warning light VOLKSWAGEN UP! 2012 Owner's Manual

Fault in the automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Emergency programme
There may be a fault in the system if warning and indicator lamps for the automated manual
gearbox light up in the vehicle cluster ⇒ Warning and indicator lamp. When certain faults occur, the
automated manual gearbox runs in an emergency programme. The vehicle can still be driven in the
emergency programme, but only at reduced speed and not in all gears.
With an automated manual gearbox it may then be the case that the vehicle can no longer be
driven in all gears.
In all cases the automated manual gearbox should be checked by a qualified workshop
immediately.
Overheating in the automated manual gearbox
The automated manual gearbox can overheat, for example if the vehicle regularly pulls off from the
starting position or in stop-and-go traffic. Overheating is indicated by a warning lamp displayed
in the instrument cluster. An acoustic warning may also be heard. Stop the vehicle and allow the
gearbox to cool down ⇒.
The vehicle does not move forwards or backwards even though a position
has been selected
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly. Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.
Gear-change indicator (manual gearboxyf
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In some vehicles, the instrument cluster will show which gear should be selected while the vehicle
is in motion to reduce fuel consumption.
DisplayMeaning
The current gear is optimal.
A higher gear is recommended.
A lower gear is recommended.
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
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Lit upPossible cause ⇒Solution
In conjunction with warning lamp :
ABS and EBV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake pedal not depressed.To select a position, press the brake pedal.
FlashesPossible causeSolution
ESC/TCS is taking corrective action.Remove foot from accelerator pedal. Adapt
driving style to suit road conditions.
Traction Control active.
Remove foot from accelerator pedal. Adapt
driving style to suit road conditions
⇒ Traction Control System (TCSyfRU
Traction Control (TCyf.
Flashing: vehicle with an automated
manual gearbox is not secured from
rolling away.
Apply the handbrake.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Handbrake
Fig. 100 Handbrake between the front seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Applying the handbrake
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Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒. However, you can compensate for the slightly reduced braking force by applying
more pressure to the brake pedal. During the run-in period, the braking distance is longer when
the brakes are depressed fully or during emergency braking than with brakes that have been fully
run in. In the run-in period, the brakes should not be depressed fully and situations that create a
heavy load on the brakes should be avoided. For example, when driving too close to the vehicle
ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. With regular urban trips, short
journeys and a sporty driving style, the brake pads must be checked by a qualified workshop more
regularly than stated in the service schedule.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winteryf7KHEUDNHVPXVWEHGULHGDVTXLFNO\DVSRVVLEOHE\FDUHIXOEUDNLQJDWKLJKHU
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any layer of salt accumulated on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Fault in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distanceyf7KLVLVLQGLFDWHGE\WKHZDUQLQJOLJKW . Go to the
nearest qualified workshop immediately to have the fault corrected. Drive at low speed when doing
this and anticipate much longer braking distances and an increase in the pressure required on the
pedal.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
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Avoid unnecessary loads
The lighter the vehicle, the more economical and environmentally-friendly it is. An extra weight of
100 kg can increase fuel consumption by up to 0.3 l/100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and
accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equipment and luggage carriers that are not in use,
especially if you are going to be driving at high speeds.
Steering
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Information on steering
Depending on its equipment level the vehicle may have power steering.
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
Additional information and warnings:
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Information on steering
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Mechanical steering column lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary.
Activating the steering lockDeactivating the steering lock
Park the vehicle ⇒ Braking, stopping and
parking.Insert the vehicle key into the ignition lock.
Remove the vehicle key.Turn the steering wheel slightly to take the load
off the steering lock mechanism.
Turn the steering wheel slightly until the
steering lock clicks into place.
Hold the steering wheel in this position and turn
the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Driver assist systems
Pull-away assist systems
 Introduction
This chapter contains information on the followingsubjects:
⇒ Indicator lamps
⇒ Start/stop system
⇒ Hill Hold Assist
Additional information and warnings:
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Indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible causeSolution
The start/stop system is not available.
Automatic engine stop active.
The start/stop system is available, but an
automatic engine stop is not possible.
Check whether all technical requirements
have been fulfilled. If not, remedy any
shortfalls ⇒ Start/stop system.
Start/stop system cannot start the engine.
Start the engine again manually using the
vehicle key ⇒ Starting and stopping the
engine.
Fault in the alternator.⇒ Vehicle battery
FlashesPossible causeSolution
Start/stop system not available.Proceed to a qualified workshop.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Start/stop system
Fig. 103 In the upper part of the centre console: button for the start/stop system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the start/stop system is active, the engine is switched off whenever the vehicle is stationary.
The engine then restarts automatically as soon as it is required.
The function is automatically activated every time the ignition is switched on. The instrument cluster
display shows information about the current status ⇒ Indicator lamps.
Always switch off the start/stop system manually when driving through water.
Vehicles with a manual gearbox
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Special driving situations
Fig. 110 A: vehicle in a bend B: motorbike in front is outside the range of the laser sensor
Fig. 111 Vehicles changing lanes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The city emergency brake function has physical and system-specific limits. In certain situations, the
driver may therefore feel that the city emergency brake function reacts too late or unexpectedly.
You should therefore always be prepared to take full control of the vehicle if necessary.
The following driving situations demand particular vigilance:
When driving through bends
When driving into or out of a long bend, the laser sensor may react to a vehicle in the adjacent lane
⇒ Fig. 110A and thus brake the vehicle. The braking effect can be stopped by pressing the
accelerator or clutch pedal or by steering the vehicle.
Narrow vehicles and a zig-zag traffic situation
Narrow vehicles and vehicles travelling slightly to the left or right of your vehicle will only be
recognised by the laser sensor once they have entered the range of the sensor ⇒ Fig. 110B. This
particularly applies to narrow vehicles such as motorcycles.
When other vehicles change lanes
Vehicles that are very close to you when they move into your lane could cause the city emergency
brake function to be applied unexpectedly ⇒ Fig. 111. The braking effect can be stopped by
pressing the accelerator or clutch pedal or by steering the vehicle.
Possible laser sensor function impairments
The city emergency brake function will switch off temporarily if the function of the laser sensor is
impaired due to heavy rain, spray, snow or mud, for example. The indicator lamp will flash in
the instrument cluster display.
The city emergency brake function is ready to work again as soon as the laser sensor returns to
normal function. The indicator lamp goes out.
The following conditions could prevent the city emergency brake function
from reacting:
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Fig. 115 In the instrument cluster: variant A: fuel gauge for petrol, variant B: fuel gauge for petrol
Fig. 116 In the instrument cluster display: fuel gauge for petrol
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel gauge can vary according to the vehicle equipment level ⇒ Fig. 115 or ⇒ Fig. 116.
Lit upNeedle position
⇒ Fig. 115
Possible cause ⇒Solution
Red marking ①
Fuel tank nearly empty.
Reserve quantity is being used
⇒ Capacities.
Fill the tank with petrol
as soon as possible ⇒
.
Blue marking ②
Natural gas fuel tank nearly
empty.
Reserve quantity is being used.
Refuel with natural gas
as soon as possible ⇒
.
Flashes for
approximately
10 seconds
Position of the
bar ⇒ Fig. 116
Possible cause ⇒Solution
Reserve fuel
marking flashes for
approximately 10
seconds (four small
segmentsyf
Fuel tank nearly empty.
Reserve quantity is being used
⇒ Capacities.
Fill the tank as soon as
possible ⇒.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Natural gas engines
Things to note: if the vehicle is parked for an extended period directly after refuelling, it may well
occur that the pointer for the natural gas engine does not indicate the fuel level shown directly after
refuelling. This does not mean that there is a leak in the system but but rather that, for technical
reasons the pressure has been decreased in the natural gas tank.
The small arrow next to the petrol pump symbol ⇒ Fig. 115 in the display instrument shows
you the side of the vehicle on which the tank flap is located.
Only applies for vehicles with a fuel gauge in the instrument cluster ⇒ Fig. 115.
Only applies for vehicles with a fuel gauge in the instrument cluster display ⇒ Fig. 116.
Filling the tank with petrol
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Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down in
traffic, accidents and serious injuries.
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Windscreen washer fluid level Windscreen wiper and washer
Engine oil level Engine oil
Engine coolant level Coolant
Brake fluid level Braking, stopping and parking
Tyre pressure Wheels and tyres
equipment, service fluids and unsuitable tools are not available ⇒ Preparation for working in the
engine compartment! The work should be carried out by a qualified workshop if you are
uncertain. Please ensure that the following are checked regularly, preferably every time you fill
the tank:
Vehicle lighting necessary for traffic safety:
- Turn signals
- Side lights, dipped beam headlights and main beam headlights
- Tail light cluster
- Brake lights
- Rear fog light ⇒ Lights
Information on changing bulbs ⇒ Changing bulbs.
Fuel
 Introduction
This chapter contains information on the followingsubjects:
⇒ Petrol
⇒ Natural gas
Different engines require different fuels. The factory-fitted sticker on the inside of the tank flap
indicates the fuel type that is required for your particular vehicle.
Volkswagen recommends using low-sulphur or sulphur-free fuels, to help reduce fuel consumption
and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel
quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and
drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If
these symptoms occur immediately after the vehicle has been refuelled, switch the engine off as
soon as it is safe to do so and seek expert assistance. This can help to prevent further damage.
Additional information and warnings:
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than the engine requires. However, this does not provide any advantage in terms of fuel
consumption or engine output.
Volkswagen recommends using fuel with a low sulphur content or sulphur-free fuel for petrol
engines in order to achieve reduced fuel consumption.
Petrol additives
The quality of petrol influences the running properties, performance and service life of the engine.
This is why the vehicle should be refuelled with good quality petrol that has only non-metallic
additives pre-added by the petroleum industry. These petrol additives help to prevent corrosion,
keep the fuel system clean, and prevent the build-up of deposits in the engine.
If good quality petrol containing non-metallic additives is not available, or if engine problems arise,
the necessary petrol additives must be added to the petrol when refuelling ⇒.
Not all petrol additives are effective. The use of unsuitable petrol additives can cause considerable
damage to the engine and catalytic converter. Metallic additives should be avoided at all times.
Petrol additives on sale that are intended to improve knock resistance or increase the octane
number can also contain metallic additives ⇒.
Volkswagen recommends genuine Volkswagen or Audi fuel additives for petrol engines. These
additives and information on how to use them are available from your Volkswagen dealership.
Natural gas engines
Run the petrol tank empty every 6 months until the indicator lamp  lights up. This is necessary to
maintain the required system function for petrol mode and fuel quality.
Natural gas
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Natural gas
Natural gas can be delivered in compressed or liquefied form.
Liquefied Natural Gas (LNGyfLVSURGXFHGE\UDSLGFRROLQJRIWKHQDWXUDOJDV7KLVGHFUHDVHVWKH
volume considerably in comparison to Compressed Natural Gas (CNGyf$YHKLFOHHTXLSSHGZLWKD
natural gas engine may not be refilled directly with liquefied natural gas as the gas would expand
too much once in the tank in the vehicle.
Vehicles fitted with a natural gas engine may therefore only be refilled and driven using
compressed natural gas ⇒.
Natural gas quality and consumption
Natural gas is available in two grades: H-gas and L-gas.
H-gas has a higher calorific value and a lower nitrogen and carbon dioxide content. The higher the
calorific value of the natural gas the lower the levels of consumption.
The calorific value and the nitrogen or carbon dioxide values may, however, vary within one quality
group. For this reason, the vehicle consumption may vary when using natural gas of the same
quality.
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