emergency VOLKSWAGEN UP! 2012 Owners Manual

Exterior door release lever ⇒ Doors
Exterior mirrors ⇒ Mirrors
Additional turn signal ⇒ Lights⇒ Changing bulbs
Jacking points ⇒ Changing a wheel
Front view
Fig. 2 Overview of the front of the vehicle
Key for ⇒ Fig. 2:
Mirror base with laser sensor for the city emergency brake function ⇒ City emergency
brake function
Windscreen
Front windscreen wipers ⇒ Windscreen wiper and washer
Bonnet ⇒ Preparation for working in the engine compartment
Bonnet release lever ⇒ Preparation for working in the engine compartment
Headlights ⇒ Lights, ⇒ Changing bulbs
Fog lights ⇒ Lights⇒ Changing bulbs
Mounting for the front towing eye behind a cover ⇒ Tow-starting and towing
Front number plate holder
Rear view
Fig. 3 Overview of the rear of the vehicle
Key for ⇒ Fig. 3:

- Lever with buttons for operating the Volkswagen information system - , /
⇒ Volkswagen information system
Horn (works only when the ignition is switched onyf
Ignition lock ⇒ Starting and stopping the engine
Pedals ⇒ Changing gear
Lever for adjusting the steering column ⇒ Adjusting the seat position
Driver front airbag ⇒ Airbag system
Stowage compartment ⇒ Stowage area
Overview of the centre console
Upper section of the centre console
Fig. 7 Overview of the upper section of the centre console
Key for ⇒ Fig. 7:
Air vent, non-adjustable ⇒ Heating, ventilating, cooling
Hazard warning lights button ⇒ In an emergency
Indicator lamp for the front passenger front airbag switch-off
function PASSENGER AIRBAG ⇒ Airbag system
Button for the right-hand seat heating ⇒ Seat functions or button for the rear window
heating  (alternative fitting locationyf ⇒ Heating, ventilating, cooling
Radio (factory fittedyf

Fig. 8 Overview of the lower section of the centre console
Key for ⇒ Fig. 8:
Stowage compartment with drink holder in the centre console ⇒ Drink holder
Ashtray ⇒ Ashtray and cigarette lighter
12-volt socket or cigarette lighter ⇒ Socket⇒ Ashtray and cigarette lighter
Handbrake ⇒ Braking, stopping and parking
Lever for:
- Manual gearbox ⇒ Changing gear
- Automated manual gearbox ⇒ Changing gear
Button for city emergency brake function ⇒ City emergency brake function
Overview of the front passenger side
Fig. 9 Overview of the front passenger side (left-hand drive vehiclesyf7KHFRQWUROVDUHPLUURUHGLQ
right-hand drive vehicles
Key for ⇒ Fig. 9:
Location of front passenger front airbag in the dash panel ⇒ Airbag system
Vent ⇒ Heating, ventilating, cooling
To the side of the dash panel: key-operated switch for disabling the front passenger front
airbag ⇒ Airbag system
Opening lever for the stowage compartment or open stowage compartment ⇒ Stowage
area
Symbols in the roof
SymbolMeaning
Interior lights and reading lights ⇒ Lights
Electric panorama sliding/tilting glass roof ⇒ Electric panorama
sliding/tilting glass roof
Instrument cluster
Warning and indicator lamps
The warning and indicator lamps indicate various warnings ⇒, faults ⇒ or certain functions.
Some warning and indicator lamps light up when the ignition is switched on and should go out once
the engine is running or the vehicle is in motion.
Acoustic warning signals are sounded when some warning or indicator lamps light up.
SymbolMeaning ⇒See
Handbrake is applied.
⇒ Braking, stopping
and parkingDo not drive on!
Brake fluid level too low or fault in the brake system.
Flashing: Do not drive on!
Coolant level too low, coolant temperature too high or
coolant level system faulty.
⇒ Coolant
Flashing: Do not drive on!
Engine oil pressure too low.⇒ Engine oil
⇒ Steering

SymbolMeaning ⇒See
Do not drive on!
The electromechanical steering is faulty or not working.
Driver or front passenger seat belt not fastened.
⇒ Seat belts
There are objects on the front passenger seat.
Fault in the alternator.⇒ Vehicle battery
Vehicles with start/stop system: manual engine start
required.
⇒ Pull-away assist
systems
Fault in the automated manual gearbox.⇒ Changing gear
Lit up: there is a fault in the ESC, or it has been switched of
for system-related reasons
OR: together with the ABS indicator lamp : ABS fault.
OR: the vehicle battery has been reconnected.
⇒ Braking, stopping
and parking
Flashing: ESC/TCS is taking corrective action.
Lit up: Traction Control fault or switched off for system-
related reasons.
Flashes: Traction Control active.
ABS faulty or not functioning.
The rear fog light is switched on.⇒ Lights
Lit up or flashing: catalytic converter fault.⇒ Engine
management
system and exhaust
purification system
Engine management system fault (Electronic Power
Controlyf.
Electromechanical steering function reduced.⇒ Steering
Petrol tank nearly empty.⇒ Filling the tank
Natural gas tank nearly empty.⇒ Filling the tank
Fault in airbag and belt tensioner system.⇒ Airbag system
Automated manual gearbox overheated, or the gears
cannot be selected correctly.⇒ Changing gear
Flashing: vehicle with an automated manual gearbox is not
secured from rolling away.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Turn signal left or right.⇒ Lights
Hazard warning lights switched on.⇒ In an emergency
Cruise control system is controlling the speed.⇒ Cruise control
system (CCSyf
Depress the brake pedal.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Main beam is switched on or the headlight flasher is being
operated.⇒ Lights
Engine coolant temperature is too low in vehicles with
natural gas engine.⇒ Coolant
Seat belt fastened for a rear seat passenger.
⇒ Seat belts
Seat belt not fastened for a rear seat passenger.
Immobilizer active.⇒ Starting and
stopping the engine
After switching on the ignition: Display to indicate that a
service is due soon.
⇒ Instruments
Black ice warning. The outside temperature is below
+4°C (+39°Fyf.
Flashing quickly: City emergency brake function braking
automatically or has braked automatically.
⇒ City emergency
brake function
Flashing slowly: City emergency brake function currently
not available.
City emergency brake function has been switched on
manually. Switches off after approx. 5 seconds.
City emergency brake function has been switched off
manually.
Lit up: start/stop system is available.
Flashing: start/stop system is not available.⇒ Pull-away assist
systemsStart/stop system is available, but an automatic engine stop
is not possible.

Fig. 61 Turn signal and main beam lever in the basic position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Move the lever into the required position:
Right turn signal ⇒.
Left turn signal ⇒.
Switch on the main beam ⇒. When the main beam is switched on, an indicator lamp
in the instrument cluster lights up.
Operate the headlight flasher or switch off the main beam. The headlight flasher comes on
for as long as the lever is pulled. The indicator lamp lights up.
Return the lever to the basic position to switch off the current function.
Lane change flash
To operate the lane change flash, push the lever up or down to the point where you incur resistance
and then release the lever. The turn signal flashes three times.
This lane change flash function can be deactivated at a qualified workshop.
The turn signal will only work when the ignition is switched on. The hazard warning lights
also work when the ignition is switched off ⇒ In an emergency.
If one turn signal fails, the indicator lamp will start flashing twice as fast.
The main beam headlights can only be switched on if the dipped beam headlights are
already on.
Switching lights on and off
Fig. 62 Next to the steering wheel: examples of the various light switches
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Observe any country-specific regulations when using vehicle lighting.
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn
signal can confuse other road users. This can lead to accidents and serious injuries.
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Fault in the automated manual gearbox
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Emergency programme
There may be a fault in the system if warning and indicator lamps for the automated manual
gearbox light up in the vehicle cluster ⇒ Warning and indicator lamp. When certain faults occur, the
automated manual gearbox runs in an emergency programme. The vehicle can still be driven in the
emergency programme, but only at reduced speed and not in all gears.
With an automated manual gearbox it may then be the case that the vehicle can no longer be
driven in all gears.
In all cases the automated manual gearbox should be checked by a qualified workshop
immediately.
Overheating in the automated manual gearbox
The automated manual gearbox can overheat, for example if the vehicle regularly pulls off from the
starting position or in stop-and-go traffic. Overheating is indicated by a warning lamp displayed
in the instrument cluster. An acoustic warning may also be heard. Stop the vehicle and allow the
gearbox to cool down ⇒.
The vehicle does not move forwards or backwards even though a position
has been selected
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly. Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.
Gear-change indicator (manual gearboxyf
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In some vehicles, the instrument cluster will show which gear should be selected while the vehicle
is in motion to reduce fuel consumption.
DisplayMeaning
The current gear is optimal.
A higher gear is recommended.
A lower gear is recommended.
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
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Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒. However, you can compensate for the slightly reduced braking force by applying
more pressure to the brake pedal. During the run-in period, the braking distance is longer when
the brakes are depressed fully or during emergency braking than with brakes that have been fully
run in. In the run-in period, the brakes should not be depressed fully and situations that create a
heavy load on the brakes should be avoided. For example, when driving too close to the vehicle
ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the
vehicle is operated and the way in which the vehicle is driven. With regular urban trips, short
journeys and a sporty driving style, the brake pads must be checked by a qualified workshop more
regularly than stated in the service schedule.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winteryf7KHEUDNHVPXVWEHGULHGDVTXLFNO\DVSRVVLEOHE\FDUHIXOEUDNLQJDWKLJKHU
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of
this action ⇒.
Any layer of salt accumulated on the discs and pads will delay the braking effect and increase the
braking distance. If the brakes on the vehicle have not been applied for a long time on roads that
have been gritted with salt, the layer of salt must be reduced through careful braking ⇒.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of
inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at
all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking
strongly several times from high speed. Please ensure that no following vehicle and no other road
user is put at risk as a result of this action ⇒.
Fault in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distanceyf7KLVLVLQGLFDWHGE\WKHZDUQLQJOLJKW . Go to the
nearest qualified workshop immediately to have the fault corrected. Drive at low speed when doing
this and anticipate much longer braking distances and an increase in the pressure required on the
pedal.
Brake servo
The brake servo will only function when the engine is running and reinforces the pressure applied
by the driver on the brake pedal.
If the brake servo is not functioning or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒.
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
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If, in a potential collision scenario, the city emergency brake function detects that the driver is
applying the brakes with insufficient pressure, the system can increase the brake pressure in order
to reduce speed ahead of the collision. Hence the system can help minimise the consequences of
an accident.
Additional information and warnings:
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Switching city emergency brake function on and off
Fig. 109 In lower part of centre console: button for the city emergency brake function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the city emergency brake function on and off
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Special driving situations
Fig. 110 A: vehicle in a bend B: motorbike in front is outside the range of the laser sensor
Fig. 111 Vehicles changing lanes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The city emergency brake function has physical and system-specific limits. In certain situations, the
driver may therefore feel that the city emergency brake function reacts too late or unexpectedly.
You should therefore always be prepared to take full control of the vehicle if necessary.
The following driving situations demand particular vigilance:
When driving through bends
When driving into or out of a long bend, the laser sensor may react to a vehicle in the adjacent lane
⇒ Fig. 110A and thus brake the vehicle. The braking effect can be stopped by pressing the
accelerator or clutch pedal or by steering the vehicle.
Narrow vehicles and a zig-zag traffic situation
Narrow vehicles and vehicles travelling slightly to the left or right of your vehicle will only be
recognised by the laser sensor once they have entered the range of the sensor ⇒ Fig. 110B. This
particularly applies to narrow vehicles such as motorcycles.
When other vehicles change lanes
Vehicles that are very close to you when they move into your lane could cause the city emergency
brake function to be applied unexpectedly ⇒ Fig. 111. The braking effect can be stopped by
pressing the accelerator or clutch pedal or by steering the vehicle.
Possible laser sensor function impairments
The city emergency brake function will switch off temporarily if the function of the laser sensor is
impaired due to heavy rain, spray, snow or mud, for example. The indicator lamp will flash in
the instrument cluster display.
The city emergency brake function is ready to work again as soon as the laser sensor returns to
normal function. The indicator lamp goes out.
The following conditions could prevent the city emergency brake function
from reacting:
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