service schedule VOLVO XC60 TWIN ENGINE 2019 Owners Manual
[x] Cancel search | Manufacturer: VOLVO, Model Year: 2019, Model line: XC60 TWIN ENGINE, Model: VOLVO XC60 TWIN ENGINE 2019Pages: 695, PDF Size: 14.96 MB
Page 28 of 695
YOUR VOLVO
26
Contacting Volvo
Use the following contact information if youwould like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
P.O. Box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca
Volvo ID
Volvo ID is a personal ID that gives you accessto a range of services using a single usernameand password.
Examples of services:
Volvo On Call-app - check your vehicle usingyour phone. You can check fuel level, find thenearest gas station and lock the vehicleremotely.
Send to Car – send addresses from onlinemap services directly to the vehicle.
Book service and repairs – register your pre-ferred workshop/retailer on volvocars.com toschedule service directly from the vehicle.
NOTE
If the username/password for a service (e.g.Volvo On Call) is changed, the change willalso automatically be applied to other serv-ices.
A Volvo ID can be created from the vehicle or theVolvo On Call app.
When a Volvo ID is registered in the vehicle, addi-tional services are available.
Related information
Creating and registering a Volvo ID (p. 26)
Scheduling service and repairs (p. 613)
Creating and registering a Volvo ID
A Volvo ID can be created in two ways. If yourVolvo ID was created with the Volvo On Callapp, the Volvo IDmust also be registered to thevehicle to enable access to the Volvo ID serv-ices.
Creating a Volvo ID with the Volvo ID app
1.Download the Volvo ID app from DownloadCenter in the center display's App view.
2.Start the app and register a personal emailaddress.
3. Follow the instructions that will be sent auto-matically to this email address.
> A Volvo ID has now been created and isautomatically registered to the vehicle.The Volvo ID services can now be used.
Page 30 of 695
||
YOUR VOLVO
* Option/accessory.28
goal. In addition to continuous environmentalrefinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles.
When you drive a Volvo, you become our partnerin the work to lessen the vehicle's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possible.
See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Twin Engine vehicles
If possible, precondition the vehicle with thecharging cable before driving.
If preconditioning is not possible in coldweather, use the seat and steering wheelheating primarily. Avoid heating the entirepassenger compartment, which reduces thehybrid battery's charge level.
Choose the Pure drive mode to help mini-mize electric power consumption.
In hilly terrain, put the gear selector in modeB to utilize the electric motor's braking func-tion when the accelerator pedal is released.This helps charge the hybrid battery.
Related information
Economical driving (p. 463)
Starting and stopping preconditioning(p. 226)
The Owner's Manual and the environment(p. 24)
Air quality (p. 202)
IntelliSafe - driver support
IntelliSafe is Volvo Cars' philosophy regardingvehicle safety. IntelliSafe consists of a number ofsystems, both standard and optional, that aredesigned to help make driving safer, preventaccidents and protect passengers and otherroad users.
Support
IntelliSafe includes driver support functions suchas Adaptive cruise control* which helps the driverto maintain an even speed combined with a pre-selected time interval to the vehicle ahead.
Pilot Assist2 helps the driver keep the vehicle inthe current traffic lane by providing steeringassistance and maintaining an even speed and aset time interval to the vehicle ahead.
Park Assist Pilot* helps the driver pull into andout of parking spaces.
Other examples of systems that can help thedriver are the Active main beam, Cross TrafficAlert (CTA)* and Blind Spot Information (BLIS)*systems.
Prevention
City Safety is a function intended to help preventaccidents. The function can help prevent or miti-gate a collision with pedestrians, cyclists, largeanimals or other vehicles. Light, sound and pulsa-tions in the brake pedal are provided to alert of a
2Depending on market, this function can be either standard or optional.
Page 207 of 695
CLIMATE CONTROL
}}
* Option/accessory.205
Activating and deactivating the air
quality sensor*
The air quality sensor is part of the fully automa-ted Interior Air Quality System (IAQS).
The air quality sensor can be switched on or off.
1.Tap Settings in the Top view in the centerdisplay.
2.Tap Climate.
3.Select Air Quality Sensor to activate/deac-tivate the air quality sensor.
Related information
Interior Air Quality System* (p. 204)
Passenger compartment air filter
All air entering the passenger compartmentthrough the climate control system intake is fil-tered.
Replacing the passenger compartment
filter
To maintain the high performance of the climatecontrol system, the filter must be replaced regu-larly. Follow Volvo's service schedule for recom-mended replacement intervals. When driving inareas with a lot of smog, dust, etc., the filter mayneed to be changed more frequently.
NOTE
There are two types of passenger compart-ment filters. Make sure that the correct filteris installed.
Related information
Air quality (p. 202)
Clean Zone* (p. 203)
Clean Zone Interior Package* (p. 204)
Interior Air Quality System* (p. 204)
Air distribution
The climate system distributes incoming airthrough a number of vents in the passengercompartment.
Automatic and manual air distribution
When the auto-climate feature is on, air distribu-tion is regulated automatically. Air distribution canalso be controlled manually.
Adjustable air vents
Certain air vents in the vehicle are adjustable,which means they can be opened/closed and thedirection of the air flow from the vent can beadjusted.
Location of adjustable air vents in the passenger com-partment.
Four vents on the dashboard and one oneach of the pillars between the front and reardoors.
Page 440 of 695
STARTING AND DRIVING
438
Maintenance of the brake system
Regularly check the brake system componentsfor wear.
To keep the vehicle as safe and reliable as possi-ble, follow the Volvo service schedule specified inthe Warranty and Maintenance Records Informa-tion booklet. New and replaced brake pads andbrake discs do not provide optimal braking effectuntil they are "broken in" by driving a few hun-dred kilometers (miles). Compensate for thereduced braking effect by applying greater pres-sure to the brake pedal. Volvo recommends onlyusing brake pads approved for your Volvo.
CAUTION
The brake system's components should beregularly checked for wear.
Contact a workshop for advice on how to dothis or let a workshop perform the inspection- an authorized Volvo workshop is recom-mended.
Related information
Brakes (p. 435)
Parking brake
The parking brake helps keep the vehicle sta-tionary by mechanically locking two wheels.
The parking brake controls are located in the tunnelconsole between the seats.
When the electric parking brake is being applied,a faint sound can be heard from the brake's elec-tric motor. This sound can also be heard duringthe automatic function check of the parkingbrake.
If the vehicle is stationary when the parking brakeis applied, it will only be applied to the rearwheels. If it is applied while the vehicle is moving,the normal brakes will be used on all four wheels.Braking will be transferred to only the rearwheels when the vehicle is almost stopped.
Related information
Activating and deactivating the parking brake(p. 439)
Parking on a hill (p. 440)
Parking brake malfunction (p. 441)
Auto-hold brakes (p. 442)
Page 515 of 695
AUDIO, MEDIA AND INTERNET
* Option/accessory.513
2. Tap a brand to display a list of service sta-tions affiliated with that brand (BP, Exxon,etc.).
3. Tap the name of a service station to displaymore detailed information.
In addition to the Select fuel type button at thebottom of the screen, tap the Sort button toarrange the list according to Nearest orCheapest/Recommended. Tap Done toreturn to the previous screen.
Related information
SiriusXM Travel Link®* (p. 508)
SiriusXM Travel Link®* - Notifications(p. 511)
SiriusXM Travel Link®* - Sports (p. 513)
SiriusXM Travel Link®* - Weather (p. 510)
SiriusXM Travel Link®* - Sports
This SiriusXM Travel Link service provides infor-mation about sporting events, tournaments,teams, leagues, etc.
From the SiriusXM Travel Link home screen, todisplay sports information:
–Tap the Sports button to display the mainsports screen.
A number of sports categories will be listed(Football, Baseball, Basketball, etc.)
Tap a sport to select a league in that sport (NFL,MLB, etc.) or a sport organization (PGA, LPGA,etc.).
The following is an example of the result oftapping Baseball:
1.MLB (Major League Baseball) will be dis-played.
2. Tap MLB to display the two leagues in MajorLeague Baseball (American League orNational League).
3. Tap one of the league names to display thedivisions in the league.
4. Tap one of the divisions to display:
In progress: play-by-play informationabout a match/game/tournament cur-rently in progress. Continue tapping todisplay. In the detailed view, you can alsoselect a radio station that is currentlybroadcasting an ongoing sporting event
Headlines for MLB: Tap to display briefheadline information
Scheduled: schedules for comingmatches, games, etc.
Scores: match/game results
The same principle applies to all sports.
Related information
SiriusXM Travel Link®* (p. 508)
SiriusXM Travel Link®* - Notifications(p. 511)
SiriusXM Travel Link®* - Fuel (p. 512)
SiriusXM Travel Link®* - Weather (p. 510)
Page 610 of 695
MAINTENANCE AND SERVICE
608
Volvo's service program
To keep the vehicle as safe and reliable as pos-sible, follow the Volvo service schedule speci-fied in the Warranty and Maintenance RecordsInformation booklet.
WARNING
California Proposition 65
Operating, servicing and maintaining a pas-senger vehicle can expose you to chemicalsincluding engine exhaust, carbon monoxide,phthalates, and lead, which are known to theState of California to cause cancer and birthdefects or other reproductive harm. To mini-mize exposure, avoid breathing exhaust, donot idle the engine except as necessary, serv-ice your vehicle in a well ventilated area andwear gloves or wash your hands frequentlywhen servicing your vehicle. For more infor-mation go to www.P65Warnings.ca.gov/passenger-vehicle.
Volvo recommends having an authorized Volvoworkshop perform service and maintenance.Volvo workshops have the staff, service literatureand special tools to guarantee the highest qualityof service.
CAUTION
To ensure the Volvo warranty is not invalida-ted, check and follow the Service and War-ranty Booklet.
Service and repairs
Service the vehicle regularly. Follow Volvo's rec-ommended service intervals.
Detailed inspection and repairs may only be per-formed by an authorized workshop.
WARNING
Do not make any repairs on this vehicle your-self. Electrical cables and/or components thathave come loose may only be corrected by anauthorized workshop – an authorized Volvoworkshop is recommended.
Introduction
The maintenance services contain several checksthat require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manu-facturers to furnish written instructions to the ulti-mate purchaser to assure the proper servicingand function of the components that controlemissions. These services, which are listed in the"Warranty and Service Records Information"booklet, are not covered by the warranty. You willbe required to pay for labor and material used.
Maintenance
Your Volvo passed several major inspectionsbefore it was delivered to you, in accordance withVolvo specifications. The maintenance proce-dures outlined in the Warranty and ServiceRecords Information booklet, many of which willpositively affect your vehicle's emissions, shouldbe performed as indicated. It is recommendedthat receipts for vehicle emission maintenance beretained in case questions arise concerningmaintenance. Inspection and maintenance shouldalso be performed anytime a malfunction isobserved or suspected.
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Canadianregulations, the following list of warranties is pro-vided.
New Vehicle Limited Warranty
Parts and Accessories Limited Warranty
Corrosion Protection Limited Warranty
Seat Belt and Supplemental Restraint Sys-tems Limited Warranty
Emission Design and Defect Warranty
Emission Performance Warranty
These are federal warranties; other warranties areprovided as required by state/provincial law.Refer to your separate Warranty and ServiceRecords Information booklet for detailed informa-tion concerning each of the warranties.
Page 611 of 695
MAINTENANCE AND SERVICE
}}
609
Periodic maintenance helps minimize
emissions
NOTE
Refer to your Service and Warranty Book-let for a comprehensive service and main-tenance schedule up to 240,000 km(150,000 miles). This program containsinspections and services necessary forthe proper function of your vehicle andincludes components that affect vehicleemissions.
The Warranty and Service Records Infor-mation booklet also contains detailedinformation concerning the warrantiesthat apply to your vehicle.
On-board Diagnostic System
OBD II is part of your vehicle's computerizedengine management system. It stores diagnosticinformation about your vehicle's emission con-trols. It can light the Check Engine light (MIL) if itdetects an emission control "fault." A "fault" is acomponent or system that is not performingwithin an expected range. A fault may be perma-nent or temporary. OBD II will store a messageabout any fault.
Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to avehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspectionfor any of the following reasons:
If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
If your Check Engine (MIL) light is lit or waslit but went out without service, have your
vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenance
Periodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet.
The following points can be carried out betweenthe normally scheduled maintenance services.
Each time the car is refueled:
Check the engine oil level.
Clean the windshield, windshield wipers,headlights, and taillights.
Page 614 of 695
||
MAINTENANCE AND SERVICE
* Option/accessory.612
NOTE
Data downloading can affect other servicessuch as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrupted.Alternatively, it may be appropriate to switchoff or cancel other services.
NOTE
An update can be interrupted when the igni-tion is switched off and the vehicle is left.
However, the update does not have to becompleted before the vehicle is left as theupdate is resumed the next time the vehicle isused.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select Install all viaSystem updates.
Updating individual system software
–Select Install to choose the software youwould like to download.
Canceling software download
–Tap the checkbox in the activity indicator thatreplaced Install when the download began.
Note that only a download can be cancelled. Aninstallation cannot be cancelled once it hasbegun.
Deactivating the background search for
software update
Automatic background searching for softwareupdates is activated as the default factory setting,but the function can be deactivated.
1.Tap Settings in the center display's Topview.
2.Tap SystemDownload Center.
3.Tap to deselect Auto Software Update.
Related information
Download Center (p. 611)
Internet-connected vehicle* (p. 537)
Navigating in the center display's views(p. 115)
Vehicle status
The vehicle's general status can be displayed inthe center display along with the option to
schedule service3.
The Car Status app is startedfrom the center display's Appview and has four tabs:
3Certain markets only.
Page 615 of 695
MAINTENANCE AND SERVICE
}}
* Option/accessory.613
Messages - status messages
Status – checking engine oil level and
AdBlue level4
TPMS - tire inflation pressure check
Appointments - appointment information
and vehicle information3.
Related information
Handling messages saved from the instru-ment panel (p. 107)
Checking and filling engine oil (p. 622)
Tire pressure monitoring system* (p. 565)
Scheduling service and repairs (p. 613)
Sending vehicle information to the workshop(p. 614)
Navigating in the center display's views(p. 115)
Scheduling service and repairs5
This service offers a convenient way to scheduleservice and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases ifthe vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
Create a Volvo ID and register it to the vehi-cle.
To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
To send and receive appointment informa-tion, the vehicle must be connected to the
Internet6.
Book service
Book a service request when desired or when amessage is displayed indicating that service orrepairs are needed.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Request appointment.
4.Check that your Volvo ID is correct.
5.Make sure your preferred Workshop is cor-rect.
6.In the Tap to write information to theworkshop field, you can provide details onwhat you would like performed during thevisit or other important information to yourworkshop.
4AdBlue Diesel models only.3Certain markets only.5Certain markets only.6There may be a charge for transmitting data over the Internet, depending on your service plan.
Page 616 of 695
||
MAINTENANCE AND SERVICE
* Option/accessory.614
7.Tap Send appointment request.
>You will receive an appointment sugges-
tion by email within a couple of days7.
You will also receive the same messagevia email and when you log in towww.volvocars.com.
On some markets, the message in theinstrument panel indicating that the vehi-cle requires service will go out once theappointment request has been sent.
8.Tap Cancel request if you would like tocancel your request.
The appointment request contains informationabout your vehicle that helps the workshop planfor your visit.
The retailer will send you a digital appointmentsuggestion. Information about your retailer is alsoavailable in the vehicle so that you can contactyour workshop at any time.
Accepting an appointment suggestion
When the vehicle has received an appointmentsuggestion, a message will be displayed at thetop of the center display.
1. Tap the message.
2. To accept the suggested appointment, tapAccept. Otherwise, tap Send newproposal or Decline.
For some markets, the system reminds you whenan appointment time is approaching and the navi-
gation system8 can also guide you to the work-shop at the appointed time.
Related information
Vehicle status (p. 612)
Sending vehicle information to the workshop(p. 614)
Navigating in the center display's views(p. 115)
Volvo ID (p. 26)
Internet-connected vehicle* (p. 537)
Sending vehicle information to the
workshop9
Vehicle-related information can be sent at anytime from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Send vehicle data.
>A message confirming that vehicle-relatedinformation has been sent will appear atthe top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection10.
7Timespan may vary depending on market.8For vehicles with Sensus Navigation*.9Certain markets only.10There may be a charge for transmitting data over the Internet, depending on your service plan.