116Navigation System
Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
The Troubleshooting section (see page142)
The Frequently Asked Questions (FAQs) section (see page134)
The navi FAQs found on the on-line DVD order site (see “Obtaining a
DVD”)
For detailed questions regarding HFL, Audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide
For traffic related issues, see the “Real Time Traffic Display” section
(on page23) and FAQs (on page134) Call Acura Client Services (see
“Acura Automobile Client Services”)
For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page115)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting. Some issues may at
first seem random, but you may notice a
pattern, like it only occurs when you
enter some specific address, or when
driving on a certain road, or just when
it’s cold. This inform ation is very useful
to the service advisor. Be patient, the
tech may be unfamiliar with your
specific issue. If you need to visit your Acura dealer
for a navigation related issue, ensure
that you have the “Key
Fob” that was in
use when the proble m occurred. Each
driver (1, or 2) can have their own
navigation and other vehicle settings. In
order for the dealer to properly diagnose
the problem, the correct key fob is
necessary to tro ubleshoot the issue.
2008 MDX
