service schedule VOLVO XC60 2018 Owner´s Manual

YOUR VOLVO
26
Contacting Volvo
Use the following contact information if you would like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA: Volvo Car USA, LLC Customer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Car Canada Ltd. Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo ID
A Volvo ID gives you access to a wide range of personalized Volvo services 1
online.
A Volvo ID can be created from the vehicle or the Volvo On Call app 2
. To access certain functions
and services, the vehicle must be registered to a personal Volvo ID. Registering a Volvo ID to thevehicle gives you access to a wide range of Volvo services directly from the vehicle. Examples of services:
• Volvo On Call - Volvo ID is used to log in to the Volvo On Call app.
• Send to Car - Send an address from anonline map service directly to the vehicle.
• Book service and repairs - Register your pre-ferred workshop/retailer on volvocars.com toschedule service directly from the vehicle.
Advantages of having a Volvo ID
•Only one username and password are nee-ded to access online services (i.e. you onlyneed to remember one username and onepassword).
• If you change your username or password forone service (e.g. Volvo On Call), it will also be automatically changed for the other services.
Related information
•Creating and registering a Volvo ID (p. 27)
• Scheduling service and repairs (p. 576)
1
The services available may vary over time and depending on equipment level and market.
2 For Volvo On Call users.

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YOUR VOLVO
* Option/accessory.
28 goal. In addition to continuous environmental refinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles. When you drive a Volvo, you become our partner in the work to lessen the vehicle's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
• Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever possible.
• See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
• Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
• When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Related information
•Economical driving (p. 432)
• The Owner's Manual and the environment(p. 23)
• Air quality (p. 203)
IntelliSafe - driver support
IntelliSafe is Volvo Cars' philosophy regarding vehicle safety. IntelliSafe consists of a number ofsystems, both standard and optional, that aredesigned to help make driving safer, preventaccidents and protect passengers and otherroad users.
SupportIntelliSafe includes driver support functions such as Adaptive cruise control * which helps the driver
to maintain an even speed combined with a pre- selected time interval to the vehicle ahead. Pilot Assist 4
helps the driver keep the vehicle in
the current traffic lane by providing steering assistance and maintaining an even speed and aset time interval to the vehicle ahead. Park Assist Pilot * helps the driver pull into and
out of parking spaces. Other examples of systems that can help the driver are the Active main beam, Cross Traffic Alert (CTA) * and Blind Spot Information (BLIS) *
systems.
PreventionCity Safety is a function intended to help prevent accidents. The function can help prevent or miti-gate a collision with pedestrians, cyclists, largeanimals or other vehicles. Light, sound and pulsa-tions in the brake pedal are provided to alert of a
4 Depending on market, this function can be either standard or optional.

CLIMATE CONTROL
* Option/accessory.205
•
Clean Zone Interior Package
* (p. 204)
• Passenger compartment air filter (p. 205)
Activating and deactivating the air
quality sensor
*
The air quality sensor is part of the fully automa- ted Interior Air Quality System (IAQS).
The air quality sensor can be switched on or off. 1. Tap
Settings in the Top view in the center
display.
2. Tap
Climate.
3. Select
Air Quality Sensor to activate/deac-
tivate the air quality sensor.
Related information
• Interior Air Quality System
* (p. 204)
Passenger compartment air filter
All air entering the passenger compartment through the climate control system intake is fil-tered.
Replacing the passenger compartment filter
To maintain the high performance of the climate control system, the filter must be replaced regu-larly. Follow Volvo's service schedule for recom-mended replacement intervals. When driving inareas with a lot of smog, dust, etc., the filter mayneed to be changed more frequently.
NOTE
There are two types of passenger compart- ment filters. Make sure that the correct filteris installed.
Related information
• Air quality (p. 203)
• Clean Zone
* (p. 203)
• Clean Zone Interior Package
* (p. 204)
• Interior Air Quality System
* (p. 204)

STARTING AND DRIVING
}}
405
Braking on salted roads When driving on salted roads, a layer of salt may form on the brake discs and brake pads.
This could increase stopping distance. Maintain an extra large safety distance to the vehicleahead. Make sure to also:
• Apply the brakes from time to time to helpremove salt. Make sure braking does notpose a risk to any other road users.
• Gently apply the brakes when you have fin-ished driving and before driving again.
Related information
• Brakes (p. 403)
• Braking on wet roads (p. 404)
Maintenance of the brake system
Regularly check the brake system components for wear.
To keep the vehicle as safe and reliable as possi- ble, follow the Volvo service schedule specified inthe Warranty and Maintenance Records Informa-tion booklet. New and replaced brake pads andbrake discs do not provide optimal braking effectuntil they are "broken in" by driving a few hun-dred kilometers (miles). Compensate for thereduced braking effect by applying greater pres-sure to the brake pedal. Volvo recommends onlyusing brake pads approved for your Volvo.
CAUTION
The brake system's components should be regularly checked for wear. Contact a workshop for advice on how to do this or let a workshop perform the inspection- an authorized Volvo workshop is recom-mended.
Related information
• Brakes (p. 403)
Parking brake The parking brake helps keep the vehicle sta- tionary by mechanically locking two wheels.
The parking brake controls are located in the tunnel console between the seats.
When the electric parking brake is being applied, a faint sound can be heard from the brake's elec-tric motor. This sound can also be heard duringthe automatic function check of the parkingbrake. If the vehicle is stationary when the parking brake is applied, it will only be applied to the rearwheels. If it is applied while the vehicle is moving,the normal brakes will be used on all four wheels.Braking will be transferred to only the rearwheels when the vehicle is almost stopped.

AUDIO, MEDIA AND INTERNET
* Option/accessory.479
4. Tap one of the divisions to display:
•
In progress: play-by-play information
about a match/game/tournament cur- rently in progress. Continue tapping todisplay. In the detailed view, you can alsoselect a radio station that is currentlybroadcasting an ongoing sporting event
•
Headlines for MLB: Tap to display brief
headline information
•
Scheduled: schedules for coming
matches, games, etc.
•
Scores: match/game results
The same principle applies to all sports.
Related information
• SiriusXM Travel Link ®
* (p. 474)
• SiriusXM Travel Link ®
* - Notifications
(p. 476)
• SiriusXM Travel Link ®
* - Fuel (p. 477)
• SiriusXM Travel Link ®
* - Weather (p. 475)
Media player
The media player can play audio from the CD player * and from external audio sources con-
nected via USB port or Bluetooth. It can also play video format via the USB port.
When the vehicle is connected to the Internet, it is also possible to listen to web radio, audiobooks and to access music services via apps.
The media player is controlled from the center display. Severalfunctions can also be con-trolled using voice commandsor the right-side steering wheelkeypad.
The radio, which is also handled by the media player, is described in a separate section.
Related information
• Playing media (p. 480)
• Controlling and changing media (p. 481)
• Media searches (p. 482)
• Apps (p. 459)
• Radio (p. 462)
• CD player
* (p. 483)
• Video (p. 484)
• Streaming media via Bluetooth ®
(p. 485)
• Playing media via the USB port (p. 486)
• Internet-connected vehicle
* (p. 501)

MAINTENANCE AND SERVICE
572
Volvo's service program
To keep the vehicle as safe and reliable as pos- sible, follow the Volvo service schedule speci-fied in the Warranty and Maintenance RecordsInformation booklet.
Volvo recommends having an authorized Volvo workshop perform service and maintenance.Volvo workshops have the staff, service literatureand special tools to guarantee the highest qualityof service.
CAUTION
To ensure the Volvo warranty is not invalida- ted, check and follow the Service and War-ranty Booklet.
IntroductionThe maintenance services contain several checks that require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manu- facturers to furnish written instructions to the ulti-mate purchaser to assure the proper servicingand function of the components that controlemissions. These services, which are listed in the"Warranty and Service Records Information" booklet, are not covered by the warranty. You willbe required to pay for labor and material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordance withVolvo specifications. The maintenance proce-dures outlined in the Warranty and ServiceRecords Information booklet, many of which willpositively affect your vehicle's emissions, shouldbe performed as indicated. It is recommendedthat receipts for vehicle emission maintenance beretained in case questions arise concerningmaintenance. Inspection and maintenance shouldalso be performed anytime a malfunction isobserved or suspected.
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Canadian regulations, the following list of warranties is pro-vided.
• New Vehicle Limited Warranty
• Parts and Accessories Limited Warranty
• Corrosion Protection Limited Warranty
• Seat Belt and Supplemental Restraint Sys-tems Limited Warranty
• Emission Design and Defect Warranty
• Emission Performance Warranty
These are federal warranties. Other warrantiesare provided as required by state/provincial law.Refer to your separate Warranty and Service Records Information booklet for detailed informa-tion concerning each of the warranties.
Periodic maintenance helps minimize
emissions
NOTE
•
Refer to your Service and Warranty Book- let for a comprehensive service and main-tenance schedule up to 240,000 km(150,000 miles). This program containsinspections and services necessary forthe proper function of your vehicle andincludes components that affect vehicleemissions.
• The Warranty and Service Records Infor-mation booklet also contains detailedinformation concerning the warrantiesthat apply to your vehicle.
On-board Diagnostic SystemOBD II is part of your vehicle's computerized engine management system. It stores diagnosticinformation about your vehicle's emission con-trols. It can light the Check Engine light (MIL) if itdetects an emission control "fault." A "fault" is acomponent or system that is not performingwithin an expected range. A fault may be perma-nent or temporary. OBD II will store a messageabout any fault.

MAINTENANCE AND SERVICE
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573
Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons:
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit - or was lit but went out without service, have your vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.

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MAINTENANCE AND SERVICE
* Option/accessory.
576
Canceling software download
–Tap the checkbox in the activity indicator that replaced the Install button when the down-
load began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic background searching for softwareupdates is activated as the default factory setting,but the function can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
• Download Center (p. 575)
• Internet-connected vehicle
* (p. 501)
• Navigating in the center display's views (p. 113)
Vehicle status
The vehicle's general status can be displayed in the center display along with the option to schedule service 3
.
The Car status app is started
from the center display's App view and has four tabs:
•Messages - status messages
•
Status - engine oil level check
•
TPMS - tire inflation pressure check
•
Appointments - appointment information
and vehicle information 3
.
Related information
• Handling messages saved from the instru- ment panel (p. 105)
• Checking and filling engine oil (p. 584)
• Tire pressure monitoring system
* (p. 531)
• Scheduling service and repairs (p. 576)
• Sending vehicle information to the workshop(p. 578)
• Navigating in the center display's views(p. 113)
Scheduling service and repairs4
This service offers a convenient way to schedule service and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo IDto the vehicle.
• To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
• To send and receive appointment informa-tion, the vehicle must be connected to the Internet 5
.
Book serviceWhen you schedule service from your vehicle, theinformation is sent via your Internet connection 5
.
Submit an appointment request whenever you need service or when a message regarding theneed for service or repairs has been displayed in
3 Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
* Option/accessory.
578
Sending vehicle information to the
workshop8
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1. Open the Car status app from App view in
the center display.
2. Tap the
Appointments button.
3. Tap the
Send vehicle data button.
> A message confirming that vehicle-related information has been sent will appear at the top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator. Information is sent via the vehicle's Inter- net connection 9
. Vehicle information can be accessed by any retailer if they are provided with your vehicle iden- tification number (VIN
10
).
Vehicle information contentsThe most recently saved vehicle-related informa- tion will be sent (the last time the vehicle wasturned on). This includes information regarding:
• service requirements
• time since last service was performed
• function status
• fluid levels
• mileage (odometer reading)
• Vehicle Identification Number (VIN 10
)
• software version
• diagnostic information.
Related information
•Scheduling service and repairs (p. 576)
• Vehicle status (p. 576)
• Navigating in the center display's views(p. 113)
• Internet-connected vehicle
* (p. 501)
8
Certain markets only.
9 There may be a charge for transmitting data over the Internet, depending on your service plan.
10 Vehicle Identification Number.

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MAINTENANCE AND SERVICE
584If the engine oil is not checked regularly and the level becomes low, this could cause seriousengine damage.
CAUTION
To satisfy the requirements for the engine's service intervals, all engines are factory-filledwith a specially adapted synthetic engine oil.Great care has been put into the choice of oil,with consideration given to service life, starta-bility, fuel consumption and environmentalimpact. For the recommended service intervals to apply, an approved engine oil must be used.Only use the prescribed oil grade to top off orchange the oil. Otherwise, there is a risk ofthe vehicle's service life, startability, fuel con-sumption and environmental impact beingaffected. Failure to use engine oil of the prescribed grade and viscosity could cause damage toengine-related components. Volvo Car Corpo-ration disclaims warranty liability for such typeof damage. Volvo recommends entrusting oil changes to an authorized Volvo workshop.
Volvo uses different systems to warn if the oil level is too low/high or the oil pressure is low. Onengine variants with an oil pressure sensor, a
warning symbol is displayed in the instrument panel when oil pressure is low
. On engine
variants with an oil level sensor, the
warn-
ing symbol in the instrument panel and display messages are used to alert the driver. Someengine variants have both systems. Contact aVolvo retailer for more information. Change the engine oil and oil filter according to the schedule specified in the Warranty and Main-tenance Records Information booklet. Oils of ahigher grade than that specified may be used. Ifthe vehicle is driven in adverse conditions, Volvorecommends using an oil with a higher gradethan that specified.
Related information
• Checking and filling engine oil (p. 584)
• Engine oil specifications (p. 638)
Checking and filling engine oil
The engine oil level is monitored by an electronic oil level sensor.