VOLKSWAGEN UP! 2015 Owner's Manual

Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
The function of the vehicle key can be affected temporarily if there is more than one
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile
telephoneyf.
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can
reduce the range of the remote control.
If the buttons on the vehicle key ⇒ Fig. 16 or one of the central locking buttons ⇒ Central
locking system are pressed repeatedly within a short period of time, the central locking system will
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
Mechanical vehicle key
Fig. 17 Mechanical vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A mechanical vehicle key may be included in the set of keys ⇒ Fig. 17.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Indicator lamp in the vehicle key
Every vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
NOTICE

Fig. 18 Indicator lamp in the vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If a button on the vehicle key is pressed briefly, the indicator lamp ⇒ Fig. 18 (arrowyfIODVKHVRQFH
The lamp will flash several times if the button is pressed and held, e.g. convenience closing of the
electric panorama sliding/tilting glass roof.
If the indicator lamp in the key does not light up when a button is pressed, the battery in the key
should be replaced ⇒ Replacing the battery.
Replacing the battery
Fig. 19 Vehicle key: opening the battery case cover
Fig. 20 Vehicle key: removing the battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Volkswagen recommends having the battery changed by a qualified workshop.
The battery is located on the rear side of the vehicle key underneath a cover.
Replacing the battery
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If the buttons on the vehicle key ⇒ Fig. 21 or one of the central locking buttons ⇒ Fig. 23 are
pressed repeatedly within a short period of time, the central locking system will switch off briefly to
prevent overloading. The vehicle is then unlocked for approximately 30 seconds. If the doors or the
tailgate are not opened during this time the vehicle will lock again automatically.
Locking or unlocking the vehicle from outside
Fig. 21 Buttons on the vehicle key
Fig. 22 Mechanical vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with central locking
FunctionButtons to be used in
the vehicle key
⇒ Fig. 21
Action with vehicle key ⇒ Fig. 21 in
the lock cylinder or with the
mechanical vehicle key ⇒ Fig. 22.
Unlocking the vehicle.Press the  button.Insert the vehicle key in the driver door lock
cylinder and turn anticlockwise.
Locking the vehicle.Press the  button.Insert the vehicle key in the driver door lock
cylinder and turn clockwise.
Unlocking the tailgate.Press the 
button ⇒ Tailgate.
Insert the vehicle key in the driver door lock
cylinder and turn anticlockwise.
Please note the following: Depending on which central locking function has been activated by a
qualified workshop, all of the doors and the tailgate are only unlocked when the button is
pressed twice.
The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key
is located within a few metres of the vehicle.
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Locking or unlocking the vehicle from the inside
Fig. 23 In the driver door: central locking button
Fig. 24 In the front passenger door: door opening lever for mechanical locking
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with central locking
Press the button ⇒ Fig. 23:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
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FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
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Childproof lock
Fig. 25 In the left rear door: childproof lock â’¶ switched off, â’· switched on
Fig. 26 In the right rear door: childproof lock â’¶ switched off, â’· switched on
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The childproof lock prevents the rear doors from being opened from the inside, e.g. so that children
cannot open the doors accidentally while the vehicle is in motion. When the childproof lock is
activated the door can only be opened from the outside.
Switching the childproof lock on or off
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In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagenyf ⇒ Accessories, modifications, repairs and renewal of parts to display whether the
tailgate is open or not properly closed.
Opening the tailgate
Fig. 27 In the vehicle key: tailgate release button
Fig. 28 Opening the tailgate from the outside
First read and observe the introductoryinformation and safety warnings⇒
Introduction
It will not be possible to open the tailgate if, for example, bicycles are mounted on a carrier attached
to it ⇒. Remove the load from the carrier and support the open tailgate.
Opening with the central locking system
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Windows
 Introduction
This chapter contains information on the followingsubjects:
⇒ Opening or closing the windows electrically
⇒ Opening and closing the rear hinged windows
Additional information and warnings:
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