oil type VOLVO XC90 2019 Warranty and Maintenance Records Information

5
SERVICE AND MAINTENANCE
Mediation/Arbitration Program (for
Canada only)If you feel that the efforts by Volvo and the
retailer to resolve a factory-related vehicle service
concern have been unsatisfactory, Volvo Car
Canada Limited participates in an impartial third
party mediation/ arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
The CAMVAP program is a straightforward
alternative to resolve a disagreement when all
other efforts to produce a settlement have failed.
This procedure is without cost to you and is
designed to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial third-
party arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the arbitrator’s award is binding on both
you and Volvo Car Canada Limited. The CAMVAP
services are available in all Canadian territories
and provinces. For more information, without
charge or obligation, call your CAMVAP provincial
administrator directly at 1-800-207-0685, or visit
their website at
www.camvap.ca.
2019 Service and Maintenance
RequirementsCustomer Preparation ServiceYour Volvo has received a comprehensive
Customer Preparation Service. Your retail
facility has performed a Customer Preparation
Service which includes a complete inspection
and servicing of your vehicle. The Customer
Preparation Service (CPS) is a key part of a
comprehensive maintenance schedule developed
by Volvo for your vehicle.Oil and Filter Change IntervalThe correct oil and filter interval is every 10,000
miles = 16,000 km or 12 months WHICHEVER
COMES FIRST. For service intervals beyond
150,000 miles/240,000 kilometers, please
consult your authorized Volvo retailer.Cabin Air Filter All Models• Replacement every 20,000 miles (32,000 km)
• Replace at least once a year or more often in
heavy traffic and dirty/dusty areas.Maintenance SchedulingMaintenance intervals have usually been
determined by accumulated mileage. As
driving conditions and operational demands
differ, these factors have a major influence on
routine maintenance. For these reasons Volvo
recommends that your maintenance schedule
services and oil filter changes be based on a combination of time and
mileage.
The Text Window in the instrument panel will
display a message when vehicle maintenance is
required.
1st display when maintenance interval is near:
“Book time for maintenance”
2nd display when maintenance is required: “Time
for regular maintenance”
3rd display when maintenance is overdue:
“Maintenance overdue”
The MINIMUM SCHEDULED MAINTENANCE,
for which you are responsible, begins at 10,000
miles = 16,000 km or every 12 months whichever
comes first.
Volvo recommends that you bring your vehicle
in for service at least once a year regardless of
mileage. For service intervals beyond 150,000
miles/240,000 kilometers, consult your authorized
Volvo retailer.
A maintenance Service Operations Chart details
these service requirements. They are listed by
engine type with required emission related service
indicated. See the article “Maintenance Service
Operations” in this booklet.
Service SupportDiscuss your vehicle’s special servicing needs
with your Volvo Retail Facility’s Service Staff. They
can tailor a maintenance program based on your
requirements. Your Volvo Retailer has access to


9
SERVICE AND MAINTENANCE
Oil viscosity
Incorrect viscosity oil can shorten engine life under
normal use. SAE 5W-30 will provide good fuel
economy and engine protection. See the viscosity
chart.Viscosity chartExtreme engine operation
Volvo oil VCC RBS0-2AE/SAE 0W20 is
recommended for extreme driving conditions.
Turbocharger Operating TipsIn order to maximize the efficiency and operation
of your vehicle, the following points should be
observed:
1. Oil change and filter replacement every
10,000 miles/16,000 km, or at a time interval
based on the type of driving and conditions as
detailed in your Owner’s Manual. You should
maintain a record of these services (repair
order receipts).
2. Do not use engine oil additives as they
may adversely affect the engine.
CAUTION
Never race the engine immediately after
starting. Oil flow may not reach some
lubricating points fast enough to prevent
turbocharger damage.
Before switching off the engine, let it operate
at idle for a short time to allow the spinning of
the turbocharger compressor’s turbine vanes to
slow. After hard driving, this idle time should last
a couple of minutes, during which the vanes will
slow and the compressor will cool down while
still receiving oil lubrication. If the turbine vanes
are spinning at high speeds when the engine is
switched off, there is a great risk of heat damage
and/or turbine seizure due to lack of lubrication.Do not race the engine just prior to switching
off!

44
WARRANTY• Hybrid System including Hybrid Battery
“**”
• Ignition Coil
• Knock Sensor
• Manifold Absolute Pressure (MAP) Sensor
• Mass Air Flow (MAF) Sensor
• Oil Separator with Crankcase Pressure
Regulator
• Spark Plug
• Supercharger
• Supercharger Bypass Valve
• Supercharger Pressure Sensor
• Temperature and Manifold Air Pressure Sensor
(TMAP)
• Transmission Control Module (TCM) Hardware
and Software
• Turbocharger Assembly including Wastegate
Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2019 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2019 vehicles with engine VIN
code BR sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components for fifteen (15)
years or 150,000 miles, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.