service schedule VOLVO XC60 TWIN ENGINE 2020 Owners Manual

YOUR VOLVO
30
Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its customers. As a natural part of this commit-ment, we care about the environment inwhich we all live. Concern for the environ-ment means an everyday involvement inreducing our environmental impact.
Volvo's environmental activities are based on a holistic view, which means we consider theoverall environmental impact of a productthroughout its complete life cycle. In this con-text, design, production, product use, andrecycling are all important considerations. Inproduction, Volvo has partly or completelyphased out several chemicals including CFCs,lead chromates, asbestos, and cadmium; andreduced the number of chemicals used in ourplants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converterwith a Lambda sond, now called the heatedoxygen sensor, in 1976. The current version ofthis highly efficient system reduces emissionsof harmful substances (CO, HC, NOx) from theexhaust pipe by approximately 95 - 99% andthe search to eliminate the remaining emis-sions continues. Volvo is the only automobilemanufacturer to offer CFC-free retrofit kits forthe air conditioning system of all models as farback as the 1975 model 240. Advanced elec-tronic engine controls and cleaner fuels arebringing us closer to our goal. In addition to continuous environmental refinement of con-ventional gasoline-powered internal combus-tion engines, Volvo is actively looking atadvanced technology alternative-fuel vehicles. When you drive a Volvo, you become our part- ner in the work to lessen the vehicle's impacton the environment. To reduce your vehicle'senvironmental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel econ-omy with improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possi-ble.
See a trained and qualified Volvo servicetechnician as soon as possible for inspec-tion if the check engine (malfunction indi-cator) light illuminates, or stays on afterthe vehicle has started.
Properly dispose of any vehicle-relatedwaste such as used motor oil, used batter-ies, brake pads, etc.
When cleaning your vehicle, please usegenuine Volvo car care products. All Volvocar care products are formulated to beenvironmentally friendly.
Twin Engine vehicles
If possible, precondition the vehicle withthe charging cable before driving.
If preconditioning is not possible in coldweather, use the seat and steering wheelheating primarily. Avoid heating the entirepassenger compartment, which reducesthe hybrid battery's charge level.
Choose the
Pure drive mode to help mini-
mize electric power consumption.
In hilly terrain, put the gear selector in mode
B to utilize the electric motor's
braking function when the acceleratorpedal is released. This helps charge thehybrid battery.
Related information
Economical driving (p. 438)
Starting and stopping preconditioning(p. 226)
The Owner's Manual and the environment(p. 25)
Air quality (p. 206)

CLIMATE CONTROL
}}
* Option/accessory.209
Activating and deactivating the air quality sensor *
The air quality sensor is part of the fully auto- mated Interior Air Quality System (IAQS).
The air quality sensor can be switched on or off. 1. Tap
Settings in the Top view in the center
display.
2. Tap
Climate.
3. Select
Air Quality Sensor to activate/
deactivate the air quality sensor.
Related information
Interior Air Quality System
* (p. 208)
Passenger compartment air filter
All air entering the passenger compartment through the climate control system intake isfiltered.
Replacing the passenger compartment filter
To maintain the high performance of the cli- mate control system, the filter must bereplaced regularly. Follow Volvo's serviceschedule for recommended replacement inter-vals. When driving in areas with a lot of smog,dust, etc., the filter may need to be changedmore frequently.
NOTE
There are two types of passenger compart- ment filters. Make sure that the correct fil-ter is installed.
Related information
Air quality (p. 206)
Clean Zone
* (p. 207)
Clean Zone Interior Package
* (p. 208)
Interior Air Quality System
* (p. 208)
Air distribution
The climate system distributes incoming air through a number of vents in the passengercompartment.
Automatic and manual air distributionWhen the auto-climate feature is on, air distri- bution is regulated automatically. Air distribu-tion can also be controlled manually.
Adjustable air ventsCertain air vents in the vehicle are adjustable,which means they can be opened/closed andthe direction of the air flow from the vent canbe adjusted.
Location of adjustable air vents in the passenger compartment.
Four vents on the dashboard and one on each of the pillars between the front andrear doors.

STARTING AND DRIVING
410
Braking on wet roadsProlonged driving in heavy rain without brak- ing may cause braking effect to be slightlydelayed the first time the brakes are applied.
This may also occur after washing the vehicle. It will then be necessary to apply greater pres-sure to the brake pedal. You should thereforemaintain a greater distance to the vehicleahead. Firmly apply the brakes after washing the vehicle or driving on wet roads. This helpswarm up the brake discs, enabling them to drymore quickly and protecting them against cor-rosion. Consider the current traffic situationwhen braking.
Related information
Brakes (p. 407)
Braking on salted roads (p. 410)
Braking on salted roads
When driving on salted roads, a layer of salt may form on the brake discs and brake pads.
This could increase stopping distance. Main- tain an extra large safety distance to the vehi-cle ahead. Make sure to also:
Apply the brakes from time to time to helpremove salt. Make sure braking does notpose a risk to any other road users.
Gently apply the brakes when you havefinished driving and before driving again.
Related information
Brakes (p. 407)
Braking on wet roads (p. 410)
Maintenance of the brake system
Regularly check the brake system compo- nents for wear.
To keep the vehicle as safe and reliable as possible, follow the Volvo service schedulespecified in the Warranty and MaintenanceRecords Information booklet. After replacingbrake pads and brake discs, braking effect isnot adapted until they are "broken in" by driv-ing a few hundred kilometers (miles). Com-pensate for the reduced braking effect byapplying greater pressure to the brake pedal.Volvo recommends only using brake padsapproved for your Volvo.
CAUTION
The brake system's components should be regularly checked for wear. Contact a workshop for advice on how to do this or let a workshop perform theinspection - an authorized Volvo workshopis recommended.
Related information
Brakes (p. 407)

AUDIO, MEDIA AND INTERNET
* Option/accessory.491
4. Tap one of the divisions to display:

In progress: play-by-play information
about a match/game/tournament cur- rently in progress. Continue tapping todisplay. In the detailed view, you canalso select a radio station that is cur-rently broadcasting an ongoing sport-ing event

Headlines for MLB: tap to display
brief headline information

Scheduled: schedules for coming
matches, games, etc.

Scores: match/game results
The same principle applies to all sports.
Related information
SiriusXM Travel Link ®
* (p. 486)
SiriusXM Travel Link ®
* - Notifications
(p. 488)
SiriusXM Travel Link ®
* - Fuel (p. 489)
SiriusXM Travel Link ®
* - Weather (p. 487)
Media player
The media player can play audio from the CD player * and from external audio sources con-
nected via USB port or Bluetooth. It can also play video format via the USB port.
When the vehicle is connected to the Internet, it is also possible to listen to web radio, audiobooks and to access music services via apps.
The media player is controlled from the center display. Sev-eral functions can also becontrolled using voice com-mands or the right-side steer-ing wheel keypad.
The radio, which is also handled by the media player, is described in a separate section.
Related information
Playing media (p. 492)
Controlling and changing media (p. 493)
Media searches (p. 494)
Apps (p. 472)
Radio (p. 474)
CD player
* (p. 495)
Video (p. 496)
Streaming media via Bluetooth ®
(p. 497)
Playing media via the USB port (p. 498)
Internet-connected vehicle
* (p. 516)

MAINTENANCE AND SERVICE
590
Volvo's service program To keep the vehicle as safe and reliable as possible, follow the Volvo service schedulespecified in the Warranty and MaintenanceRecords Information booklet.
WARNING
California Proposition 65 Operating, servicing and maintaining a pas- senger vehicle can expose you to chemi-cals including engine exhaust, carbon mon-oxide, phthalates, and lead, which areknown to the State of California to causecancer and birth defects or other reproduc-tive harm. To minimize exposure, avoidbreathing exhaust, do not idle the engineexcept as necessary, service your vehicle ina well ventilated area and wear gloves orwash your hands frequently when servicingyour vehicle. For more information go towww.P65Warnings.ca.gov/passenger-vehicle.
Volvo recommends having an authorized Volvo workshop perform service and mainte-nance. Volvo workshops have the staff, serviceliterature and special tools that can providethe highest quality of service.
CAUTION
To ensure the Volvo warranty is not invali- dated, check and follow the Warranty andService Records Information booklet.
Service and repairsService the vehicle regularly. Follow Volvo's recommended service intervals. Detailed inspection and repairs may only be performed by an authorized workshop.
WARNING
Do not make any repairs on this vehicle yourself. Electrical cables and/or compo-nents that have come loose may only becorrected by an authorized workshop – anauthorized Volvo workshop is recom-mended.
IntroductionThe maintenance services contain several checks that require special instruments andtools and therefore must be performed by aqualified technician. To keep your Volvo in topcondition, specify time-tested and provenGenuine Volvo Parts and Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manufacturers to furnish written instructionsto the ultimate purchaser to assure the properservicing and function of the components thatcontrol emissions. These services, which arelisted in the "Warranty and Service RecordsInformation" booklet, are not covered by thewarranty. You will be required to pay for laborand material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordancewith Volvo specifications. The maintenanceprocedures outlined in the Warranty and Serv-ice Records Information booklet, many ofwhich will positively affect your vehicle's emis-sions, should be performed as indicated. It isrecommended that receipts for vehicle emis-sion maintenance be retained in case ques-tions arise concerning maintenance. Inspec-tion and maintenance should also be per-formed anytime a malfunction is observed orsuspected.

MAINTENANCE AND SERVICE
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591
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Cana- dian regulations, the following list of warran-ties is provided. New Vehicle Limited Warranty
Parts and Accessories Limited Warranty
Corrosion Protection Limited Warranty
Seat Belt and Supplemental Restraint Systems Limited Warranty
Emission Design and Defect Warranty
Emission Performance Warranty
These are federal warranties; other warrantiesare provided as required by state/provinciallaw. Refer to your separate Warranty andService Records Information booklet fordetailed information concerning each of thewarranties.
Periodic maintenance helps minimize emissions
NOTE
Refer to your Service and Warranty Booklet for a comprehensive serviceand maintenance schedule up to240,000 km (150,000 miles). Thisprogram contains inspections and ser-vices necessary for the proper functionof your vehicle and includes compo-nents that affect vehicle emissions.
The Warranty and Service RecordsInformation booklet also containsdetailed information concerning thewarranties that apply to your vehicle.
On-board Diagnostic SystemOBD II is part of your vehicle's computerized engine management system. It stores diag-nostic information about your vehicle's emis-sion controls. It can light the Check Enginelight (MIL) if it detects an emission control"fault." A "fault" is a component or systemthat is not performing within an expectedrange. A fault may be permanent or temporary.OBD II will store a message about any fault.
Emission inspection readiness
How do states use
OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector canthen read "faults." In some states, this type ofinspection has replaced the tailpipe emissiontest.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspec- tion for any of the following reasons: If your Check Engine (MIL) light is lit, your vehicle may fail inspection.
If your vehicle's Check Engine light was lit,but went out without any action on yourpart, OBD II will still have a recorded fault.Your vehicle may pass or fail, dependingon the inspection practices in your area.
If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.

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MAINTENANCE AND SERVICE
592
How can I prepare for my next OBD II
emission inspection?
If your Check Engine (MIL) light is lit or was lit but went out without service, haveyour vehicle diagnosed and, if necessary,serviced by a qualified Volvo technician.
If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, aperiod of driving is necessary to bring theOBD II system to "ready" for inspection.Two half-hour trips of mixed stop-and-go/highway driving are typically needed toallow OBD II to reach readiness. YourVolvo retailer can provide you with moreinformation on planning a trip.
Maintain your vehicle in accordance withyour vehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and inter-vals are described in your vehicle's Warrantyand Service Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the vehicle is refueled:
Check the engine oil level.
Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
Check cold tire pressure in all tires. Inspect the tires for wear.
Check that engine coolant and other fluidlevels are between the indicated "min"and "max" markings.
Clean interior glass surfaces with a glasscleaner and soft paper towels.
Wipe driver information displays with asoft cloth.
Visually inspect battery terminals for cor-rosion. Corrosion may indicate a loose ter-minal connector, or a battery near the endof its useful service life. Consult your Volvoretailer for additional information.
As needed:
Wash the vehicle, including the undercarriage, to reduce wear that can be caused by abuildup of dirt, and corrosion that can becaused by salt residues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other pla-ces where they may collect.
NOTE
Complete service information for qualified technicians is available online for purchaseor subscription at www.volvotechinfo.com.
Related information
Vehicle status (p. 595)
Scheduling service and repairs (p. 595)
Connecting equipment to the vehicle's data link connector (p. 39)
Technician certification (p. 40)
Climate control system service (p. 599)
Maintenance of the brake system (p. 410)
Engine compartment overview (p. 601)

MAINTENANCE AND SERVICE
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* Option/accessory.595
Vehicle status The vehicle's general status can be displayed in the center display along with the option to schedule service3
.
The Car Status app is started
from the center display's App view and has four tabs:
Messages - status messages

Status – checking engine oil level and
AdBlue level 4

TPMS - tire inflation pressure check

Appointments - appointment information
and vehicle information 3
.
Related information
Handling messages saved from the instru- ment panel (p. 111)
Checking and filling engine oil (p. 603)
Tire pressure monitoring system
* (p. 547)
Scheduling service and repairs (p. 595)
Sending vehicle information to the work-shop (p. 596)
Navigating in the center display's views(p. 118)
Scheduling service and repairs 5
This service offers a way to send a booking request for service and workshop appoint-ments directly from the vehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a mes-sage will be displayed in the instrument paneland at the top of the center display. The timefor service is determined by how much timehas elapsed, the number of hours the enginehas run, or the distance driven since the lastservice.
To use the service
Create a Volvo ID and register it to thevehicle.
To send and receive appointment informa-tion, the vehicle must be connected to the Internet 6
.
Book serviceBook a service request when desired or when a message is displayed indicating that serviceor repairs are needed. 1. Open the
Car Status app from App view
in the center display.
2. Tap
Appointments. 3.
Tap
Request appointment.
4. Check that your
Volvo ID is correct.
5. Make sure your preferred
Workshop is
correct.
6. In the
Tap to write information to the
workshop field, you can provide details
on what you would like performed during the visit or other important information toyour workshop.
7. Tap
Send appointment request.
> You will receive an appointment sug- gestion by email within a couple of days 7
.
On some markets, the message in the instrument panel indicating that thevehicle requires service will go out oncethe appointment request has been sent.
8. Tap
Cancel request if you would like to
cancel your request.
The appointment request contains information about your vehicle that helps the workshopplan for your visit. The retailer will send you a digital appointment suggestion. You also have information aboutyour retailer available in the vehicle so that youcan contact your workshop.
3 Certain markets only.
4 AdBlue Diesel models only.
5 Certain markets only.

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MAINTENANCE AND SERVICE
* Option/accessory.
596
Accepting an appointment suggestionWhen the vehicle has received an appoint- ment suggestion, a message will be displayedat the top of the center display.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
For some markets, the system reminds you when an appointment time is approaching and the navigation system 8
can also guide you to
the workshop at the appointed time.
Related information
Vehicle status (p. 595)
Sending vehicle information to the work- shop (p. 596)
Navigating in the center display's views(p. 118)
Volvo ID (p. 28)
Internet-connected vehicle
* (p. 516)
Sending vehicle information to the workshop 9
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedulea visit to a workshop and would like to assistyour workshop by providing additional basicinformation. Sending vehicle information isnot the same as scheduling service.
1. Open the Car Status app from App view
in the center display.
2. Tap
Appointments.
3. Tap
Send vehicle data.
> A message confirming that vehicle-rela- ted information has been sent will appear at the top of the center display.You can cancel data transmission bytapping the checkbox in the activityindicator. Information is sent via the vehicle's Internet connection 10
.
Vehicle information can be accessed by any retailer if they are provided with your vehicle identification number (VIN 11
).
Vehicle information contentsThe most recently saved vehicle-related infor- mation will be sent (the last time the vehiclewas turned on). This includes informationregarding:
service requirements
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN 11
)
software version
diagnostic information.
Related information
Scheduling service and repairs (p. 595)
Vehicle status (p. 595)
Navigating in the center display's views(p. 118)
Internet-connected vehicle
* (p. 516)
6
There may be a charge for transmitting data over the Internet, depending on your service plan.
7 Timespan may vary depending on market.
8 For vehicles with Sensus Navigation *.
9 Certain markets only.
10 There may be a charge for transmitting data over the Internet, depending on your service plan.
11 Vehicle Identification Number.

MAINTENANCE AND SERVICE
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603
a warning symbol is displayed in the instru- ment panel when oil pressure is low
. On
engine variants with an oil level sensor, the
warning symbol in the instrument panel
and display messages are used to alert the driver. Some engine variants have both sys-tems. Contact a Volvo retailer for more infor-mation. Change the engine oil and oil filter according to the schedule specified in the Warranty andMaintenance Records Information booklet.Oils of a higher grade than that specified maybe used. If the vehicle is driven in adverse con-ditions, Volvo recommends using an oil with ahigher grade than that specified.
Related information
Checking and filling engine oil (p. 603)
Engine oil specifications (p. 662)
Checking and filling engine oil
The engine oil level is monitored by an elec- tronic oil level sensor.
Filler pipe 1314
It may be necessary to top up engine oil between regularly scheduled services. No action is necessary with regard to engine oil level until a message appears in the instru-ment panel.
WARNING
If this symbol is shown together with the message Engine oil
level Service required, visit a
workshop – an authorized Volvo
workshop is recommended. The oil level may be too high.
CAUTION
If this symbol is shown together with a message about low oil level, for example
Engine oil
level low Refill 1 liter, fill only
with the indicated volume, e.g. 1 liter (1 quart).
WARNING
Do not spill oil on the hot exhaust pipes as this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the elec- tronic oil level gauge in the center display oncethe vehicle has been started. The oil levelshould be checked regularly.
13 Engines with an electronic oil level sensor do not have a dipstick.
14 The layout of the engine compartment may vary depending on model and engine variant.