motor oil VOLVO XC90 2021 Warranty and Maintenance Records Information

5
SERVICE AND MAINTENANCE
Mediation/Arbitration Program (for
Canada only)
If you feel that the efforts by Volvo and the
retailer to resolve a factory-related vehicle
service concern have been unsatisfactory, Volvo
Car Canada Limited participates in an impartial
third party mediation/ arbitration program
administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward
alternative to resolve a disagreement when all
other efforts to produce a settlement have failed.
This procedure is without cost to you and is
designed to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial third-
party arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the arbitrator’s award is binding on both
you and Volvo Car Canada Limited. The CAMVAP
services are available in all Canadian territories
and provinces. For more information, without
charge or obligation, call your CAMVAP provincial
administrator directly at 1-800-207-0685, or visit
their website at www.camvap.ca.
2021 Service and Maintenance
Requirements
Customer Preparation ServiceYour Volvo has received a comprehensive
Customer Preparation Service. Your retail facility
has performed a Pre-Delivery which includes
a complete inspection and servicing of your
vehicle. The Pre-Delivery (PDS) is a key part of a
comprehensive maintenance schedule developed
by Volvo for your vehicle.
Oil and Filter Change IntervalThe correct oil and filter interval is every 10,000
miles = 16,000 km or 12 months WHICHEVER COMES FIRST. For service intervals beyond
150,000 miles/240,000 kilometers, please
consult your authorized Volvo retailer.
Cabin Air Filter All Models• Replacement every 20,000 miles (32,000 km)
• Replace at least once a year or more often in
heavy traffic and dirty/dusty areas.
Maintenance SchedulingMaintenance intervals have usually been
determined by accumulated mileage. As
driving conditions and operational demands
differ, these factors have a major influence on
routine maintenance. For these reasons Volvo
recommends that your maintenance schedule
services and oil filter changes be based on a
combination of time and mileage. The Text Window in the instrument panel will
display a message when vehicle maintenance is
required.
1st display when maintenance interval is near:
“Book time for maintenance”
2nd display when maintenance is required: “Time
for maintenance”
3rd display when maintenance is overdue:
“Maintenance overdue”
The MINIMUM SCHEDULED MAINTENANCE,
for which you are responsible, begins at 10,000
miles = 16,000 km or every 12 months whichever
comes first.
Volvo recommends that you bring your vehicle
in for service at least once a year regardless of
mileage. For service intervals beyond 150,000
miles/240,000 kilometers, consult your
authorized Volvo retailer.
A maintenance Service Operations Chart details
these service requirements. They are listed by
engine type with required emission related service
indicated. See the article “Maintenance Service
Operations” in this booklet.
Service SupportDiscuss your vehicle’s special servicing needs
with your Volvo Retail Facility’s Service Staff. They
can tailor a maintenance program based on your
requirements. Your Volvo Retailer has access to
the latest up-to-date technical information, special
tools, and advanced training for their technicians.

44
WARRANTY
• Transmission Control Module (TCM) Software
• Turbocharger
HYBRID (T8) SPECIFIC Emission
Components
• AC Compressor (Electrical)
• Active Brake Booster
• Battery Coolant Pump
• Battery Energy Control Module HW (BECM)
• Battery Energy Control Module SW (BECM)
• Booster Pedal Travel Sensor
• Brake Control Module (BCM2)
• Brake Control Module Software
• Chiller Shut-Off Valve
• Chiller Shut-Off Valve (Kit)
• Combined Inverter DC/DC (CIDD)
• Combined Inverter DC/DC Software
(CIDD SW)
• Condensor
• Coolant Temperature Sensor (ED)
• Coolant Thermostat Kit (ED)
• Cooling Fan (Hybrid)
• Electric Drive Coolant Pump
• Electric Oil Pump (EOP)
• Electric Oil Pump Control Module
• Electric Rear Axle Drive (ERAD)*
• Electric Vacuum Pump (EVP)
• Electric Vacuum Pump Control Unit (EVP)
• Electrical 3-Way Valve (ED)
• Rear AC with Shut-Off Valve
• High-Voltage Battery**
• Hybrid ED (Electric Drive) Radiator
• Integrated Starter Generator (C-ISG)
• Inverter Electric Motor HW
• Inverter SW
• On Board Charger (OBC) HW
• On Board Charger (OBC) SW
• Pedal Angle Sensor
• Pressure Sensor AC Hybrid
• Rotor Position Sensor (C-ISG)
• SRS Unit
• Steering Wheel Angle Sensor (SAS)
• Thermal Expansion Valve (TXV) with Shut-Off
Valve
• Vacuum Sensor in Active Brake Booster
• Wheel Speed Sensor (Front)
• Wheel Speed Sensor (Rear) Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2021 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2021 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components, except the hybrid
battery, for fifteen (15) years or 150,000 miles,
whichever occurs first.
* Covered by the Long-Term Defect and Performance Warranty for eight (8) years or 80,000 miles/130,000 kilometers, whichever occurs first.
** Covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.