heat-ing system (=>page 332) is on or the vehicle is travelling at very low speeds, the temperature dis-played may be slightly higher than the actual out-side temperature due to heat radiated from the en-gine.
The measuring range lies between -4o•c (·40.F) and +so•c (+122°F).
Compass display
When the ignition and navigation system are switched on, the instrument cluster display shows the current direction of travel.
Selector lever position
The gear selected is displayed on the side of the selector lever and on the display in the instrument cluster. The display may also show which gear has been selected if the lever is in D or 5, or in Tiptron-ic mode.
Gear-change indicator
While the vehicle is in motion, the instrument clus-ter may show which gear should be selected to re-duce fuel consumption =>page 260. .-
Instrument cluster 21

Second speed display (m ph or km/h)
In addition to the tachometer display, the speed can also be displayed in another unit of measure-ment (m ph or km/h) in the instrument cluster dis-play while you are driving. To do this select the menu option A 1 t. speed di s. in the Settings menu =>page 24.
Vehicles without menu display on the instrument cluster:
• Start the engine.
• Press the Ice: 1 e)j button three times. The odom-eter in the instrument cluster display flashes.
• Press the button !o.o 1 SErl once. The vehicle speed in "km/h" or "mph" is shown briefly in the dis-play instead of the odometer.
• This activates the second speed display. lt can be deactivated in the same manner.
lt is not possible to switch off the second speedom-eter display in those countries where the law stipu-lates that the display cannot be deactivated.
StarUstop system status display
The instrument cluster display shows information about the current status =>page 282.
A wARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious injury.
• Never Ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
Service interval display
)'"""'"('n First read and observe the introductory L-W.I information and safety warnings & on page 19.
The service display is shown on the instrument cluster=> Fig. 14 @.
Service schedules at Volkswagen Commercial Ve-hicles are divided into two categories, oil change service and inspections. The service interval dis-play provides information on the next service which
Overview of the vehicle
A WARNING (Continued)
• Any broken-down vehicle poses an In-creased accident risk both for you and for other road users. If the situation requires, switch on the hazard warning lights and set up the warning triangle as a warning to other road users.
• Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the exhaust system can come Into contact with any inflammable material underneath the vehicle, e.g. dry grass or fuel.
A WARNING
Streets and bridges can also be iced over at outside temperatures above freezing.
• The snowflake symbol indicates that there is a risk of black Ice.
• There may be black Ice on the roads even when outside temperatures are above +4•c (+39°F), even when no snowflake symbol is displayed.
• You should never rely solely on the out-side temperature display I
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
m Differenl instrument clusters are available, L!J which means that the versions and displays may vary. In displays without warning or informa-tion texts, faults are indicated exclusively by the in-dicator lamps.
m If several warning reports are detected, the L!J symbols will appear for several seconds, one after another. The symbols will continue to appear until the faults are rectified. includes an oil change and on the next scheduled inspection. Scheduled services can also be found in the service schedule.
The service appointment currently displayed can be found at Vehicles without text messages on the top right of the instrument cluster display:
• 1: inspection.
• 2: oil change service. ..

• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors. • The bonnet is opened.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43

pulled out quickly or during sudden braking, during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.
Belt tensioners
The seat belts for the front seat occupants are equipped with belt tensioners.
The belt tensioners are activated by sensors dur-ing severe frontal, side and rear collisions. They tighten the seat belts against the direction in which they are pulled. Any slack in the seat belt is retrac-ted, which can reduce the passenger's movement forwards or in the direction of the impact. The belt
tensioner works together with the airbag system. The belt tensioner will not be activated if the vehi-cle rolls over if the combined curtain and side air-bags are not activated.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not mean that there is a fire in the vehicle.
W All safety requirements must be observed L!.J when the vehicle or components of the sys-tem are scrapped. Qualified workshops are familiar with these requirements 87. Service and disposal of belt tensioners
r-f'n First read and observe the introductory L-J,:.U information and safety warnings & on page 79.
Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any other re-pair work. This damage will not always be noticea-ble. The consequence may be that the belt ten-sioners could function incorrectly, or not function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed parts do not cause any injuries or environmental pollution. Qualified workshops are familiar with these requirements.
Airbag system
o:lJ Introduction
This chapter contains information on the following subjects:
Types of front passenger airbag systems . . . . 89
Indicator lamp . . . . . . . . . . . . . . . . . . . 89
Description and function of the airbags 90 Front airbags 92 Switching the front passenger front airbag on and off manually using the key-operated switch . . . 93
A WARNING
The risk of severe or fatal injuries may be in-creased if the seat belts, automatic belt re-tractors and belt tensioners are not used cor-rectly, or if they are repaired by a non-profes-sional. As a result, the belt tensioners may not be triggered when they should, or they may be triggered unexpectedly.
• Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts should always be carried out by a quali-fied workshop and never by yourself 394.
• Belt tensioners and automatic belt retrac-tors cannot be repaired. They must be re-placed.
r:Gl:-. The airbag modules and belt tensioners may C!fS contain perchlorate. Please comply with leg-islation regarding disposal. Combined curtain and side airbags . . . . 94
Curtain airbags . . . . . . . . . . . . . . . . . . . . . . . . . 95
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can provide front seat occupants with additional chest and head protection if the seat, seat belts, head re-straints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are meant only for additional protection. The airbags .,.
Sitting correctly and safely 87

Windscreens made of heat-insulating glass
Fig. 91 Metal-coated windscreen for infrared reflection with communication window (blue area).
r-111 First read and observe the Introductory L-W.! Information and safety warnings & on page 115.
Heat-insulating glass windscreens may have an in-frared-reflecting coating and can be heated wire-lessly with some equipment levels.
There is a non-coated area above the interior mir-ror (communication window) 91 which en-sures that electronic accessories, for example re-mote controls, can function properly.
Wipers and washer
CQJ Introduction
This chapter contains information on the following subjects:
Indicator lamp . . . . . . . . . . . . . . . . . . . . . . . 117
Wiper lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wiper functions . . . . . . . . . . 118 Service position for the front wipers . . . . . . . . 119
Rain sensor . . . . . . . . . . . . . . . . . . . . 119
Checking and refilling the windscreen washer fluid level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Additional information and warnings:
• Exterior views page 5
• Air recirculation mode in the air conditioning system 322
• Preparation for working in the engine compart-ment page 350
• Cleaning and caring for the vehicle exterior 380
116 I Before the journey
The uncoated area should not be covered either from the outside or the inside, nor should any stick-ers be applied to this area as this could cause a fault in the electronic components. A wARNING
Without adequate frost protection, the wash-er fluid can freeze on the windscreen and ob-scure your view of the road.
• In winter temperatures, the windscreen washer system should only be used when ad-equate frost protection has been added.
• Never use the windscreen washer system at winter temperatures before the windscreen has been heated by the ventilation system. This could lead to the anti-freeze mixture freezing on the windscreen and restrict the driver's vision. .,.

A WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
• Wiper blades should therefore always be changed if they are damaged or worn and no longer clean the windscreen properly.
Indicator lamp
Q)
In icy conditions, always check that the wiper blades are not frozen to the glass before using the wipers. When parking the vehicle in cold weather, it may be helpful to leave the front windscreen wipers in the service position 119. [QJ First read and observe the introductory information and safety warnings & on page 116.
Lit up Possible cause
Windscreen washer fluid level too low.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
Wiper lever
Fig. 92 Next to the steering wheel: wiper lever for operating the front wipers.
Solution
Fill up the washer fluid reservoir as soon as possible =>page 120.
Q)
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Fig. 93 Next to the steering wheel: wiper lever for operating the rear wiper.
[QJ First read and observe the introductory information and safety warnings & on page 116.
Move the lever into the required position
® Off Switches off the wipers.
Interval wipe for the windscreen.
Fig. 92 ® (vehicles without rain sensor) or ad-just the sensitivity of the rain sensor.
® LOW Slow wipe.
@ IOOH Fast wipe.
Lights and vision 117

A WARNING (Continued)
CD
-Please ensure that the spare fuel can is· ter corresponds with the Industry stand· ard, for example AN SI or ASTM F852-86.
• Remove split fuel from all vehicle compo· nents as quickly as possible In order to avoid damage to the wheel housing, tyres and vehicle paint.
• • Filling up with petrol in a vehicle fitted with a diesel engine or refilling with diesel in vehicle equipped with a petrol engine can cause seri· ous ands expensive engine damage and dam· age to the fuel system that is not covered by
Indicator lamps and fuel gauge
Fig. 269 In the instrument cluster: fuel gauge for petrol and diesel.
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any Volkswagen Commercial Vehicles guaran· tee. Do not start the engine under any circum-stances if you have refilled using the Incorrect fuel. Seek expert assistance. The substances In these fuels can cause serious damage to the fuel system and to the engine itself if it Is switched on.
• Vehicles with a diesel engine should under no circumstances be filled and driven with pet· rol, kerosene, heating oil or any other fuels that have not been expressly approved for diesel engines. Other fuels could cause extensive and expensive engine damage and damage to the fuel system which will not be covered by any Volkswagen Commercial Vehicles guarantee.
r.:Gh Fuels can pollute the environment. Any spilt W service fluids must be cleaned up and dis· posed of properly. il'"'n First read and observe the introductory information and safety warnings & on page 340.
Lit up Needle position Possible cause & Solution 269
b Red marking (arrow) Fuel tank almost empty. Fill the tank as soon as possible Reserve is used up 343.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
When the Indicator lamp Blllghts up, the supple-mentary heating system and fuel-powered supple-mentary heater switch off automatically.
A WARNING
Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down In traffic, accidents and serious injuries.
• When the fuel level is too low, the fuel supply to the engine could be Irregular, espe-cially when driving up or down hills and in-clines. .,..
At the filling station 341

CD
• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
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• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content. Emission control system for diesel vehicles (AdBiue®)
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.

A WARNING
Incorrect handling of engine oil can cause se-rious burns and other Injuries.
• Always wear eye protection when han-dling engine oil.
• Engine oil is toxic and must be stored out of the reach of children.
• Engine oil must be kept in the closed orig-inal container. This also applies to used oil until it is disposed of.
• Never use empty food containers, bottles or other containers to store engine oil as oth-er people may then drink the engine oil.
Warning and indicator lamps
A WARNING (Continued)
• Regular contact with engine oil can dam-age the skin. Skin that has been in contact with engine oil should be washed thoroughly with water and soap.
• Engine oil becomes extremely hot when the engine is running and can scald skin se-verely. Always allow the engine to cool down.
Leaking or spilt engine oil can pollute the en-(!Jtf vironment. Spilt service fluids must be collec-ted then disposed of properly and in an environ-mentally responsible way. ro First read and observe the introductory information and safety warnings & on page 353.
Lit up Possible cause
Engine oil level is too low. -
Flashes Possible cause
c:e:r. Engine oil pressure is too low.
r... Fault in the engine oil system.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Engine oil specification
rT'n First read and observe the introductory L-J,::.U information and safety warnings & on page 353.
354 I Cleaning and maintenance
Solution
Switch off the engine. Check the engine oil level "'Page 356.
Solution
t Do not drive on I Switch off the engine. Check the engine oillev-el. • Do not drive on or remain at idling speed if the warning lamp is flashing even if the engine oil level is correct. The engine could otherwise be damaged. Seek expert assistance.
Go to a qualified workshop. The engine oil sen-sor should be checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
Q)
Failure to observe illuminated Indicator lamps and text messages can lead to your vehicle be-ing damaged. The engine oil used must correspond exactly to specifications.