VOLKSWAGEN TRANSPORTER 2021 Owners Manual

anchor points should be fitted to the vehicle floor by a specialist workshop in accordance with Volks-
wagen AG guidelines.
These additional seats must also have seat belt anchor points and suitable seat belts.
The Volkswagen Commercial Vehicles dealership can provide you with more Information on retrofit-ting seats.
Additional Information and warnings:
• Sitting correctly and safely =>page 61
• Child seats (accessories) =>page 96
A WARNING
Assuming an Incorrect sitting position In the vehicle can Increase the risk of severe or fa-tal injuries during a sudden driving or brak-Ing manoeuvre, In the event of a collision or accident, or If the alrbags are triggered.
• The number of vehicle occupants must never exceed the number of seats with seat belts In the vehicle.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• Always secure children In the vehicle in an authorised restraint system which is suita-ble for their height and weight=> page 61.
• Always keep your feet In the footwell while the vehicle is In motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the alrbag and seat belt cannot provide optimal protection and could actually Increase the risk of injury during an accident.
A WARNING
The seats of the 2-seat arrangement are not suitable for the attachment of child seats of any kind.
• Never use a child seat on the 2-seat ar-rangement.
A WARNING
Children who are not strapped In or who are not strapped In properly could sustain severe or fatal injuries while the vehicle Is In motion.
• Never use a rear-facing child seat on the front passenger seat.
• Children up to the age of 12 should always be transported on the single seats In the pas-senger compartment but not on the 2-seat ar-rangement.
• Always secure children In the vehicle In an authorised restraint system suitable for their height and weight.
• Always fasten children's seat belts cor-rectly and ensure that they assume a correct sitting position.
• Adjust the seat backrest to an upright po-sition If a child seat Is to be used on this seat.
• Do not allow children to sit with their heads or any other body parts In the side air-bag's deployment zone.
• Make sure that the seat belt Is correctly routed.
• Never allow children or babies to be trans-ported on someone's lap, or held In some-one's arms.
• Only ever fasten one child Into each child seat.
• Read and follow the Instructions by the manufacturer of the child seat. Equipment, Business 181

Seat functions, rear, Business
ct:lJ Introduction
This chapter contains information on the following subjects:
Controls of the 2-seat arrangement. . . . . . . . . 183
Seat heater in the 2-seat arrangement . . . . . . 183
Armrests . . . . . . . . . . . . .. . . . .. .. .. . .. .. .. 184
Moving the 2-seat arrangement . . . . . . . . . . . 185
Centre console of the 2-seat arrangement . . 185
Refrigerator box . . . . . . . . . . . . . . . . . . . . . . . 186
The seats of the 2-seat arrangement are not suita-ble for the attachment of child seats => &.
Features of the 2-seat arrangement
• Optimised seat belts for both seats.
• Head restraints and seat belts can be electrical-ly adjusted for height.
• The height, forwards/backwards position and angle of the seat cushion can be adjusted electri-cally.
• The backrest angle can be adjusted electrically.
• Electrically adjustable lumbar support.
• seat heating.
• Armrests with stowage compartment.
Additional information and warnings:
• Sitting correctly and safely =>page 61
• Seat functions. rear =>page 72
• Seat belts => page 79
• Airbag system =>page 87
• Child seats (accessories) =>page 96
• Luggage compartment =>page 130
• Stowage =>page 150
• Central table =>page 155
A WARNING
Incorrect use of the seat functions can cause serious Injuries.
• Always assume a correct sitting position before you drive and maintain this position throughout the trip. This also applies to all passengers.
• Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
1821 Before the journey
A WARNING
The seats of the 2-seat arrangement are not suitable for the attachment of child seats of any kind.
• Never use a child seat on the 2-seat ar-rangement.
A WARNING
Incorrect adjustment or removal and Installa-tion of single seats and/or the 2-seat arrange-ment can cause accidents and severe Inju-ries.
• All adjustments as well as removing/In-stalling should be carried out only when the vehicle Is stationary; otherwise the single seats and/or the 2-seat arrangement could move unexpectedly when the vehicle Is in motion. Furthermore, an Incorrect seating po-sition Is adopted while adjusting the seat.
• All single seats and the 2-seat arrange-ment must always be fitted In the seat rails and must be securely engaged.
• Never use the table while the vehicle is in motion. All backrests must be In the upright position and securely engaged In this posi-tion while the vehicle Is In motion.
• While the vehicle Is In motion the feet of a fitted single seat must not be positioned close to the removable covers In the seat rails.
• Never move single seats and/or the 2-seat arrangement when the vehicle is on a steep slope. The single seats and/or the 2-seat ar-rangement could move unexpectedly and cause Injuries.
• The area for adjustment of the single seats and/or the 2-seat arrangement should not be restricted by any Items.
• While fitting and removing the single seats and/or the 2-seat arrangement, make sure that the seat feet are not soiled or dam-aged.
• The rotating single seats In the passenger compartment can be engaged securely only when facing either the front or rear of the ve-hicle. .,.

A WARNING (Continued)
• Never use child seats In the groups 0 or 0+ on single seats that face the rear of the vehicle. Controls of the 2-seat arrangement
Fig. 147 On the 2-seat arrangement: controls on the rear left.
1"'1'11 First read and observe the Introductory L-J.:.U information and safety warnings & on page 182.
Adjusting the seats of the 2-seat
arrangement
The seats of the 2-seat arrangement can be adjus-ted when the ignition is switched on or if the igni-tion has been switched on briefly and then switch-ed off. Leave the ignition key in the ignition lock.
Information on the correct seat position 61.
Key to Fig. 147:
Q) Button for adjusting the height and forwards/ backwards position of the seat cushion.
® Button for adjusting the angle of the backrest or the height of the head restraint and the seat bell.
Seat heater in the 2-seat arrangement
1"'1'11 First read and observe the Introductory L-J.:.U Information and safety warnings & on page 182. .,..
@ Drink holder 183.
@ Adjusting the lumbar support.
® Button for adjusting the length of the seat cushion by lengthening or shortening the leg support.
® Rotary switch for seat heater 183.
Opening and closing the drink holder
• To open, push the floor of the drink holder@ down until it clicks into place &.
• To close. press the release button inside the drink holder.
A WARNING
Incorrect use of the drink holders can cause Injury.
• Do not place any hot drinks in a drink holder. Hot drinks In a drink holder could be spilled and cause scalding in any sudden braking manoeuvre or accident.
• Ensure that drink bottles or any other ob-jects do not enter the driver footwell and ob-struct the pedals while the vehicle is in mo-tion.
• Never place heavy cups, food or any other heavy items in the drink holder. These heavy objects could be flung through the vehicle in-terior during an accident and cause serious Injuries. Equipment, Business 1183

Switching the seat heater in the 2-seat arrangement on and off J
• Press rotary switch 147 @.The rotary switch pops out.
• To switch on, turn the rotary switch as often as necessary until the desired heating level is reached &. The red LEDs indicate the heating level. The greater the number of LEDs that light up, the higher is the heating level.
• To switch off, turn the rotary switch as often as necessary until all the LEDs go out.
A wARNING
Anyone experiencing reduced sensitivity to pain or temperature due to medication, para-lysis or chronic Illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when using the seat heating. These burns may take a long time to heal or may never heal fully. Please consult a doctor to deter-mine your own level of health.
• Anyone experiencing reduced sensitivity to pain or temperature should never use the seat heating.
A WARNING
Wet upholstery can cause a fault in the seat heating and Increase the risk of burns.
• Ensure that the seat cushion is dry before the seat heating Is used.
• Do not sit on the seat when wearing damp or wet clothing.
• Do not set any damp or wet objects or Items of clothing on the seat.
• Do not spill any liquids on the seat.
Armrests
r--f"'n First read and observe the introductory L-J.:.l.l information and safety warnings & on page 182.
Adjusting the height of the armrest
• To raise, lift the armrest until it reaches the de-sired position.
• To lower. pull the armrest all the way up and then lower it downwards.
184 I Before tho journey
CD
• To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure at a single point on the seat cushion and back-rest.
• Liquids, sharp objects and Insulating mate-rials (such as a protective cover or child seat) on the seat could damage the seat heating.
• If the system starts to emit a smell, switch the seat heating off Immediately and have it checked by a qualified workshop.
r:Q:.. The seat heating should be switched off as 'r!1S soon as lt is no longer needed. Fuel is other-wise wasted. <1
There is a storage compartment in each armrest.
Opening and closing the stowage compartment in the armrest
• To open the storage compartment, push the button and fold the lid upwards.
• To close, fold the lid down, making sure that it clicks securely into place. <1

Moving the 2-seat arrangement
Fig. 148 In the luggage compartment: release lever of the 2-seat arrangement.
r-f"'n First read and observe the Introductory l..-Jo-IJ Information and safety warnings & on page 182.
You can move the 2-seat arrangement in order to enlarge the luggage compartment or passenger compartment & in Introduction on page 182.
• Pull the release lever 148 G) upwards as far as it will go.
• Hold the release lever in this position.
• Move the 2-seat arrangement.
• Let go of the release lever G).
• Make sure that the 2-seat arrangement has en-gaged properly in the seat rails.
m lt may be necessary to push the 2-seat ar-L!:J rangement forwards to gain access to the ve-hicle tool kit. Centre console of the 2-seat arrangement
Fig. 149 Centre console of the 2-seat arrangement.
ro First read and observe the Introductory information and safety warnings & on page 182.
Key to Fig. 149:
G) Refrigerator box 186.
0 Stowage compartment
@ Storage compartment with ashtray and cigarette lighter.
@ Stowage compartment. with DVD player (if fitted) 165.
® Drink holder with two glasses.
::; ir "'
Equipment, Business 1185

Opening and closing the stowage compartment on the centre console
• To open the storage compartment@, slide the cover open.
• To close, push the cover shut, making sure that the storage compartment is closed completely
Ash tray
• Press the storage compartment@ in until it opens automatically. The ashtray is now accessible
• To empty the ashtray, press the button (8 in the storage compartment. The ashtray pops out of its holder. After emptying the ashtray, re-insert it.
Cigarette lighter
• Press the storage compartment@ in until it opens automatically.
• With the ignition switched on, press in the knob on the cigarette lighter.
• Wait for the lighter to pop out.
• Pull out the cigarette lighter and light the tobac-co product on the glowing spiral &.
• Insert the cigarette lighter back into the socket.
Opening and closing the stowage compartment at the front of the centre console
• To open, press the storage compartment@ in until it opens automatically.
• To close, push the storage compartment shut, making sure that it closes completely &.
Refrigerator box
fBiU>,.,
Fig. 150 In the centre console of the 2-seat ar· rangement: refrigerator box.
1861 Before the journey
Opening and closing the drink holder
• To open, press the drink holder® in until it opens automatically.
• To close, push the drink holder shut, making sure that it closes completely &.
A WARNING
Loose objects may be flung through the vehi-cle interior In the event of a sudden driving or braking manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
• Always keep stowage compartments closed while the vehicle is in motion.
A WARNING
Improper use of the ashtray and cigarette lighter could cause fires, burns and other se-rious Injuries.
• Never put paper or any other combustible materials in the ashtray.
• Always use the cigarette lighter properly, and only use it to light tobacco products.
• Never leave children in the vehicle unat-tended. The cigarette lighter can be used when the Ignition is switched on. r-Y"'n First read and observe the Introductory L-W.I information and safety warnings & on page 182.
The refrigerator box is located in the centre con-sole of the 2-seat arrangement.
The refrigerator box works independently of the engine and the ignition. lt is fed exclusively by the additional battery.
As far as possible, keep food and drinks in the re-frigerator box in leak-proof containers. Do not over-fill the refrigerator box such that air circulation is impaired. .,.

Switching on the refrigerator box
• Slide the cover open =>Fig. 149 (D.
• Move switch =>Fig. 150 CD to I position. When the refrigerator box is switched on, the lamp in the box lights up.
• Fill the refrigerator box and then close the lid =>&.
Switching off the refrigerator box
• Slide the cover open =>Fig. 149 (D.
• Move switch =>Fig. 150 CD to 0 position. The in-dicator lamp in the refrigerator box goes out.
• Close the cover.
Notes on cleaning and care
Clean the refrigerator box thoroughly before using it for the first time, if it is dirty or if it has not been used for a long time.
To avoid stains and mildew in the refrigerator box if it remains unused for a long time, leave the cover slightly open.
• Use water and normal household cleaning fluid to clean the refrigerator box.
• The refrigerator box should be defrosted regu-larly to prevent layers of ice forming. To do this, switch the refrigerator box off and leave the cover open. Do not use an additional heat source to de-frost the refrigerator more quickly. This could dam-age the refrigerator => Battery monitor
If the refrigerator box is left on when the engine is not running, the additional battery runs down. The refrigerator box is therefore fitted with a battery monitor. The battery monitor will switch the refriger-ated box off if the charge of the additional battery becomes too low. The battery monitor will switch the refrigerator box on again as soon as the addi-tional battery has reached a suitable charge level, for example, after a long journey.
Rear-seat telephony, Business
a:n Introduction
This chapter contains information on the following subjects:
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Pairing a mobile telephone before using it for the first time . . . . . . . . . 190
Functional description ........... . 190
A WARNING
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the event of a sudden driving or braking manoeu-vre or accident.
• The refrigerator box lid must always be kept closed and locked when the vehicle is in motion.
• Never use the refrigerator box as a table or stowage compartment when the vehicle is In motion.
A WARNING
If the ambient temperature In the vehicle Is too low, the temperature in the refrigerator box could fall below +2 •c {+35 °F) degrees. ThIs could cause the contents of the refriger-ator box to freeze and bottles and other con-tainers to burst, potentially causing Injuries.
• Do not use the refrigerator box when the ambient temperature Is too low.
CD
Handling the refrigerator box incorrectly could damage it.
• Do not place containers, food or other ob-jects which are warmer than +50 •c (+122 •F) In the refrigerator box.
• Do not place corrosive substances or sol-vents in the refrigerator box.
• Do not use an additional heat source to de-frost the refrigerator box.
m The refrigerator box is not suitable for cooling W the vehicle interior. The refrigerator box should only be used to keep food cool and for transporting heat-sensitive items on short journeys. General information
The rear-seat telephony system (hands-free sys-tem in the passenger compartment with Private Mode) works independently of other provision for mobile telephones fitted in the vehicle. Neither the
Equipment, Business 1187

menus provided by way of the instrument cluster nor the factory-installed radio or navigation system can be used to make rear-seat telephony settings.
lfv'hen pairing a mobile telephone with the rear-seat telephony system using the hands-free profile (HFP) and when the mobile telephone is not in the charging base, observe the information on use of a mobile telephone in the vehicle without connection to the external aerial =>page 399.
Follow the operating manual for your mobile tele· phone and the instructions provided by the acces-sory manufacturer.
You may experience poor reception or may be cut off in areas where the signal is weak.
Most electronic devices are shielded against high-frequency signals. In rare cases, however, it Is pos-sible that electronic devices will not be shielded against high-frequency signals emitted by the rear-seat telephony system. This can cause Interfer-ence.
Bluetooth
Bluetooth technology is used to connect a mobile telephone to the hands-free system fitted In a vehi· cle. Pairing needs to be carried out once only in or-der to use the rear-seat telephony system with a Bluetooth mobile telephone.
Use compatible Bluetooth devices only. Information on compatible Bluetooth products Is available from your Volkswagen Commercial Vehicles dealer or on the Internet.
Some Bluetooth mobile telephones are detected and connected automatically when the ignition is switched on. For this to happen, the mobile tele-phone and the Bluetooth function in the telephone must be switched on, and all active Bluetooth con-nections to other units must be disconnected.
The Bluetooth connection is free of charge.
Bluetooth® is a registered trademark of Blue-tooth® SIG, Inc.
Declaration of conformity
BURY Sp. z o.o. herewith declares that this system complies with the basic requirements and the rele· van! stipulations of directive 1999/5/EG. This sys-tem has been classified as belonging to Device Class 1. A manufacturer's declaration of conformity for this system can be requested from the following e-mail address: [email protected]. Please formulate all enquiries either In English or German.
((
166 I Before the journey
Additional information and warnings:
• Digital voice enhancement =>page 173
• Accessories, modifications, repairs and renewal of parts =>page 394
• Radio or navigation system =>Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A wARNING
Accidents and Injuries can occur If the driver Is distracted. Using the telephone or the rear· seat telephony system can distract you from what Is happening on the road.
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times. Comply with legal regulations.
• Your call may be cut off or you may be un-able to make calls If you are In an area with no mobile telephone network coverage, an area where the network Is very weak or, In some cases, In a tunnel, garage or under-pass. This also means that no emergency calls can be made.
• In some countries, lt Is only possible to make an emergency call from the rear-seat telephony system if it is connected to a mo-bile telephone containing a SIM card that is "unlocked" and has sufficient credit.
A WARNING
Any mobile telephone that is not secured or Is incorrectly secured in the vehicle could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This could cause Injuries.
• You should never position or attach a mo-bile telephone on a door, on the windscreen or above or near to the areas marked "AIR-BAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. The mobile telephone could cause serious Injury In an accident, especially when the alrbags Inflate.
A WARNING
Always switch off the mobile telephone when filling the tank and in areas with a risk of ex-plosion. Electromagnetic radiation can gener-ate sparks which can In turn start a fire.
• The mobile telephone can automatically log Itself Into the mobile telephone network again If the Bluetooth connection to the rear-seat telephony system has been Interrupted. I>

A WARNING
If a mobile telephone not connected to an ex-ternal aerial is used in the vehicle, electro-magnetic radiation in the Interior could ex-ceed limit values. This also applies to exter-nal aerials which have not been correctly In-stalled.
• Maintain a gap of approximately 20 centi-metres between the aerials of the mobile tele-phone and the pacemaker, as mobile tele-phones may affect the functioning of pace-makers.
• Do not carry a mobile telephone in your breast pocket above your pacemaker when the telephone is switched on or In stand by mode.
• If you suspect interference, switch off the mobile telephone Immediately.
CD
• Your mobile telephone and the rear-seat tel-ephony system must always be switched off In areas where special regulations apply and
Components
Fig. 151 In the passenger compartment: tele-phone holder for rear-seat telephony system.
r--('n First read and observe the introductory L-k.U information and safety warnings & on page 187.
The rear-seat telephony system consists of the fol-lowing components:
(i)
when the use of mobile telephones is forbid-den. The radiation produced by the mobile tele-phone when switched on may Interfere with sensitive technical and medical equipment, possibly resulting In malfunction or damage to the equipment.
• If your vehicle is fitted with a bracket (base plate) for a charging base, only a suitable charging base (telephone holder) may be used. Use of other charging bases can cause damage to the rear-seat telephony system.
• High speeds, poor weather and poor road conditions as well as the network quality may Impair telephone calls In the vehicle and lead to loss of connection.
m There may be restrictions on the use of Blue-L!J tooth devices in some countries. Information is available from the local authorities.
m When connecting the rear-seat telephony l!J system with a device by means of Bluetooth technology, read the device's operating manual for detailed safety information. Use compatible Blue-tooth products only. Fig. 152 In the armrest of the 2-seat arrange-ment: telephone handset for the rear-seat teleph-ony system.
• Bracket (base plate) for a charging base.
• Charging base (telephone holder) for a mobile telephone with controls 151.
• Telephone handset in an armrest of the 2-seat arrangement 152. .,.
Equipment, Business 1189

Key to Fig. 151:
G) Make the rear-seat telephony system visible to Bluetooth devices.
@ Increase call volume.
@ Press briefly: call volume is lowered. Press and hold down for approx. 10 seconds: the list of all devices is deleted from the rear-seat tel-ephony system. Pairing a mobile telephone before using it for the first time
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
Each mobile telephone must be paired with the rear-seat telephony system via Bluetooth once.
The pairing process takes a few minutes.
For pairing, you do not need to place the mobile telephone in the charging base (telephone holder).
Step 1: Preparations on the mobile telephone
• Read the operating manual for the mobile telephone.
• Switch on the mobile telephone.
• Deactivate the keypad lock.
• Switch off the screen saver.
• Deactivate the warning and service tones, e.g. key tones.
• Close all active Bluetooth connections on the mobile telephone.
Step 2: Making the rear-seat telephony system visible for Bluetooth
• With the ignition switched on, press the 151 G) button.
Step 3: Pairing the mobile telephone
• Activate the Bluetooth function on the mobile telephone.
• Start the Bluetooth device search on the mobile telephone. it will display a list of the devices found.
Functional description
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
190 I Before the journey
• Select CC9045 ... device.
• Confirm the selection on the mobile telephone to set up a Bluetooth connection.
• A message on the mobile telephone prompts you to enter a password for authorisation.
• Enter the password 1234. If an incorrect pass-word is entered, the pairing process will be abor-ted. Start again from step 2.
• If you would like this Bluetooth connection to be made in future without password entry, select Yes if offered this option by the mobile telephone.
• An acoustic signal will be emitted to confirm that the pairing process has been successful.
m Up to six devices can be stored as known in L!.J the rear-seat telephony system. If an addi-tional device is then paired with the rear-seat tel-ephony system, the authentication for the device that has remained unused for the longest time will be deleted automatically.
m Mobile telephones and other Bluetooth devi-L!.J ces can be set in such a way that they auto-matically connect themselves to the rear-seat tel-ephony system. Volkswagen Commercial Vehicles recommends that automatic pairing be deactiva-ted, especially in case an additional provision for mobile telephone in the vehicle is used at another time. To use the rear-seat telephony system, the mobile telephone must be paired with it 190. .,.