service VOLVO V90 CROSS COUNTRY 2017 Owner´s Manual

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Inflating a tire with the tire sealing system compressor469
MAINTENANCE AND SERVICING
Volvo's service program
472
System updates 474
Remote updates 475
Vehicle status 475
Booking service and repairs 476
Wi-Fi connection to a workshop 478
Climate system service 479
Start battery 480
Support battery 482
Battery symbols 483
Fuses 484
Replacing fuses 485
Fuses in the engine compartment 486
Fuses in the passenger compartment 490
Fuses in the cargo compartment 494
Replacing bulbs 497
Replacing low beam headlight bulbs 499
Replacing High Beam headlight bulbs 500
Replacing front turn signal bulbs 500
Replacing front parking light bulbs 501
Replacing backup lights 502
Replacing the rear fog light 502
Bulb specifications 503
Hoisting the vehicle 504

Opening and closing the hood506
Engine compartment overview 507
Engine oil 508
Checking and refilling engine oil 509
Windshield wipers in the service position 510
Replacing wiper blades 511
Refilling coolant 512
Refilling the windshield washer fluid reservoir 513
Cleaning the exterior 514
Cleaning the interior 517
Cleaning the center display 519
Corrosion protection 519
Paint damage 520
Touching up paint damage 521
Polishing and waxing 521

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Contacting Volvo
Use the following contact information if you would like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA: Volvo Car USA, LLC Customer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Cars of Canada National Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo On Call Roadside Assistance Your new Volvo comes with a four year ON CALL roadside assistance.
Additional information, features, and benefits of this program are described in a separate informa-tion package in your glove compartment. If you require assistance, dial: In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect , which
will allow access to the call center and addi- tional features directly from the vehicle. Thisis in addition to the Volvo On Call RoadsideAssistance program mentioned above. Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini- tial complimentary trial period.
Additional information about your vehicle Volvo Cars' website and support site provide additional information about your vehicle.
Support on the Internet
Go to support.volvocars.com or use the QR code below to visit the site, which is available in mostmarkets.
QR code to the support site
The information on the support site is searchable and is grouped into different categories. Itincludes support for e.g., Internet-based servicesand functions, Volvo On Call, the navigation sys-tem and apps. Video and step-by-step instruc-tions explain various procedures such as how toconnect the vehicle to the Internet via a cellphone.
Downloadable information
Maps
Sensus Navigation system maps can be down- loaded from the support site.

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Mobile apps
Beginning with model year 2014, the owner's manual is available in the form of an app for cer-tain Volvo models. The Volvo On Call app canalso be found here.
Owner's manuals for earlier model Volvos
Owner's manuals for earlier model Volvos are available in PDF format. Quick Guides and sup-plements can also be found on the support site.Select a model and a model year and downloadthe desired information.
ContactContact information for customer support and thenearest Volvo retailer are available on the site.
Related information
•Using the owner's manual (p. 48)
• On-board digital owner's manual (p. 50)
• Volvo ID (p. 27)
Volvo and the environment Volvo is committed to the well-being of its cus- tomers. As a natural part of this commitment, wecare about the environment in which we all live.Concern for the environment means an everydayinvolvement in reducing our environmentalimpact.
Volvo's environmental activities are based on a holistic view, which means we consider the over-all environmental impact of a product throughoutits complete life cycle. In this context, design, pro-duction, product use, and recycling are all impor-tant considerations. In production, Volvo haspartly or completely phased out several chemicalsincluding CFCs, lead chromates, asbestos, andcadmium; and reduced the number of chemicalsused in our plants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converter with aLambda sond, now called the heated oxygen sen-sor, in 1976. The current version of this highlyefficient system reduces emissions of harmfulsubstances (CO, HC, NOx) from the exhaust pipeby approximately 95 – 99% and the search toeliminate the remaining emissions continues.Volvo is the only automobile manufacturer tooffer CFC-free retrofit kits for the air conditioningsystem of all models as far back as the 1975model 240. Advanced electronic engine controlsand cleaner fuels are bringing us closer to ourgoal. In addition to continuous environmental refinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles. When you drive a Volvo, you become our partner in the work to lessen the car's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
• Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever possible.
• See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
• Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
• When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Related information
•Driving economically (p. 358)

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Sensus
Sensus is the core of your personal Volvo experi- ence and provides information, entertainmentand features that make owning your vehicle eas-ier.
This is Sensus
Sensus provides an intelligent interface and Internet-connected service with an intuitive navi-gation structure that offers access to relevantinformation when it is needed, with minimal dis-tractions. Sensus also includes all of your vehicle's solu- tions relating to entertainment, connecting to theInternet, navigation and the user interfacebetween the driver and the vehicle. Sensusmakes communication between you, the vehicleand the digital world around you possible.

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Options, accessories and the On- board Diagnostic (OBDII) socket We strongly recommend that Volvo owners install only genuine, Volvo-approved accesso-ries, and that accessory installations be per-formed only by a trained and qualified Volvoservice technician.
Optional or accessory equipment described in this manual is indicated by an asterisk. Optional or accessory equipment may not be available in all countries or markets. Please notethat some vehicles may be equipped differently,depending on special legal requirements. Contact your Volvo retailer for additional informa- tion.
NOTE
• Do not export your Volvo to another country before investigating that coun-try's applicable safety and exhaust emis-sion requirements. In some cases it maybe difficult or impossible to comply withthese requirements. Modifications to theemission control system(s) may renderyour Volvo not certifiable for legal opera-tion in the U.S., Canada and other coun-tries.
• All information, illustrations and specifica-tions contained in this manual are basedon the latest product information availa-ble at the time of publication. Please notethat some vehicles may be equipped dif-ferently, depending on market-specificadaptations or special legal requirements.Optional equipment described in thismanual may not be available in all mar-kets.
• Some of the illustrations shown aregeneric and are intended as examplesonly, and may not depict the exact modelfor which this owner's information isintended.
• Volvo reserves the right to make modeland product changes at any time, or tochange specifications or design withoutnotice and without incurring obligation.
WARNING
If your vehicle is involved in an accident, unseen damage may affect its drivability andsafety.
WARNING
CALIFORNIA proposition 65 Engine exhaust, some of its constituents, and certain vehicle components contain or emitchemicals known to the state of California tocause cancer, and birth defects or otherreproductive harm. In addition, certain fluidscontained in vehicles and certain products ofcomponent wear contain or emit chemicalsknown to the State of California to cause can-cer, and birth defects or other reproductiveharm.
WARNING
Certain components of this vehicle such as air bag modules, seat belt pretensioners, adap-tive steering columns, and button cell batter-ies may contain Perchlorate material. Specialhandling may apply for service or vehicle endof life disposal. See www.dtsc.ca.gov/hazardouswaste/ perchlorate.
• Genuine Volvo accessories are tested to ensure compatibility with the performance,safety, and emission systems in your vehicle.

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22Additionally, a trained and qualified Volvo service technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trainedand qualified Volvo service technician beforeinstalling any accessory in or on your vehicle.
• Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle. Addition-ally, an inexperienced installer may not befamiliar with some of your car's systems.
• Any of your car's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
• Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expensesthat may result from the installation of non-genuine accessories.
Connecting equipment to the On-board Diagnostic (OBDII) socket
WARNING
Volvo Cars takes no responsibility for the con- sequences of connecting non-authorizedequipment to the On-board Diagnostic(OBDII) socket. This socket should only beused by a trained and qualified Volvo servicetechnician.
The diagnostic socket OBDII under the dashboard on the driver's side
Type approvalUSA FCC ID: 2AGKKACUII-06 This device complies with Part 15 of the FCC rules. Operation is subject to the following twoconditions: (1) This device may not cause harmful interfer-ence, and (2) this device must accept any interference received, including interference that may causeundesired operation.
WARNING
Changes or modifications not expressly approved by the party responsible for compli-ance could void the user's authority to oper-ate the equipment.
Canada IC: 20839-ACUII06 This device complies with Industry Canada licence-exempt RSS standard(s). Operation issubject to the following two conditions: (1) this device may not cause interference, and(2) This device must accept any interference received, including interference that may causeundesired operation.

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WARNING
The driver is always responsible for operating the vehicle in a safe manner and adhering tocurrent laws and traffic regulations. It is also important that the vehicle be oper- ated, maintained and serviced according toVolvo's recommendations/instructions in theowner's manual.
Changing the language used in the vehicle's center display
Changing languages in the center display could mean that some of the owner's information provi-ded may not comply with national or local stat-utes and regulations. Changing to a languagethat you do not understand may also make it diffi-cult to change back to the original language.
Related information
•Owner's manual in mobile devices (p. 20)
• Navigating in the digital owner's manual(p. 51)
• On-board digital owner's manual (p. 50)
• Navigating in the digital owner's manual(p. 51)
• Using the owner's manual (p. 48)
• Additional information about your vehicle(p. 14)
Driver distraction
Please keep the following warnings in mind when operating/servicing your vehicle.
A driver has a responsibility to do everything pos- sible to ensure his or her own safety and thesafety of passengers in the vehicle and otherssharing the roadway. Avoiding distractions is partof that responsibility. Driver distraction results from driver activities that are not directly related to controlling the vehiclein the driving environment. Your new Volvo is, orcan be, equipped with many feature-rich enter-tainment and communication systems. Theseinclude hands-free cellular telephones, navigationsystems, and multipurpose audio systems. Youmay also own other portable electronic devicesfor your own convenience. When used properlyand safely, they enrich the driving experience.Improperly used, any of these could cause a dis-traction. For all of these systems, we want to provide the following warning that reflects the strong Volvoconcern for your safety. Never use these devicesor any feature of your vehicle in a way that dis-tracts you from the task of driving safely. Distrac-tion can lead to a serious accident. In addition tothis general warning, we offer the following guid-ance regarding specific newer features that maybe found in your vehicle:
WARNING
• Never use a hand-held cellular telephone while driving. Some jurisdictions prohibitcellular telephone use by a driver whilethe vehicle is moving.
• If your vehicle is equipped with a naviga-tion system, set and make changes toyour travel itinerary only with the vehicleparked.
• Never program your audio system whilethe vehicle is moving. Program radio pre-sets with the vehicle parked, and use yourprogrammed presets to make radio usequicker and simpler.
• Never use portable computers or per-sonal digital assistants while the vehicleis moving.
Accessory installation
•We strongly recommend that Volvo ownersinstall only genuine, Volvo-approved acces-sories, and that accessory installations beperformed only by a trained and qualifiedVolvo service technician.
• Genuine Volvo accessories are tested toensure compatibility with the performance,safety, and emission systems in your vehicle.Additionally, a trained and qualified Volvoservice technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trained

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and qualified Volvo service technician before installing any accessory in or on your vehicle.
• Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle. Addition-ally, an inexperienced installer may not befamiliar with some of your car's systems.
• Any of your car's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
• Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expensesthat may result from the installation of non-genuine accessories.
WARNING
The driver is always responsible for operating the vehicle in a safe manner and for comply-ing with current statutes and regulations. It is also essential to maintain and service the vehicle according to Volvo's recommendationsas stated in the owner's information and theservice and warranty booklet. If the on-board information differs from the printed owner's manual, the printed informa-tion always takes precedence.
Related information
•
Volvo Structural Parts Statement (p. 25)
Volvo Structural Parts Statement
Volvo has always been and continues to be a leader in automotive safety.
Volvo engineers and manufactures vehicles designed to help protect vehicle occupants in theevent of a collision. Volvos are designed to absorb the impact of a collision. This energy absorption system including,but not limited to, structural components such asbumper reinforcement bars, bumper energyabsorbers, frames, rails, fender aprons, A-pillars,B-pillars and body panels must work together tomaintain cabin integrity and protect the vehicleoccupants. The supplemental restraint system including but not limited to air bags, side curtain air bags, anddeployment sensors work together with theabove components to provide proper timing forair bag deployment. Due to the above, Volvo Car USA does not sup- port the use of aftermarket, alternative or any-thing other than original Volvo parts for collisionrepair. Volvo Car USA also recommends using Volvo- approved replacement glass. The use of after-market glass, particularly a windshield, can havean adverse effect on collision avoidance andadvanced lighting systems. In addition Volvo does not support the use or re- use of structural components from an existing

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Rockleigh, New Jersey 07647 1-800-458-1552
www.volvocars.com/us
In Canada Volvo Cars of Canada National Customer Service9130 Leslie Street Richmond Hill, Ontario L4B 0B9
1-800-663-8255 www.volvocars.com/ca
Volvo ID
A Volvo ID can be used to access a number of on-line services 2
Creating a Volvo IDA Volvo ID can be created in two ways:
Using the
Volvo ID app
1. If you have not already done so, download
the Volvo ID app from the Download
Center.
2. Start the app and register a personal email address.
3. Follow the instructions that will be sent auto- matically to this email address.
> A Volvo ID has now been created and hasbeen automatically registered to the vehi- cle. The Volvo ID services available cannow be used.
Using the Volvo On Call app
1. Download the latest version of the Volvo On
Call app to your cell phone from e.g., the App Store, Windows Phone or Google Play.
2. Start the app and create a Volvo ID on the start page.
3. Register a personal email address and then follow the instructions that will be sent auto-matically to this address.
Registering your Volvo ID to the vehicleIf your Volvo ID was created using the Volvo OnCall mobile app, the ID has to be registered tothe vehicle:
1. With the vehicle connected to the Internet, download the Volvo ID app from the
Download Center in the center display's
App view. See also the article "Downloading, updating and uninstalling apps."
2. Start the app and enter your Volvo ID.
3. Follow the instructions that will be sent auto- matically to the email address linked to your Volvo ID.
> Your Volvo ID is now registered to thevehicle and the Volvo ID services available can be used.
Advantages of having a Volvo ID
• Only one user name and password arerequired to access online services.
• If you change a user name or password forone of the online service (e.g., Volvo On Call),it/they will also be automatically changed forthe other services.
Related information
• Downloading, updating and uninstalling apps(p. 433)
• Connecting to the Internet (p. 431)
2
These services vary and may be subject to change. Consult your Volvo retailer.

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Using the search function
1.
Tap the magnifying glass icon () in the
owner's manual's upper menu. A keyboard will appear at the bottom of the screen.
2. Enter a word, e.g., "seat belt." > Suggested articles will be displayed asmore characters are entered.
3. Confirm by tapping the article. To leave search mode tap the up-arrow next to thesearch box.
Related information
• On-board digital owner's manual (p. 50)
• Using the center display keyboard (p. 31)
Glass
Laminated glass
The windshield and panoramic roof
* are made of
laminated glass, which is reinforced to help pre- vent break-ins and to provide additional sound-proofing. Laminated glass is optional for theother side windows.
Laminated glass symbol 5
Related information
•
Laminated panoramic roof
* (p. 104)
• Power windows (p. 107)
• Defrosting windows and mirrors (p. 190)
• Using sun curtains
* (p. 109)
• Rearview mirror (p. 108)
• Power windows (p. 107)
• Head-up display (HUD)
* (p. 116)
• Activating/deactivating the rain sensor (p. 157)
• Windshield and headlight washers (p. 158)
• Tailgate window wiper and washer (p. 159)
Technician certification
In addition to Volvo factory training, Volvo sup- ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a high degree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.
5 This symbol is not shown on the windshield or panoramic roof.