service VOLVO V90 CROSS COUNTRY 2021 Owners Manual

2
OWNER'S INFORMATION
Owner's information16
Owner's Manual in the center display 17
Navigate in the Owner's Manual in the center display 18
Owner's manual in mobile devices 20
Volvo Cars support site 21
Using the Owner's Manual 21
The Owner's Manual and the envi-ronment 23
YOUR VOLVO
Contacting Volvo
26
Volvo ID 26
Creating and registering a Volvo ID 27
Drive-E ‒ purer driving pleasure
28
IntelliSafe – driver support and safety 29
Sensus - connection and enter- tainment 30
Software Updates 33
Data recording 33
Terms and Conditions for Services 35
Customer Privacy Policy 35
Important information on acces-sories and extra equipment 36
Accessory installation 37
Connecting equipment to thevehicle's data link connector 37
Technician certification 38
Viewing the Vehicle IdentificationNumber (VIN) 39
Volvo Structural Parts Statement 39
Change of market when importingor relocating 40
Driver distraction 41
SAFETY
Safety44
Safety during pregnancy 45
Occupant safety 45
Reporting safety defects 46
Recall information 47
Whiplash Protection System 48
Seat belts 49
Buckling and unbuckling seat belts 50
Seat belt tensioners 52
Resetting the electric seat belt tensioners 53
Door and seat belt reminders 54
Airbags 55
Driver/passenger side front airbags 56
Occupant weight sensor 59
Side airbags 62
Inflatable curtain 63
Safety mode 64
Starting and moving the vehiclewhen it is in safety mode 65
Child safety 66
Child restraints 68
Infant seats 70
Convertible seats 72
Booster cushions 74
TABLE OF CONTENTS

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Using Android Auto*
497
Settings for Android Auto *
498
Tips for using Android Auto *
498
Phone 499
Connecting a phone to the car via Bluetooth for the first time 500
Connecting a phone to the car viaBluetooth automatically 502
Connecting a phone to the car viaBluetooth manually 502
Disconnecting a Bluetooth-con-nected phone 502
Switch between phones con-nected via Bluetooth 503
Disconnecting Bluetooth-con-nected devices 503
Handling phone calls 503
Handling text messages 504
Text message settings 505
Managing the phone book 506
Phone settings 506
Settings for Bluetooth devices 507
Wireless phone charger *
508
Using the wireless phone charger *
508
Certificate for wireless charger 510
Internet-connected vehicle *
514

Connecting the vehicle to the Internet via a Bluetooth-connectedphone 515
Connecting the vehicle to theInternet via a phone (Wi-Fi) 515
Connecting the vehicle to theInternet via vehicle modem (SIM card) 516
Vehicle modem settings 517
Sharing Internet from the vehiclevia Wi-Fi hotspot (tethering) 518
No or poor Internet connection 519
Deleting Wi-Fi networks 519
Wi-Fi technology and security 520
Terms of use and data sharing 520
Activating and deactivating datasharing 521
Data sharing for services 521
Hard disk storage space 522
License agreement for audio andmedia 523
WHEELS AND TIRES
Tires
534
Tire direction of rotation 536
Tread wear indicator 537
Tire terminology 537
Tire sidewall designations 538
Uniform Tire Quality Grading 540
Checking tire pressure 541
Adjusting tire pressure 542
Recommended tire pressure 543
Tire pressure monitoring system *
543
Saving new reference values for tire inflation pressure monitoring *545
Viewing tire pressure status in thecenter display * 546
Action when warned of low tire pressure 547
Tire inflation pressure monitoring system * messages 548
Changing a wheel 548
Tool kit 550
Jack *
551
Wheel bolts 551
Spare wheel 552
Handling the spare wheel 553
Snow tires 554
Snow chains 555

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Tire sealing system556
Using the tire sealing system 557
Inflate tires with the compressor included in the tire sealing system 560
Determining the vehicle's permit-ted weight 561
LOADING, STORAGE AND PASSENGER COMPARTMENT
Passenger compartment interior
564
Tunnel console 565
Electrical outlets 566
Using the electrical outlets 567
Using the glove compartment 568
Sun visors 569
Cargo compartment 569
Loading recommendations 570
Roof loads and load carriers 571
Grocery bag holders 571
Load anchoring eyelets 572
Rear seat ski hatch 573
Installing and removing the cargo compartment cover * 573
Operating the cargo compartmentcover * 574
Installing and removing the steelcargo grid * 576
Installing and removing the cargo net *
577
MAINTENANCE AND SERVICE
Volvo's service program
582
Data transfer between vehicle and workshop over Wi-Fi 584
Download Center 585
Handling system updates viaDownload Center 585
Vehicle status 586
Scheduling service and repairs 587
Sending vehicle information to theworkshop 588
Hoisting the vehicle 589
Climate control system service 592
Replacing a windshield with head- up display * 592
Opening and closing the hood 592
Engine compartment overview 594
Engine oil 595
Checking and filling engine oil 596
Coolant 597
Refilling coolant 598
Starter battery 600
Support battery 602
Battery symbols 604
Battery recycling 604
Fuses and fuseboxes 605
Replacing fuses 605

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Fuses in the engine compartment607
Fuses under the glove compartment 612
Fuses in the cargo compartment 618
Replacing bulbs 623
Removing the plastic cover to replace bulbs 624
Location of exterior lights 624
Replacing the low beam headlightbulbs 625
Replacing the high beam headlightbulbs 626
Replacing daytime running lights/front parking light bulbs 626
Replacing front turn signal bulbs 627
Bulb specifications 628
Cleaning the interior 628
Cleaning the center display 629
Cleaning the head-up display * and
instrument panel 630
Cleaning fabric upholstery andceiling liner 630
Cleaning the seat belt 631
Cleaning textile floor and inlay mats 632
Cleaning leather upholstery *
632
Cleaning the leather steering wheel 633
Cleaning interior plastic, metal andwood surfaces 634

Cleaning the exterior
634
Polishing and waxing 635
Hand washing 636
Automatic car washes 637
High-pressure washing 638
Cleaning the wiper blades 639
Cleaning exterior plastic, rubber and trim components 639
Cleaning rims 640
Corrosion protection 641
Paintwork 641
Touching up minor paint damage 642
Color codes 643
Changing rear window wipers 643
Replacing windshield wiper blades 644
Putting the wiper blades in serviceposition 645
Filling washer fluid 646
SPECIFICATIONS
Type designations650
Dimensions 653
Weights 655
Towing capacity and tongue weight 656
Engine specifications 657
Engine oil specifications 658
Transmission fluid specifications 658
Brake fluid specifications 659
Fuel tank volume 659
Air conditioning specifications 659
Approved tire pressure 661

OWNER'S INFORMATION
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CAUTION
The driver is always responsible for operat- ing the vehicle in a safe manner and adher-ing to all applicable laws and regulations. Itis also important that the vehicle is oper-ated, maintained and serviced according toVolvo's recommendations provided in theowner's information. If the information in the center display dif- fers from the printed information, the prin-ted information always takes precedence.
NOTE
Changing languages in the center display could mean that certain owner's informa-tion will not comply with national or locallaws and regulations. Do not change to alanguage you do not speak well, as it canbe difficult to find your way back throughthe menu.
Related information
Owner's Manual in the center display (p. 17)
Owner's manual in mobile devices(p. 20)
Volvo Cars support site (p. 21)
Using the Owner's Manual (p. 21)
Owner's Manual in the center display
A digital version of the Owner's Manual is available in the vehicle's center display 2
.
The digital Owner's Manual can be accessed from Top view and in certain cases, the con-textual Owner's Manual can also be accessedfrom Top view.
NOTE
The digital Owner's Manual is not available during driving.
OWNER'S MANUAL
Top view with button for Owner's Manual.
To open the Owner's Manual, pull down Top view in the center display and tap Owner's
manual.
The information in the Owner's Manual can be accessed directly via the Owner's Manualstart page or via its Top menu.
2 Available in most markets.

OWNER'S INFORMATION
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* Option/accessory.21
Volvo Cars support site
Volvo Cars' website and support site contain additional information about your vehicle.
Online supportGo to volvocars.com/support to visit the site. The support site is available in most markets. The site contains support for e.g. Internet- based services and functions, Volvo On Call, the navigation system * and apps. Videos and
step-by-step instructions explain various pro- cedures, such as how to connect the vehicleto the Internet via a cellular phone.
Downloadable information
Maps
For vehicles equipped with Sensus Navigation maps can be downloaded from the supportsite.
Mobile apps
Beginning with model year 2014, the Owner's Manual is available as an app for certain Volvomodels. The Volvo On Call app can also bedownloaded from the support site.
Owner's manuals in PDF format
Owner's Manuals are available for download- ing in PDF format. Select the vehicle modeland year to download the desired manual.
ContactContact information for customer support andyour nearest Volvo retailer are available on thesupport site.
Related information
Contacting Volvo (p. 26)
Volvo ID (p. 26)
Using the Owner's Manual
To get to know your new vehicle, read the Owner's Manual before driving it for the firsttime.
Reading your Owner's Manual is a way to familiarize yourself with new features andfunctions, get advice on how to handle yourvehicle in different situations, and to learn howto take advantage of everything your Volvo hasto offer. Pay particular attention to the safetywarnings provided in the Owner's Manual. The intention of this owner's information is to explain all of the possible features, functions,options and accessories included in a Volvovehicle. It is not intended as an indication orguarantee that all of these features, functionsand options are included in every vehicle.Some terminology used may not exactlymatch terminology used in sales, marketingand advertising materials. Volvo continuously works to develop and improve our products. Modifications can meanthat information, descriptions and illustrationsin the Owner's Manual differ from the equip-ment in the vehicle. We reserve the right tomake changes without prior notice. Do not remove this manual from the vehicle. If a problem should occur, you will not have thenecessary information on where and how toget professional assistance. © Volvo Car Corporation

YOUR VOLVO
26
Contacting VolvoUse the following contact information if you would like to get in touch with Volvo in theUnited States or Canada.
In the USA: Volvo Car USA, LLCCustomer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552volvocars.com/us In Canada: Volvo Car Canada Ltd.Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255volvocars.com/ca
Volvo ID Volvo ID is a personal ID that gives you access to a range of services using a singleusername and password.
NOTE
The available services can vary over time and depend on equipment level and mar-ket.
Examples of services: Volvo On Call-app - check your vehicle using your phone. You can check fuellevel, find the nearest gas station and lockthe vehicle remotely.
Send to Car – send addresses from onlinemap services directly to the vehicle.
Send a request for service and repairsdirectly from the vehicle. The booking willthen be completed via email.
NOTE
If the username/password for a service (e.g. Volvo On Call) is changed, the changewill also automatically be applied to otherservices.
The creation of a Volvo ID is initiated through the Volvo On Call app or from the vehicle and then completed by email. When a Volvo ID is registered in the vehicle,additional services are available. MultipleVolvo IDs can be used for the same vehicle,and multiple vehicles can be linked to thesame Volvo ID.
Related information

Creating and registering a Volvo ID(p. 27)
Scheduling service and repairs (p. 587)

YOUR VOLVO
* Option/accessory.27
Creating and registering a Volvo ID
A Volvo ID can be created in two ways. If your Volvo ID was created with the Volvo On Callapp, the Volvo IDmust also be registered tothe vehicle to enable access to the Volvo IDservices.
Creating a Volvo ID with the Volvo ID app
1. Download the Volvo ID app fromDownload Center in the center display's
App view.
2. Start the app and register a personal email address.
3. Follow the instructions that will be sent automatically to this email address.
> A Volvo ID has now been created and isautomatically registered to the vehicle. The Volvo ID services can now be used.
Creating a Volvo ID using the Volvo On Call
app 1
1. Download the latest version of the Volvo
On Call app to your phone 2
.
2. Choose to create a Volvo ID.
3. The website for creating a Volvo ID will open. Fill in the requested information.
4. Check the box to accept the terms and conditions. 5. Press the button to create your Volvo ID.
6. An email will be sent to the address you
have provided. Click on the link in the email to activate your Volvo ID.
> Your Volvo ID is now ready to be used.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo On Call app, follow these steps to register theID to the vehicle:
1. If you have not already done so, download
the Volvo ID app from
Download Centerin the center display's App view.
NOTE
To download apps the vehicle must be connected to the internet.
2. Start the app and enter your Volvo ID/email address.
3. Follow the instructions that will be auto- matically sent to the email address con- nected to your Volvo ID.
> Your Volvo ID has now been registeredto the vehicle. The Volvo ID services can now be used.
Related information
Volvo ID (p. 26)
Download apps (p. 465)
Handling system updates via DownloadCenter (p. 585)
Internet-connected vehicle
* (p. 514)
1
Vehicles with Volvo On Call.2 Can be downloaded from e.g. the Apple App Store or Google Play.

YOUR VOLVO
* Option/accessory.
28
Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its customers. As a natural part of this commit-ment, we care about the environment inwhich we all live. Concern for the environ-ment means an everyday involvement inreducing our environmental impact.
Volvo's environmental activities are based on a holistic view, which means we consider theoverall environmental impact of a productthroughout its complete life cycle. In this con-text, design, production, product use, andrecycling are all important considerations. Inproduction, Volvo has partly or completelyphased out several chemicals including CFCs,lead chromates, asbestos, and cadmium; andreduced the number of chemicals used in ourplants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converterwith a Lambda sond, now called the heatedoxygen sensor, in 1976. The current version ofthis highly efficient system reduces emissionsof harmful substances (CO, HC, NOx) from theexhaust pipe by approximately 95 - 99% andthe search to eliminate the remaining emis-sions continues. Volvo is the only automobilemanufacturer to offer CFC-free retrofit kits forthe air conditioning system of all models as farback as the 1975 model 240. Advanced elec-tronic engine controls and cleaner fuels arebringing us closer to our goal. In addition to continuous environmental refinement of con-ventional gasoline-powered internal combus-tion engines, Volvo is actively looking atadvanced technology alternative-fuel vehicles. When you drive a Volvo, you become our part- ner in the work to lessen the vehicle's impacton the environment. To reduce your vehicle'senvironmental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel econ-omy with improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possi-ble.
See a trained and qualified Volvo servicetechnician as soon as possible for inspec-tion if the check engine (malfunction indi-cator) light illuminates, or stays on afterthe vehicle has started.
Properly dispose of any vehicle-relatedwaste such as used motor oil, used batter-ies, brake pads, etc.
When cleaning your vehicle, please usegenuine Volvo car care products. All Volvocar care products are formulated to beenvironmentally friendly.
Related information
Economical driving (p. 435)
Starting and stopping preconditioning
*
(p. 234)
The Owner's Manual and the environment(p. 23)
Air quality (p. 209)

YOUR VOLVO
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Software Updates
So that you as a Volvo customer shall have the best possible experience from your car,Volvo is continuously developing the systemsin the cars and the services that you areoffered.
The software in your Volvo will be updated to the latest version when the vehicle is servicedat an authorized Volvo retailer. With the latestsoftware update, you can take advantage ofavailable improvements, including those thatcame with previous software updates. For more information on available updates and answers to frequently asked questions, visitvolvocars.com/support.
NOTE
Functionality after updating may vary depending on market, model, model yearand options.
Related information
Sensus - connection and entertainment (p. 30)
Handling system updates via DownloadCenter (p. 585)
Data recording As part of Volvo's commitment to safety and quality, certain information is recorded regar-ding vehicle operation, functionality and inci-dents.
US market only:
EDR
This vehicle is equipped with an "Event Data Recorder" (EDR). The main purpose of an EDRis to record, in certain crash or near crash-likesituations, such as an air bag deployment orhitting a road obstacle, data that will assist inunderstanding how a vehicle's systemsperformed. The EDR is designed to recorddata related to vehicle dynamics and safetysystems for a short period of time, typically 30seconds or less. The EDR in this vehicle isdesigned to record such data as:
How various systems in your vehicle wereoperating;
Whether or not the driver and passengersafety belts were buckled/fastened;
How far (if at all) the driver wasdepressing the accelerator and/or brakepedal; and,
How fast the vehicle was traveling.
These data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur. NOTE: EDR dataare recorded by your vehicle only if a non- trivial crash situation occurs; no data arerecorded by the EDR under normal drivingconditions and no personal data (e.g., name,gender, age, and crash location) are recorded.However, other parties, such as lawenforcement, could combine the EDR datawith the type of personally identifying dataroutinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to thevehicle or the EDR is needed. In addition tothe vehicle manufacturer, other parties, suchas law enforcement, that have the specialequipment, can read the information if theyhave access to the vehicle or the EDR.
ASDR
This vehicle is equipped with an Active Safety Data Recorder (ASDR). This data recorder canrecord information related to the usage of thecar, functional errors and active safetyactuations (e.g. auto brake). The informationsaved is used by technicians for service andmaintenance to diagnose and repair possiblefaults that has occurred in the vehicle and tofulfil certain legal requirements. The registereddata can also, in congregated form, be usedfor research- and product development –purposes to continuously improve the safetyand quality of Volvo Cars. For moreinformation contact your local Volvo retailer.