service VOLVO XC60 TWIN ENGINE 2020 Owners Manual

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OWNER'S INFORMATION
Owner's information18
Owner's Manual in the center display 19
Navigate in the Owner's Manual in the center display 20
Owner's manual in mobile devices 22
Volvo Cars support site 23
Using the Owner's Manual 23
The Owner's Manual and the envi-ronment 25
YOUR VOLVO
Contacting Volvo
28
Volvo ID 28
Creating and registering a Volvo ID 29
Drive-E ‒ purer driving pleasure
30
IntelliSafe – driver support and safety 31
Sensus - connection and enter- tainment 32
Software Updates 35
Data recording 35
Terms & Conditions for Services 37
Customer Privacy Policy 37
Important information on acces-sories and extra equipment 37
Accessory installation 38
Connecting equipment to thevehicle's data link connector 39
Technician certification 40
Viewing the Vehicle IdentificationNumber (VIN) 40
Volvo Structural Parts Statement 41
Driver distraction 41
SAFETY
Safety44
Safety during pregnancy 45
Occupant safety 45
Reporting safety defects 46
Recall information 47
Whiplash Protection System 48
Seat belts 49
Buckling and unbuckling seat belts 50
Seat belt tensioners 52
Resetting the electric seat belt tensioners * 53
Door and seat belt reminders 53
Airbags 54
Driver/passenger-side airbags 55
Occupant weight sensor 58
Side airbags 62
Inflatable curtain 62
Safety mode 63
Starting and moving the vehicle when it is in safety mode 64
Child safety 65
Child restraints 67
Infant seats 69
Convertible seats 71
Booster cushions 74
TABLE OF CONTENTS

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Connecting the vehicle to the Inter- net via a phone (Wi-Fi)517
Connecting the vehicle to the Inter-net via vehicle modem (SIM card) 518
Vehicle modem settings 519
Sharing Internet from the vehiclevia Wi-Fi hotspot (tethering) 520
No or poor Internet connection 521
Deleting Wi-Fi networks 521
Wi-Fi technology and security 522
Terms of use and data sharing 522
Activating and deactivating datasharing 523
Data sharing for services 523
Hard disk storage space 524
License agreement for audio and media 525
VOLVO ON CALL
Planning and scheduling vehicle charging with the Volvo On Call app536
WHEELS AND TIRES
Tires
538
Tire direction of rotation 540
Tread wear indicator 541
Tire terminology 541
Tire sidewall designations 542
Uniform Tire Quality Grading 544
Checking tire pressure 545
Adjusting tire pressure 546
Recommended tire pressure 547
Tire pressure monitoring system *
547
Saving a new inflation pressure in the monitoring system *549
Viewing tire pressure status in thecenter display * 550
Action when warned of low tire pressure 551
When changing wheels 552
Tool kit 552
Jack *
553
Wheel bolts 553
Removing a wheel 554
Installing a wheel 556
Spare wheel 557
Handling spare tires 558
Snow tires 559

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Snow chains560
Tire sealing system 561
Using the tire sealing system 562
Inflate tires with the compressor included in the tire sealing system 565
Determining the vehicle's permit-ted weight 566
LOADING, STORAGE AND PASSENGER COMPARTMENT
Passenger compartment interior
570
Tunnel console 571
Electrical outlets 572
Using the electrical outlets 574
Using the glove compartment 575
Sun visors 577
Cargo compartment 577
Loading recommendations 577
Roof loads and load carriers 579
Grocery bag holders 579
Load anchoring eyelets 580
Rear seat ski hatch 580
Installing and removing the cargo compartment cover * 581
Operating the cargo compartmentcover * 583
Installing and removing the steelcargo grid * 584
Installing and removing the cargo net *
586
MAINTENANCE AND SERVICE
Volvo's service program
590
Data transfer between vehicle and workshop over Wi-Fi 593
Download Center 593
Handling system updates viaDownload Center 594
Vehicle status 595
Scheduling service and repairs 595
Sending vehicle information to theworkshop 596
Hoisting the vehicle 597
Climate control system service 599
Replacing a windshield with head- up display * 599
Opening and closing the hood 599
Engine compartment overview 601
Engine oil 602
Checking and filling engine oil 603
Refilling coolant 604
Replacing bulbs 606
Start battery 607
Hybrid battery 611
Battery symbols 612
Battery recycling 612
Fuses and fuseboxes 613
Replacing fuses 613

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Fuses in the engine compartment615
Fuses under the glove compartment 622
Fuses in the cargo compartment 628
Cleaning the interior 633
Cleaning the center display 633
Cleaning the head-up display *
634
Cleaning fabric upholstery and ceiling liner 635
Cleaning the seat belt 635
Cleaning floor mats and inlay mats 635
Cleaning leather upholstery *
636
Cleaning the leather steering wheel 637
Cleaning interior plastic, metal andwood surfaces 637
Cleaning the exterior 638
Polishing and waxing 638
Hand washing 639
Automatic car washes 641
High-pressure washing 642
Cleaning the wiper blades 642
Cleaning exterior plastic, rubberand trim components 643
Cleaning rims 644
Corrosion protection 644
Paintwork 645

Touching up minor paint damage645
Color codes 646
Changing rear window wipers 647
Replacing windshield wiper blades 648
Putting the wiper blades in service position 649
Filling washer fluid 650
SPECIFICATIONS
Type designations 654
Dimensions 657
Weights 659
Towing capacity and tongue weight 660
Engine specifications 661
Engine oil specifications 662
Coolant specifications 663
Transmission fluid specifications 663
Brake fluid specifications 663
Fuel tank volume 664
Air conditioning specifications 664
Approved tire pressure 665

OWNER'S INFORMATION
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CAUTION
The driver is always responsible for operat- ing the vehicle in a safe manner and adher-ing to all applicable laws and regulations. Itis also important that the vehicle is oper-ated, maintained and serviced according toVolvo's recommendations provided in theowner's information. If the information in the center display dif- fers from the printed information, the prin-ted information always takes precedence.
NOTE
Changing languages in the center display could mean that certain owner's informa-tion will not comply with national or locallaws and regulations. Do not change to alanguage you do not speak well, as it canbe difficult to find your way back throughthe menu.
Related information
Owner's Manual in the center display (p. 19)
Owner's manual in mobile devices(p. 22)
Volvo Cars support site (p. 23)
Using the Owner's Manual (p. 23)
Owner's Manual in the center display
A digital version of the Owner's Manual is available in the vehicle's center display 2
.
The digital Owner's Manual can be accessed from Top view and in certain cases, the con-textual Owner's Manual can also be accessedfrom Top view.
NOTE
The digital Owner's Manual is not available during driving.
OWNER'S MANUAL
Top view with button for Owner's Manual.
To open the Owner's Manual, pull down Top view in the center display and tap Owner's
manual.
The information in the Owner's Manual can be accessed directly via the Owner's Manualstart page or via its Top menu.
2 Available in most markets.

OWNER'S INFORMATION
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* Option/accessory.23
Volvo Cars support site
Volvo Cars' website and support site contain additional information about your vehicle.
Online supportGo to support.volvocars.com to visit the site. The support site is available in most markets. The site contains support for e.g. Internet- based services and functions, Volvo On Call, the navigation system * and apps. Videos and
step-by-step instructions explain various pro- cedures, such as how to connect the vehicleto the Internet via a cellular phone.
Downloadable information
Maps
For vehicles equipped with Sensus Navigation maps can be downloaded from the supportsite.
Mobile apps
Beginning with model year 2014, the Owner's Manual is available as an app for certain Volvomodels. The Volvo On Call app can also bedownloaded from the support site.
Owner's manuals in PDF format
Owner's Manuals are available for download- ing in PDF format. Select the vehicle modeland year to download the desired manual.
ContactContact information for customer support andyour nearest Volvo retailer are available on thesupport site.
Related information
Contacting Volvo (p. 28)
Volvo ID (p. 28)
Using the Owner's Manual
To get to know your new vehicle, read the Owner's Manual before driving it for the firsttime.
Reading your Owner's Manual is a way to familiarize yourself with new features andfunctions, get advice on how to handle yourvehicle in different situations, and to learn howto take advantage of everything your Volvo hasto offer. Pay particular attention to the safetywarnings provided in the Owner's Manual. The intention of this owner's information is to explain all of the possible features, functions,options and accessories included in a Volvovehicle. It is not intended as an indication orguarantee that all of these features, functionsand options are included in every vehicle.Some terminology used may not exactlymatch terminology used in sales, marketingand advertising materials. Volvo continuously works to develop and improve our products. Modifications can meanthat information, descriptions and illustrationsin the Owner's Manual differ from the equip-ment in the vehicle. We reserve the right tomake changes without prior notice. Do not remove this manual from the vehicle. If a problem should occur, you will not have thenecessary information on where and how toget professional assistance. © Volvo Car Corporation

YOUR VOLVO
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Contacting VolvoUse the following contact information if you would like to get in touch with Volvo in theUnited States or Canada.
In the USA: Volvo Car USA, LLCCustomer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Car Canada Ltd.Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo ID Volvo ID is a personal ID that gives you access to a range of services using a singleusername and password.
NOTE
The available services can vary over time and depend on equipment level and mar-ket.
Examples of services: Volvo On Call-app - check your vehicle using your phone. You can check fuellevel, find the nearest gas station and lockthe vehicle remotely.
Send to Car – send addresses from onlinemap services directly to the vehicle.
Send a request for service and repairsdirectly from the vehicle. The booking willthen be completed via email.
NOTE
If the username/password for a service (e.g. Volvo On Call) is changed, the changewill also automatically be applied to otherservices.
The creation of a Volvo ID is initiated through the Volvo On Call app or from the vehicle and then completed by email. When a Volvo ID is registered in the vehicle,additional services are available. MultipleVolvo IDs can be used for the same vehicle,and multiple vehicles can be linked to thesame Volvo ID.
Related information

Creating and registering a Volvo ID(p. 29)
Scheduling service and repairs (p. 595)

YOUR VOLVO
* Option/accessory.29
Creating and registering a Volvo ID
A Volvo ID can be created in two ways. If your Volvo ID was created with the Volvo On Callapp, the Volvo IDmust also be registered tothe vehicle to enable access to the Volvo IDservices.
Creating a Volvo ID with the Volvo ID app
1. Download the Volvo ID app fromDownload Center in the center display's
App view.
2. Start the app and register a personal email address.
3. Follow the instructions that will be sent automatically to this email address.
> A Volvo ID has now been created and isautomatically registered to the vehicle. The Volvo ID services can now be used.
Creating a Volvo ID using the Volvo On Call
app 1
1. Download the latest version of the Volvo
On Call app to your phone, via e.g. App Store, Windows Phone or Google Play.
2. Choose to create a Volvo ID.
3. The website for creating a Volvo ID will open. Fill in the requested information.
4. Check the box to accept the terms and conditions. 5. Press the button to create your Volvo ID.
6. An email will be sent to the address you
have provided. Confirm that the address is correct.
> Your Volvo ID is now ready to be used.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo On Call app, follow these steps to register theID to the vehicle:
1. If you have not already done so, download
the Volvo ID app from
Download Centerin the center display's App view.
NOTE
To download apps the vehicle must be connected to the internet.
2. Start the app and enter your Volvo ID/email address.
3. Follow the instructions that will be auto- matically sent to the email address con- nected to your Volvo ID.
> Your Volvo ID has now been registeredto the vehicle. The Volvo ID services can now be used.
Related information
Volvo ID (p. 28)
Download apps (p. 473)
Handling system updates via DownloadCenter (p. 594)
Internet-connected vehicle
* (p. 516)
1
Vehicles with Volvo On Call.

YOUR VOLVO
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Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its customers. As a natural part of this commit-ment, we care about the environment inwhich we all live. Concern for the environ-ment means an everyday involvement inreducing our environmental impact.
Volvo's environmental activities are based on a holistic view, which means we consider theoverall environmental impact of a productthroughout its complete life cycle. In this con-text, design, production, product use, andrecycling are all important considerations. Inproduction, Volvo has partly or completelyphased out several chemicals including CFCs,lead chromates, asbestos, and cadmium; andreduced the number of chemicals used in ourplants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converterwith a Lambda sond, now called the heatedoxygen sensor, in 1976. The current version ofthis highly efficient system reduces emissionsof harmful substances (CO, HC, NOx) from theexhaust pipe by approximately 95 - 99% andthe search to eliminate the remaining emis-sions continues. Volvo is the only automobilemanufacturer to offer CFC-free retrofit kits forthe air conditioning system of all models as farback as the 1975 model 240. Advanced elec-tronic engine controls and cleaner fuels arebringing us closer to our goal. In addition to continuous environmental refinement of con-ventional gasoline-powered internal combus-tion engines, Volvo is actively looking atadvanced technology alternative-fuel vehicles. When you drive a Volvo, you become our part- ner in the work to lessen the vehicle's impacton the environment. To reduce your vehicle'senvironmental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel econ-omy with improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possi-ble.
See a trained and qualified Volvo servicetechnician as soon as possible for inspec-tion if the check engine (malfunction indi-cator) light illuminates, or stays on afterthe vehicle has started.
Properly dispose of any vehicle-relatedwaste such as used motor oil, used batter-ies, brake pads, etc.
When cleaning your vehicle, please usegenuine Volvo car care products. All Volvocar care products are formulated to beenvironmentally friendly.
Twin Engine vehicles
If possible, precondition the vehicle withthe charging cable before driving.
If preconditioning is not possible in coldweather, use the seat and steering wheelheating primarily. Avoid heating the entirepassenger compartment, which reducesthe hybrid battery's charge level.
Choose the
Pure drive mode to help mini-
mize electric power consumption.
In hilly terrain, put the gear selector in mode
B to utilize the electric motor's
braking function when the acceleratorpedal is released. This helps charge thehybrid battery.
Related information
Economical driving (p. 438)
Starting and stopping preconditioning(p. 226)
The Owner's Manual and the environment(p. 25)
Air quality (p. 206)

YOUR VOLVO
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Software Updates
So that you as a Volvo customer shall have the best possible experience from your car,Volvo is continuously developing the systemsin the cars and the services that you areoffered.
You can update the software in your Volvo to the latest version when your car is serviced atan authorized Volvo dealer. With the latestsoftware update, you can take advantage ofavailable improvements, including those thatcame with previous software updates. For more information about released updates and answers to frequently asked questions,please go to support.volvocars.com.
NOTE
Functionality after updating may vary depending on market, model, model yearand options.
Related information
Sensus - connection and entertainment (p. 32)
Handling system updates via DownloadCenter (p. 594)
Data recording As part of Volvo's commitment to safety and quality, certain information is recorded regar-ding vehicle operation, functionality and inci-dents.
US market only:
EDR
This vehicle is equipped with an "Event Data Recorder" (EDR). The main purpose of an EDRis to record, in certain crash or near crash-likesituations, such as an air bag deployment orhitting a road obstacle, data that will assist inunderstanding how a vehicle's systemsperformed. The EDR is designed to recorddata related to vehicle dynamics and safetysystems for a short period of time, typically 30seconds or less. The EDR in this vehicle isdesigned to record such data as:
How various systems in your vehicle wereoperating;
Whether or not the driver and passengersafety belts were buckled/fastened;
How far (if at all) the driver wasdepressing the accelerator and/or brakepedal; and,
How fast the vehicle was traveling.
These data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur. NOTE: EDR dataare recorded by your vehicle only if a non- trivial crash situation occurs; no data arerecorded by the EDR under normal drivingconditions and no personal data (e.g., name,gender, age, and crash location) are recorded.However, other parties, such as lawenforcement, could combine the EDR datawith the type of personally identifying dataroutinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to thevehicle or the EDR is needed. In addition tothe vehicle manufacturer, other parties, suchas law enforcement, that have the specialequipment, can read the information if theyhave access to the vehicle or the EDR.
ASDR
This vehicle is equipped with an Active Safety Data Recorder (ASDR). This data recorder canrecord information related to the usage of thecar, functional errors and active safetyactuations (e.g. auto brake). The informationsaved is used by technicians for service andmaintenance to diagnose and repair possiblefaults that has occurred in the vehicle and tofulfil certain legal requirements. The registereddata can also, in congregated form, be usedfor research- and product development –purposes to continuously improve the safetyand quality of Volvo Cars. For moreinformation contact your local Volvo retailer.