belt VOLKSWAGEN TRANSPORTER 2020 Workshop Manual

Cleaning leatherette upholstery
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Only use water and neutral detergents to clean the ieatherette upholstery.
CD
Do not use solvents, wax polish, shoe cream, spot removers or similar products on the leath-erette upholstery. These may cause the materi-al to become hard and brittle prematurely. Cleaning stowage compartments, drink holders and ash trays
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Cleaning stowage compartments and drink holders
Some stowage compartments and drink holders have a removable rubber insert in the base.
• Moisten a clean, lint-free cloth with water and clean the parts.
• If this does not provide satisfactory results, use a special solvent-free plastic cleaning product.
Cleaning the ashtray
• Remove and empty the ashtray.
• Wipe the ashtray with a cloth to clean it.
To clean the snuffer, use a toothpick or similar ob-ject to pick out the ashes. Cleaning and caring for the dash panel, wooden trims and plastic parts
,......-('n First read and observe the introductory Information and safety warnings & on page 388.
• Moisten a clean, lint-free cloth with water and clean the parts.
• Treat plastic parts (inside and outside the vehi-cle) and the dash panel with a special solvent-free plastic cleaning and care product that has been approved by Volkswagen Commercial Vehicles
""'&.
• Treat wooden trims with a mild soap solution.
Cleaning seat belts
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Large particles of dirt on the automatic belt prevent it from roiling back properly and thus from working effectively.
The seat belts must never be removed for cleaning purposes.
3921 Cleaning and maintenance
A WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In an accident that triggers the air-bag, loose plastic parts can cause serious in-jury.
• Never clean the dash panel or the airbag covers with cleansers that contain solvents. • Remove dirt with a soft brush ,., &.
• Carefully pull the dirty seat belt right out and leave it out.
• Clean the seat belt with a mild soap solution.
• Allow the seat belt fabric to dry completely.
• Do not allow the seat belt to roil up until it has dried completely. 11>

A wARNING
Check the condition of all seat belts regularly. If the belt webbing or any other part of the seat belt becomes damaged have it removed and replaced immediately by a qualified workshop. Damaged seat belts are very dan-gerous and can cause severe or fatal injuries.
• Never use chemical cleaning agents on the seat belts or their components. Further-more the seat belts may not come Into con-tact with corrosive fluids, solvents or sharp objects. These could considerably weaken the webbing.
• After cleaning, allow seat belts to dry completely before rolling them up. Otherwise the automatic belt retractors could become damaged and thus Impair their function.
Cleaning cool box
)""""'('n First read and observe the Introductory L.-J,:,JJ Information and safety warnings & on page 388.
Cleaning seat rails
)""""'('n First read and observe the introductory information and safety warnings & on page 388.
Clean the surface of the seat rails on a regular ba-sis
• Use a narrow nozzle on a vacuum cleaner to remove sand, dirt etc. from the seat rails.
Cleaning opaque shades
)""""'('n First read and observe the introductory information and safety warnings & on page 388.
For the best cleaning results have the opaque shades dry cleaned.
A WARNING (ConUnued)
• Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This could prevent the belt buckle and seat belt from working properly.
• Never try to repair, modify or remove the seat belts yourself.
• Damaged seat belts must be replaced im-mediately with new seat belts approved by Volkswagen Commercial Vehicles for your ve-hicle type. Seat belts subjected to stress and stretched during an accident must be re-placed by a qualified workshop. Renewal may be necessary even if there is no apparent damage. The belt anchorage should also be checked.
• Clean the cool box with a household detergent before using it for the first time and whenever it needs cleaning.
• To prevent mould and mildew from forming in the cool box when it is not being used for long peri-ods, place a folded dry towel between the box and its lid.
CD
If seats are moved when the seat rails are soiled, the seat rails and the seat feet could be damaged.
Please refer to the information on the labels sewn into the opaque shades before cleaning in a wash-ing machine.
Vehicle care and maintenance 393

Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type. Running in a new engine
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.

vehicle at moderate speeds in order to reduce en-gine wear and to increase the mileage that the en-gine can cover. Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running smoothly. The following applies up to 1,000 kilometres:
• Do not depress the accelerator fully.
• Do not drive the vehicle at more than 2/3 of the top engine speed.
• Do not drive with a trailer attached.
Accessories and replacement parts
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles dealership before purchasing acces-sories, spare parts or service fluids. For example, if the vehicle is to be retrofitted with accessories or if parts have to be renewed. Volkswagen Commer-cial Vehicle dealerships can recommend accesso-ries, parts and service fluids which are suitable for your requirements. They can also answer any questions you might have regarding official regula-tions.
Volkswagen Commercial Vehicles recommends you use only approved Volkswagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for suitability, re-liability and safety. A Volkswagen Commercial Ve-hicles dealership is also qualified for correct instal-lation.
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen Commercial Vehi-cles can therefore assume no responsibility for these parts, even if they have been approved by an official testing agency or are covered by an offi-cial approval certificate.
Service fluids and consumables
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
From 1,000 to 1,500 kilometres, gradually in-crease driving performance to top speed and high-est engine speed.
Running in new tyres and brake pads
• New wheels and tyres =>page 367
• Information on the brakes =>page 272
r:lib If the engine is run in gently, the life of the en-W gine will be increased and its oil consumption
Any retro-fitted equipment which has a direct ef-fect on the vehicle and/or the way it is driven must be approved by Volkswagen Commercial Vehicles for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an elec-tronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the ,A WARNING
Incorrectly performed repairs or modifica-tions to your vehicle can impair the effective-ness of the airbags, cause faults, accidents and fatal injury.
• Never secure or mount objects such as drink holders, telephone holders either on or next to the airbag covers or within the de-ployment zone of the airbag.
• Objects either on or next to the airbag module covers or are in the deployment zone of the airbags can cause serious or even fatal injuries should the airbags be activated.
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and vehicle batteries, are being constantly developed. For this reason, service fluids and consumables
Vehicle care and maintenance I 395

Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas
with a sufficiently strong mobile telephone signal. .,..

Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop. Using a mobile telephone in the vehicle without a connection to the
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399

Recycling and scrapping end-of-life vehicles
rl'l1 First read and observe the Introductory L-J,:,JJ information and safety warnings & on page 404.
Recycling end-of-life vehicles
Volkswagen Commercial Vehicles has already made provision for the time when you choose to have your vehicle recycled in an environmentally-friendly manner. The recycling system operating in many European countries will take back your vehi-cle at the end of its useful life. Once the vehicle has been recycled, a certificate of destruction will be issued to show that the vehicle has been dis-posed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen Commer-cial Vehicles dealership.
Scrapping
The relevant safety requirements must be ob-served when the vehicle or components of the air-bag and the belt tensioners are scrapped. Quali-fied workshops are familiar with these require-ments. Engine management system and exhaust purification system
o:JJ Introduction
This chapter contains information on the following subjects:
Indicator lamps . . . . . . . . . . . . . . . . 407
Catalytic converter . . . . . . . . . . . . . . . . . . . . . . 408 Diesel particulate filter . . . . . . . . . . 409
Additional information and warnings:
• Changing gear =>page 260
• Filling the tank =>page 340
• Fuel =>page 343
• Engine oil =>page 353
• Battery =>page 362
• Information stored in the control units =>page 394
• Tow-starting and towing =>page 446
Indicator lamps
A WARNING
The components of the exhaust system be-come very hot. This can cause fires.
• Park the vehicle so that no part of the ex-haust system can come into contact with any inflammable material underneath the vehicle, e.g. dry grass.
• Never apply undersea! or anti-corrosion coatings to the exhaust pipes, catalytic con-verter, diesel particulate fitter or the heat shields on the exhaust system. [Q First read and observe the introductory information and safety warnings & on page 407.
lit up Possible cause Solution
Engine management system fault {Electron-The engine should be checked by a qualified
J ic Power Control). workshop as soon as possible.
R Diesel engine is preheating before starting. =>page 257
Decrease speed. Drive carefully to the next Fault in catalytic converter . qualified workshop. The engine should be ..... checked.
Vehicle care and maintenance 407

Index
Numbers and Symbols
12-volt socket California . . . . . . . . . . . . . . . . . . . . . . . . . 244
2-seat arrangement Stowage compartment in armrest . . . . . . 184
2-seat arrangement, Business . . . . . . . . . . 182 Adjusting armrest . . . . . . . . . . . . . . . . . . . 184 Adjusting seats . . . . . . . . . . . . . . . . . . . . . 183 Ash tray . .. .. . . . .. . . .. . . • . .. . .. .. . 186 Centre console . . . . . • . . . . . . . . . . . . . . . 185 Cigarette lighter . . . . . . . • . . • . . . . . . . . . 186 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 186 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Front stowage compartment . . . . . . . . . . 186 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Refrigerator box . . . . . . . . . . . . . . . . . . . . 186 Seat heater . . . . . . . . . . . . . . . . . . . . . . . 183 Upper stowage compartment . . . . . . . . . . 186 230-volt Euro socket . . . . . . . . . . . . . . . . . . 245
230-volt grounded safety socket . . . . . . . . 246
230-volt power supply . . . . . . . . . . . . . . . . . 245 Residual current circuit breaker . . . . . . . . 247
3-seat bench
A
Folding out the table . . . . . . . . . . . . . . . . . 74 Setting up the bed . . . . . . . . . . . . . • . . . . . 74
Abroad Extended trips with your vehicle 405 Selling the vehicle . . . . . . . . . . . . . . . . . . 405
ABS see Brake support systems . . . . . . . . . . . 275
ACC see Adaptive cruise control (ACC) . . . . . . 298
Accessing a service message . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 394
Acoustic warnings Seat belt not fastened . . . . . . . . . . . . . . . . 80
Adaptive chassis control Fault . . . . . . . . . . . . . . . . . . . . . . . . . 317, 318 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Operation . . . . . . . . . . . . . . . . . 318
Adaptive chassis control (DCC) . . . . . . . . . 317 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 317
Adaptive cruise control (ACC) . . . . . . . . . . 298 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 300 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 302 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 301 Special driving situations . . . . . . . . . . . . . 305
Switching off temporarily . . . . . . . . . . . . . 304 Warning lamp . . . . . . . . . . . . . . . • . . • . . . 300
Ad Blue Indicator lamp . . . . . . . . . . . . . . . . . • . . . 347 Information . . . . . . . . . . . . . . . . . . . . . . . . 346 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Specification . . . . . . . . . . . . . . . . . . . . . . . 348 Tank capacity . . . . . . . . . . . . . . . . . . . . . . 346 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 347
Additional battery California . . . . . . . . . . . . . . . . . . . . . . . . . 248 Charging . . . . . . . . . . . . . . . . . . . . . . . . . 247
Adjust Electrically adjustable front seat . . . . . . . . 66 Single seats in the passenger compartment .7.3
Adjusting Correct sitting position . . . . . . . . . . . . . . . . 63 Headlight range ..................... 113 Head restraints . . . . . . . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . . . . . . 65 Memory seats . . . . . . . . . . . . . . . . . . . . . . 70 Single seats in the passenger compartment .73 Steering wheel . . . . . . . . . . . . . . . . . . . . . . 68
Adjusts Electric lumbar support adjustment . . . . . . 66
Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . 124.406
AGM battery . . . . . . . . . . . . . . . . . . . . . . . . . 248
........................ Cleaning the dash panel . . . . . . . . . . . . . 392 Combined curtain and side airbags . . . . . . 94 Curtain airbags . . . . . . . . . . . . . . . . . . . . . . 95 Description . . . . . . . . . . . . . . . . . . . . . . . . . 90 Differences between front passenger front airbag systems . . . . . . . . . . . . . . . . . . . . 89 Faults . . . . . . . . . . . . • . . • . . . . . . . . . . . . 397 Front airbags . . . • . . • . . . . . • . . . . . • . . . . 92 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Indicator lamp . . . . . . . . . . . . . . . . . . . . . . 89 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Switching off with the key switch . . . . . . . . 93 Using child seats . . . . . . . . . . . . . . . . . . . . 93 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 392
Air conditioning system . . . . . . . . . . . . . . . 322 Air recirculation mode . . . . . . . . . . . . . . . 330 Climatic . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Climatronic . . . . . • . . . . . . . . . . . . . . . . . . 325 Controls . . . . . . . . . . . . . . . . . . . . . . 323, 325 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Indirect ventilation . . . . . . . . . . . . . . . . . . 329 Information . . . . . . . . . . • . . • . . . . . . . . . . 328 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Things to note . . . . . . . . . . . . . . . . . . . . . 328
Index 465

Vents ............................ 329 Windscreen heating . . . . . . . . . . . . . . . . . 331
Air conditioning system, California . . . . . . 250
Air reclrculation mode . . . . . . . . . . . . . . . . 330 Operation . . . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off temporarily . . . . . . . . . . . . . 330
Alarm system . . . . . . . . . . . . . . . . . . . . . . . . . 43 Alcantara . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Alternator . . . . . . . . . . . . • . . . . . • . . . . . . . . 364
Aluminium . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Anodised surfaces . . . . . . . . . . . . . . . . . . . 385
Anti-freeze . . . . . . . . . . . . . . . . . . . . • . . . . . 360 Anti-lock brake system (ABS) . . . . . . . . . . 275 Anti-snaking coupling Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Anti-theft alarm . . . . . . . • . . . . . . . . • . . . . . . 43 Anti-tow alarm . . . . . . . . . . . . . . . . . . . . . . 44 Description . . . . . . . . . . . . . . . . . . . . . . . . . 43 Interior monitoring system . . . • . . . . . . . . . 44 Risk of false alarm . . . . . . . . . . . . . . . . . . . 44 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Anti-theft wheel bolts . . . . . . . . . 417, 420, 421
Anti-tow alarm . . . . . . . . . . . . . . 44
Applications . . . . . . . . . . . . • . . . . . 404
Apps ............................... 404 Area monitoring system . . . . . . . . . . . . . . . 307 City Emergency Brake function ......... 311 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 309 System limits . . . . . . . . . . . . . . . . . . . . . . 312
Armrest, 2-seat arrangement, Business Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . 184 Stowage compartment . . . . . . . . . • . . . . . 184
Armrest, 3-seat bench . . . . . . . . . . . . . . . . . . 78
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Removable . . . . . . . . . . . . . . . . . . . . . . . . 162 Assist systems Adaptive chassis control (DCC) . . . . . . . . 317 Adaptive cruise control (ACC) . . . . . . . . . 298 Anti-lock brake system (ABS) . . . . . . . . . 275 Area monitoring system (Front Assist) . . . 307 Automatic Post-Collision Braking System 274 Brake Assist system (BAS) . . . . . . . . . . . 275 ccs ............................. 295 Cruise control system . . . . . . . . . . . . • . . 295 Driver Alert System .. .. .. .. .. . .. .. .. 315 Electronic differential lock (EDL) . . . . . . . 275 Electronic stability control (ESC) . . . . . . . 274 Hill Descent Assist . . . . . . . . . . . . . . . . . . 285 Hill Hold Assist . . . . . . . . . . . . . . . • . . . . . 284 Lane change assist system . . . . . . . . . . . 312 Parking aid . . . . . . . . . . . . . . . . . . . . . . . . 287
466 Index
Parking aid (front and rear) . . . • . . . . . . . 289 Parking aid (only at rear) . . . . . . . . . . . . . 288 ParkPilot . . . . . . . . . . . . . . . . . . . . . . . . . . 287 ParkPilot (front and rear) . . . . . . . . . . . . . 289 ParkPilot (only at rear) . . . . . . . . . . . . . . . 288 Rear Assist (reversing camera) . . . . . . . . 291 Recommendation for rest breaks....... 315 Reversing camera . . . . . . . . . . . . . . . . . . 291 Side Assist (lane change assist system) . 312 Start/stop . . . . . . . . . . . . . . . . . . . . . . . . . 283 Traction control system (TCS) . . . . . 275, 276 Tyre monitoring system . . . . . . . . . . 318, 321
Asymmetrical tyres . . . . . . . . . . . . . . . . . . . 377
Automatic belt retractor . . . . . . . . . . . . . . . . 86 Automatic car wash . . . . . . . . . . . . . . . . . . 381
Automatic gearbox See Dual clutch gearbox . . . . . . . . . . . . . 260 see Dual clutch gearbox DSG . . . . . . . . . 264 Automatic headlight control ............. 110
Automatic Post-Collision Braking System 274
Automatic switch-off for electrical consum-ers .............................. . 366
Auxiliary air heater See Supplementary heater .......... . 332 Auxiliary coolant heater Remote control .................... . See Supplementary heater .......... .
Auxiliary equipment or body parts ..... .
335 332
396
Auxiliary heater Remote control .................... . see Supplementary heater ........... . See Supplementary heater .......... . Switch-off delay ..............•.....
335 251 332 334 Awning ............................. 226 Closing . . . . . . . . . . . . . . . . . . . . . • . . . . . 227 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Removing and fitting . . . . . . . . . . • . . . . . 228
Axle weight rating . . . . . . . . . . . . . . • . . . . . 450
8
Ball coupling Fitting . . . . . . . . . . . . . . . . . . . . . . • . . . . . 142 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 142 Ready position . . . . . . . . . . . . . . . . . . . . . 142 Removing . . . . . . . . . . . . . . . . . . . . . . . . . 144
BAS see Brake support systems . . . . . . . . . . . 275 Battery Discharge . . . . . . . . . . . . . . . . . . . . . . . . . 339 Remote control (supplementary heating sys-tem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Replacing in remote control key . . . . . . . . . 38 see Vehicle battery . . . . . . . . . . . . . . . . . . 362
Battery charger . . . . . . . . . . . . . . . . • . . . . . 24 7
Bed extension . . . . . . . . . . . . . . . . . . . . . . . . 77

Belt height adjuster . . . . . • . . . . . . . . . . . . . . 86
Belt tensioner . . . . . . . . . . . . . . . . . . . . . . . . . 86 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Service and disposal . . . . . . . . • . . . . . . . . 87
Bench seaUbed Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Bench seaUbed, California Load-through hatch . . . . . . . . . . . . . . . . . 212 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Removing and installing . . . . . . . . . . . . . . 195 Setting up the bed . . . . . . . . . . . . . . . . . . 196
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Black ice warning . . . . . . . . . . . . . . . . . . . . . 21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Entering password for rear-seat telephony .1.90 Establishing a connection for rear-seat tel-ephony. . . . . . . . . . . . . . . . . 190
Bonnet Closing . . . . . • . . . . . . . . . . . • . . . . . . . . . 352 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Boot lid see Tail gate . . . . . . . . . . . . . . . . . . . . . . . . 49
Bottle holders . . . . . . . . . . . . . . . . . . . . . . . 155
Brake Assist system (BAS) see Brake support systems . . . . . . . . . . . 275 Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Specification . . . . . . . . . . . . . . . . . . . . . . . 277
Brakes . . . . . . . . . . . . . • . . . . . . . . . . . . . . . 269 Brake fluid . . . . . . . . . . . . . . . . . . . . . 277 Brake fluid level . . . . . . . . . . . . . . . . . . . . 277 Brake pads . . . . . . . . . . . . . . . . . . . • . . . . 272 Brake servo . . . . . . . . . . . . . . . . . . . . . . . 273 Brake support systems . . . . . . . . . . . . . . 274 Changing the brake fluid . . . . . . . . . . . . 277 Emergency brake lights for hard braking . 412 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Handbrake . . . . . . . . . . . . . . . . . . . . . . . . 271 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 270 Running in brake pads . . . . . . . . . . . . . . . 272 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 270
Brake servo . . . . . . . . . . . . . . . . . . . . . 273, 274
Brake support systems . . . • . . . . . . . . . . . . 274 ABS ............................. 274 BAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 EDL ............................. 274 ESC ............................. 274 TCS ............................. 274 Brake system . . . . . . . . . . . . . . . . . . . . . . . . 274 see Brakes . . . . . . . . . . . . . . . . . . . . . . . . 273
Breakdown Vehicle safety...................... 412
Breakdown set . . . . . . . . . . . . . . . . . . . . . . . 425 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 427 Inflating the tyre . . . . . . . . . . . . . . . . . . . . 428 More than one damaged tyre . . . . . . . . . . 425 Preparation . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing the tyre . . . . . . . . . . . . . . . . . . . . 428 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Test after driving for 10 minutes . . . . . . . . 429 When not to use . . . . . . . . . . . . . . . . . . . . 425
Buckle straps . . . . . . . . . . . . . . . . . . . . . . . . 128 Bulb defect see Changing bulbs . . . . . . . • . . . . . . . . . 432 Business
c
2-seat arrangement . . . . • . . . . . . . . • . . . 182 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 180 Rear-seat telephony . . . . . . . . . . . . . . . . . 187 Seat functions. rear . . . . . . . . . . . . . . . . . 182 Seat heater in the 2-seat arrangement 183 Vehicle overview . . . . . . . . . . . . . . . . . . . 180
California 12-volt socket . . . . . . . . . . . . . . . . . . . . . . 244 230-volt power supply . . . . . . . . . . . . . . . 245 Additional batteries . . . . . . . . . . . . . . . . . 248 Air conditioning system . . . . . . . . . . • . . . 250 Awning ........................... 226 Battery charger . . . . . . . . . . . . . . . . . . . . 247 Central control panel . . . . . . . . . . . . . . . . 204 Darkening the interior of the vehicle . . . . 215 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 215 Electric pop-up roof . . . . . . . . . . . . . . . . . 221 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 192 Gas system . . . . . . . . . . . . . . . . . . . . . . . 233 Interior lights . . . . . . . . . . . . . . . . . . . . . . 208 Manual pop-up roof . . . . . . . . . . . . . . . . . 218 Power supply in the vehicle . . . . . . . . . . . 242 Practical tips . . . . . . . . . . . . . . . . . . . . . . . 252 Seat functions, rear . . . . . . . . . . . . . • . . . 193 Stowage areas . . . . . . . . . . . . . . . . . . . . . 210 Supplementary heater . . . . . . . . . . . . . . . 251 Tables and camping chairs . . . . . . . . . . . 229 Vehicle overview . . . . . . . . . . . . . . . . . . . 192 Water supply and disposal . . . . . . . . . . . . 237
Camera ............................. 293 Camping chairs, California . . . . . . . . . . . . . 232 Camping equipment, California Camping chairs . . . . . . . . . . . . . . 232 Work table . . . . . . . . . . . • . . . . . . . . 230, 231
Capacities Ad Blue tank . . . . . . . . . . . . . . . . . . . • . . . 346 Fuel tank . . . . . . . . . . . . . . . . . . . 343 Washer fluid reservoir . . . . . . . . . . . . . . . 121
Car-Net see Volkswagen Car-Net . . . . . . . . . • . . . 402
Care see Vehicle care . . . . • . . • . . . . . . . . • . . . 380 Car telephone . . . . . . . . . . . . . . . . . . . . . . . . 398
Catalytic converter . . . . . . . . . . . . . . . . . . . 408 Fault . . . . . . . . . . . . . . . . . . . • . . . . . . . . . 408 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407
Index 467