VOLVO XC90 2021 Warranty and Maintenance Records Information

49
WARRANTY
If an emergency occurs and an authorized Volvo
retailer is not reasonably available, repairs may be
performed at any available service establishment
or by any individual, using any replacement part.
When a warranted part is not available within
thirty (30) days or the repair cannot be completed
within thirty (30) days, repairs may be performed
at any available service establishment or by any
individual, using any replacement part.
Volvo will reimburse the owner for emergency
repairs (including diagnosis) that are covered
under this warranty. The expenses, however,
cannot exceed our suggested retail price for all
warranted parts replaced and labor charges,
based on Volvo’s recommended time allowance
for the warranty repair and the geographically
appropriate hourly labor rate. Replaced parts and
paid invoices must be presented at a Volvo retailer
as a condition of reimbursement for emergency
repairs not performed by a Volvo retailer.
Failure to notify the owner of a decision to
honor or deny a Performance Warranty Claim
within thirty (30) days from the time the vehicle
is initially presented for repair shall result in
the vehicle manufacturer being responsible for
repairing the vehicle without charge to the vehicle
owner, unless such failure is attributable to the
vehicle owner or to events beyond the control of
the vehicle manufacturer or the repair facility. You are advised to have all recommended
maintenance or repairs on your new 2021
Volvo vehicle performed. Volvo will not deny
a warranty claim solely because you have no
record of maintenance; however, we may deny a
warranty claim if your failure to perform required
maintenance resulted in the failure of a
warranted part.
Receipts and/or maintenance records covering
the performance of regular maintenance should,
therefore, be retained in the event questions arise
concerning maintenance.
Inspection Program
California, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer
will repair or replace only those parts listed in the
article “2021 Model Year Emission Parts List”
in this booklet. After seven (7) years/70,000
miles, but before a period of use of eight (8)
years/80,000 miles, the authorized Volvo
retailer will cover only the catalytic converter,
engine control module, electronic rear axle drive
(ERAD) and onboard diagnostic device. TZEV
vehicles identified in the article “Volvo’s 2021
New Vehicle Warranties” in this booklet have
all emission components except for the hybrid
battery covered for a period of fifteen (15) years
or 150,000 miles. Volvo will pay for the repair
unless the failure was caused by abuse, neglect,
improper maintenance, or the use of leaded

50
WARRANTY
fuel or fuels not recommended in your Owner’s
Manual or this booklet. If the failure is covered
under this warranty, Volvo shall be liable for
diagnostic and repair expenses. If the failure is
caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not be
liable for the portion of diagnostic and repair costs
relating to the warrantable condition. If the failure
is caused by a nonwarrantable condition, the
vehicle owner shall be liable for all diagnostic and
repair expenses, but not to exceed the maximum
permissible under the inspection program. The
owner may choose to have the vehicle repaired at
a facility other than a Volvo retailer; however, if a
warrantable condition is found, the owner must
bring the vehicle to an authorized Volvo retailer to
have the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)
1. Required maintenance services as specified in
the article “Maintenance Service Operations”
in this booklet. Items that affect emissions
and require scheduled replacement are
warranted up to their first replacement point
[such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual or in the
articles “Fuel requirements” and “Engine oil”
in this booklet, may not be warranted. 5.
Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. Parts other than genuine Volvo replacement or
remanufactured parts used for maintenance,
repair or replacement affecting components of
the emission control system.
7. Any loss of time, inconvenience, loss of vehicle
use or commercial loss.

51
WARRANTY
Limitations and Disclaimers
California, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
Volvo’s written warranty is exclusive and in
lieu of all warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with
this vehicle.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed
the cost of correcting defects in the product(s)
as herein provided and upon the expiration of
this warranty, any such liability shall terminate.
NOTE
This warranty gives you specific legal
rights and you may also have other rights.
California, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington may not
allow limitations on how long an implied
warranty lasts, so the above limitations
may not apply to you. These states may not
allow the exclusion or limitation of incidental
or consequential damages, so the above
limitations or exclusions may not apply to you.

52
WARRANTY
2021 Model Year Emission Parts List
Non-hybrid models onlyCalifornia, Connecticut, Delaware, Maine,
Massachusetts, Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont and
Washington The components listed in the chart below apply
to non-hybrid models and are covered by the
Long-Term Defect and Performance Warranty
for seven (7) years or 70,000 miles, whichever
occurs first.

ENGINE VIN CODE NUMBER
A2 1016AC
Catalytic Converter
AX XXX
Charge Air Cooler XXXX
CVVT Timing Device (Exhaust) XXXX
CVVT Timing Device (Inlet) XXXX
Electronic Throttle Module (ETM) XXXX
Engine Control Module (ECM)
AX XXX
Fuel Pump XXXX
Fuel Tank Assembly XXXX
High-Pressure Fuel Pump XXXX
Supercharger X
Supercharger Bypass Valve X
Transmission Control Module XXXX
Turbocharger XXXX
A The Engine Control Module and Catalytic Converter are also covered by the 8-year or 80,000-mile Long-Term Emissions Warranty. Please see the list in the article “2021 Emission Warranty Parts List –
Federal – U.S. and Canada” in this booklet.

53
WARRANTY
2021 Model Year Emission Parts List
Hybrid models onlyHybrid models only purchased and registered in
Delaware, Pennsylvania and Washington. The
components listed in the chart below apply to
Hybrid models and are covered by the Long-Term
Defect and Performance Warranty for seven (7)
years or 70,000 miles, whichever occurs first.
ENGINE VIN CODE NUMBER
BK BR
AC Compressor (Electrical) XX
Active Brake Booster XX
Battery Coolant Pump XX
Battery Energy Control Module HW (BECM) XX
Brake Control Module (BCM2) XX
Catalytic Converter* XX
Charge Air Cooler XX
Combined Inverter DC/DC (CIDD) XX
Condenser XX
Cooling Fan (Hybrid) XX
CVVT Timing Device (Exhaust/Intake) XX
Electric Drive Coolant Pump XX
Electric Oil Pump (EOP) XX
Electric Oil Pump Control Module XX
Electric Rear Axle Drive (ERAD)* XX

54
WARRANTY
ENGINE VIN CODE NUMBERBK BR
Electric Vacuum Pump (EVP) XX
Electric Vacuum Pump Control Unit (EVP) XX
Engine Control Module (ECM) Hardware* XX
Engine Cooling Fan XX
Electronic Throttle Module (ETM) XX
Filler Pipe XX
Fuel Pump XX
Fuel Rail XX
Fuel Tank XX
Fuel Tank Isolation Valve XX
High Pressure Fuel Pump XX
High-Voltage Battery** XX
Hybrid ED (Electric Drive) Radiator (S90,S60,V60) XX
Integrated Starter Generator (C-ISG) XX
Inverter Electric Motor HW XX
On Board Charger (OBC) HW XX
Pressure Sensor AC Hybrid XX
Rear AC with Shut-Off Valve (XC90 only) X
SRS Unit XX

55
ENGINE VIN CODE NUMBERBK BR
Supercharger XX
Supercharger Bypass Valve XX
Thermal Expansion Valve (TXV) with Shut-Off Valve XX
Transmission Control Module (TCM) Hardware XX
Turbocharger XX
* Are also covered by the 8-year or 80,000-mile Long-Term Emissions Warranty. Please see the list in the article “2021 Emission Warranty Parts List-Federal-U.S. and Canada” in this booklet.
** Covered for 8 years or 100,000 miles.
WARRANTY

56
Transitional Zero Emissions (TZEV)
Vehicles
Model year 2021 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components, except the hybrid
battery, for fifteen (15) years or 150,000 miles,
whichever occurs first. WARRANTY

57
NOTES

58
NOTES