radio VOLKSWAGEN UP! 2017 Owners Manual

- Lever with buttons for operating the Volkswagen information system - , /
⇒ Volkswagen information system
Horn (works only when the ignition is switched onyf
Ignition lock ⇒ Starting and stopping the engine
Pedals ⇒ Changing gear
Lever for adjusting the steering column ⇒ Adjusting the seat position
Driver front airbag ⇒ Airbag system
Stowage compartment ⇒ Stowage area
Overview of the centre console
Upper section of the centre console
Fig. 7 Overview of the upper section of the centre console
Key for ⇒ Fig. 7:
Air vent, non-adjustable ⇒ Heating, ventilating, cooling
Hazard warning lights button ⇒ In an emergency
Indicator lamp for the front passenger front airbag switch-off
function PASSENGER AIRBAG ⇒ Airbag system
Button for the right-hand seat heating ⇒ Seat functions or button for the rear window
heating  (alternative fitting locationyf ⇒ Heating, ventilating, cooling
Radio (factory fittedyf

Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
The function of the vehicle key can be affected temporarily if there is more than one
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile
telephoneyf.
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can
reduce the range of the remote control.
If the buttons on the vehicle key ⇒ Fig. 16 or one of the central locking buttons ⇒ Central
locking system are pressed repeatedly within a short period of time, the central locking system will
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
Mechanical vehicle key
Fig. 17 Mechanical vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A mechanical vehicle key may be included in the set of keys ⇒ Fig. 17.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Indicator lamp in the vehicle key
Every vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
NOTICE

Do not leave the engine running when the vehicle is stationary.
Using electrical appliances with the engine switched off and the ignition switched on will
drain the battery.
Unshielded devices can cause interference with radio reception and vehicle electronics.
Interference with AM radio reception could occur if electrical devices are used in the vicinity
of the aerial.
Socket in the vehicle
Fig. 92 Front centre console: 12-volt socket in the stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum power rating
Electrical socketMaximum power rating
12-volt120 watts
The maximum power rating of the sockets may not be exceeded. The power rating of each device
is stated on its type plate.
If two or more devices are connected at the same time, ensure that the overall power consumption
of all connected electrical devices never exceeds 190 watts ⇒.
12-volt socket
The 12-volt socket is located in the ashtray in the front centre console ⇒ Fig. 92 and works only
when the ignition is switched on.
Using electrical appliances with the engine switched off and the ignition switched on will drain the
battery. Electrical consumers should therefore only be plugged into the sockets when the engine is
running.
To prevent damage due to voltage fluctuation, switch off any connected devices before switching
the ignition or engine on or off.
Improper use of the socket and electrical accessories can cause fires and other severe
injuries.
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In the interests of environmental protection, the vehicle should only be washed in specially
provided wash bays. This prevents waste water contaminated with oil, grease or fuel from entering
the sewerage system. In some countries, washing vehicles anywhere else may be prohibited.
Environmentally-friendly care products should be used.
Leftover car care products should not be disposed of with ordinary household waste. Read
the manufacturer's instructions.
Washing the vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The longer substances such as insects, bird droppings, resinous tree sap, road dirt, industrial
deposits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more
damage they do to the paintwork. High temperatures (for instance in strong sunlightyfIXUWKHU
intensify the corrosive effect. The underside of the vehicle should also be cleaned thoroughly and
regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take
the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to
avoid damage to the vehicle. You must consult the car wash operator if there are special parts on
your vehicle such as spoilers, roof luggage carrier systems or radio aerials ⇒.
The paint is hard-wearing enough for the car to be generally washed in an automatic car wash.
However, the effect on the paint depends to a large extent on the design of the car wash.
Volkswagen recommends the use of car washes without brushes.
To remove any waxy residue from the windows and to stop wipers rubbing, please note the
following ⇒ Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with
the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thoroughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a different sponge for this purpose.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect
application of care products can cause accidents, serious injuries, burns or poisoning.
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Snow chains are available in a range of sizes for a vehicle type.
Accessories, modifications, repairs and renewal of
parts
 Introduction
This chapter contains information on the followingsubjects:
⇒ Running-in
⇒ Accessories and parts
⇒ Service fluids and consumables
⇒ Repairs and technical modifications
⇒ Repairs and faults in the airbag system
⇒ Retrofitting two-way radios
⇒ Information stored in the control units
⇒ Using a mobile telephone in the vehicle without a connection to the external aerial
⇒ Portable navigation device
⇒ Vehicle lifting points
Additional information and warnings:
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The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. In this way, environmentally compatible disposal
should be guaranteed for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require a camera or sensor, which is located on the
inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera
or sensors has been damaged, e.g. by stone impact, the windscreen must be replaced. Repairing
the crack can lead to malfunction or functional faults in the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Repairs and faults in the airbag system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Repairs and modifications must always be carried out according to Volkswagen specifications⇒
.
Modifications and repairs to the front bumper, the doors, the front seats, the roof, or the bodywork
should be carried out by a qualified workshop. System components and airbag system sensors can
be located on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase. This can lead to the airbag system being triggered in
collision scenarios where it normally would not be triggered if modifications to the suspension had
not been made. Other modifications can cause the forces measured by the sensors to decrease,
therefore preventing the airbag system from being triggered when it should have been.
Retrofitting two-way radios
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Incorrect repairs and modifications can cause functional problems and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
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You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type
approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen has approved the vehicle for use with two-way radios subject to the following
conditions:
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Event data recorder
The vehicle is not fitted with an event data recorder.
Event data recorders temporarily store vehicle information. This provides precise information in the
event of an accident. In vehicles with an airbag system, data that might be relevant in the event of
an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed.
The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is covered
by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If this is the case, the descriptions in your vehicle wallet will no longer
correspond with the original functions. Volkswagen recommends that you have any reprogramming
confirmed in the service schedule under Workshop comments.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
A diagnostic interface for reading the event memories is located in the vehicle interior ⇒. Data
relating to the function and status of the electronic control units are stored in the event memory.
Additional information on the stored data is available from qualified workshops.
The diagnosis interface is located behind near the fuse box in the footwell on the driver side.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an on-going basis.
Using a mobile telephone in the vehicle without a connection to the
external aerial
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio
waves, which may also be termed "high-frequency energy". Current scientific literature warns us
that radio waves can be harmful to human beings if they exceed certain limits. Government bodies
and international committees have introduced threshold values and guidelines to ensure that
electromagnetic radiation produced by mobile telephones does not pose a hazard to health.
However, there is no proven scientific evidence that demonstrates that cordless telephones are
absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile
telephones, by taking steps to reduce the level of personal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle,
the level of electromagnetic radiation could be higher than when the mobile telephone is connected
to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable
additional functions of Bluetooth compatible mobile telephones, this will satisfy the legal
requirements in many countries which permit the use of a mobile telephone in a vehicle only if a
hands-free unit is used.
The hands-free system of the portable navigation device (delivered by VolkswagenyfLQ\RXUYHKLFOH
has been developed for mobile telephones that are compatible with Bluetooth⇒ Portable
navigation device. Mobile telephones must be located in a suitable telephone holder or be stored
securely in the vehicle. If a telephone holder is used it must be securely attached to the base plate.
This is the only way to ensure that the mobile telephone is securely attached to the dash panel and
always within reach of the driver. Depending on the hands-free system, the connection between the
mobile telephone and the external aerial is established either via the telephone holder or via an
existing Bluetooth connection between the mobile telephone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external
telephone aerial reduces the electromagnetic radiation generated by the telephone which could
affect the human body. Using an aerial also improves the quality of the signal.
Incorrect use of the diagnostic interface can cause faults, which can result in accidents and
serious injuries.
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There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or
floor jack. Do not try to lift a vehicle on a lifting platform or vehicle jack unless you have the training,
knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle ⇒ Changing a wheel.
Consumer information
 Introduction
This chapter contains information on the followingsubjects:
⇒ Information stickers and plates
⇒ Using the vehicle in other countries and continents
⇒ Radio reception and aerials
⇒ Volkswagen repair information
⇒ Declaration of conformity
⇒ Declaration of conformity for wheels and tyres
⇒ Recycling and scrapping end-of-life vehicles
Additional information and warnings:
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Volkswagen repair information
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Volkswagen Service information and official Volkswagen repair information can be purchased from
the following addresses:
Customers in Europe, Asia, Australia, Africa, Central and South America
Please contact a Volkswagen dealership or a qualified workshop or order the literature you require
from www.erwin.volkswagen.de.
Declaration of conformity
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue  1:
Radio-based equipment
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